Relais Nazionale 18
Location: 18 Via Nazionale, Rome, it
Star Rating: 8.1 Stars
Property Type: Bed and breakfasts
About this Property
Luxurious Accommodation in the Heart of Rome
Modern Amenities
Experience comfort and convenience with free WiFi, a hot tub, and air-conditioned family rooms. Each unit is equipped with a flat-screen TV, coffee machine, and a private bathroom. Upgrade to a room with a fully equipped kitchen for added flexibility during your stay.
Central Location
Located just 700 metres from Santa Maria Maggiore, our bed and breakfast is near popular attractions such as Cavour Metro Station and Rome Termini Train Station. Explore Rome with ease and return to a soundproof and allergy-free room for a peaceful night's sleep.
On-Site Bar
Unwind at our bar after a day of sightseeing and enjoy a refreshing drink in a cozy atmosphere.
Book your stay at Relais Nazionale 18 for a memorable Roman getaway.
Important Information
La propieta' non e' fornita di ascensore
The property does not have an elevator. It is not accessible to disabled people.
Gli alloggi sono situati al quarto piano
The accommodations are located on the fourth floorThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Luggage storage
- Hot tub/Jacuzzi
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- Security alarm
- Pub crawls
- Television in common areas
- Free wired internet
- Internet access
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Quadruple Room
1 Double Bed and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Local maps, wardrobe or closet, and mobile key entry
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Local maps
- Mobile key entry
-
Junior Room
1 Large Twin Bed
Soundproofed room
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Wet bar, local maps, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Free WiFi
- Private spa tub
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Local maps
- Wet bar
- Mobile key entry
-
Deluxe King Room
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room has soundproof walls, flat-screen TV, city views, as well as wine/champagne for guests. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Small Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features soundproof walls, flat-screen TV, city views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
This double room's standout feature is the hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room features soundproof walls, flat-screen TV, city views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Tuğba (4/5): Ulaşım olanaklarına ve gezilecek yerlere konum açısından tercih edilebilir ancak,oda aşırı dar ve tuvaletin hemen kapısı - Ulaşım,kişisel hijyen açısından konulan malzemeleri kulak çubuğu kulak tıkacına kadar düşünülmüş kahve ve su vardı mini buzdolabı çalışıyordu saç kurutma makinası iki taneydi vs Chek-in öncesi valizi girişte bi alan var oraya bırakmaya müsade ettiler ve temizlik görevlisi personel çok tatlı ve ilgiliydi. Aşırı küçük bir oda tuvaletin hemen önünde yatak yani tuvaletin önünde uyuyorsunuz en azından yatağın yönünü ayaklar o yöne bakacak şekilde ayarlanabilirdi,sıcak su bir gece akmadı ertesi gün sorun çözüldü bir hece klima kumandası çalışmıyordu ertesi gün değiştirdiler,danışma yok otel sahibi ile wp üzerinden 09:30-17:30 arası iletişim kuruyorsunuz ve gece otele gelip klimanız sıcak suyunuz çalışmadığında ertesi gün sorunu ancak söylüyor ve çözüme kavuşabiliyorsunuz.Havlular temizdi ama o kadar kötü kokuyordu ki kullanırken çok zorlandık.
- catello (8/5): - L'unica pecca è l'ascensore, fuori servizio. Ho parlato nelle scale con una persona che vive nel palazzo e mi ha detto che è ferma da un anno. Non si tratta quindi di un momentaneo disservizio, ma di un problema strutturale che va affrontato, in quanto proprietari, insieme alle altre strutture ricettive del palazzo e con l'amministrazione condominiale.
- Alice (8/5): Je recommande - Chambre très propre. Localisation proche du métro ou à 20min à pied du Colisée. Service conciergerie à l’écoute avec possibilité de déposer les bagages. L’eau chaude n’était pas toujours présente .. La taxe de séjour à payer sur place 6€/pers/nuit.
- federica (7/5): - Posizione ottima camera ben arredata i servizi
- Svetla (9/5): Thank you for the hospitality:) - Very good location! Walking distance from more of the attractions and close to the Termini station. Very nice clean and comfortable room and bathroom!
- Ginevra (8/5): -
- Anna (7/5): -
- Ahmed (7/5): -
- Daniel (6/5): - Esta ubicado cerca a termini, entonces es fácil llegar allí El Baño, muy poca privacidad
- Veselin Doychev Vasilev (4/5): Estafa Romana - La ubicación Primero:Un cuarto sin ascensor
Segundo:Tele sin funcionar
Tercero:Cafetera averiada
Cuarto:Cama grande, pero incomoda
Quinto:Agua sin fuerza
Sexto::Bañera incomoda
Séptimo :Campanas de la Iglesia al frente, alas 10 de pie
- Terzic (7/5): -
- Angelo (9/5): -
- Andre (1/5): -
- Olga (9/5): - Everything was perfect.
- vrazsa (7/5): -
- Brianne (10/5): It was amazing ! - It was right near the town and walking distance from the coliseum, very clean room that got room service to clean it each day. The stairs, but that’s ok
- Molnar (10/5): -
- Arce (6/5): -
- Melinda (8/5): - Central location Central location, very noisy at nights, maybe the windows should be changed to be more quiet.
- Guest (6/5): -
- Suzan (9/5): Gayet iyiydi - Konumu merkeze çok yakındı her yere yürüyerek gittik neredeyse cadde üzeri ve istediğimiz her şey ayağımızın altındaydı genel olarak fiyat performans açısından gayet iyiydi Tek sorunu 4 katta oluşu ve asansör bozuk olmasıydı ama biz orda konaklarken tadilatı vardı sanırım
- Elena (6/5): - dobrá lokalita, čisté zázemí, čaj a káva k dispozici dveře do koupelny nejsou zavíratelné, pouze skleněná zástěna
check-in byl domluvený na 14:30, informace měly být poslány už ve 14:00, ale dostali jsme je až v 15:00; museli jsme několikrát kontaktovat a volat, až ve 15:00 přišla omluva v podobě technických problémů
check-out měl být do 9:00 a úklid měl začít v 10:00, paní uklízečka nám klepala na dveře už v 8:30
- Joanna (7/5): -
- Francesca Meluso (8/5): ottima posizione, vicino alla stazione! - non fatta mancavano asciugamani per persona extra, quindi ricordarli alla reception, ma sono arrivati dopo che abbiamo chiamato.
- Jessica (8/5): -
- Hasanaj (8/5): -
- Aleksandra Vasovic (5/5): -
- fabrizia (6/5): -
- Alexandra (10/5): Confortable & pleasant - I really loved my stay here. It was clean, confortable, close to the metro station and to main tourist attractions, it had delicious breakfast and easy check-in. Despite the fact that you receive the check in details on the day of your arrival and that can be a little stressful, I would definitely recommend this place ❤️
- Laura (8/5): - La posizione e la struttura della camera. L'arredamento semplice e pulito. La camera era piccolina ma aveva più o meno tutto. Peccato non ci fosse il bidet in bagno.
Peccato i lavori nel vano scale: ascensore non funzionante.
- Tomas (10/5): -
- Paula (6/5): -
- b (5/5): - Kindly, when I booked including brackfast but no body inform me which resturant we use & no one in reception give response even calling not answer?
should be menstion clearly for customer & most coming differnt country you wrtite a message by italy how people understand at list write information by english most people can commnecate should send the customer clear information starting open from main door to bedroom by common language like english
- Alessandro (9/5): - La pulizia, l'ubicazione, il rapporto qualità prezzo e la disponibilità
- Falzon (9/5): - Location, very clean and comfortable Nothing really,just at the moment there seems to be some refurbing and the lift wasn't working.
- Fiorella (6/5): Bella ma host non disponibili - La stanza molto bella, con tutto il necessario, ottima posizione e pulita. Sono irraggiungibili telefonicamente. Prenotate se non avete particolari esigenze, se non dovete chiedere informazioni, se non avete bisogno di lasciare le valigie, sperando di non avere mai emergenze. Ho provato a contattarli per giorni con scarsissimi risultati, non c’è un numero per le emergenze, dicono di scrivere via mail ma non rispondono.
- Andrea S (8/5): -
- Justyna (9/5): Molto accogliente la posizione comoda in una via principale di Roma raggiungibile a piedi dalla stazione - Posizione comodissima La porta del bagno di vetro , però è la questione personale, personalmente mi mancava un po’ la mia privacy
- Guest (7/5): - Πολύ καλή τοποθεσία. Δεν υπήρχε ασανσέρ.
- JIMENEZ Fernandez (9/5): - La ubicación es perfecta, muy centrico. La limpieza muy bien y en general sin ninguna tipo de quejas. Personal muy atento y responden rapido a las dudas Es una cuarta planta sin ascensor
- florian (1/5): - Even the facility has put on the advertisment that there was not elevator, i think some structure must be suspended if the dont offer the minimun comfort.hHow you can be comfortable if you need to transport your luggage for 4 floors the WC has no warm water at all , and the water fuxe was lowewer fro not to say it was at all water
- ada gina (1/5): Da evitare come la peste - Ottima posizione, colazione non fruita in quanto iniziava alle 9......, struttura posta al 4° piano senza ascensore!!!!!!!!!!!!! Senza indicarlo su booking, doccia con piatto scrostato e funzionava solo il doccino! Non presente neppure un bicchiere di carta Impossibile usare il televisore, di 4 telecomandi presenti ne funzionavano solo 2 e non è stato possibile trovare neppure un programma
- FRANCO (8/5): Nel complesso molto buono. - Colazione buona e abbondante. Migliorerei la reperibilità dello staff, difficilmente contattabile sia telefonicamente, che via mail o waths app, visto che la struttura si avvale di procedure di ingresso e uscita (check in - check out) automatizzate e l'orario della colazione, che andrebbe anticipato almeno alle ore 8:00, mentre ora è disponibile solo dalle 9:00.
- Guest (4/5): QUALITA PREZZO NON ADEGUATI A QUESTE CONDIZIONI POTREBBE ESSERE OK MA VA RISISTEMATO TUTTO - Colazione buona abbondante staf ottimo peccato con inizio solo alle 9 pertanto scomodo per iniziare visite Non mi è piacito l'atteggiamento e il risultato della direzione con cui gli unici contatti possibili erano solo con mail pertanto con tempi non certo immediati all'arrivo in struttura ci lamentavamo della temperatura bassa in stanza presumibilmente dai 16 ai 18 gradi e con condizionatore bloccato anche aumentando gradi con radiocomando non funzionava , TV non funzionava doccia non funzionava se non il doccino con getto regolato al minimo cosi come la temperatura dell'acqua bloccata non regolabile se pur sufficientemente calda, lenzuolo messo direttamente su materasso, doccia porta in vetro della doccia con presenza evidentissima di calcare e sporcizia piastrelle sempre della doccia stuccate grossolanamente e ricettacolo di sporcizia, scalini per accedere al bagno molto piccolo alquanto pericolosi e scomodi cosi come la privacy inesistente con chiusura con porta in vetro satinato senza battuta , vaucer per la colazione lasciati il primo giorno poi dimenticati dal personale penultimo giorno sostituiti gli asciugamani ma lasciati quelli puliti solo per una persone, nonostante questo ci e stato detto che veniva mandato manutentore a controllare anzi due e che se non si risolveva il problema ci veniva sostituita la stanza poi che era tutto apposto per il riscaldamento ma per TV non era possibile aggiustarla fino al lunedi, AL RIENTRO IN CAMERA LA SERA DELlA DOMENICA situazione immutata nulla funzionava RISPOSTA che ERA UNA MIA PERCEZIONE al che compravo termometro il Lunedi in seguito a nostre lementele ci veniva detto che loro facevano tutto il possibile ma se non era sodisfacente non potendoci cambiare la camera potevamo chiedere a Booking di rilocalizzarci cosa impensabile e che per farsi scusare si sarebbero impegnati a farci avere un buono da usare entro la fine dell'anno per un nuovo soggiorno MA IN REALTA SI SONO BEN GUARDATI DA FARSI ANCORA SENTIRE.
- Adam (10/5): Polecam - Lokalizacja idealna. Wszędzie blisko. W okolicy dużo barów i dobrych restauracji. Śniadania w restauracji bardzo dobre i w miłej atmosferze. Pokój codziennie posprzątany. 4 piętro a w dzień przybycia dostaliśmy wiadomość że winda nie dziala.
- Raffaella (10/5): - La posizione, la discrezione e la pulizia!!!
- Karin (6/5): - Posizione ottimale perché molto vicino alla stazione termini e alla metro. Ascensore ancora non funzionante, quindi fare 4 piani di scale in estate non è molto piacevole. Stanza non tanto grande ma sufficiente per 3 persone. La pecca più grande è stato il bagno perché aveva la porta a vetro che per quando esteticamente bella non si poteva chiudere ed era montata al contrario. Quindi da dentro il bagno non si vedeva fuori ma da fuori si vedeva dentro.
- ALBERT (4/5): Bé, pero podien haver solucionat alternativa de aigua calenta - Acollidor i llit confortable Vaig tenir un problema amb aigua calenta, 4 dies amb dutxa aigua freda!!!!!!
El mes de.novembre!!!!! L'única cosa que van poder fer va ser no pagar els 18€ de taxa.
- ghislain (1/5): -
- Emanuela (9/5): - 4 piano senza ascensore … dovrebbero indicarlo meglio nelle descrizioni
- Cristina (10/5): Am avut o sedere placuta, recomand cu incredere aceasta locatie! - Locatia este excelenta, aproape de obiectivele turistice importante si de mijloacele de transport in comun. -
- Karolina (7/5): -
- Catherine (8/5): - Very central Very noisy
Minimal breakfast choice
Lift broken
- Peter (9/5): -
- Indrek (9/5): -
- Andrei (9/5): -
- Segruma (9/5): -
- Soraia (9/5): - Localização do hotel,perto de tudo Não ter elevador, é um pouco chato,pois fica no 4andar
- Luis Gustavo (5/5): -
- Pastor (9/5): -
- Daria (9/5): -
- Aleksandr (10/5): -
- Petra (9/5): Für Gäste die noch Treppen steigen können, besonders zu empfehlen! - Die Lage ist sehr zentral, man kann alle Sehenswürdigkeiten zu Fuß erreichen. Ein gutes Frühstück wurde mit einem Gutschein neben der Unterkunft in einem Irischen Pub serviert. Das Zimmer war modern eingerichtet und groß. Man muss zur Unterkunft bis in die vierte Etage ohne Aufzug über ein Treppenhaus.
- Kim (10/5): - 셀프체크인이었는데 자세히알려주셔서 어렵지 않게 체크인했어요. 방이 좀 협소하지만 하루정도 묶고가기엔 크게 어렵지않아요.
- Simone (9/5): Ottima soluzione al centro di Roma - Camera bellissima, spaziosa. Vasca idromassaggio per momenti di relax. Posizione super centrale
- Allen Mao-Yu (6/5): -
- Otto (7/5): Schönes Wochenende in Rom - Die Lage war super. Sehr zentral und alles Fußläufig in der Umgebung.
Frühstück im darunterliegenden Irish Pup war gut und ausreichend. Sehr freundliches Personal.
Check in per WhatsApp völlig unkompliziert und für uns ausreichen. Kommunikation auch über WhatsApp super. Leider Nachts sehr laut, da daneben eine Rooftop Bar liegt, die bis in die Nacht Party macht.
Aufzug war leider defekt. Für uns kein Thema aber wer zu schlecht zu Fuß ist, muss jedes mal in den 4. Stock über die Treppe.
Leider ist am Haus außen kein Schild das man richtig ist. Erst nach nachfragen haben wir die Türe gefunden. Auf der Klingel steht der Name Relais Nazionale 18.
- Gianpiero (5/5): Stanza in ottima posizione , ma rumorosa e priva di comfort - Ottima posizione (vicina alla Metro e su strada principale, in bel contesto). Stanza rumorosa (infissi non isolano da rumori esterni, pur essendo al 4° piano).
1 solo piccolo sapone (Assenza assoluta di kit bagno-ma mascherina e tappi orecchie) - nessun sapone/bagnoschiuma/shampoo per la doccia
Illuminazione della stanza insufficiente
Stanza al 4° piano senza ascensore e Colazione solo dalle ore 9 ( io lo sapevo perchè avevo letto le recensioni, ma NON è indicato sulle Info, e viene comunicato solo dopo prenotazione, al momento del Check In)
- Elisa (8/5): -
- Jaime (7/5): -
- David (8/5): -
- pilar (7/5): el desayuno escaso y cuarto piso sin ascensor que escriben en letra muy pequeña - la limpieza , la cama y el baño que arreglen el ascensor ya que son 4 pisos por escalera y el desayuno los opiniones decían que era buenísmo y nos toco el pub de abajo y eran huevos o a elegir un croisant o una tarta dulce un solo café con leche y 1 sumo
- Alessandra (7/5): -
- Zeljko (10/5): -
- Graham (8/5): good location - lift not working
no staff
- Kirsten Fritz (4/5): Rimeligt, men ikke gentagende - Morgenmaden var god på den cafe, hvor man spiste.
Der var meget trafikstøj fra gaden. Madrassen var dårlig, Man kunne mærke fjedrene.
- Makiv (7/5): -
- Desiderio (9/5): -
- Greg (7/5): Overall good! - Communication with the staff was good, the room was nice, clean and refreshed daily. Nice size and amenities. They checked in via whatsapp to make sure things were okay. Location ofcourse is great. It is worth noting that in the room i stayed it was very noisy on a Saturday night. It made it incredibly difficult to sleep. Thankfully Sunday and Monday were not a problem.
At the time of my stay the lift was broken, so for those with health issues it would be hard to get to.
- Milan (7/5): - I like loccation in the centre of the town, near all major atrctions, easy acces to public transport . Clean room, big bed. Easy check in, nice bathroom, good view. Fourth floor with no elevator is is realy inconvinient especialy for older people even not handicaped. But we were informed before. Booking advertised safe in the room, but there was any! And last, but just funny think is that owner offfer as part of minibar botttle of red vine for 20,- Eur but not any glass even bottle opener :-)
- Kelvyn (7/5): Only okay - Breakfast in the pub downstairs was amazing. Directly above an Irish Bar and at night it was very noisy making us unable to sleep until they had closed for the night.
Had to climb four flights of stairs and only told a few days before that the lift was not working.
Wanted to leave bags early at apartment and we were told to leave them at reception but reception is behind a locked door and we were given the code at one thirty that afternoon which did not help us at all.
Most apartments with codes to get into them are given a day or two before hand. This apartment only gave the code on the day of arrival at 1.30 pm. Very unhelpful and really disappointing
- Yana (5/5): Если вы непритязательны, путешествуете в одиночку и без багажа - в целом на пару ночей остановиться можно. Но это опреде - Вкусный и питательный завтрак в ирландском пабе внизу. Можно выбрать что конкретно хочешь. Спать было комфортно на матрасе. Нюансы начались с самого момента бронирования. Я выбрала этот вариант лишь потому, что было написано «предварительная оплата не требуется». Хотела заплатить на месте наличными. В итоге через сутки отель начал пытаться списать деньги с карты. В диалоге выяснилось, что «быть такого не может, чтобы не платить заранее», пополняйте карту или отменим. И вообще у нас бесконтактное заселение, а пришлите ка нам свой паспорт. Знала бы это заранее - просто не забронировала бы данный вариант. К слову, ПОДДЕРЖКА БУКИНГА МНЕ НИЧЕМ НЕ ПОМОГЛА. И даже не ответила на мой запрос! Имейте ввиду!
Дальше лучше. О том, что лифт не работает- УМЫШЛЕННО не сообщают заранее. И комнаты находятся на ПЯТОМ этаже по Российской системе счета. Если вы с багажом - даже не думайте выбирать этот вариант! Чемодан затащить на 5 этаж без лифта - нереально. Самой бы дойти )))
При заселении обещали чай / кофе. В итоге чая не было. Даже воды бесплатной 0,5 элементарно не было! Зато платный мини-бар - легко! В отеле за 100 евро за ночь нет воды и чая - это нонсенс! Также обнаружила не убранную мусорку после предыдущих гостей. Дождаться в душе горячей воды - тот ещё квест. Нужно стоять ооооочень долго и ждать, чтобы помыться. Свет в номере почти не работал (одна лампочка вовсе не работала, а вторая моргала). На следующий день сотрудники предложили отремонтировать, конечно, но меня не было в комнате. А без меня чтобы это делали с моими вещами внутри - не особо хотелось.
Сейфа в комнате, кстати, нет. Если у вас есть ценные вещи - некуда даже положить. Если украдут - потом не докажешь. Видео камера, которая стоит при входе - выключена из розетки. Случайно сегодня увидела. То есть вы даже ничего не докажете, если что-то пропадёт! Никакой безопасности! За 2 суток ни одного сотрудника данной конторы я так и не увидела. Если что-нибудь нужно - они конечно «на связи», но отвечают обычно через несколько часов. Их онлайн ресепшен работает лишь с 14 до 18. Ну вообще не напрягаются.
- Kaylyn (8/5): Pleasant stay in an excellent location. Would stay again! -
- Bartlomiej (8/5): Overall, almost perfect, but I would address these issues if I were the owner. - The cleanliness was top class. The location is excellent, it is close to all the main sights in Rome, also close, walking distance to the tube station. Nice pub below the hotel, very good breakfast, people super friendly:) The lift is out of order which is a real burden, especially if you consider the rooms to be located on the fourth floor - lots of climbing so you have to think twice before you leave the room and double check if you took everything. Otherwise, it is a long climb back to the room. Also, bear in mind, that you have to send a photo of your id before you get the instructions on how to self check in into the hotel. I understand it is a law requirement to submit those details but I felt uneasy about sending the pics via a message, could be arranged a different way. And finally, the door to the bathroom is virtually transparent so it’s hard to keep your shower private. If that’s all right with you, go for it, as the condition of the hotel is really ok.
- Mohammad (8/5): -
- Olga (10/5): - Отличная комната в центре города, единственный минус,что находятся на 4 (высоком) этаже , а лифт не работает. Уборка проводилась ежедневно. Завтрак входил в цену в кафе внизу: яица, омлет, круасан,кофе, сок.
- Łukasz (9/5): - Czystość, duży pokój, dobra lokalizacja idealna na zwiedzanie, pyszne śniadania w barze na dole!
- lochi (8/5): -
- Ranjith (9/5): - Convenient location and spacious rooms. Very good breakfast. The elevator does not work, and the hotel is located on the fourth floor.
- MERT (5/5): Look out for your stuff. - The location. I was a bit late to check out when I got into the room my charger, which I was sure where it is, was missing. They we’re not cooperative enough to solve this issue.
- Anthony (8/5): - L’emplacement était parfait, les instructions et l’attention son impeccable Que ça soit au 4ieme étage sans ascenseur (qui est en panne)
- Estefania (7/5): - Nuestra experiencia fue genial en general, la habitación súper bien. Pero algo que no dicen y que es importante a tener en cuenta es que es un 4° piso sin ascensor. Y nos tocó subir un montón de maletas. Y es algo que no te dicen. Pero por el resto todo genial.
- Aleksandr (7/5): - A nice little room in the city center, close to the historic center and the train station, with plenty of restaurants and shops nearby. It's quiet in the evenings.
Great breakfasts, egg/omelet + croissant + orange juice + coffee. 1. Very very small bar/fridge. You have enough place for normal size small fridge.
2. Old TV, you should put smart TV, its 2025 year, really.
3. There was something strange with the main lighting; it was constantly flickering.
4. 4th floor and not working elevator.
- Bijin Abraham (10/5): - Easily accessible from Termini and there are buse stops nearby. Very clean room and good staff The elevator doesn't work, you are climbing up to the hotel floor on 4th
- Hejhalová Anežka (9/5): -
- Andrea (10/5): -
- Abdelellah (1/5): -
- Johannes (4/5): Nie wieder. - Gute Lage, gutes Frühstück Haupteingangstür defekt, stand 24 Stunden am Tag offen.
Kein Hinweis auf Funktionsuntüchtigkeit des Fahrstuhls (nach Auskunft von Hausbewohnern besteht dieser Zustand bereits seit Jahren). Da das Zimmer im 4. Stock lag, war die Anreise mit zwei Koffern mühselig.
Für 3 Personen Zimmer viel zu klein, kaum Bewegungsmöglichkeiten. Bei der Dusche funktionierte nur die Handdusche.
Insgesamt wenig zu empfehlen.
- Kremena (8/5): Family trip to Rome - Perfect location, comfortable beds and fabulous breakfast The bathroom's door is glass and it doesn't close tightly. Also be aware that it's fourth floor without elevator (not problem for us)
- VLADISLAV (9/5): - Отличный завтрак в баре в торце здания Высокий подъем без лифта
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