Hanoi Fiesta Grand Hotel and Spa
Location: 65 Hang Be, Hoan Kiem, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location
Located in the heart of Hanoi, Hanoi Fiesta Grand Hotel and Spa is just steps away from popular attractions like Thang Long Water Puppet Theater and Trang Tien Plaza.
Comfortable Accommodation
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a cozy terrace for guests to unwind.
Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, serving American, Pizza, and Vietnamese cuisine. Special dietary needs are also catered to with vegetarian, vegan, and gluten-free options available.
Book your stay at Hanoi Fiesta Grand Hotel and Spa for a memorable experience in Hanoi!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Public transport tickets
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Cooking class
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Fiesta Suite Terrace, City View
1 King Bed
538-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Hydromassage showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Printer
-
Family Connecting Room, City View
2 Large Twin Beds and 1 Queen Bed
538-sq-foot soundproofed room, balcony with city views
Layout - 2 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Printer
-
Executive Double or Twin Room
1 Queen Bed
215-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and dining table
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Printer
-
Suite with Balcony
This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double or Twin Room with View
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as city views.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double or Twin Room
This twin/double room has air conditioning, bathrobe and electric kettle. This room has no window.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double or Twin Room
This twin/double room features air conditioning, bathrobe and seating area. This room has internal window.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
This double room has a bathrobe, flat-screen TV and soundproofing. This room has 2 small windows.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
The spacious family room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Terrace
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with lake views, this suite also features soundproof walls and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Abel Cybelle (10/5): Good service and good location. Breakfast was delicious. -
- Mervyn (5/5): Hanoi is a lovely city and the hotel is very nice and centrally situated. Lovely friendly staff and nice room. - Nice hotel, friendly staff and centrally located. Our room was not available on our 1st day. They put us up in a sister hotel. That was not very comfortable.
- toni (10/5): - Staff so lovely and friendly, good sized room. Great location. Nothing we didn't like
- Guzman (10/5): - I liked the staff, they are very helpful. Our room is clean and the location is very strategic very near to local resto.
- Grzegorz (7/5): -
- PETR (9/5): - Terasa, lokalita. Občasné výpadky wifi na terase.
- Kevin (10/5): -
- Kevin (10/5): -
- Lara (8/5): - Chambre spacieuse avec balcon Petit dejeuner varié
- Virginia (8/5): Muy buena ubicación - La ubicación es muy buena, y el tamaño de la habitación y el baño están muy bien. Las camas son cómodas y todo está muy limpio. El desayuno están bien, y varía cada día. Personal amable. Te dan una botella de agua gratis por persona al día. Habitaciones no insonorizadas, se escucha mucho el ruido de las habitaciones contiguas, el edificio contiguo y, en nuestro caso (estuvimos justo encima de la recepción), de la recepción. No son flexibles con la hora del check-in, es a las 14h y si llegas antes cobran 150.000 por hora. Si pagas con tarjeta te cobran 5% de comisión, si cambias dinero también comisión…
- Luis (10/5): - Very good
- Abdullah (10/5): - Very good
- Vaca (7/5): Very good. Great price-quality relation. - The stuff was great and the breakfast was good and had a nice view. It wasn’t very pretty, the lighting in the bedroom was cold and not very decorated, but it was satisfactory.
- Julia (10/5): -
- Myat Noe (10/5): - ok
- Lauren (7/5): Decent hotel. Issues with credit card payment was frustrating. I’ve not had this issue elsewhere. - The rooms were comfortable and clean. The location is ideal for visiting Hanoi. We were unable to pay with our US credit cards. We tried a total of 6 cards and none of them worked. We had to visit several ATMs to collect cash for the stay.
- Adam (3/5): Staff was great, nothing else was - The staff is super nice. My daughter got bedbugs. We had 2 rooms that were connected by a hallway that had video cameras. We all showered in the kids bathroom since we were helping them bathe, so I guess they have some recordings of me naked. I didn’t see the video camera until after. So be aware they will record you. My daughter got bitten over night the first night and it got worse the second night. We didn’t realize it was bed bugs until the second night. The breakfast was not for international travelers. Only had Vietnamese food. The omelet station was limited due to the cook having very limited English.
- Dusan (10/5): - Ok
- Kay De Guzman (9/5): Holidays at the Grand Fiesta - The staff is great! Everyone was very warm and accommodating. We booked our tours through the hotel - Lucky was fantastic. She took care of everything from airport pick up/drop off, tours - and even went the extra mile to reserve us a table in Tam Vi. All our transportation were comfortable- we weren't cramped in the vans. Location was perfect- we were near everything in the Old Quarter! As for the rooms, they are decent-sized and clean. It's a local hotel- don't expect Shangri-la level rooms! We were pleasantly surprised with the family connecting rooms. They are 2 completely separate rooms turned into connecting rooms by adding a 3rd door to separate them from the rest of the rooms. You basically get 2 of everything- bathroom, security- plus if you keep the 3rd door locked, you get your section of the hall as extra luggage space! The elevators are a bit slow but it was okay. Not a big issue for us.
- Adriana (9/5): -
- Adam (9/5): - Staff were so friendly and helpful. Great location and a lovely breakfast.
- Bonty47 (9/5): Hanoi old quarter - Very comfortable and silent rooms especially on higher floors. Smelling sink in bathroom.
- Ramon (10/5): - Its very fantastic Nothing
- Paweł (10/5): - Super centralna lokalizacja. Bardzo miły i profesjonalny personel, bardzo staranny i pomocny. Czysty pokój, dobra łazienka, wygodne łóżko. Śniadania dobre, w przestronej i jasnej sali (z widokiem na miasto). WiFi ok.
- Christian (10/5): -
- Allan (9/5): -
- Pablo RL (7/5): Good location but basic - Staff is very helpful and friendly. Good location. One of the rooms facing street was ok however I would not recommend interior rooms (i did not know i booked that one). Breakfast has room for improvement, not many choices.
- Debal (10/5): - L'emplacement de l'hôtel est parfait ! Le personnel est super accueillant, toujours souriant et à nos petits soins.
- Anh Tuấn (9/5): Kỳ nghỉ tuyệt vời - Khá ổn, vị trí đẹp Tôi thấy được rồi, không đề nghị gì thêm
- Steven (10/5): -
- marcelo (10/5): - Filuncionarios eficientes, café da manhã bom,.A localização é muito boa O quarto é.um pouco antigo necessita uma modernização, as janela do meu quarto a vista era bem.ruim
- Chumnan (8/5): -
- Rodrigo (9/5): -
- yonatan (5/5): - המיקום מעולה, והצוות היה אדיב מאוד - אנשים ממש טובים. החדרים עם חלונות מאוד קטנים, מיושנים מאוד ודורשים מפתח עבור החשמל בחדר. ארוחת הבוקר דלה ולא מאוד מספקת, מומלץ לא לבנות עליה
- sheryl (10/5): I recommend this place its convenient grand hotel hanoi is the perfect place to stay 👌 - staff very friendly and helpful and its easy to access everything from hanoi
- Díaz Montalvo (10/5): - El personal súper amable !!! El desayuno estaba muy bueno y las habitaciones limpias :)
- Li Yin (10/5): Friend staff and helpful to make good stay in this hotel - This is my 2nd stay with the hotel. Gained good experience and all staff are friendly and helpful. They are always on smiley face and offer helps to hotel guests. Same for the powerful and friendly lady who worked at breakfast counter to serve all hotel guests!
- Kareem (10/5): -
- Li Yin (10/5): Nice stay and visit this hotel after my Sapa trip - Staff very friendly and polite .. strategic location at old quarter . Staff helpful and very friendly
- Yves (10/5): -
- HSIUI (8/5): - 1.櫃檯人員，態度非常好，協助打電話給下龍灣郵輪經理，協助叫車；車子一到門口，人員馬上幫忙搬運行李，有賓至如歸的感受，很好！ 2.位置很好，非常方便，附近用餐或spa 的店家很多。 飯店應該有點年齡了，導致房間設備有些老舊或損壞，很可惜！
- Dennis (10/5): Exceptional -
- Dennis (9/5): Superb -
- Gim Siong (10/5): - Are the staff are very friendly.
- Hanh (8/5): Very good -
- Udyani (8/5): Very good -
- James (10/5): Exceptional - It was near various establishments, food, shopping and leisure walks
- Scb222 (9/5): Superb -
- Naty (9/5): Everything suits me - All None
- Trien (9/5): Superb - The location was good and central. Great choice of breakfast and very nice lady managing the breakfast restaurant
- Naty (9/5): Lovely - Staff very helpful and the location None
- Nicole (7/5): Really good value for money. Well kept hotel too. - The room was really spacious for two people, it was also well kept and the cleaners do a good job of cleaning it almost everyday. The location was really good too, with most things being a walking distance. The staff were also nice and friendly. There's two hanging pendant lights on top of the bed which makes it difficult to sleep. The elevator kept breaking during our first two days, we had to go up and down nine flights of stairs for a few times.
- Will (10/5): Exceptional -
- Larry (8/5): Great location , clean acceptable accommodation - Great location our room 901 was on the top floor and from our balcony we had great city views as well as a view of the lake. I don’t know why they don’t provide face cloths. Breakfast was very ordinary. Staff we helpful
- Bernadette (10/5): Exceptional - Super clean, super helpful staff - went above & beyond to accommodate us after we had a travel mishap. Great service & location, breakfast fab too
- Scb222 (9/5): Superb -
- Kara (10/5): Exceptional -
- Jeffrey (10/5): Recommend at the price point. - Hotel was close to everything we wanted to see and do. Staff helped with phone calls to transfer booking.
- Valdez (8/5): Super friendly and helpful staff, great breakfast, and amazing location. - The staff were incredibly friendly and helpful and they really made our hotel feel like a home. The breakfast as well was fantastic and we looked forward to it every day! Our room didn't get any sunlight which was unfortunate and a little jarring at first, but it was easy to get over and we didn't spend a lot of the daylight hours in the room.
- Masood (10/5): - The service and the nicest people helped us
- Dresden (10/5): Exceptional - lovely hotel, great location, staff were super friendly and accomodating
- Debra (8/5): Very good -
- Eusebio (9/5): Will stay again if we will visit Hanoi in the future. - Staffs are accommodating and have good location. Nothing.
- Hilton (6/5): Pleasant - Walls were thin could hear all the noise from the street
- Mari (6/5): - Fine if you need somewhere within budget to stay. not awful and not great
- Yifang (9/5): Superb - The location is superb, and the bedrooms are of good size. We had a room with balcony and we could see the busy street from the balcony. The egg and noodle station in the breakfast was excellent. Overall it was such a good value and the manager Anna helped us a lot. When arriving, we were told that if we have to pay by credit card there would be a 3 percent extra charge. Didn't expect that coming. If we were informed earlier, we could have prepared the cash or choose the pay in advance.
- Pongsakon (10/5): Exceptional - Good service. Staff is very nice.
- Marlene (8/5): Well located, new and well maintained - Location, very new Some rooms have no windows.
- Brandon (7/5): Fantastic area, hospitality by the staff. Rooms aren't 100% clean, but would come back! - Location location location! Right in the heart of old street, walkable to everywhere we wanted to go! Bathroom is a little sussy, weak toilet, water stains, poor shower head, fan doesn't really suck steam out of the room. The hotel is linked with a spa below it, again... sussy. We tried the place out, the lady sitting outside warned the masseuse as we were walking in "Be careful of what you say, they understand Vietnamese" Makes you wonder, what if they didn't know we spoke viet.
- Lee (9/5): Good value - We got free upgrade to the room with terrace balcony. Staff is very nice, greeting us everytime we passby the reception. Room is big and comfortable. Breakfast is average with limited items. We arrived early at 5am from Sapa and they only had a small toilet in level 1 for use.
- David (10/5): Exceptional - The staff did an excellent job. Well done.
- Jose (10/5): Exceptional - Brilliant location, amazing staff they couldn't do it more for you.
- Nouriya (8/5): My stay was really pleasant. I really appreciated the great service and hospitality pf the staff at the hotel, particula - The property was very conveniently located. All the essentials were provided.
- Chris (10/5): Nice hotel, really friendly staff and accommodating - Cute little place, close to the red river Shower temp went really hot and cold a few times
- Jimmy (8/5): - The location was perfect. The staff was fantastic, friendly and very helpful. The facility was nice and clean. My only complaint is the air conditioning is weak and does not cool the room to my expectations. However, the fan help tremendously to keep the room temperature at a tolerable rate.
- Rosie (10/5): Exceptional - Great location, staff very nice and helpful. Rooms clean and comfortable. Good breakfast. We enjoyed our stay. .
- Ntim (10/5): Exceptional -
- Palungthep (10/5): Great - All good staff help well and breakfasts very good No
- Aishath (10/5): Exceptional -
- Kim (10/5): Strongly recommend - Everything about this hotel and its staffs . Located in the central of Hoan Kiem province on the walking street, surrounded by lots of restaurants and cafes but their own breakfast is the best. Morden room, clean bathroom. The staffs their are all young and professional: Van Anh the receptionist is very kind and helpful whenever we need to book taxi. Chuc is a sweet girl who reminded us when to bring the umbrella or need to put the sunscreen on. Both of the doorboys are very friendly and the high school's boy who do his apprenticeship in the kitchen who fix my mum's phone. Just named a few. We will definitely be back in the future Nothing
- Teresa (10/5): We recommend staying here in Hanoi! Good location, amazing breakfast and helpful staff. - The staff, the breakfast was incredible and also the room.
- Isaac (9/5): Good - Great Nothing
- Nguyen (9/5): Nice small hotel in great location. - Perfect location. Staff is sooo friendly and helpful. Room is very clean. Breakfast is limitted and not very good, better get something else in the old quarter. My std room don’t have windows, but that’s what it is.
- Chuen (7/5): Nice and cozy convenient hotel - It is at the Old Quarter and a lot of nice foods around . The aircon is not working well.
- JAMES (10/5): - Great budget hotel in Hanoi Old Quarter, 2min walk to Hoan Kiem lake (lake of the returned sword) 12min walk from Train street. Perfect nase for exploring Hanoi. Desk arranged a full day tour (can be split into morning 1st day and afternoon next day) whoch was great. Staff are lovely, rooms are small, very clean. Will use again
- Ester (10/5): Unbeatable! - Everything!! Location is unbeatable, great rooms and very clean, breakfast is nice and the staff is very polite and helpful. I would definitively repeat!
- Waddington (9/5): Superb -
- Penelope (9/5): Superb -
- Yash (9/5): Superb - Front desk girl Vivian is too good.
- David (7/5): Great value for money - Location is great. And excellent value for money for being in centre of Hanoi. Room had no window but you get what you pay for.
- Mary (9/5): Superb - Location. Staff, breakfast Nothing
- Kashmir (9/5): Superb - The staff at the reception made the stay very special. They were so courteous, helpful, and extremely professional. They'd go out of their way to offer you any form of assistance and made you feel special. My huge thanks and gratitude goes out to Sophie, Anna, and Vivien. The rooms were clean, the location was excellent, and all the staff were fabulous.
- Elisa.1 (9/5): Superb -
- Akash (8/5): Very good - Reception ladies were very helpful.
- Yeimi (10/5): Exceptional - Great location and clean room. Very kind and attentive people.
- Myrre (9/5): Superb - The service was great. The people really looked at what you wanted. They were really helpful with getting us a grab, booking our tours with us and so on. When we wanted to go to Sapa and we wanted to stay with them afterwards for a few more days, it was no problem. They even told us we could leave our luggage with them when we would go to Sapa for a night.
- Li Ching (10/5): - Staff was really friendly and helpful
- Jane (9/5): Superb - Lovely room Nothing
- Gudny (9/5): Superb -
- Rhian (7/5): Good - Clean and tidy, very pleasant and spacious. Lovely breakfast. Good value for money. Nothing
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