VNAHOMES APARTHOTEL

Name: VNAHOMES APARTHOTEL
Address: 30 Phố Võng Thị Phường Bưởi Quận Tây Hồ, Hanoi, vn

Location: 30 Phố Võng Thị Phường Bưởi Quận Tây Hồ, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious 4-Star Accommodation in Hanoi

Convenient Location: Situated just 3 km from the Vietnam Museum of Ethnology, VNAHOMES APARTHOTEL offers easy access to key attractions like Ho Chi Minh Mausoleum and One Pillar Pagoda.

Modern Amenities: Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, microwave, and safety deposit box. The hotel also provides free WiFi, ensuring you stay connected throughout your visit.

Fitness and Recreation: Stay active during your stay with access to the hotel's fitness centre and enjoy exploring the area on two wheels with bike hire services available.

Experience the perfect blend of comfort and convenience at VNAHOMES APARTHOTEL. Book your stay now for an unforgettable Hanoi getaway.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Japanese garden
Bicycle-friendly property
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Apartment - Ground Floor

This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Family Apartment

2 King Beds
700-sq-foot room, located on the ground floor, city views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Premium Apartment

1 King Bed
592-sq-foot room with city views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Luxury Apartment

2 King Beds
861-sq-foot room, located on the top floor, city views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Junior Apartment

1 King Bed
409 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Apartment

1 King Bed
377 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Executive Apartment

1 King Bed
431 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washer/dryer, day bed, and safe; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Day bed
- Rice cooker
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
One-Bedroom Apartment

This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Suite

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Junior Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Two-Bedroom Apartment

This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Plunge pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Executive Suite

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Free gym access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Timothy (8/5): -
Lan (10/5): - Gần Hồ Tây đẹp. Nhân viên nhiệt tình. Căn hộ rất đẹp.
Hsiao Chien (9/5): -
Shinichiro (9/5): -
Anh Nhat (8/5): -
Astrid (9/5): Prima hotel met erg vriendelijk personeel - We hadden een heel groot en mooi appartement. Was heel comfortabel. De buurt is wat rustiger dan in het centrum. Het meer is vlakbij. Vriendelijk personeel.
Hiroshi (10/5): -
Shyam (1/5): - No water
YITING (10/5): 房客可以享有30分鐘免費按摩椅使用，房間整潔，員工服務態度好。 - 員工友善，房間整潔無
Hyeongsub (8/5): - Good place Can you pls leave some tissue and bin? Except everything was good
Mikael (7/5): -
Eleonora (9/5): -
Ryan (8/5): -
MUHAMMED (6/5): - It's normal hotel It's OK meaby
杨诗婷 (10/5): - 👍🏻
Salim (6/5): - الاقامه مقبوله مقابل القيمه للاسف واجد مشددين على موضوع check out مايرضوون يزيدون وكذلك طللبنا سرير إضافي بفلوس مشي بلاش
Cristian (4/5): -
Nobuyuki (7/5): 無 - コスパが良い初日シャワーのお湯が出なかったが、対応してくれて2日目からは問題無
massimo (10/5): Ottimo compromesso per essere vicini al centro ma lontano dal caos. - Appartamento ampio, confortevole, moderno (2 bagni di cui uno con sauna). Zona residenziale tranquilla , vicino al lago , ben raggiungibile. Negozio, caffè, ristoranti nelle vicinanze. Una ottima alternativa al caos dell Old Quarter Poche opzioni per la colazione.
Quirijn (6/5): - Staff is excellent Appartment at 2nd floor: cramped, no windows that could be opened. Beds very hard. Location is a very busy neighborhood. Better value options certainly available.
Markus (10/5): -
Harmeet (10/5): I had a good stay at VNAHomes Aparthotel in Hanoi. The place was clean and comfortable -
Elias Mathew (10/5): - Great staff and very helpful. It has all facilities
Vittorio (10/5): Good value for money. - Friendly staff....clean and spacious rooms. Good location. Quiet street.
Sonia (10/5): - I had a very pleasant five day stay at this hotel. The staff were extremely kind, attentive, and genuinely helpful throughout my stay. Communication was very easy and flexible. I could either go to the reception or simply message them on WhatsApp and receive replies at my convenience, which was very accommodating. The room was impeccably clean, and the staff regularly checked in to make sure everything was going well. Breakfast (included) was served directly in the room at a time that suited me, which I really appreciated. There was also a good variety of options. Also, the room was well equipped with all the necessary facilities and very comfortable. Overall, a smooth and enjoyable experience. I will come back and would definitely recommend this place!
Nhân (9/5): -
Stuart (9/5): Good value option - The room was spacious, the gym was well equipped, and the free massage was a bonus We asked for an additional pillow each, but the hotel did not have any spare, so we never received them.
THAPAMAGAR (8/5): -
Utsav (10/5): - Excelleny Value for money Room size Staff
Elke (8/5): - Die Waschmaschine und die Größe des Appartements waren großartig Das Frühstück konnte man auswählen und es wurde auf das Zimmer gebracht. Es war nicht gut.
Dung (8/5): -
Jung Bai (6/5): 인사를안해요 - 가격대비만족해야하나?hotels.com에서무슨vip서비스?같은것해준다했는데쌩깜.방은창문없음.근데조용함.좀눅눅함.수건과침구에서향이남.난안좋아함.구글평점5.0인데.좀오래됨.세탁기있음.식기가있어라면먹음.청소하는직원들은친절한데프런트직원들은눈마주처도인사도인함.헬로한만디하기힘든가보다.샴푸몸비누등은리필제품사용.향도좀나에겐역겨움.결국롯데마트가서샴푸몸비누사와서사용
Siti (10/5): - Bed very comfortable. Clean. The room very big and spacious. Need mirrors in the room.
THYAGARAJAN (10/5): Very spacious clean and beautiful rooms - Stayed for two days in executive suite.Spacious, clean and very comfortable. Very well organised gym is a plus.Staff are very supportive. Good value for money. No restaurant or room service but it has a well equipped kitchen.
bernard (10/5): -
Dat (10/5): - The staff are very attentive. They always asked the afternoon before about the breakfast options. Breakfast room delivery is on the dot. Cleaning service personnel are meticulous and respectable about my privacy. The front desk staff are very helpful. They help me with local restaurant choices, booking my rides and getting touch with my local contacts. I would recommend this property to everyone.
Merlin Emanuel (9/5): -
William (10/5): - Excellent place to stay in a city. The room was spacious and clean. The AC made the heat of the day seem like a half forgotten memory. Not to mention the staff, always friendly, with big smiles, and happy to accommodate any reasonable request you may ask them. 10/10 would stay again. This is a good one.
TRAN THI NGUYET (10/5): - Phòng rất sạch sẽ, tiện nghi, 4h sáng checkin nhưng nhân viên rất niềm nở,rất thoải mái. Muốn thuê tiếp trong những lần tiếp theo lúc về quê chơi Không
Jacques (10/5): -
Antonio Martin (10/5): - Modern, comfortable apartment facilities; incredibly friendly and genuine staff.
Hoa (9/5): Superb - I was pleasantly upgraded to a better room. Both the room and bathroom were very clean. The bed was a little firm for my liking, but overall I had an enjoyable stay.
Thanh Thu (10/5): - Modern apartment. Great neighbourhood. Very clean
Wai (9/5): Superb -
Vandana (10/5): Exceptional - Great place to stay and very friendly staff.
Jan (8/5): Very good -
Elhadj (6/5): - Is ok
Chris (10/5): Exceptional -
Wai (10/5): Exceptional -
koji (10/5): - 大人４人の家族で利用、２ベッドルームリビング付きで過ごしました。ちょうど良い大きさで心地よい、落ち着く。前日までは120㎡のホテルだったが、モダンな作りで落ち着かなかった。ここでは必要なものは用意されていて不自由はなかった。少し年数がたっているのかとこどころメンテナンスが必要な所が有ったが、それはどんなところでも有ることで直ぐに直ってるだろう。
Ryszard (9/5): Maybe not central but very comfortable. - Very kind staff, good facilities and general comfort. Too hard beds
Laura (10/5): Excellent stay and very comfortable! - Amazing apartment, really clean and nice staff! Loved the free massage chairs!
Melissa (8/5): ok for 1 night stay - Polite and helpful staff (most of the time) Real local experience, not a touristic area. The room was a bit old and worn out. In the pictures, it looks newer. The building itself is old and dark... Cleaning could be improved.
Trinh (10/5): Exceptional -
Luke (1/5): Dont do it. - Not much. I didnt stay here longer than 30 mins. The photos made the room seem much more inviting, it was quite drab. There was a sliding door next to the bed which led to a light well, and sound echoed so bad that I could hear every word from the TV in the room above. The clock on the wall didnt work. There was a washing machine available to use, but I was told there was nowhere to hang clothes to dry. Even though a room was available when I arrived (12:30pm) I was still charged an early check in - all other places Ive been to dont do that. Staff did contact me via whatsapp the following day to see if my room needed cleaning and when I told them I left they said if I had raised the issue with them they could have tried to resolve it, but I have assume the other rooms were in a similar state.
TADAO (10/5): - スタッフの対応が良く助かりました。会話は英語か通訳機を使ってのベトナム語になります。朝食はベトナム料理のホー、焼きそば、チャーハンかサンドイッチから選べます。毎回夕方次の日の朝食を選び時間指定します。路線バスを使って移動するのも近くのバス停まで行けば何路線もあります。
Robert (8/5): Very good -
Alexandra (9/5): Superb - Spacious, friendly staff, nice gym facility, washing machine was convenient
Matthew (10/5): - Amazing experience. Great property in perfect location with helpful and friendly staff. Highly recommend- will be staying here on my next visit to Hanoi
Morten (9/5): Superb - Very friendly staff and great equipment. Bathroom was very clean. Gym looked good as well. Bed was typical for Vietnam with a very hard mattress. Breakfast was a little disappointing, but overall are these small things compared for what you get.
Jonne (10/5): Exceptional -
Andrew (10/5): Fantastic and would recommend to anyone - Great location, fantastic apartment, I could live there. Staff were friendly and very helpful Nothing, everything was great
Michael (10/5): - Excellent facility. One small glitch with connectivity
Marco (9/5): Nice apartment to stay outside the busy city center of Hanoi - The apartment was equipped with a washing machine and kitchen. Every room had a TV and Netflix was available. The location is located closely to the Westlake and cafes. The breakfast was ok, if you are staying there for one or two nights. For a longer stay the choice of breakfast is limited and boring.
Lauren (10/5): Amazing staff & great apartment - The executive suite was perfect for 4 nights in Hanoi. We had a kitchen, separate bedroom, washer/dryer, and a living room with a smart tv. Loved the staff! They were so so nice!! If we ever come back to Hanoi, we will definitely stay again ❤️ Location is far from the old quarter area, but that also made it more authentic.
Jonne (10/5): Exceptional -
Luke (10/5): Exceptional -
Jiaping (10/5): Exceptional -
Alizé (10/5): Great stay and great staff! - Great stay, the staff was super kind and helpful (thank you again, especially to Jenna, you are the best!), we left our luggage for one week while we did a loop of the north without any problems. The rooms were exactly like the pictures. The position is also very good, you can call a grab car or motorbike anytime anyway and it’s a 10/15’ drive to go to the old or French quarter! The mattress was a little hard for me but my partner had no problem so it’s really a personal preference!
Alizé (10/5): Perfect - 10/10 for the staff, thank you again Jenna, you made our stay!!
Mrs (9/5): Good - Nice location, easy to walk to the lake and I like coffee from opposite Fine
Trung (8/5): Good - The people was nice. A lot of coffee shops near, but no restaurant near by.
Elena (10/5): Exceptional - The room is nice and big and well equipped. The staff is very friendly. Trying to their best 👌 I wanted us to book a hotel in the French Quarter as booking.com recommended the hotel to be the location I mentioned in the key search but it wasn't so the area is quite noisy, if you have trouble sleeping better choose another option. .
Christine (9/5): Great location out of the old town with great coffee shops and food close - Clean and large It was about an hr walk or a taxi ride to the old town.. but this area was also nice
Frank (9/5): Affordable luxury in a great street close to Western Lake. Might come back here! - Comfy studio with daily room service. Quite. Friendly and helpful staff. Small but sufficient gym. Great location - street with great coffee and pho. My studio did not have a window with view.
Andrew (7/5): Good but really bad mattresses - Really liked the apartment and the staff was very happy to help in any way. The only thing that let this down is the mattress, everything else is really good but the mattress is solid, it was like sleeping on a plank of wood. I stayed for quite a long time here and every morning my back was in agony due to this issue. When I'm saying the mattress is solid I mean there was not a single bit of spring, I did ask if the upgraded apartments used better ones but they said they all use the same
Ah (9/5): Great value for money. The apartment was clean and the staff were incredibly friendly. A good choice away from the busy - Helpful counter staff; Clean apartment Nil
Matthew (10/5): Exceptional - Lovely hotel with staff that really care. See you in 3 months!
Weinberg (10/5): Exceptional - The room, lobby, and the staff. ATMs far and hard to find.
Bill (10/5): Exceptional -
Hari (10/5): Great facility - Best place to stay in Hanoi. Excellent staff and wonderful facility. Would recommend to anyone looking for a hotel but want it more personal. I will return when I visit Hanoi again.
Harine (10/5): - Staffs were very kind and responsive. Bed is slightly harder than we expected but it’s okay otherwise
Trishie (10/5): Would go back for sure luxury on a lemonade budget 😀 - It was really super nice so much space as I had the terrace suite with kitchen for £20 a night and the girls on reception were really lovely and helpful too definitely would recommend it to travellers Nothing zero it was really nice
Hao (5/5): Passable -
Katherine (7/5): A nice, quaint area - with lots of space. - Neat, clean, tidy, spacious, affordable. The limited breakfast selection - everything I wanted to order was “out of stock”
May (10/5): - Great people. Very helpful. The airline lost my luggage for over 1 day and the team helped to contact them. Wonderful people.
Salman (10/5): Exceptional -
Bee (9/5): Nice and quiet place - Quiet location -
Yi-chan (10/5): The only place I’ll stay aside west lake 👍👍👍 - The perfectly good position aside to west lake., No.,
George (2/5): Kind of a scam... - - staff were very polite and helpful - fairly clean (although, would be considered a bit dirty by European standards) - blackout curtain in the bedroom is nice - comfy bed - daily room cleaning available - wifi is pretty fast - the room is A LOT smaller than advertised (only ~33m, not 40m). - soundproofing is also a lie. Lots of noise from other rooms. Rooms are only quiet when there is nobody in the rooms next door or above - location is not great - way too expensive for what it is. Can get a similar room for half the price ( i had a 20% “genius discount” and it was still a rip-off) - room smells of smoke if someone is smoking in the smoking area. Smells of food if someone is cooking in another room. Even with all the windows and doors shut Mainly annoyed that I paid extra specifically because I wanted a quiet ~40m room, but they lied about the soundproofing and the size of the room. So only got a small fairly noisy room at a premium price
Chris (10/5): Exceptional -
Nele (7/5): Big apartment, good for short stay - Big apartment, much space in the room Very hard bed!! The TV was in the livingroom and not near the bed/not in bedroom.
Ahmed (10/5): Exceptional -
Miłosz (10/5): Exceptional - very nice staff
Okuyama (10/5): - The staff there were really nice I was very thankful for their amazing service!
Sujit (8/5): Very good -
Lyanne (10/5): We as a family had a great stay at this hotel, great friendly service! - Breakfast service and options available. They delivered it to our rooms at times we specified-it worked out since my kids sleeps in. Everything was great. The staff even went beyond my expectations, they helped stored my shipped items and even helped store our luggage until we depart for the airport.
Niels (10/5): Exceptional -
Arie (10/5): Great! -
Leighton (10/5): Awesome - Location Nothing