Studio - Sleeps 1 - Acton Park & Stn Close

Location: 5 High Street, London, gb

Star Rating: 6.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking throughout
• Smoke alarms
• Free wired internet
• Internet access

Rooms Available

• Apartment

  The apartment provides a private entrance, a seating area, as well as a shared bathroom featuring a walk-in shower and a bath or a shower. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. This apartment offers heating and a TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Smoke alarm
  • Carbon monoxide detector

Guest Reviews

• Nina (6/5): -
• Brenda (8/5): Basic needs covered - Had everything I needed for the overnight stay - glad there was also a mini-fridge, utensils, iron, fan. Nothing really. It was in the perfect location - 2 minutes away from where I was going.
• Lejla (1/5): Extremely disappointing experience, poor communication, and misleading listing - Great location We had a very disappointing stay at this property. The accommodation did not match the listing at all — we were forced to share beds in cramped conditions, even though we had booked separate rooms. One of the rooms was missing entirely, and the general condition of the property was poor, with cold water issues, excessive noise, and lack of cleanliness. While the host did apologise and acknowledged the mistakes (even offering compensation during the stay), they failed to follow through, communication stopped despite multiple follow-up messages. I was left with no choice but to escalate the issue to Booking.com. I would strongly advise future guests to avoid this property until they improve both their facilities and the way they handle customer concerns. What we experienced was far from acceptable. especially for a new listing claiming high standards.
• Marta (7/5): Good - Location Very noisy come from another rooms, I could hear the people from other rooms snoring , i couldn't sleep or rest properly. On photos and description said I have a little cooker but I haven't, and I was counting with that. You can see that they tried repair and fix some things in the room, but they haven't finished left behind even tape covering a hole in the ceiling, tape around ceiling when they try paint.
• Mark (8/5): good - N/A A cooker
• Noor (10/5): - Overall, the location is either at the end or the beginning of high st, depending on which direction you are coming from. No breakfast provided. Bathroom & toilet wise is a bit small and small in space. You have to sort of crossover the toilet seat to get to the shower cubicle. Bed wise, quite comfortable but I think they need to replace or add another pillow for comfortable sleep. Very clean when i checked in. You can clean the place yourself too since all cleaning products are provided. Halal food nearby, just a few steps away from the place. Bus stop in front of the property. The only thing is that you just have to carry your case up thru a narrow staircase to get to your room. If you have booked the place, consider taking less luggage as there’s no elevators. Overall quite a pleasant stay and convenient for me to move around London.
• Peter (9/5): Superb -
• Katie (8/5): Very good - Easy access and just what I needed.
• Scott (6/5): Nice place, reasonably priced, but don't expect much from the host. - The room was clean and decent. Good enough for a 1 night stay. The host barely communicates at all. You should expect a message with the door code <24 hours before your stay and absolutely nothing else. The room is small, with minimal facilities, but as mentioned, good enough for 1 night.
• Robert (6/5): Good value, not a great location, shoddy workmanship - Bedding spotless Room not finished off, plants used to hide things, open door on the back of property with rubbish from refurb maybe? Shower red hot but couldn’t turn it down. Pans in kitchen cupboards, but only a microwave - why give me pans then!
• Claire (1/5): No response to email requests for information and confirmation - I booked this property as needed a place to stay while in London for a friend’s birthday. The confirmation message (I booked 10 days ahead) said I should contact the host to request further information re the booking. I did this 4 times over the preceding 10 days. Finally, at 9pm on the evening before the stay, I received a reply to say that access codes to the property would be provided on the day of arrival. No information on parking was provided despite the 4 requests made. I had to make a choice 2 days before the party as to if this accommodation was reliable or not. As I hadn’t heard from the host at all at this point, I had to make alternative arrangements which were more costly. I asked the host if he would refund my booking but he refused. All in all, very poor communication and a lack of professionalism from this host. I have used many accommodations in the past which have ran smoothly with good communication but not this one. Extremely disappointing.

Photos