Arena Hotel (formerly Sleep Express Motel)

Location: 97 Hume Highway, Chullora, Sydney, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Public transport tickets
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Standard Queen Room

  Features a TV, private bathroom, mini refrigerator, tea/coffee making facilities and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen + Single Room

  Features a TV, private bathroom, mini refrigerator, tea/coffee making facilities and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room (4 Adults)

  2 inter-connecting rooms with 2 private bathrooms.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Pet Friendly Room

  The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The double room has a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Twin Room

  Features a TV, private bathroom, mini refrigerator, tea/coffee making facilities and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room (6 Adults)

  2 inter-connecting rooms with 2 private bathrooms.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Triple Room

  Features a TV, private bathroom, mini refrigerator, tea/coffee making facilities and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Suite

  The suite offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Roberto (8/5): It serve my needs. - The room are roomy and keep well. Showers with a curtain to old fashion.
• Jimmy (9/5): -
• Hadi (10/5): -
• Cheri-lee (7/5): Always clean and tidy and lovely receptionists who remember me - Loved the new doona. So warm and cozy.
• Louis (9/5): - Good location and comfortable Exhaust fan dirty in the bathroom and some mold in the bathroom
• Troy (8/5): -
• Leanne (10/5): -
• Vasiliki (10/5): -
• Peter (10/5): -
• Kyungpil (9/5): - Very nice condition and kind people..
• Peter (10/5): -
• Sevuloni (10/5): - Friendly staff and good facilities
• Craig (9/5): -
• SEOJUN (7/5): -
• Charlie (9/5): -
• Palacios (8/5): -
• Mark (7/5): -
• Phil (7/5): -
• Martina (3/5): - Staff were friendly .Laundry place of its own was good Rooms too stuffy 🤧 and dusty. Must be from carpet or aircon.Very bad Bathroom and toilet setting. Beddings were not comfortable ,itchiness from the mattress or beddings used
• Kim Tu (6/5): -
• Morrison (8/5): -
• Deborah (6/5): - Location was good and beds were comfortable Staff were polite and accommodating Fridge in room was off at the power and had an awful smell when opened and there was mould growing on the outside of the little milk container. There was a constant sewerage smell outside that drifted inside ant the bbq area smelt of rotten meat left in the bins that needed to be emptied.
• Webb (1/5): - Walking out the door. Everything it was like sleeping in a dog box.
• Elyse (7/5): -
• Eden (8/5): -
• bela (5/5): -
• Tracey winters (10/5): - Friendly people N/A
• Anh (10/5): - Clean and friendly staff None
• Nusrat (4/5): - The room was decently cleaned. For a 300 room, it was very disappointing experience. There was no microwave oven not even a tissue paper box. Only one spoon provided for 3 cups. The room was small for $300 per night. We travel to sydney from our regional location a lot. This is one of the expensive rooms we have booked so far for a night but it has been the most upsetting experience. There was blood stain on one of the blankets we had.
• Brooklyne (1/5): Disgusting - Absolutely Nothing Every thing very dirty
• Allwin (10/5): Great stay for affordable prices - Location, Clean, Staff and Bathroom Hygiene Air con did not have a remote. It was an inconvenient to get up every time to change temperature.
• Peter (10/5): -
• Raymond James (7/5): - Clean and tidy Location
• Geong (9/5): -
• Netta (7/5): - Price and location Not very clean room and the BBQ was dirty
• heather (8/5): -
• Jacqueline (10/5): I aways stay here… very affordable - budget friendly Nothing .. all good
• Fabien (6/5): -
• Li (8/5): - 服务态度，地理位置 空调很老，太吵了
• Pallavi (1/5): Bad experience. Not comfortable for old person and kids and mothers as there is no lift and beds are moving if you sligh - I dont like it Bed were moving too much not stable, floating bed. There is no lift to 2nd floor its hard to get ur luggage by stairs.
• Sukhpal (5/5): -
• Michael (10/5): Overall very happy. We will return - Quite, excellent location, comfortable bed, and good wifi Shower could be cleaner. Water comes out onto the floor
• Bonnyfaice (3/5): Not comfortable at all. - Location No lift for second floor, beds were moving while sitting on bed and bed was moving while sitting on bed.
• Oluwasegun (10/5): Good - Room None
• Daniele (9/5): Good clean place and close to shops and easy drive to most areas - Easy to check in Clean Good location Not much
• Geong (9/5): 가성비갑 - 위치가 좋았고 직원도 매우 친절했습니다 티비 리모컨이 작동을 안했고 옷걸이가 두개만 있었는데 약해서 부러졌어요
• Nathan (9/5): -
• Awais (5/5): - Toilets were not cleaned properly before our arrival. Someone's undergarments were hanging on the shower curtain. There are many cleaner places for the same price
• Joanne (1/5): -
• Glenn (7/5): We greatly enjoyed catching up with good friends. - Breakfast was good. Location was convenient and easy access. The Bushsells tea and Moccona coffee was a good choice. We were happy with our stay in that price range.
• Tiffany (7/5): Good value for money - Very central location. Comfortable bed. Considering it’s on the Hume Hwy, the room was very quiet. Could hear guests in the hallways at night and the bathroom was not clean upon arrival.
• Mohammed (4/5): Hotel was decent but can improve significantly if they discard the old lady at the reception - Small property but reasonable Attitude of the old reception lady was bad. Very egoistic, bad response and biased responses. She was very angry that I made the booking through an external deal. I didn't understand she should be unhappy if they had put the deal. She purposely put me on 2nd floor which had no lift. I came at 1 pm instead of 2 pm checkin as I need to go outside. They didn't check me in but atleast should let to use bathroom which they didn't. I checked out next morning at 9.15 am which they were happy. The old lady was alloting rooms based on her belief that which customer is good or bad and behaved well. How can she be able to judge within limited person about an outsider.
• Geong (8/5): -
• Sayed (7/5): - Complicated and not suitable question
• Maguerita (10/5): Good hotel to stay very clean and organised - Good
• salah (10/5): -
• Robert Glenn (7/5): - Easy parking. Good atmosphere. No microwave
• Ingrid (10/5): - Very convenient to our going to a concert, a short 15 minutes to Sydney Olympic Park .Very clean and the price point was excellent.Great to stay Great value Nice staff
• Emma (8/5): -
• aficas (8/5): -
• GAO (10/5): 优秀的汽车旅馆 歇脚的好地方 - 高性价比 空调冷气充足 离商场非常近 房间里缺少电吹风
• Nur (10/5): -
• Sravan Kumar (1/5): It was a stressful stay. The rooms were cramped, unclean, and lacked basic facilities. - Literally Noting Almost everything was disappointing. The place lacked cleanliness, the staff were unfriendly, there was no room service, and the rooms provided very few facilities. The rooms were also extremely cramped. While they claim it is a budget-friendly hotel, the charges were high, and the amenities were far fewer than what any standard hotel would offer.
• Dennis Steve (9/5): -
• Bruce (8/5): - Convenient location, clean room and 24hr reception. The Air conditioner belongs in a museum! It worked well but was quite noisy.
• I Kadek Agus (10/5): -
• asit (10/5): - Location No comment
• malik (5/5): Just ok - Daily clean No cutlery or extra pillows in the room Shower was poor
• Ishara RANATUNGA (10/5): -
• Najeba (3/5): -
• Peter (10/5): -
• Mohamed (1/5): -
• Kawsar (4/5): - No Clean
• Pendergast (6/5): -
• Do (10/5): -
• Colin (6/5): - 有三张床的客房，价格较好 三个床都有轱辘，一碰就游动。临主路噪音大
• Michael (10/5): -
• michele (7/5): -
• Geong (9/5): -
• Robert (6/5): -
• Mclaren (7/5): - Clean rooms good price Location
• Rachel (6/5): -
• Pathomrak (8/5): -
• Russell (7/5): -
• CATHARYN (5/5): -
• James (3/5): - Location The 15min check in process so slow Air con needs replacing
• Linda (2/5): - They paid for the medication I needed due to reaction to bedbug Room was filthy & I got bitten by bedbugs
• Evan (4/5): Only plus was location. Everything else was gross and dirty. - The location was convenient for the event I attended and the parking was free. The room was dirty when I got there. Little bits of left over food in the floor - that neither I nor my second guest had had (like noodles). There were cockroaches in the room. The bathroom stank of old cheese. Cracks in the wall/ceiling in the bathroom - at power outlet and shower curtain rods. Toilet was wobbly - not bolted to floor properly, seemingly only glued. Every time I sat down I worried I was going to fall off and/or break the toilet. There was a burn mark in the blanket (presumably a cigarette burn). Small things: no remote for TV, remote for air conditioner didn’t work. Most concerning, there was mould on the ceiling in the bathroom.
• Steve (8/5): -
• Rebecca (8/5): - Great spot, had everything we needed Toilet was lifting up from floor, forgot to let them know
• Horner (9/5): -
• Haylea (9/5): -
• Sohaib (10/5): Good place- excellent location. - Good location Cleaning should be more often
• Amanda (1/5): - Everything about these rooms was disgusting. The bathrooms were filthy, the floors were gross and sticky, the doonas were so dirty. When bought up with staff nothing was done to fix anything and we could not change rooms. I would never stay again.
• Zac (1/5): -
• Rakesh (10/5): -
• Darrage (10/5): -
• heather (9/5): -
• Michelle (5/5): -
• Ciang (1/5): Not worth staying - Nothing It was the worst hotel ever. I will never go back

Photos