Hosteria Monteverde by Visionnaire

Location: Rivadavia 1165, Neuquén, ar

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:30 PM - 10:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Sauna
• Massage services
• Ski storage
• Solarium
• Non-smoking throughout
• Shared lounge/TV area
• Heated pool
• Public Bath
• Shallow end
• Fence around pool
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Food delivered to guest room
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Ski equipment rentals on site
• Pool sun loungers
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby

Rooms Available

• Standard Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers soundproof walls, a wardrobe, a safe deposit box along with a carpeted floor. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Wardrobe or closet
  • Bidet
  • Trash cans

• Standard Double or Twin Room

  A cozy room with carpeted floors, cable TV and a private bathroom with free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Wardrobe or closet
  • Bidet
  • Trash cans
  • Cots

• Standard Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features soundproof walls, a wardrobe, a safe deposit box along with a carpeted floor. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Wardrobe or closet
  • Bidet
  • Trash cans

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The family room offers soundproof walls, a wardrobe, a safe deposit box along with a carpeted floor. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Wardrobe or closet
  • Bidet
  • Trash cans
  • Cots

Guest Reviews

• maria Emilia (8/5): Lo pasamos muy bien, la atención, limpieza y comida excelente. - Muy linda La calefacción en nuestra habitación estaba floja pero tampoco lo reclamamos. Pudo haber tenido solución
• Fernanda (9/5): Boa estadia!! - O quarto é bem grande e confortável e o café da manhã é bom. A piscina não ser climatizada, sem nenhuma parte coberta.
• karina (8/5): Accesible, todo el personal muy amable! - Ubicacion, Desayuno pesimo
• Gino (9/5): -
• Lucas A (9/5): Impecable - Impecable
• Esteban (7/5): Confortable para estadias cortas - La ubicacion es muy buena, a un par de cuadras del centro de San Martin. El desayuno bueno, cumple, solo que tuvimos que pedir que nos repusieran algunas cosas ya que se habian acabado y todavia no era el horario de termino de este. Las habitaciones antiguas pero cumplen bien para una estadia corta. Un detalle, en una de las habitaciones el baño (WC) no estaba del todo limpio.
• Claudio (10/5): Muy agradable y familiar - Muy buena ubicación excelente atención rico desayuno Todo bien
• Edgardo (10/5): - Muy acogedor cómodo y muy bien ubicado
• Andrea (6/5): - Muy buena ubicación Está descuidado su mantenimiento , el desayuno muy pobre
• Jorge (8/5): - - personal muy amable - habitación tranquila - ubicación - desayuno - falta más estacionamientos - falta un espejo en la habitación aparte la del baño - en el baño falta una barra de apoyo cuando uno se baja de la ducha
• Marcelo (9/5): -
• María Eugenia (8/5): -
• DENILSON (8/5): - Adoramos a localização, o hotel em si muito bom. Poderia modernizar algumas coisas como o carpete do chão e poderia ter Luz presencial no corredores a noite é bem escuro tive que usar a lanterna do celular. O café da manhã poderia ter mais opções o pão não era fresco e poderia ter opção de ovos mexidos.
• Magdalena (4/5): Muy mala. Pague caro muy caro por lo que me dieron. Encima de todo el bidet no salía agua fría. - Buena. Te bañabas y se inundaba todo. Caro, muy caro relación precio calidad con la habitación que nos dieron.
• De Diego Valdes (7/5): - Desayuno muy bueno y contundente Piscina falta mantención, mi hijo no pudo ocupar la, porque había muchos insectos en ella, piezas sin climatización, wifi no llegaba a la habitación.
• Roly jhonny (5/5): Fue buena pero podría ser mejor ... - La atención del personal de 10 ! Todos amables ! Pero en la habitación no había frigobar ni aire acondicionado ! Ubicación bien Falta de frigobar y aire acondicionado, pileta climatizada
• andres (7/5): buena opcion familiar y ubicacion - usamos el quincho y piscina, muy agradecido atencion del personal dejo que desear; no habia nadie cuando llegamos, la chica del desayuno solo mirando el celular. EL desayuno se agradece pero algo pobre, no habian frutas, huevos. Cobren un fee por algo mejor!!!
• Brian (8/5): -
• carlos omar (5/5): comun - mas o menos el colchon
• María (8/5): -
• Marina (5/5): - La ubicación en cercanía del Lago y el centro Poco personal. Solo a la mañana una señora que es divina y muy diligente pero estaba sola para todo. Las habitaciones calurosas, sin aire acondicionado
• Cristian Federico (10/5): - Excelente las instalaciones,las camas super cómodas, buena ubicación.
• Torres (5/5): -
• Luís Gustavo (7/5): Médio - Qualidade dos quartos Bagunça de horário no chek in
• Guest (7/5): -
• Clau Rodri (10/5): -
• LANA MARUZIA (6/5): - Gostei da localização e tamanho do quarto. O hotel está SEM FUNCIONÁRIOS. Abandonado. Recebemos as chaves do quarto em outro endereço e ao chegarmos ao HOTEL, não tinha ninguém. Recepção sem ninguém. Nenhum funcionário na piscina , etc. Nos causo espanto. Todos oa quartos abertos e somente nós e outro casal de hóspedes . Única funcionária vista, foi no café da manhã no dia seguinte . Nunca vi hotel sem funcionários na vida. Isso não é hotel.
• Nahuel (9/5): -
• Gustavo (8/5): -
• Pedro (1/5): DECEPCION - NADA PESIMO SERVICIO, LLEGAMOS AL ALOJAMIENTO DE PARTIDA ESTAN SIN ENERGIA, RECEPCIONISTA ENTREGA LLAVES INTERCAMBIADAS (UNA ERA DE LA HABITACION Y LA OTRA SE SUPONE ERA DE LAS PUERTAS DE ACCESO PERO NO CORRESPONDIA AL QUERER SALIR QUEDAMOS ATRAPADOS DENTRO DE LAS INSTALACIONES, AL LLAMAR COSTO MUCHO LA COMUNICACION HASTA QUE LLEGUE OTRA PERSONA QUE ES DE OTRA HOTEL, HABITACION SIN TOALLAS, SIN INSUMOS COMO SHAMPOO, BALSAMO, JABON, PAPEL HIGIENICO ETC. DESPUES DE CIERTA HORA YA NO HAY RECEPCIONISTA LO QUE ES INCOMODO EN CASO DE UNA EMERGENCIA, AL DESAYUNO LAS MESAS OCUPADAS SIN LIMPIAR, TUVIMOS QUE DESOCUPAR Y LIMPIAR UNA MESA PARA PODER TOMAR DESAYUNO, HORRIBLE TODO. HE VIAJADO BASTANTE Y SEGUN MI EXPERIENCIA EN OTROS LUGARES ESTE ES LEJOS EL PEOR DE TODOS.
• Graciela (10/5): -
• Sofia (7/5): - La ubicacion y la amabilidad del personal. Las instalaciones necesitan una renovacion o un mantenimiento mas regular. No hubo calefaccion en nuestra habitacion (el calefactor perdia agua) y el agua caliente duro 5 minutos.
• Xavier (9/5): Très bon séjour - L’établissement était très propre, idéalement situé on ne peut pas mieux faire et chambre agréable on se sent bien. Le petit déjeuner était un peu léger en terme de choix mais cela fait tout de même l’affaire produit de qualité.
• Bruno (7/5): - Cama, espaço amplo Café da manhã fraco e internet com sinal ruim
• Joshua (10/5): -
• Lucas (10/5): Exceptional -
• Rodriguez (10/5): Exceptional -
• Peter (10/5): Exceptional -
• Inge (3/5): Pictures and reality had no resemblance, would not stay here again - The location is central Very different than the pictures. Room was dirty, especially the carpet and the bathroom looked like it wasn’t cleaned prior to our arrival. There were 3 private parking spots and it’s first come first serve, also different than the description on booking.com. Breakfast very average with stale pastries. Bathroomfloor soaking wet from a leak, room boiling hot.
• Martini (7/5): Good -
• Ana (4/5): Disappointing -
• Danuta (7/5): Did the job. - Good and quiet location. The hotel room was ok. There’s no sitting space, however. I don’t think they vacuum the carpets, but rather brush them. The common sitting room downstairs was fine, but the seating was uncomfortable. The breakfast was serviceable; we were there 4 nights and there was no variety in breakfast (not a boiled egg, or any form of fruit or vegetable was on offer). An espresso machine taunts the traveller - but it’s supposedly broken. The staff are friendly enough for someone who doesn’t speak Spanish.
• Alice (10/5): Great, good value and comfortable room :) - We were really happy with our stay, the bed was big and comfortable, good quiet location with on street parking and walkable distance into the main area of town. Staff were friendly and although we didn’t eat breakfast it looked good from afar. We also enjoyed the bath! It was all very good, and good value for money!
• Gregory (8/5): Very good -
• Charlotte (7/5): Monte Verde has seen better days. With a few upgrades, some upkeep and more staff they can improve ratings dramatically - The location of Monte Verde is good, within walking distance of downtown and many restaurants. Housekeeping doesn’t come daily so we ran out of toilet paper and towels. Dirty looking carpet on the floors. Breakfast consisted of mostly sweets. Maintenance and upkeep needed.
• Stuart (10/5): Highly recommended - Everything. Fabulous room. Comfortable bed. Amazing breakfast. Great location. Nothing
• Eva (8/5): Good location, shame about the pool! - Liked the location and the friendly receptionist. The garden area is pretty too. The pool was dirty with broken tiles so we didn't go in it. It was a shame as it was one of the main reasons we booked this hotel instead of cheaper options.
• Ryan (5/5): Hopefully they fix their water problem - The hosteria permitted me to keep bags with them when I arrived super early and was waiting for my room to be opened up. The breakfast was passable. First, the person working the front counter was literally *always* with a customer, which meant anytime I was trying to solve a problem (and there were several on this occasion), I was waiting. Since they were obviously quite busy, seems to me they could afford a second person to help out with customer service. Now, I was without power on several occasions. I assume this was due to rolling blackouts in the area and was of no fault of the hosteria. However, I was without water 100% of my stay with them. I had to shower using the public shower room that fortunately they had. (I was absolutely filthy from a long day of dirt biking.) Not to mention, you get 1-2 toilet flushes when you are without water, which becomes kind of disgusting after a while. Aside from the fact I no water (and most of the rooms, and I understood it did - was there really not a room they could have moved me into?), they charged me full price, even after I explained to them during checkout that I was totally without water during my stay, and was relying totally on the public facilities. I am giving them a 5 instead of a lower rating because I lacked the energy to complain in the moment, and thereby failed to express my dissatisfaction. But in my opinion, they should have comped the room, or at least marked it down significantly.
• Charles (5/5): Passable - Basic accommodation at affordable price Staff attitude was poor, not very friendly/helpful on check-in
• Vafa (7/5): Okay stay in the beautiful San Martin de Los Andes - It’s well located in the town and the surrounding area is quiet. The room was basic but had all the required/advertised amenities. The staff could use some work on their customer relations. The person who checked us in was very unfriendly and the rest (except one) were indifferent at best. Our beds were made after our first night stay but the bathroom was not cleaned. Also there was water outage in our room for a few hours but that was probably just an accident.
• Gonzalo (4/5): Once and no more! - Dirty rooms, very old and little disgusting towels.
• Ruth (10/5): I would stay there again. - Carla and Vanesa were both really great. They helped me arrange transportation and figure out a good hike to go on. The room safe was broken but that was not a problem. The staff was great.
• Michelle (9/5): Beautiful place next to the mountains - Very clean and confortable place! Rooms have a good space, it’s close to the center and there is free parking in front. The staff was also really helpful and nice during the stay.
• Sanchez (10/5): Exceptional -
• Oscar (10/5): Fantastic place! Fully recommend it, actually I cannot find a Nager dick opinion of this place - Allocation, quietness, so relaxing. More focused in rooms details
• Hiromi (7/5): Inn with friendly staff - Quiet room with windows you can open for fresh air Good shower with nice pressure Nice staff Glasses placed upside down directly on the bathroom counter top without coasters One bathroom trash container only. No other trash container in the room The hair dryer missing it's fine mesh caused some hairs gotten caught Bed was OK but very basic. Breakfast OK but room for improvement
• Boaster (9/5): Good breakfast, good level of cleanliness, had a sauna which I used which as great too - The room and bed where really comfortable and they let us book into the room early as I was not well and needed to go to bed. It was really warm in the room
• Family (8/5): Overall, the stay was fine. A clean and aesthetic hotel - The staff was indifferent. In the room, there was a connecting door to another room, which was unlocked. We asked to lock.
• Rebecca (8/5): Very good -
• Maritza (7/5): Good -
• Nicholas (6/5): Pleasant - Quiet location, off-street parking and in short walking distance from shops. Good breakfast buffet. There was an annoying background noise from the heating system. No in-room coffee/tea making facilities.
• Esteban (9/5): Superb -
• Oren (10/5): Exceptional -
• Lucas (10/5): Exceptional -
• Joseph (10/5): Worthy of staying again, so, I shall! - I look forward to staying there again. Wonderful I loved everything. There is nothing negative to say.
• Craig (4/5): Disappointing - great location, friendly staff, nice lobby Both of the rooms we reserved had a bad odor. WiFi didn’t work. The breakfast was overall fine. but the coffee was cold and selection pretty limited.
• Benbw (10/5): Lovely place to stay in San Martín - Quiet, peaceful, comfortable place. Good breakfast. Good facilities. Friendly staff. The small swimming pool could have been more inviting and cleaner.
• Laurence (9/5): Superb -
• Curtis (10/5): Exceptional - Very quiet, very clean
• Tal (9/5): very good value for money - very clean and comfortable, excellent breakfast, good value for money reception staff didn’t tell anything about the are
• Sanchez (10/5): Exceptional -
• Doris (10/5): Beautiful and cozy hotel - The room was big and very comfortable. Everything seemed new and clean. It was also very quiet. The bathroom was very good too. The bed was really big and comfortable. Breakfast was tasty and had a variety of cakes and sweets. The ad says it has parking. However, there is just one parking space. As it was taken, I had to park in the street, in front of the hotel. The place seemed safe, so I did not worry much about the car. But I guess this information should be clearer in the ad.
• Santiago (9/5): Superb -
• Basil (10/5): Exceptional -
• Daliah (9/5): Superb -
• Edyta (10/5): What a steal! - This was such a great deal! Probably best value in our 3 week trip in Argetina. Clean, close to the center, great shower, comfy bed, and awesome bfast.
• Caroline (9/5): Superb -
• Itai (9/5): Superb - 1. Great breakfast 2. Big and clean room 3. Parking with roof - saved us from the rain! 1. No option for early breakfast
• Gilat (10/5): Exceptional - very good hotel god rooms good breakfast and good hospitality
• Chabert (9/5): Superb -
• David (10/5): Exceptional -

Photos