El Rincon del Grillo

Location: Avenida Bonampak No. 113, Planta Alta, Supermanzana 3, Cancún, mx

Star Rating: 5 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Tour desk
• Private check-in/check-out
• Outdoor furniture
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Shopping on site
• Television in common areas
• Housekeeping on request

Rooms Available

• Double Room

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Mobile hotspot device
  • Single-room air conditioning for guest accommodation

• Standard Twin Room

  This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Mobile hotspot device
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Franks (5/5): Passable -
• Johan (5/5): Passable -
• Willem (1/5): Closed at arrivel - Actualy we havent stages at the place. So there is nothing to tell about what we liked The place was closed when we arrived from the airport. Even after communication that we would arrive later. And we got confirmation that that would not be a problem. The day after our booked room was not available Even though we booked for 2 nights. Could have been a good hostel. But we left because our room was no longer available. Hope we get our money back.
• Laxman (5/5): Passable - no staffs available through out in the premises. broken shower head. spring mattress is in bad condition and can feel the spring. no switch to turn off light.
• Ltorrespr (8/5): Very good - My flight was delay and I was able to check in late at night
• Favaro (10/5): Exceptional -
• Nina (1/5): BED BUGS! - the past review I left, I left positively. this one will be different. however, the staff who worked there, the ladies like Gaby, are amazing, so I will not change my opinion on that. - BED BUGS!!!! My first hotel of the holidays, so they definitely gave me bed bugs. I tried contacting them through booking.com, no response. I didn’t even get money back for my stay or having to wash all my clothes and switch hotels. Terrible terrible terrible. Don’t stay here, you don’t want to take bed bugs with you! - cold shower - uncomfortable bed
• Nina (8/5): It’s fine to stay at, not luxurious, but that’s not what you pay for anyways! - • The staff was amazing. Extremely kind. I was sick on arrival so I asked if I could check in earlier and they immediately started cleaning the room so I could get in (1.5 hours earlier!). My earring also fell out and the sweet ladies helped me put it back in. • The room was spacious. I was alone, but could easily fit two. • Honestly the bed wasn’t that comfortable. Since I was sick I spent the whole day in bed, so that wasn’t the best for me. • The shower was cold and didn’t have much water pressure (so did the toilet).
• Irina (1/5): Bad -
• Anonymous (1/5): unprofessional, unreliable and irresponsable - nothing I booked a reservation for this hotel few months back, 2 hours before my arrival I called to let them know I was coming, the owner answered and told me they didn’t have a room for me and blame it on Booking saying they cancelled my reservation. After calling bookings customer service, they told me that was a lie and the hotel actually didn’t manage their reservations properly, I was left without a room or where to sleep.
• Labanzat (8/5): GOOD PLACE TO STAY WELL LOCATED IN CANCÚN - Comfortable place, mattresses can get improve and maybe the toilet functionality, but overall everything so good 👍🏻 Toilet in Room #3 is a little defective.
• Jyrki (7/5): Good - Location pretty good. Good restaurant/cafe next door, the owner gave us really good tips for what to do in Cancun. First room had really bad mattress. When asked we got new room with a little better one, tough. A bit hard to find the place and get in when did not have a phone.

Photos