Citymax Hotel Al Barsha at the Mall
Location: Al Barsha, Dubai, ae
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover a vibrant retreat at Citymax Hotel Al Barsha At The Mall, perfectly situated across the street from the iconic Mall of Emirates.
Stylish Accommodation
Our modern rooms feature chic furnishings, contemporary décor, and 32" LCD TVs, ensuring a comfortable and aesthetically pleasing stay for all guests.
Diverse Dining Options
Indulge in a culinary journey at our Music Bar, Sports Bar, or savor the flavors at the Lavazza Coffee Shop and City Café, offering an all-day dining buffet for breakfast, lunch, and dinner.
Recreational Facilities
Unwind with a swim in the refreshing outdoor pool or maintain your fitness routine at our well-equipped fitness center – the perfect blend of relaxation and wellness awaits you.
Immerse yourself in comfort and convenience, and book your stay at Citymax Hotel Al Barsha At The Mall today!
Important Information
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in.
Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law.
Please note the Child breakfast rate is AED 20 per day, charges are additional to the room rate booked.
Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 1, 2026 until Sun, May 31, 2026
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Nightclub
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Designated smoking area
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Happy hour
- Fitness facilities
- Free airport transportation
- ATM/banking
- Television in common areas
- Nightclub
- Meeting rooms
- Parking (limited spaces)
- Free self parking
- Self parking (surcharge)
- Rooftop terrace
- Free airport transportation - drop-off
- Airport transportation - pickup (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Natural pool
- Garage
- Swimming nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Family Room with 20% off F&B
This family room has queen size bed, tile/marble floor, air conditioning and satellite TV. We provide a complimentary shuttle to the beach.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room with 20% off F&B
This air conditioned room offers either a Double bed or two twin beds. There is a work desk, a mini fridge and a satellite flat screen TV in the room. The bathroom offers a bath or shower and complimentary toiletries. A complimentary shuttle to the beach is provided.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room with 20% off F&B
This air conditioned room offers either a Double bed or two twin beds. There is a work desk, a mini fridge and a satellite flat screen TV in the room. The bathroom offers a bath or shower and complimentary toiletries. We provide a complimentary shuttle to the beach.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room With NYE Dinner
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- gichane (10/5): - Staff were very understanding , good customer care , Very clean room , The room , bed size , everything was best .
- Rahab (10/5): -
- Mary (8/5): -
- Ghanem (1/5): - Very nice staff Flooded sink in the bathroom, broken mini fridge and then they replaced it with another broken one, bugs in the bathroom, weird smell on the bed, weird smell in the entire hotel, really bad food from room service especially compared to how expensive it was
- Raphael (8/5): The staff were friendly and understanding 💯 - Neatness Nil
- Krzysztof (9/5): - The hotel is conveniently located near a shopping centre and the metro. There are plenty of places to eat and shops nearby, including a souvenir shop. The hotel staff was very polite, friendly, and helpful. The rooms were clean and pleasant. The hotel met my expectations, and I would definitely stay there again when visiting Dubai.
- Bibek (10/5): -
- sabid (10/5): - Friendly staff No washing machine
- Alwis (10/5): - Everything Nothing
- Kris (10/5): -
- Paul (10/5): -
- Paul (10/5): -
- Nenette (10/5): -
- Kumar (10/5): - It was a short stay for one night only but it exceeded my expectations especially the receptionist Jenny and Leonora are doing a great job well keep it up 💪 overall nice stay nice location next to mall 🙂
- Awais (10/5): -
- Naseer (10/5): -
- Sajith surendran (8/5): -
- kingsley (10/5): Haf an amazing stay execellent staff - Everything about the property is awesome
- Richard (9/5): - Accessibility
- Irene (10/5): - I like the room its perfect The volume of the tv i cant lower the volume but everything is perfectly fine
- Mariya (8/5): - Everything was good, Parking has been problem
- Mohamed (10/5): -
- Ephesians (9/5): It was good for the price - Metro access They don’t have a relaxation bar 🤦🏿♂️
- Mohamed (9/5): -
- Manjiri (10/5): -
- wonder (7/5): -
- Jennel (8/5): -
- Jennel (8/5): -
- Taberdo (10/5): - it's nice clean & very convenient, near all.
- Borongan (7/5): -
- Maharjan (8/5): -
- Mahmoud (8/5): -
- Kashinath Raut (5/5): -
- _Mr Sk (10/5): -
- Josephine (10/5): - Very affordable price , the reception and house keeping team very responsive. Room are wide and clean.
- Maharjan (9/5): - Instant service, cleanliness and the location There is nothing to dislike
- Nazariah (10/5): It was an excellent stay, everything went well! Probably will book again. - The availability of the smoking room plus the attitude of the staffs they were being friendly with the guests the accessibility of the area which was near to variety of restaurants and not to mention mall of emirates also!
- Irene (10/5): -
- Saifullah (9/5): -
- Seylhanow. (9/5): -
- Irish (10/5): The room was very good and clean the staff is good - The room was very good and clean the staff is good 👍 The room was very good and clean the staff is good
- Hillary (10/5): So Peaceful - Clean and safe
- Khan (10/5): - I like it room big clean I booked against
- Muhammad junaid (10/5): -
- Lule (8/5): -
- Muhammad junaid (10/5): -
- Knowledge (10/5): - The room was very clean smelling nice and bedsheets were very clean
- Kingori (10/5): -
- Bilal (1/5): -
- Muhammad junaid (10/5): -
- Mugi (10/5): -
- Alwis (10/5): -
- Mohd (10/5): -
- Bilal (1/5): - Recpiction staff was so bad his name jinnu she not refund my money
- Cornelius (7/5): Nice - Breakfast was very nice
- Canadalla (7/5): - Service is good Becuase the ac is not cooling so at 3 am in the morning need to call them to check the ac ,thats is okay becuase they fast come the fix
- Shadrack (10/5): Amazing💯❤️ - Receptionists,Cleanliness..Calm room and speed wifi
- Mohamed (10/5): -
- Islam (8/5): -
- Fallorin (7/5): -
- Andalan (8/5): -
- Khalil (8/5): -
- Bilal (10/5): - Recpition staff was very nice helpful
- Sreedhar (7/5): -
- Mostafa (10/5): -
- Pascal (10/5): My second time staying in Citymax Hotel - I like the location, the breakfast, the bed, the cleanliness, staff are friendly N/A
- Andalan (8/5): -
- Santosh (5/5): -
- Ajesh (9/5): -
- Hussien (5/5): -
- Zayed (8/5): -
- Bilal (10/5): - It’s room is so beautiful and Reciption staff very nice
- Mohammad Aldebbyat (9/5): -
- Lívia (8/5): - Acomodação simples mas limpa ! Localização boa, funcionários simpáticos ! Recepção com muito cheiro de cigarro forte
- Chuku (8/5): -
- TLeah76 (6/5): Good price but smelled really bad on 1st floor. - it was a good price. decent room. had a fridge and nice mugs for tea/coffee. the 1st floor smelled so bad. there was hair on my floor (not mine). would be nice to have a hand towel in addition to large bath towels.
- Andalan (9/5): -
- Abdul (10/5): -
- Ahmed (10/5): -
- Benjamin DG (7/5): mediocre, a place you just want to have a rest. - So clean. The area was a little noisy, and the room space was somewhat limited. It would also have been nice to have a few extra complimentary toiletries available during the stay.
- Hatem (1/5): - Nothing Everything
- Loresa (10/5): - I like the room and the reception how they are good on the the guest. 😊 Nothing. But wishing nextime the pool well be open. 😊😀
- Ahmed (6/5): -
- Alpha (6/5): -
- Widanage (10/5): -
- Gerlie (9/5): -
- Russian (10/5): - Always I visit there. Coz best hotel
- Francis. (8/5): -
- Naser (9/5): -
- khalid (8/5): -
- Ghaira (10/5): -
- Muaadh (3/5): -
- Cabatingan (10/5): - Room is clean.. N/A
- Acheampong (10/5): -
- Mendoza (8/5): -
- Cabatingan (10/5): - Place was awesome None
- Alshehhi (1/5): -
- Khaled (9/5): -
- saeed (9/5): اكرر - ممتاز لاشي
- Muhammd (4/5): - I just like the location . They gave me a handicapped room 🙄 and swimming pool was closed .
Photos
