Jewel Agouza Hotel

Location: Abdel Moneim Street, Agouza, Cairo, eg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Private check-in/check-out
• Kid meals
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Health or beauty spa nearby
• Vegetarian menu options available

Rooms Available

• Two-Bedroom Apartment (Egyptians Only)

  The unit offers 4 beds.

  Max Occupancy: 5 (4 Adults)

• Double Room

  The spacious double room provides air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Suite (Egyptians Only)

  The unit has 3 beds.

  Max Occupancy: 5 (4 Adults)

• Standard Double Room (Egyptians Only)

  The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

• Two-Bedroom Suite

  This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a seating area, a dining area as well as city views. The unit has 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• alaa (1/5): -
• Hanouf (5/5): هالمره ما عجبني انه بدلو غرفتي - السعر والامان وقريب من مل شي عند الوصول استبدلو الغرفه لان شخص ثاني تم اخذها ...وهذا علط .... اخر مره اسكن فيه ...
• HASSAN (1/5): -
• عبدالعزيز (1/5): فندق سيئ موظفين سيئين باختصار اقيمه اقل من نجمتين - ولا شي اعجبني الفندق يقول ان سعر حجز الفندق من بوكنج للمصريين وسعر الاجنبي غير والموظفين سيئين التعامل وغير متعاونين من أسوء الفنادق التي سكنتها في حياتي
• Retaj (10/5): - كل شي حلو الحمدلله الموقع والتعامل مو اول مره احجز معاهم التعامل مع مدام عبير ما كان افضل حاجه والباقي كلهم كويسين
• خالد (1/5): -
• جيهان (10/5): - فندق نظيف ومرتب واحب اسكن فيه دايما
• احمد (1/5): - لم اسكن في المكان بسبب بعد الحجز تم إبلاغي السعر للمصرييين فقط لم اسكن
• أحمد (5/5): - الموقع وتعامل الموظفين ارتفاع السعر وعدم توفر الماء والشاي والسكر بشكل كافي .
• abdulrhman (1/5): - لاشئ يستحق دفع اي مبلغ
• Mary (7/5): - Staff Vegetarian food
• خالد سائر (1/5): سيى جدا - سياسة الفندق انت مصري لك سعر انت اجنبي لك سعر اخر
• محمد (1/5): - لاشيء
• حياة (6/5): تجربة جيدة - الموقع ازعاج سخان الماء في الغرف المجاورة ورايحة الفراش مو مقبولة
• TurkI (5/5): -
• عايش (10/5): - إقامة كانت ممتعه وجميله.. وفخامة ونظافة المكان لا توصف 10/10..موقع مريح وقريب من جميع الخدمات... شكراً من القلب للطاقم الموجود في الفندق ع تعاملهم الراقي وحرصهم ع راحة النزلاء والتجاوب معهم وتوفير كل م يريدون... الف الف شكر لكم🌹
• Bader (10/5): كانت اقامة ممتازة اعجبني المكان وتعامل جميع الموظفين - مكان نظيف ومريح والموظفين كذلك تعامل واخلاق ووصلت قبل الحجز ودخلت واماان عالي وانصح فيه خصوصا العوائل
• Rafik (8/5): -
• Murtada (10/5): - قريب ونظيف السعر حيث اني حجزت يوم وصلت دفعة 30دولار زياده يقول لنا انت موه مصري
• Abdullah (10/5): اشكر العاملين في الفندق سواء في الاستقبال او أمن الفندق وغيرهم المهتمين بنظافة الغرف - تعامل الموظفين الممتاز …موقع الفندق … موعد الإفطار ليس مناسب متاخر جدا من الساعه التاسعه
• Yasser Abdelhamid (10/5): -
• خالد ناصر (1/5): - ماعطوني نفس الحجز الي بالموقع عطوني غرفه وحده وانا حاجز غرفتين (غش)
• Talat (1/5): - تم دفع قيمة الغرفة كامله اونلاين تقريبا 80 دولار من بطاقتي،، لكني تفاجأت عند الوصول برفض موظفة الاستقبال تسليمي الغرفة و أصرت على ان ادفع مبلغ 60 دولار بحجة ان الحجز كان من بوابة المصريين في بوكينج
• Ahmed (6/5): -
• Mohamed (8/5): -
• الواااثق (10/5): Very good and safety - Recitation friendly Nothing
• Balqis (8/5): الاقامة كانت رائعةوالعمال جداً كويسين الخدمات سريعةانبسطنا في الاقامة فندق جويل العجوزةودي مش اول مره ولا راح تكون آخرمر - الموقع قريب من كل حاجة الازعاج عشان اخذنا غرفه في الدور الاول وصوت السيارات مزعج جدا.
• Mohammed (9/5): - الإقامة كانت جيدة جدا القرب و النظافة و الإستاف ممتاز
• مهجري (10/5): فندق جويل العجوزة القاهرة - الفندق موقوع ممتاز من الخدمات والهدوء وشكرا من الاول موظف الامن الموظفين الربسبش هايلين في استقبال النزلاء شكرا الاستاذه . ايه وعبير الموظفين الهاوس هايلين في النظافه الغرفه وسرعه الاستجابه شكرا الاستاذه .رشا والعاملين معها لا يوجد الإقامة كانت مميزة
• mjiomn (5/5): - Good** Good**
• Babatunde (3/5): I cant imagine myself using the hotel ever again - I was allowed into the room as early as 4am on my day of arrival. That was a much appreciated gesture There was no breakfast provided, either complimentary or paid for. The hotel simply did not have a kitchen as I was informed by the front desk. Secondly, the bedsheets and duvet were NEVER replaced for the duration of the 8 nights I stayed there. That was just plain RIDICULOUS and dangerous. The extrapolation is that they probably used the same sheets the previous occupants used without laundering them. What a mess!
• Dawood (7/5): Good - Close to services Lots of noise, I also booked with breakfast but was surprised that the restaurant was under maintenance
• Yacine (5/5): Be careful - Good reception and smiling staff you can pay by card or cash Be carefull they can scam you as they did with me, after paying via booking they asked me to pay extra fees because i am not Egyptian as they said, i suggest you to call them before arriving to avoid any surprise
• Ahmed (10/5): Exceptional -
• Ohoud (6/5): Need improvement - Location, Breakfast, smoking smell everywhere
• Nadia (1/5): Very disappointing!! - Floor staff was great! Couldn't use the safe box, air conditioner in room was leaking water and hot water system worked when it wanted! Also, we paid for breakfast and were charged for certain things like milk!!
• Ebrahim (10/5): Great stay - All the staff are respectable and in a second they will They execute your renquests. Nothing
• Kha8468 (1/5): Bad -
• Hoda (5/5): Work on it - Location Needs to be more improved wifi always hv problem.
• Stefano (7/5): Very nice people, friendly, polite and always available for anything. Breakfast very good. Just an improvement, try to s - Suggested!!!
• Bader (6/5): It’s ok..; but not as we expected…!!! - Its location…! The greedy and annoying house keepers workers…!!!
• Henry (2/5): I will never do it again, location perfect but nothing else - the reception, the Stuff on the reception were really friendly and polite. the works in general very polite and friendly. location of the hotel is perfect. that's all however in the cafe/ restaurant very slow and not professional , still polite and friendly but they don't understand what's there job is all about. the hotel very expensive comparing with the service, yes we pay for the location but still , room very small and not clean enough, the bathroom is a joke. small , wet and not clean enough
• Ayman (8/5): Very good -
• Salah (9/5): Good value for money - Hotel in excellent location and close to market Lift was not working sometimes Wifi was very weak
• Soha (7/5): Good -
• D.metro (9/5): Superb -
• Shahid (10/5): We really enjoyed this place, rooms are spacious and clean - Receptionist are excellent especially Mr. Adil and another young girl working next day morning, always willing to help us even though we don’t know Arabic language but they help us to properly communicate with other people, venders, taxi drivers etc. Rooms are spacious, family hotel. Location is good. Breakfast need improvement, drinking water is not included with breakfast you have to buy it separately with extra money. Restaurant is not non smoking, so people freely smoking inside restaurant that is a problem for non smoking people. over staff but they are not using staff properly. There is no iron available in rooms, you have to pay for laundry to press your cloths
• Amr (10/5): Exceptional -
• Al-dujaili (10/5): Exceptional -
• Ahmed (6/5): Pleasant -
• Miriam (1/5): Not a 4 star hotel!!! - A couple of members of staff , specially an English speaking young boy were polite enough. Not value for money! - It started with a message from the property saying there was a problem with our credit card after it had already been paid for which added stress at the start of our holiday. It was their mistake and it had indeed been charged. - The hotel seem to be overstaffed with many members of staff sitting together having a chat or smoking together. However did not use the staff effectively to at least the bare minimums of cleaning our table when we sat for breakfast having to eat with food remains and ash from cigarettes spread all over the table or providing towels to our room after servicing it. - Breakfast needs serious improvement and unfortunately we had to delay our tour on the first day because we waited for a long time for our breakfast to be served. - Rooms are dirty with grime in the sink, dirty walls, poor maintenance on furniture and facilities. - Most members of staff are not prepared to deal with international tourists as they are not able to communicate in English to the bare minimums. ( Exception to this are a couple of young members of staff who were polite and made an effort to understand). - Some unacceptable unprofessionalism was shown when we had a member of staff knocking at our door past midnight while we were sleeping asking for money using gestures and would not be happy when sent away
• Hussein (4/5): Disappointing -
• Ahmed (10/5): Exceptional -
• Jack (7/5): Good value for money -
• Elsayed (9/5): Location is perfect and the staff is very good - Staff is really very supportive
• Ehab (7/5): Convenient - Reception officer was friendly and efficient and the room was pretty clean. Bed basis was dirty and need to be re-upholstered. toilet was broken and bathroom wall broken tiles need replacement not quick repair. sprayer disinfectant is must if you use sprayers.
• Iqbal (7/5): Friendly staff with considerable room for improvement in housekeeping. - The staff were very helpful and friendly. Many of the staff were not fluent in English. However, we were able to communicate using Google translation app.
• Salah (8/5): Nice and comfortable - Staff, room and breakfast
• مهند (10/5): Exceptional -

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