Paradise Home City Stars

Location: Masaken Al Mohandessin - Nasr Road next to City Stars Mall Masaken Al Mohandessin - Nasr Road next to City Stars, Cairo, eg

Star Rating: 7.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Ironing service
• Private check-in/check-out
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• King Suite with Pool View

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Special Offer - Standard Double Room - Egyptians and Local Residents Only

  This room rate is applicable for Egyptians and local residents only.

  Max Occupancy: 3 (2 Adults)

• Standard Double Room

  The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper

• Special Offer - Superior Double or Twin Room with Pool View - Egyptians and Local Residents Only

  Rooms are 30 square yards. This room rate is applicable for Egyptians and local residents only.

  Max Occupancy: 3 (2 Adults)

• Special Offer - Family Room with Bathroom - Egyptians and Local Residents Only

  This room rate is applicable for Egyptians and local residents only.

  Max Occupancy: 4 (4 Adults)

• Superior Double or Twin Room with Pool View

  The spacious twin/double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper

• Special Offer - Suite with City View - Egyptians and Local Residents Only

  This room rate is applicable for Egyptians and local residents only.

  Max Occupancy: 3 (2 Adults)

• Family Room with Bathroom

  The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

Guest Reviews

• seal (9/5): Very pleasant - Everything except for the same food for breakfast. They need to introduce variety including fruits Breakfast was not good due to lack of variety
• ANDREA (4/5): - la colazione era pessima colazione, stanza,
• Jean (7/5): Ok stay, as expected for price paid - Pool, room ac worked well Breakfast no fruits, very limited. Had to get room key re-initialized often
• Tamer (1/5): -
• Rami (7/5): - جيد
• Moya (9/5): -
• Hany (9/5): Everyone was nice, à la cart prices are good and better than others - Location is good. Convenient facility, good parking, 24/7 security Price was higher than what was agreed upon
• Badea (8/5): شكرا جزيلا - كل شي لا شي
• Mohammed Bashir (5/5): - Proximity to the city and the mosque I frowned at the order that guests can't receive visitors to their rooms.
• TANER (6/5): -
• Shabbir (6/5): -
• Hussam (7/5): -
• Marta (3/5): Buono solo per risparmiare. - Prezzo buono. Piscina carina. Bollitore in camera. Prodotti da bagno disponibili. Wifi stabile. Frigo piccolo ma funzionante. L'indirizzo indicato non corrisponde a nulla che un taxi o un Uber possano trovare. Cancellazione di una notte aggiuntiva senza avvertimento né spiegazione. Per fortuna viaggiavano in gruppo e ci siamo arrangiati. Pulizia della camera non viene fatta. Le lenzuola non vengono cambiate ma distese con le mani tra un ospite e il successivo. Colazione praticamente inesistente. Arredamento fatiscente. Moquette in terra non lavata, ma nemmeno spazzata né aspirata. Fazzoletti sotto il letto. Odore di sigaretta, di piedi o di cucina. Molto vicino a un Mall pieno di negozi. Le prese al muro o non funzionano o sono bruciate.
• Jing (1/5): It was awful. The receptionist was so rude. - Nothing Our stay at this hotel was an absolute nightmare. The facilities are old and run-down; the cabinet doors were broken, and the socket panels were damaged and even falling onto the floor. On top of that, the air conditioner in our room was incredibly loud—it sounded just like a tractor! To make matters worse, the front desk staff was extremely rude and unwelcoming to Chinese guests. They forced us to hand over our hair dryer as a condition for checking in and demanded that we open our suitcases right there in the lobby. When we questioned them, they claimed it was 'hotel policy' but couldn't produce any official documentation to back it up. The check-in process was unnecessarily complicated and tedious, involving filling out numerous forms, and the whole ordeal took over half an hour. Furthermore, after confiscating our hair dryer, they didn't provide any receipt. It wasn't until we repeatedly insisted that they finally gave us a luggage claim tag. The breakfast was also terrible—even the eggs weren't fresh.
• Nour (2/5): Nope aldrig mer - Vissa personal var väldigt trevliga och hjälpsamma till exempel de som jobbade i köket och restaurangen. Många personal var otrevliga särskilt hon i baren, ingen bra bemötande. Man behövde be om hjälp flera gånger innan man fick det. Till exempel kylskåpet funkade ej i rummet när vi checkade in. Det tog två dagar innan vi fick ett nytt kylskåp, samma sak med tandborstar och tandkräm. Samma frukost varje idag, ingen variation alls. Aldrig mer att vi bor där.
• saleh (8/5): - الموقع ممتاز قريب جدا جدا من مول سيتي ستار
• Christine (10/5): We had 7 amazing days & nights - We honestly loved this hotel staff were really amazing food & rooms just perfectly our room had a balcony overlooking the pool also Internet was spot on thanks everyone at paradigm home city stars We liked everything
• jamila (4/5): -
• abdelrahman (10/5): -
• عبدالعظيم الهادي احمد (6/5): -
• saleh (8/5): الاقامه كانت مريحه وعمليه - الفندق نظيف وموقعه ممتاز وقريب من كل شي ويبعد شارع واحد فقط عن مول ستي ستار والغرفة مساحتها ممتازه النت ضعيف جدا لايوجد مكوي للملابس بالغرفه
• Dianne (9/5): It’s ok. - Close to the airport. Malls nearby. Easy to pin in Uber. Breakfast was ok. Minimal drink options in the breakfast buffet. Coffee available was the Nescafé stick for black coffee. Pool opens at 10am, would be better if earlier around 6,7 or 8 am.
• khodr25 (7/5): -
• احمد محمد سعد (5/5): -
• alaa (10/5): كانت اقامه رائعه وغرفه نظيفه - it’s great hotel
• eswedi (6/5): -
• Moya (9/5): -
• Lyubovl (10/5): Рекомендую - Отель находится в шаговой доступности от мола, отель хороший, чисто в номере, правда немного уставшая мебель, но всё чисто и комфортно, персонал улыбается и всегда помогают))) при отеле есть ресторан работает долго, цены невысокие, вечером ужинали вдвоём с ребёнком, получилось на 600 фунтов, это очень немного для целого ужина, особенно после Шарма))) Правда очень долго заселяли, не могли найти бронь с букинга, но всё получилось))) Расположение, персонал
• Sophie (4/5): - L'emplacement est correcte L'état de la chambre est médiocre. Des trous dans la moquette et dans les murs. Des taches sur la moquette. Des fils électriques apparent ce qui est dangereux. De plus sur votre site c'est est écrit que le séjour pour l'enfant est gratuit dans l'établissement. Or, ce n'est pas le cas, ils m'ont fait payer un supplément. Nous avons attendu jusqu'à onze heures du soir pour avoir le lit et ils ne nous ont jamais donné de couverture pour l'enfant.
• Ahmed Fouad (1/5): Very Bad hotel, I don’t recommend any one to stay there - Not responsible manager No respect to guests The water is cut off in a critical time in the day The card key of the room need to be recharged every single time you go outside the hotel
• WADEE (5/5): -
• Hashem (7/5): مريحه ولكن بخدمه سيئه - المكان موقعه والغرف جميله الخدمه سيئين الروم سيرفس جدا سيئين والافطار مو قد كذا
• ibonne (9/5): -
• Abdullah (7/5): -
• ابوفراس (9/5): الفندق مميز في موقعه وطاقم العمل المتعاون - سرعة الإنجاز في إجراءات الدخول الإفطار كانت أصناف محدوده والشاي خارج البوفيه
• Zenah (7/5): احلا مكان وروقان - حلو المكان وقريب من المول وكل الخدمات والموظفين محترمين
• Selin (10/5): -
• Abo Samra (9/5): -
• Oceanias (9/5): - Vicinity to mall and heliopolis Breakfast not too good very basic
• Noha (4/5): -
• hegazy (10/5): -
• MARCO (6/5): Buono come qualità/prezzo - Ottima posizione Reception lenta e problemi con l chiave tutte le sere
• Nebil (8/5): -
• Sharaf (8/5): -
• Mohammed (1/5): - المعامله سيئه وتاخير التسكين وعدم مرور خدمه الغرف للتنظيف
• mariam (6/5): Normal for short stay - The property is big, room is big and clean. The guy whi meets guests at night is very impolite. The rest of the stuff are good. My room was on the first floor and whole day the music from the pool was so loud, that you had big discomfort. The breakfast is normal, but could be better.
• محمد علي (10/5): -
• Ahmed (10/5): - Nice place and close to everything Nothing
• Hildebrandt (4/5): Great location, shame the facilities weren’t a bit better. - The pool and location were excellent. Poorly maintained, antique administrative system and inefficient staff.
• د.وسام (10/5): - الاقامه والهدوء والمعاملة كلها فوق الممتاز كل شيء جميل ونظيف ومريح
• Hajara (4/5): - The environment and the atmosphere were awesome The requests I sent to the facility before I arrived were not granted, hence I was left stranded at the reception for several hours. This was what dulled my whole.
• CLAUDIO (10/5): - Instalaciones limpias y espaciosas, piscina, restaurante con buenos platos. Check in un poco lento.
• Saed (6/5): -
• Constantin (2/5): -
• Saed (6/5): -
• Saed (6/5): -
• Viktoriia (9/5): -
• Dina (8/5): - The room, the breakfast and the swimming pool were very good
• صالح (6/5): - الحمام لم يكن في المستوى المطلوب
• ابوسعود (8/5): -
• khodr25 (8/5): - Location is amazing , close to airport and many mall in the area Time waiting at reception , restrictions about room visits .
• Tg Nor Aishah (9/5): - Should changes for the breakfast every day. Who stay in the hotel not only from Egypt but all Country .thank you.my suggestions
• Aliyu Ahmed (6/5): - The staff weren’t properly trained. They are not customer centric especially a man at the reception
• Asmaa (9/5): -
• alyhussein (10/5): -
• Hj Matali (8/5): -
• Moad (6/5): -
• Hassan (8/5): - Swimming pool Break fast
• Iyad Zatari (7/5): -
• Ahmed (7/5): -
• Arwa (10/5): Great stay with excellent service, friendly staff, and a convenient location. - The hotel is beautiful, especially its location near Stars City Mall, the airport, and most markets. The staff are friendly and professional, especially Adham, who is polite, highly professional, and dedicated to his work, along with Abdulrahman who is kind and polite at reception. Ammar, the messenger, is polite and helpful, and Lamia, who cleans the rooms, is kind and respectful. The buffet is great, with fresh and delicious food. The only downside is that the carpets are a bit outdated and could be renewed to give the hotel a more luxurious feel.
• Hisham (7/5): -
• Mohamed (10/5): -
• Ahmed (7/5): -
• Sanaa (8/5): -
• LEI (1/5): - 前台简直是糟糕透顶
• Moka (1/5): I had a very disappointing experience during my 4 days stay at this hotel. From the moment I arrived, I was left waitin -
• Arwa (10/5): -
• Barzan (1/5): -
• Moka (1/5): -
• Nehad Nashwan (7/5): -
• saqqr (10/5): -
• Nehad Nashwan (7/5): -
• saqqr (10/5): -
• Hounadi (9/5): -
• Maria De La Soledad (10/5): Felicidad, tranquilidad, confianza - Me encantó la Atencion del personal de la recepción. Realmente los felicito, principalmente al joven ABDULLAH En general, todos me trataron muy bien Todo me gustó
• Mohamed (10/5): -
• Mohamed (8/5): -
• Ahmed (10/5): -
• Waseem (10/5): -
• Margarita (10/5): It’s was the best place I stayed so far and I will make it my place to stay as much as possible . - Service and friendly staff No answer
• Nur (7/5): Full of staisfaction - Every ghing The elevator is kind of slow
• البلوي (10/5): -
• Saaltamimih90 (7/5): - يتميز موقع الفندق بجاذبيته وقربه الاستراتيجي من سيتي ستارز مول. مساحة الغرفة. القيمة مقابل السعر مقارنة بالخيارات المماثلة. نود أن نعرب عن استيائنا الشديد إزاء جودة خدمة الغرف، ونظافة الممرات، ونظام مفاتيح الغرف، بالإضافة إلى بطء خدمة الإنترنت. كما نرى أن سرعة الاستجابة تتطلب تحسينًا ملحوظًا، وأن بوفيه الإفطار متواضع ويحتاج إلى تطوير شامل.
• Zenah (6/5): -
• HASSAN (5/5): 5ايام - تاخير في لاستقبال لازم اقل شي 40 دقيقه وفي التشيك اوت بدري طلعوني 12الظهر في رمضان وكان رحلتي اساعه 7 ليل مفروض اساعه 2 خروج كنت طالب اكل كلمت ارسبشن يطلع لي فوق رفض يقول ممنوع
• Mahmoud (9/5): -
• Alena (10/5): -
• Yasser (8/5): I like it and I will go back one day - Nice a clean. Also the location is really good The heat at the room wasn’t working but it was only one night I’m staying so I just covered up with there nice heavy blanket and I was okay
• Ezziddin (7/5): -

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