Aloha Hotel
Location: 28/74 Xuan La, Tay Ho Dist, Hanoi, vn
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location in Hanoi
Located just 3.8 km from the Vietnam Museum of Ethnology, Aloha Hotel offers a comfortable stay with free WiFi and parking. Explore nearby attractions easily!
Modern Amenities and Comfort
Experience a cozy stay in our air-conditioned rooms with flat-screen TVs, free toiletries, and city views. Our 24-hour front desk and luggage storage ensure a hassle-free stay.
Scenic Views and Relaxing Environment
Enjoy garden views and cityscapes from our rooms, providing a peaceful retreat after a day of sightseeing. Book your stay at Aloha Hotel for a memorable experience in Hanoi.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Bicycle-friendly property
Rooms Available
-
Suite
The fireplace is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Shower chair
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Deluxe Double Room
This double room provides a fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Shower chair
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Double Room
The fireplace is a top feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Shower chair
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Triple Room
The fireplace is the standout feature of this triple room. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Shower chair
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Rico (10/5): - very good
- Nikolay (10/5): -
- Thị Trà Mi (10/5): - Phòng ok, thoáng
- Quyên (10/5): -
- Phong (10/5): - Rộng, view đẹp
- Huy (8/5): -
- Dan (5/5): BS rating. I paid 325K VND. At 250K it might be 6.5. The owner is letting the place deteriorate!!! - Not much really. The front desk were amiable. Tired, unmaintained rooms and furniture. Stains on everything, broken furniture, uncomfortable old spring coiled mattress, lot's of dirt and dust in the corners and crevices. Flies and ants.
- Chiêu (7/5): - Tạm ổn
- Hy (10/5): - Phòng đẹp nhân viên dễ thương vị trí thuận lợi
- Ngân (10/5): - Phòng ốc sạch sẽ,nhân viên nhiệt tình,vtri thuận tiện đi lại
- Dương (10/5): -
- Linh (10/5): - Lưu trú ở đây 2 lần, lần nào cũng hài lòng về cả chất lượng và dịch vụ
- Quang (10/5): Có cơ hội sẽ quay lại - Phòng sạch, giá tốt, nhân viên nhiệt tình
- pham (10/5): Tuyệt vời - Nhân viên nhiệt tình Không có
- Tuan Anh (5/5): -
- Andy J (8/5): - The rooms are a bit old now, but the staff are very nice, there's safe motorcycle parking. A good place to stay if you're not interested in being near the tourist area. Nothing to dislike.It's a good value place for Ha Noi.
- Sơn (8/5): -
- Trung (10/5): -
- Lê (7/5): - Hợp lý với tầm giá
- アン (10/5): - スタッフは親切で熱心で、部屋は広々として美しく、立地もロッターから約1km、西湖から約300mと便利でした。次回も必ずここに泊まりたいと思います。
- Anh (10/5): Tuyệt - Tất cả mọi thứ
- Hùng (10/5): - Phòng gọn gàng, sạch sẽ, ở thoải mái. Nhân viên ổn
- Trung (10/5): - Chi phí hợp lý
- Kiên (10/5): - Khách sạn sạch sẽ nhân viên nhiệt tình
- Kiên (10/5): -
- Phạm quang (10/5): -
- Quentin (3/5): Pas content - La climatisation dans la chambre de mes parents ne fonctionnait pas, chambres pas très propre, l’ascenseur pour ce rendre au rez de chaussée ne fonctionnait pas personne pour vous aider avec les bagages
- Pham (10/5): - Khách sạn đẹp, sạch sẽ, nhân viên thân thiện
- Lu xiangxin (10/5): - Khách sạn tốt , tiện nghi đầy đủ , thích hợp công tác , có xuất hoá đơn và dấu đi đường công tác đầy đủ , thấy Pccc an ninh tốt vì thấy dạy nhân viên các Pccc , an ninh đảm bảo thấy có bác bảo vệ nhiệt tình .
- Lượng (10/5): Tuyệt vời - Phòng sạch sẽ , giá cả hợp lý , nhân viên thân thiện , nhiệt tình . 10 điểm Không
- NGOC (8/5): great location, close to all amenities, walk to west lake, spacious room, nice staff, cleaning could have been better - great location, close to all amenities, walk to west lake, spacious room, nice staff cleanliness should be better
- Thái (10/5): -
- Nguyễn (10/5): - Phòng đẹp sạch sẽ
- Mỹ (10/5): - Phòng rộng thoáng, nhân viên hỗ trợ nhiệt tình.
- quang (10/5): - Nhân viên rất tuyệt vời. Hỗ trợ nhiệt tình
- Valeriia (8/5): -
- Connor (4/5): - Stayed here 5 nights. The amount of bugs in my room was insane. I could deal with the hairs, dust and dirt on the floor and stains on the bed, but oh man the bugs… Ants or termites crawling all over the headboard, a whole assortment of bugs coming from the bed frame that the thought of sleeping actually becomes impossible. Every morning I had to kill a couple of mosquitoes and spiders that showed up. Checked out early because there’s no way I was staying here longer.
- Phạm (10/5): Hài lòng - Gần các khu vực tiện nghi, ngõ to có chỗ đỗ xe, nv hỗ trợ nhiệt tình
- Tuan Duy (10/5): - Chỗ nghĩ thoải mái , sạch sẽ , nhân viên nhiệt tình, có chỗ đậu ô tô
- Công Thành (10/5): -
- Huyền (9/5): Tuyệt vời - Không gian thoáng rộng, phòng có cửa sổ to. Nhân viên hỗ trợ nhiệt tình.
- Paul J, Victoria BC (8/5): - Close to lake, stores, street food etc
- AN CU (7/5): - Phòng rộng rãi, đầy đủ tiện ích.
- Dominika (5/5): - Blisko targi owocowo warzywne, można zjeść dania lokalne, sklepy spożywcze. Na 2 noce może być Niestety nie było czysto, Hotel był chyba bardzo dawno temu sprzątany. Jest kilka pokoi odnowionych ale korytarze, klatki schodowe i lobby były brudne. W pokoju pościel wilgotna, może przez wilgotność powietrza ale w innym hotelu w tym miejscu tak nie było.
- Puleng (9/5): Lovely stay if you want to be away from the city center - The room was spacious and lovely. I enjoyed my stay there
- Zin Htet (4/5): -
- Hạ (10/5): - Tôi nhận phòng lúc 2h sáng nhưng vẫn của nhân viên lễ tân trực và giúp đỡ check in, lên phòng thì phòng sạch sẽ và thơm
- Hoàng (10/5): - quá tuyệt vời luôn, nhân viên rất đáng yêu check in cười tươi như rằm tháng 5, phòng xịn view đỉnh hết nước chấm
- Trung (8/5): -
- tin (10/5): - Phòng rộng sạch
- Arthur (7/5): -
- Stan (5/5): Passable, but be cautious, read this. - Located near market and Western lake, good view to drink coffee. Comfortable large bed, free water,good AC. I arrived at 2 a.m. and it was very quick check in. They gave me very dirty and destroyed room, there also was no hot water, shower is broken. There was no cleaning for 3 days i stayed there. It seems that most part of positive reviews are not from foreigners and probably fake.
- THÔNG (8/5): -
- QuýAnh (10/5): Rất tuyệt - Vị trí gần trung tâm, buổi sáng gần ks nhiều đồ ăn sáng
- kaoutar (1/5): I would not recommend , if you want to enjoy ur sleep and have ur preferred temperature at the room , this is not the pl - Nothing Soo dirty , the bathroom is disgusting and shower didn’t work properly . The towel are worn out . They checked some people in at 3am in the room right next to me . They were loud they had a baby crying and an adult screaming at a lad . I kept trying to go back to sleep but they wake me up every 30 min slamming the door shut. I texted the property and they only got back to me 9+hours after I checked out and apologized instead of dealing with it on time which would allow me to have some sleep . There were bugs in the room and couldn’t control the AC the room was freezing .
- Duong (6/5): -
- Minh (8/5): -
- Trần (8/5): - Giá hợp lý Phòng chưa được chỉnh chu
- Hậu (7/5): - Phòng rộng thoải mái
- Nguyễn (7/5): vội vàng vì mưa nhưng trải nghiệm tốt -
- Giao (10/5): -
- Thái (10/5): Jestem bardzo zadowolony z obsługi w tym hotelu. Pokoje są piękne, a personel pełen entuzjazmu. Wróc - Jestem bardzo zadowolony z obsługi w tym hotelu. Pokoje są piękne, a personel pełen entuzja zmu. Wrócę tu wkrótce.
- Trần (10/5): -
- Sergio (1/5): Bad - Nada I've been traveling around Vietnam for 20 days, staying in all kinds of hotels, and this was by far the worst. We booked it because we were arriving in the middle of the night, but the room was very dirty — the sheets had hair and stains, just like the curtains. The worst part was that when we woke up, there was no running water — no shower, nothing. They kept saying it would be fixed in 1 minute, then 15 minutes, but it was never resolved. We had to leave and go to another hotel, paying for an early check-in.
- Jackson (8/5): Very good -
- Paul (10/5): Exceptional - Super comfortable
- Andy (9/5): Superb -
- Andy (9/5): Superb -
- Panha (1/5): Bad -
- Simor (10/5): Perfect - The room is fully equipped, the staff welcomes us. On a cold, rainy day in Hanoi, it was wonderful when a heater and hot water were prepared in the room. an experience worth the money
- Muhammad (1/5): Bad - The charges was 37 USD, They get 50 USD. And didn't give back the remaining even in DONG. They said stay here until tomorrow get the change.
- Edelyn (7/5): Mediocre - The room is proper. Nothing special. It’s far from the tourists spots and roads going in the hotel is so steep and tiny. Customer service is not responsive and unable to speak english so it’s really hard to communicate with her. We even ask a day before if they accept card payments but unfortunately there’s no response so we ended up withdrawing cash in the middle of the night and was almost late for our flight because of poor customer service.
- Jason (9/5): Superb -
- Walkerukr (7/5): Good - Room is quite spacoius, matrases are quite comfortable to sleep. it was tea, coffee and water free of charge in the room refiled on daily base Staff is not speaking English and even with Google translation to Vietnamese could not clearly give helpful answers. We lived on the last highest floor without elevator , that delivers only to the previous floor and having knee issue it was always difficult to go up or down one floor.
- David (10/5): Exceptional - Very friendly staff and quiet location
- Flavia (8/5): Very good -
- Peter (9/5): Enjoyed our stay - Clean, comfortable room and friendly staff
- Lowry (3/5): Poor - It was very dirty & the room had lots of mosquitos.
- Trúc (10/5): Exceptional -
- Anthony (6/5): Pleasant -
- Peter (8/5): The accomodation was adaquate but not exceptional. - The room was spacious and the bathroom was big. It was clean. The bathroom exhaust fan didn't work, they checked it when informed and said a technician would repair it, it wasn't done while we were there.
- Kylie (8/5): Very good -
- Phu (8/5): Very good -
- Phu (8/5): Very good -
- Ashley (8/5): Very good - Easy check in process, lovely bedrooms as per photos, had space for bike parking with security guard for extra reassurance will be back! Wet shower and both room makes a big mess when wanting to shower
- Tran (8/5): Very good -
- Thảo (10/5): Exceptional -
- Craig (5/5): Passable - Location was good for me
- Adeleke (7/5): Good -
- Mrunmayee (10/5): Exceptional -
- Nolan (2/5): Very poor -
- Kapil (7/5): Value for money stay if you dont want to stay in city center - Value for Money Staff was very co operative Heater in the room Daily room cleaning Location, far from city center
- Jonathan (10/5): Exceptional -
- Nghia (4/5): Disappointing -
- Grace (9/5): Superb - The location is easy to find and entering the hotel from a night out is also very convenient. You can get the comfort your money is worth.
- Shakugan (10/5): Exceptional -
- Phuong (9/5): Superb -
- Shakugan (10/5): Exceptional -
- Sebastian (1/5): This is the worst experience I had in my life - Nothing I didn’t like anything of this hotel it’s so dirty, the fourth day i saw cockroaches is running in my room. The woman as receptionist tried to scam me making me pay an invented extra fee. She’s very disrespectful and when your talk her she doesn’t look at your face along the chat. No one at the reception is speaking English, very bad experiences. And 5 days without cleaning my room, no water exchange when I asked them they said I have to tell them, they’re not gonna do it. It’s just ridiculous even when I called them and hang the cleaning signs outside but nothing changed. I have to go to convenient store to buy water when i paid 20$ per night. And the wifi is even worse!
- Maria (3/5): Not like in the pictures - Staff was polite. Bed was comfy. Hotel room was not at all like in the pictures: it was badly furnished, the walls were dirty, it smelled of cigarette and there were holes in the ceiling in the bathroom. The elevator was also really dirty.
Photos
