Phoenix Plaza Hotel Apartments
Location: Old Airport Road, Near Al Wahda Mall, Abu Dhabi, 126503, Abu Dhabi, AE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in soothing massages at our full-service spa for the ultimate relaxation during your stay.
Convenient Amenities
Enjoy complimentary Wi-Fi, concierge assistance, and easy access to nearby attractions with our area shuttle service.
Delicious Dining Options
Savor meals at the on-site restaurant, or grab a quick bite at the cafe with 24-hour room service available for your convenience.
Immerse yourself in comfort at Phoenix Plaza Hotel Apartments, steps away from Al Wahda Mall. Book now for a centrally located oasis in Abu Dhabi!
Important Information
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Free airport transportation
- Gift shops or newsstand
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Tours/ticket assistance
- Assistive listening devices available
- Area shuttle (surcharge)
- 24-hour business center
- Shopping center shuttle (surcharge)
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Rooms Available
-
Executive Suite with King Bed
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, free local calls, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Stovetop
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Free tea bags/instant coffee
- Bed sheets not available
-
Classic Studio
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, free local calls, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Stovetop
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Free tea bags/instant coffee
- Bed sheets not available
Guest Reviews
- 894hossamh (10/5): A place of quiet. - Enjoy me a lot inside a place and there is complete comfort and very clean rooms food level beautiful level you have beautiful face work personnel very professional......... I hope to come back again because I have a beautiful memory in this beautiful place.
- Vacation25618202755 (10/5): Excellent 👍 - Excellent Hotel. Very neat and clean spacious room. Very polite and helpful staff, especially the staff attending the reception. Easy access to Abu Dhabi Central bus station ( Just 5 mts walk )and some other attractions like Al Wahda Mall etc. are very nearby.
- 380durem (4/5): Rude lady on the phone - We have booked one of their room for our upcoming trip, we then called them to ask for two separate beds. The lady on the phone was extremely rude as if we are asking for a free room. I am already dreading the stay. Is it your policy to respond to your guests’ requests with hostility?
- Roam66645363049 (10/5): Spacious room to stay - The room is spacious and huge. Kitchen things are provided. The amenities and furniture are awesome. It has a good city view. Very accessible to everything. Had a huge bed. A good value for money. Good place to stay with family and friends. Satisfied with our stay.
- Q5043MBchristinam (10/5): This is a kind of hotel that makes you feel home. - The place feels home, I really love the way room arrange. Cozy everything you need is in the room kitchen tools and cattlerys are complete. I always choose this hotel apartment whenever I need to go abudhabi it's a must and near to the mall bus station. Everything is convient. Staffs are friendly and specially Ms. Ada calling after we check in if we are good of we need anything that is absolutely amazing.
- David (10/5): - Excellent all around
- jmgdmr (10/5): I recommend! - It's a good hotel. I have been there two times and the staffs always friendly and helpful. The hotel is localized in a central area where is possible you do everything walking. There is a bus stop in front of the hotel as well.
- 210jejes (10/5): overnight - Salute to all the staffs! they are all very nice and will help you with your needs! Will visit again this apartment soon! all you need is already there inside the studio. Thank you so much and pls keep up the good work!
- Verified traveler (10/5): - Amazing. Feels like home away from home
- Richard_Smith567 (2/5): Waiting for refund since November ! - I was in Abu Dhabi for a few days and booked this hotel through hotels.com. I arrived at the hotel and attempted to check in. The front desk representative said he did not have a reservation for me. I then showed him a copy of the reservation on my phone. He then looked at it and realised something was amiss. Just then, the manager on duty came by. The manager then looked at my reservation and the computer and then gave instructions to the front desk rep in Hindi, and then walked away. The rep told me what the hotel was fully booked, and they could not accommodate me. Also I should have received correspondence from the 3rd party booking agent that they have cancelled the booking. I find it unprofessional that the manager walked away and left the representative to deal with the situation. I had no choice to find another hotel. The part that has angered me the most is that hotels.com have contacted the hotel several times to confirm that I have never checked in (so that they can refund me) and they have yet to be able to connect with the correct person. Please do not stay here.
- omarimthiaz (4/5): Not bad, Bell Boy Mr. Ekanayake was amazing - Provides okay kinda service, Only Mr. Ekanayake's service was outstanding. Complementary water only during check in (U get it once only if u ask the second day the Filipina Staff Ada or something will say NO ) Al Wahda mall and the bus station is nearby.
- uncle_albert5 (8/5): Great location and amenities - Relocated to Abu Dhabi for work. Company recommended Phoenix Plaza until I could find a permanent apartment. Great central location in city with easy access to transportation, shopping, and food. Also, small kitchen and washing machine makes it easier to save money.
- dutchtraveller492 (10/5): Very Good Value for Money - Stayed in various hotel apartments during my stay in Abu Dhabi and Phoenix Plaza has to be one of the best. Very customer friendly, excellent house keeping and overall very good value for money. Studio has all the facilities that are required incl washing machine, microwave. Location is very central being approx. 5 min walk from Al Wahda Mall. Bus and taxi stop right in front of the hotel. Definitely worth coming back.
- legsylex (8/5): Good - Stayed in the studio room. This is an apartment but the room is much more of the hotel. The room is very spacious and has everything you need. I was amazed that even the toiletries are complete. It is better than the other 5 star hotels that amenities are not even complete. The only issue we had is the room service breakfast which is not good. We ordered american breakfast and the bread and pastries are hard and dry and tasted like from a week before. Note that it is better to book online rather than directly through them as their rates are higher.
- r_hames56 (8/5): Great value business hotel - Great value and superb location, short work from a large mall with many shops and restaurants. This easy un-fussy hotel supplies a basic but perfectly adequate breakfast, large well equipped rooms and friendly staff.
- 298ashisht (8/5): Awesome hotel with cost benefits - I have been staying here for around 2 months and it's good hotel, room is big and inside room itself have kitchen facility to cook as well .Breakfast complimentary in room or hotel restaurant .Also the breakfast options are with different variety and freshly served. The staff in the reception, housekeeping and restaurant management is good and co-operative.
- pranit2016 (10/5): Excellent Hotel and Staff - Nice place to stay...good locality....central place in Abu Dhabi Most importantly staff is very nice, interactive and helpful.... complimentary breakfast is served which has very good quality, staff will prepare food items on customer demand as well. Food quality is very well maintained and they are happy to serve new varieties of dishes everyday. Its nice place to stay in Abu dhabi... :)
- jayc293 (10/5): My besty birthday - I am totally satisfied with this place. Well worth every penny. Cost effective, great way to see Dubai, enjoy the City and still be on budget. I would definitely recommend to anyone interested in Visiting Dubai.
- GlobetrotterMaya (8/5): Looks can be deceiving! Great value for money - Stayed here for 6 nights in March with my partner and overall, it was a very pleasant stay with great service from all of the staff. This is a simple hotel with a small lobby and the facilities are basic. However, the rooms are very nicely designed, generously sized and for the price we paid, unbelievably good value! The small studio kitchen is well equipped with all the amenities you need for a short stay, including washing machine and a huge fridge, which is lockable. Standout features are the speed of the internet, fastest I've seen in any hotel in the UAE, in fact, we had the router in our room! Also the housekeeping staff are excellent, a team of 3 would spotlessly clean the room everyday, including changing the bed sheets regularly. They generally don't seem to stock you up with enough towels and toiletries for 2 people, but if you ask them for things, they bring it to you very quickly, All in all, a fantastic place to stay if you're on a budget, plus the location is very central, with Al Wahda Mall only a 5 minute walk away. I would recommend to stay here, but only if you get a good deal. As another reviewer mentioned, the rates vary wildly depending on the time of year etc. I recommend to check rates on booking.com.
- Omar (6/5): valet parking sucks - valet parking sucks
- oveiss (8/5): Good place to stay and cost benefit. - The staff and reception were very friendly. Management was good and everything in place. Not a very big hotel but comfortable and very worthful in compare with the money u spend. They dont charge u for any picky reason. And they respect you. The room was fine and clean. Internet was fine.
- Easymozo (8/5): Spacious rooms - You can always enjoy the spacious rooms with all the appliances that you need. Service is good and they are friendly. I would recommend people to go there, but make sure to call earlier and try to get a good deal, as in seasons it becomes really expensive. Price range per room per day differs depending on season from 240 AED up to 500 AED
- mohamed744 (10/5): nice - I like it so much, it is very clean , studio is wide , the receptionists are very polit co-operative and always smily and helpful. There is small gym inside. It is quite . And in the middle of abu dhabi city near AlWehda mall. so you can do a good shopping there..
- Verified traveler (8/5): Good hotel for a good price - Fast Internet in a good hotel that is close to most places.
- Sarah (10/5): Great hotel, great location - I have no complaints about this hotel, it exceeded my expectations. Friendly, helpful staff, clean spacious rooms, appliances all worked, modern and new kitchen and washing machine, convenient location and well priced. I would definitely go back to stay at this hotel again.
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