Lausos Palace Hotel Şişli

Location: 19 Mayıs Caddesi 59-71, Istanbul, tr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Currency exchange
• Hammam
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Double Room

  This room features a mini-bar and a flat-screen TV with satellite and cable channels.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Triple Room

  This room features a mini-bar and a flat-screen TV with satellite and cable channels.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Family Room (3 Adults + 1 Child)

  This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Family Room (4 Adults)

  The spacious family room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Junior Suite

  Decorated with Ottoman style furniture, Junior Suite has a double bed and a single bed. It features a mini-bar, and a flat-screen TV with satellite and cable channels. The bathroom comes with a spa bath.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• NAIM (1/5): A Journey Ruined by Deception - Nothing The hotel has 5 stars displayed on the façade, but it is not even worthy of 2 stars. The staff were rude and not helpful at all. We even had to carry our own suitcases ourselves. The overweight man who seemed polite by finding us a taxi ended up stealing our money. I asked to speak with the manager and the director, but I was never able to speak with either of them. I was even told that the owner has all the employees relatives, so it was useless to complain. I do not recommend this hotel at all. Cheaters, liars, rude people, and as happens in many cases in Turkey, they were thieves.
• metin (10/5): - Grande chambre, vraiment bien situé. Petit déjeuné parfait. Encore merci
• Kamil (10/5): - Chambre, petit déjeuner
• Mohammad (10/5): - Good location
• Ornela (1/5): The worst experience and biggest scamming i ever had! This should be 2 star hotel not 5. Such a scam so disappointed - The worst experience i ever had to live with in my life. This should be a 2 star hotel not 5 star Was so noisy inside, the air conditioning was so loud, the fridge was loud, the mattress was so uncomfortable i couldn’t sleep. You could hear other people talking and flashing toilets from next room. The food in the morning they only had 1 kind of ham and 3-4 pieces of another one ham. Not a lot of healthy staff no juices
• נסראללה (1/5): -
• Jasim (4/5): الفندق قديم يحتاج الي تجديد كذالك التكيف والمدفأة في اتمنى لو كان مركزي - الموظفين استثائيون وطيبون ومتعاونون ومحمد رئيس الموظفين طيب ومتساعد جداً الحاكوزي في الغرفه
• Abdulrahman (1/5): امل تجديد الغرف والاثاث - الاثاث سيء النظافه وايضاً الغرف غير جيده لا يستحق 5 نجوم
• Ghaleb (5/5): -
• Joao (6/5): The breakfast was very good 👌🏿👌🏿 - The property is very clean and the staff members are very friendly God bless Ali, Murat, Cihan and Kerim.
• Kadija (7/5): -
• Bayaoui (1/5): - Cet hôtel ne mérite même pas deux étoiles, j’étais obligé de le quitter pour prendre un autre hôtel. Je donne une note de 0/10
• MOHAMMED (2/5): المكان سيئ لا يتطابق مع الصور في النظافة - المساج فقط الإفطار مقبول يحتاج صيانه قديم وبعيد المواصلات
• Farrukh (9/5): - I was really happy we booked for 8 nights but for some reason we stayed 4 nights and they are happy to adjuat us again for remaining 5 days until it was non refundable.
• Shakir (9/5): -
• Afag (10/5): -
• Muhammet (8/5): - Freundliche Personal sehr sauber gerne wider
• Shujaat (8/5): Prettige verblijf - Meest thuis gevoel door vriendelijke personeel Ontbijt was veel traditioneel en we hadden wat westerse gerechten gemist
• Sevda (9/5): Otel temiz personeli cok yardim severdi Cihan a Murat bey e Ali ye cok tesekkurler -
• tanya (6/5): -
• Nesha (7/5): - Konum,personel Kahvalti
• Nino (10/5): -
• youness (1/5): - Scamer
• Abdulaziz (7/5): -
• Lalla Mariem (10/5): -
• Mariq (9/5): -
• Shuhrat (10/5): Very pleased with everything. - Staffs were wonderful! Nothing everything went well.
• Hasan (10/5): Exceptional - Amazing customer service! The staff was incredibly helpful and kind. I can’t thank Kerim Bars, the receptionist, and the gentleman working in the breakfast area enough. They were all so friendly and did their best to make you feel at home.
• Hamid (6/5): Pleasant -
• Hassan (9/5): Superb - The staff were extremely helpful nothing was too much specially cihan and Kerim , very convenient location to get around
• Azeakh (10/5): Exceptional - The staff is very friendly, specifically Ali and Murad, and Ali at reception. These guys are awesome, made me feel very welcome, and assisted me with everything. The hotel is very neat and clean. Breakfast has various options and is tastefully arranged. The location is not very, very good but still ok and in a very calm area. There are no issues at all, but sometimes, It was tight to find a taxi, but still, I didn't wait for more than 15 minutes.
• Ghasemi (7/5): Good - The staff were kind and helpful. I really appreciate Asal, Krim Bey, Cihan, and Ali for their assistance. Breakfast
• Siamak (10/5): Exceptional - The staff were very kind and hardworking, it was a great hotel.
• Mr (10/5): Nice hotel - Very helpful staff, special thanks to Mr. Cihan , Mr Kareem and Ms. Asel.
• Mohamed (2/5): the worst stay ever in istanbul - staff are very kind and friendly Not a 5 star hotel i can give him 2 or maximum 3 star hotel not like what i saw in internet lack of facilities
• Hamza (5/5): Passable -
• Abdolali (4/5): Disappointing -
• Abozar (1/5): Bad - very very bad
• Mohammadsakil (10/5): Exceptional -
• Marita (8/5): Very good -
• Hasi̇m (10/5): Everything is excellent. - Breakfast is excellent.Location is excellent. Everything is OK.
• Sean (8/5): Very good -
• Vasif (10/5): Exceptional -
• Hassan (6/5): Pleasant - There is no water drainage in the bathrooms
• Hisham (5/5): Almost empty hotel, not so good location ( hills hard to walk around) over priced for Turkey over rated should be 3 star - Helpful staff Over rated
• Παπαελευθερίου (5/5): Passable -
• Ahmed (1/5): Never believe the picture of this Hotel - Nothing It’s on the hell and it wasn’t 5 Star.
• Khalil (8/5): Very good -
• Anonymous (10/5): The place was cozy and clean, Spa was great - Excellent reception and room service, very friendly staff.
• Abdulmunam (1/5): Bad -
• Jahanbozorgi (3/5): Poor - The room was clean and quiet, the access was good, and the reception staff were excellent and friendly The breakfast was good and the staff are excellent. In my opinion, the only good point of the hotel was the kind staff there There was no glass, no tea, no Nescafé in the room. We had taken a family room, there was an extra bed inside the bathroom, there was a bathtub, but the bathroom floor had no water outlet and it was dirty everywhere. It was not 5 stars at all.
• Narender (2/5): Property is nice but requires maintenance and great emphasis on service. - Staff tried to be helpful but language was an issue. Basic facilities were missing e.g. tea coffee facility. Lights were not working in one of our room and was not fixed for 4 days. Worn out towels. Spa staff were smoking by the swimming pool. Pool was not clean and had green algae at the bottom.
• Yasser (2/5): Not up to standard and no way close to even 3 stars - Nothing Standard of service and poor quality is staff
• Nasa (3/5): Poor -
• Vardanyan (10/5): Exceptional -
• Rustam (10/5): Exceptional -
• Numaya (6/5): I would consider this hotel as an average. - Location is good for people who like to sleep sound. It is a very quite location. Staff is defiantly good and welcoming. Transportation is not accessible easily. Uber is the best option. However,the Hotel provides free drop to a near by mall.
• Kourosh (10/5): All the staff were super friendly. Specially Mohmet and the owner. Thanks to all. - Turkish breakfast is the best. So many choices we had from. Several kind of cheese, eggs, cooked carrots and eggplants, soup ,geat lentil soup, several types of olives, fruits and so much more. We Loved our breakfast! No comments.
• Jamila (1/5): Bad -
• Lomana (8/5): Very good -
• Ilko (5/5): Fair - Small rooms , bad neighborhood Lou’s a/c Small rooms, broken staff shower didn work we have to change the room
• Salem (4/5): Disappointing -
• Sandesh (5/5): breakfast - breakfast option for vegeterian is limited breakfast
• Sayyaf (4/5): Disappointing - Expensive hotel but quality very bad
• Hany (7/5): Good - Value against service Nobody speaks english
• Shafan (1/5): It’s a two star hotel -
• Ruslan (5/5): fair - overall, value was fair and in line with comfort, place etc. the most i liked was hotel staff friendliness, especially Kaan, Irfan under Mehmet leadership.
• Evgeny (10/5): Exceptional - pretty good hotel, at the location close to the subway/tram station. Can easily get to the historical place. Staff was nice and kind. Administrator spoke Russian, gave lots of advises regarding getting to the places and places you must visit n/a
• Cavit (8/5): Very good -
• Farzad (1/5): No dinner our lunch service breakfast was so simple and I have to pay for fries eggs - Very poor Almost everything was bad
• Amira (6/5): Pleasant - i liked the staff mostly, they are very kind & keen to help at anytime & also i liked how clean it was the breakfast menu never changes, the location is a pit far from the public transport
• Bobi (2/5): Very poor -
• Миссис (6/5): Staff are very helpful, a lot of caffe next to hotel, nice bathroom, clean, not too bad at all - This is not bad hotel, breakfast let’s it down, but room, building are very nice, and area is nice too Breakfast can be much better
• Ashwani (8/5): Very good -
• Abualsaud (10/5): This hotel is for family and hospitality - The management of the hotel are very helpful and cooperative and they have a human sense ,especially Mr Mohamat, Ms mehtab and all team at the reception miss mana , Mr Mustafa and others I don't know their names , when we arrived they upgraded our room, second we decided to check out 5 days earlier than our booking because you had planned to travel to Trabzon ,thanks to them, they agreed to refund my money even my reservation was un refundable. Third I had faced a problem with the taxi driver one night to the hotel , he wanted to charge me 300 Turkish lira, they helped me and settled the problem to pay 150 Turkish lira. Fourth the room is clean and good cooling and good location about 15 minutes walk to Cevahir mall and Metro , near to restaurants , groceries, laundry , money changes and taxis, all the housekeeping and room services and coffee shop showing good hospitality. I really recommend this hotel. No thing .
• Paulo (10/5): Excelente - I like all
• Christophe (10/5): Very good - Very nice hotel and very friendly staff totally recommended
• Tarek (3/5): Poor - Can't belive this is 5 stars
• Abdulwahab (2/5): Very poor - Nothing. We were misinformed about the classification of the hotel. It is not a five star at all. We regret our stay there. In fact, it's no more than two star hotel.
• Shakirov (1/5): Bad -
• Manije (7/5): Nice cozy not recommended for honeymoon and picky customers - The staff The breakfast and the facilities. It was not a five star hotel
• Alexander (2/5): Very poor - I do not understand how anyone could rate this hotel 5 star. It would just about pass as a 2 star. sold as a 5 star, but its actually a 2 star
• Manije (7/5): Peaceful and relaxing with friendly staff. Definitely not 5 star hotel - The breakfast did not meet a hotel quality. It was too basic. We had to buy fried eggs. The boiled ones had traces of dirt like unwashedly boiled. There was no good. Just simple ingredients. The breakfast could be served fresh in more variety.
• Genci (6/5): good option if you are on a budget! - staff was responsive, friendly, attentive and helpful! they assisted with airport transfer and other demands! this is not a 5 star hotel, at best it can claim 4 stars! furniture is old! breakfast was rather shortcoming, with the exception of the fruit selection! location is overall good but there is a lot of noise as there are roads on all sides of the hotel!
• Prashant (8/5): Very good -
• Ahmed (1/5): very noisy hotel - location Although the hotel has a great location and is very clean, our experience was ruined by the excessive noise from both the street and the hotel itself. The noise persisted until around 4 o'clock in the morning, with particularly loud shouting and talking around 3:30 am. When I contacted the front desk, they did not take any action to address the issue. Additionally, one of the hotel employees repeatedly slammed a door loudly and forcefully around 4:15 am, causing further disturbance to our sleep. As a result, our day was negatively affected by the lack of rest, and we ultimately decided to switch to a different hotel where we could sleep better.
• Josephine (10/5): It was absolutely amazing - The staff were amazing. They were extremely helpful with everything and kind. The rooms were clean. i highly recommend and will be staying in the hotel everytime I visit Istanbul.
• Saif (5/5): Passable -
• Richard (10/5): Good Hotel in Istanbul city center - very comfortable. good location. very nice and polite receptionist
• Nuray (10/5): Great hotel with great hospitality. - Great central location in the city. The staff was very friendly and they helped me instantly with each request. I loved the spaciousness of my room. My next stay in istanbul will be Lausos Palace. Everything was perfect, flawless.
• Kadir (10/5): Was great hotel - Breakfast was great. Staff was so helpfull
• Mohammed (10/5): Exceptional - The food is top Every thing was excellent The Receptionist Ella Jean She was great at her job
• Susan (10/5): Good choice in Istanbul. - Next time i will choose again this place for my staying
• Mohammed (10/5): Exceptional -
• Lucille (10/5): Exceptionnel - Very well situated near Nisantasi, Cevahir, rooms very comfortable and clean, very good Staff

Photos