Hotel Copacabana
Location: Carrer de la Solana, 18, Andorra la Vella, ad
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to Hotel Copacabana, your cozy retreat in Pas de la Casa
Convenience at Your Fingertips
Enjoy the comfort of rooms equipped with a flat-screen TV, free WiFi, and essential amenities. The simple décor and practical features like a wardrobe and desk ensure a hassle-free stay.
Prime Location for Adventure
Located just steps away from TSD4 Pas De La Casa, TSF4 Solana, and TSF2 Coll Blanc, our hotel is the perfect base for your mountain adventures. Explore the slopes by day and unwind in comfort by night.
Explore Andorra with Ease
With Andorra la Vella a short distance away, take advantage of our convenient location to discover the beauty and charm of the surrounding area.
Book your stay at Hotel Copacabana now and experience a seamless blend of comfort and convenience during your Pas de la Casa getaway.
Important Information
Please note that the deposit must be paid in cash on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 05:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Ironing service
- Massage services
- Darts
- Non-smoking throughout
- Shuttle service (additional charge)
- Allergy-free room
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Thermometers for guests provided by property
- Supervised childcare/activities
- Television in common areas
- Billiards or pool table
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Triple Room
This triple room features a wardrobe and a desk.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Superior Family Room
This family room offers views. It includes heating and a seating area.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Superior Family Room
Set on the 4th floor, this room comes with a double bed and a mezzanine with 2 single beds. The private bathroom comes with shower, and bed linen and towels are provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Superior Triple Room
Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Standard Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
-
Superior Family Room
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
-
Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
-
Standard Family Room
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Key access
Guest Reviews
- Fabiana (10/5): - Comodidad Precio
- Carlos (7/5): -
- Nat dauset (5/5): - Rien Chambre très petite avec une douche étroite, petit déjeuner moyen
- Laura (10/5): -
- rachël (8/5): -
- Caroline (8/5): -
- Cadaval (9/5): -
- Pepa & Alex (9/5): -
- dekel (10/5): -
- Cendrós (8/5): - El desayuno para mi perfecto Había algunas cosas algo sucias en la habitación como los interruptores que tenían el borde lleno de polvo.
- Jaun (8/5): -
- miguel (8/5): - Personnel agréable, propreté hôtel bien situé près des pistes et commerces La salle de bain trop petite et vieillissante
- Lydia (7/5): -
- Eki (10/5): -
- Geoffrey (10/5): Value for money close to the slopes - Very friendly helpful staff, nice front bar and restaurant.
Very good breakfast 👌 No parking, but I knew that before I booked. Budget €25/day for the multi-storey carpark, which is a 5 min walk.
Dated decor may bother some, but the place was very clean and tidy.
- M. Dolores (9/5): Agradable - El desayuno espectacular y la atención de todo el personal muy servicial. Que el wifi no llegaba a las habitaciones donde estábamos pero hoy había un técnico mejorando la cobertura
- Andres (10/5): Vaciones en familia espectaculares a 5 minutos de las pistas - Todo muy muy limpio para familias estupendo No tengo ninguna pega
- PAULA (9/5): -
- CARO GARCÍA (9/5): -
- Irene (9/5): Recomendado!! - El servicio supee amable!! Disponible! Habitacion espaciosa y camas muy comodas Las paredes son muy finas y se escucha todo alrededor!! Cada persona que cierra o abre su puerta
- Laurent (8/5): -
- Mark (4/5): Disappointing - Close to skiing Old fashioned, no atmosphere, noisey
- Anthony (9/5): Excellent location and amazing staff. - Excellent location and the staff were really helpful. Including when I needed to find a laptop charger adapter for my frozen laptop which was them going above and beyond. Breakfast was great in the morning too which meant you could have a great fill up before skiing.
- Michelle (4/5): - While the location was perfect for our stay, there were several hotel policies and practices that significantly affected our stay. Unfortunately, we were surprised by some of the rules in place at this hotel. We were charged €20 per towel for even a small amount of makeup on one — a policy we’ve never encountered at other hotels and felt disproportionate given normal use and professional laundry practices. In addition, we found a note on our bed saying the room would not be cleaned if there were items on the floor or bed. This meant our room was left untouched. We also noticed a security guard walking the corridors listening at doors, which felt unusual and made us uncomfortable.
We understand every hotel has its own guidelines, but these particular policies and their enforcement were not explained clearly at check-in and detracted from our overall experience. Due to these issues, we would not choose to stay here again.
We hope this feedback helps future guests and encourages the hotel to review and clarify their policies.
- Bacciochi (7/5): Enjoyable and would probably stay again - Location was very good for access to the lifts, bars etc. Room met expectations and everything felt clean and tidy. The resturant downstairs is very nice and would recommend eating there. Staff all very friendly and has a nice atmosphere to the hotel and restaurant. I would say it is good value for the money we paid to stay there during a peak time. The heat in the room was actually unbearable, we had to open a window to be able to sleep which then made the room too cold. This sounds picky but honestly please turn down the heating in the rooms it’s far too hot to sleep. The shower also needs to be looked at as the shower stand falls down, shower only has a spray option and water leaks out of the shower head over the top of the shower room. The breakfast was very very basic and feel this could definitely be improved without affecting the price of the hotel
- Pierre (4/5): Établissement moyen - Le petit déjeuner, le lit confortable, seulement un matin il n’a pas été fait alors que rien n’empêchait de le faire
- corinne (8/5): Très bien reçu - L emplacement, l accueil et le personnel Le bruit de la rue
- Arnaud (7/5): - L' emplacement la gentillesse du personnel le petit déjeuner C'est vieux, je pense qu'il est temps de faire de la rénovation
- Joan-Antoni (10/5): -
- Damien (9/5): -
- George (9/5): We’d come and stay again - Great location, nice and helpful staff
- Mendez (10/5): Me ah encantaría volver - Las vistas eran hermosas La cama n me gustó
- Florentina (7/5): -
- Sophian (8/5): -
- Lisandro (6/5): -
- Laurie (9/5): -
- Sylvie (8/5): Séjour agréable - Petit déjeuner copieux Ras
- Ba (10/5): - Un très bon accueil, un bon emplacement, un joli hotel
- Sylvie (8/5): Agréable séjour - Petit déjeuner copieux Ras
- Julien (9/5): Un accueil chaleureux pour un week end parfait dans cet établissement. -
- Corinne (9/5): Bien situé près des pistes - La gentillesse et disponibilité des patrons Matelas dure
- Manuel (10/5): -
- Jose Antonio (7/5): -
- fabienne (8/5): Très bien -
- Florence (9/5): - Emplacement idéal,personnel très sympathique, literie confortable
- Alejandro (8/5): Calidad precio excelente - La ubicación y la tranquilidad
- Francisco (10/5): - El trato del personal del hotel un 10, muy amables y encantadores, te ayudan en todo, sin duda volveremos.
- Antonio (7/5): -
- carlos (8/5): Algo antiguo, pero bien ubicación y con buen personal - El trato del personal fue excepcional super dispuestos y atentos, con muchos detalles como la invitación a una botella de cava y ayudando a mejorar nuestra estancia, y la ubicación del hotel muy buena, a menos de 2 minutos de la estación de esquí y de zona comercial. Las paredes son muy finas y se escucha toser a los vecinos, Instalaciones algo antiguas, el baño de la habitación necesitaría una actualización. El precio nos pareció muy alto para un hotel de 2 estrellas, pero también es cierto que era lo más barato que encontramos por la zona.
- fraile (9/5): - El desayuno estaba muy bien, tenia un poco de todo, la habitacion tenia un tamaño bueno. y estaba limpio. un poco mejorable los grifos de la ducha, no era monomando y costaba encontrar el punto del agua.
- Vesta (9/5): The hotel was really good and close to the slopes. It was a bit too hot, but great overall. - A great variety of breakfast. Had lots to choose from for loads of different people. Vegans may struggle a bit, but you can ask if they can provide some plant based milks as they had a couple of oat based mussli options. They also had fruit. Nothing to complain about - It was great.
- Chris (8/5): - Close to the skilift and restaurants.
Good breakfast buffet Parking your car for multiple days is a big hassle in Pas de la Casa…It would be great if the hotel offered some sort of parking option (in the big indoor car park for example)
- Pierre (10/5): Super - Humain confortable bien situé et personnel sympathique
- Antony (7/5): - Proche des pistes bars et restaurants Isolation vraiment trop faible
- Chloé (8/5): -
- Ricardo (8/5): -
- Ekrem (10/5): Great breakfast, kind staff, great location. - Location, staff, breakfast, cleanliness, price. Nothing
- Andrés (9/5): Muy contento - El hotel esta en un sitio perfecto para esquiar, el personal muy atento, maravillosos, el desayuno delicioso y completo, sin ruidos. La instalación es antigua, el baño debería ser actualizado. Falta un parking para los clientes.
- Pascale (10/5): régalade ! - le déjeuner, la chambre, le local à ski (avec les chaussures au chaud et donc bien sèches le matin) et naturellement l'accueil de l'hôtel ! les anglais de la chambre d'à côté.... très très bruyants....
- Jerome (7/5): Agréable - Propre et correct pour le prix L’insonorisation , difficile de dormir , on entend le bruit dans le couloir et les voix dans les chambres voisines
- Marta (9/5): Buena calidad precio - Buena ubicación, limpio y cómodo Un poco de ruido en los pasillos todos los dias
- Josep Maria (7/5): -
- Aurora (10/5): - Desayuno muy completo y variado. Lo mejor es la ubicación, cerca de todo y sin demasiada cuesta. Las paredes son de papel. Oyes todo lo que pasa en la habitación contígua.
- Amy (8/5): Large and warm room, great location - The room was very large and warm and the staff were lovely. The location was perfect, right next to the slopes, and we had all the amenities that we needed. We also enjoyed breakfast with a great selection of eggs, yoghurt, nuts, seeds etc! The walls are paper thin so you need to bring earl plugs. Also I think that it could do with a lick of paint to freshen it up. Other than that, everything was perfect for our stay.
- Christophe (6/5): -
- Yoni (8/5): -
- susana (10/5): Súper a gusto, muy cerca de pistas y trato familiar - Si, estaba todo muy limpio. Desayuno variado y detallitos a la llegada qué te da una sensación de estancia familiar y de qué sus clientes importan ❤️ Para ser un 2 estrellas, estaba genial, quizá alguna renovación en los lavabos.
- Luisa (10/5): -
- esther (8/5): Atención al cliente excepcional - Relación calidad precio es correcto.Camas cómodas.Personal atento.2m andando a las pistas .Todo facilidades Hay camino de mejora pero entonces no seria a este precio.Por lo que todo correcto
- ALAIN (8/5): -
- Andrii (7/5): -
- PoP (9/5): - El personal muy predispuesto a hacer las cosas fáciles, la cama muy cómoda, la habitación limpia y aseada, muy cercano a las pistas. Tuvieron detalle de bienvenida. Eché de menos una consigna donde poder dejar el equipaje hasta el final de la jornada de esquí.
- Pierre (8/5): - Les gérants sont adorables, à l’écoute et vraiment au service de leurs clients
- Ana Msria Guinea (7/5): -
- Marc (8/5): -
- Leonor (10/5): - El hotel no solo está genial ubicado, si no que el personal del hotel era muy agradable. Siempre nos respetaron y estuvieron a nuestro servicio por cualquier cosa que necesitábamos. 10/10
- Arthur (7/5): -
- calainbp (8/5): Très bon rapport qualité/prix pour Andorre - Très bon emplacement et accueil sympathique Douche XXS!
- Antonia (10/5): Hotel acogedor - Estaba bastante limpio y se estaba calentito. El personal muy amable. Cogimos el desayuno y era bastante variado y estaba todo muy rico.
- Ricard (9/5): BASTANTE ACEPTABLE - LA UBICACION LA DUCHA DE LA HABITACION, MUY PEQUEÑA Y CON UN TECHO INCLINADO QUE TE HACIA ESTAR INCOMODO
- PEDRO (9/5): - Hotel limpio , el personal estupendo , la ubicación para esquiar genial , está al lado de remonte pas de la casa !!
Recomendaría el hotel sin duda
- Stéphane Pujol (7/5): Hotel bon rapport qualité prix, sans prétention, pas glamour du tout. - personnel agréable.
hotel bien placé, propre
petit déjeuner bien problème majeur d'insonorisation avec le couloir et également entre chambres
- Juan Ramon (8/5): - Ubicacon y camas Ducha incomoda pequeña
- Amoga11 (9/5): - El buffet del desayuno! Nada
- Lola (10/5): -
- Javier (9/5): -
- Jorge (10/5): -
- Susan (9/5): - Check in was very straight forward - very friendly girl on the desk; owners Lucia and Rohan were super helpful and accommodating; room very clean, lots of hot water, coffee machine - loved the mezzanine level, bed super comfy mattress; excellent breakfast and ski locker room. Couldn't fault it in any way. And thanks so much for the welcome bottle of fizz. Dinner in the restaurant was soooo yummy too.
- Patricia (9/5): Buenas vacaciones en familia - Personal muy atento, nos ofrecio muy buenas recomendaciones segun nuestras necesidades. Hotel pequeño y antiguo pero muy limpio, colchones muy comodos, almohadas de diferentes alturas y firmezas, ubicacion ideal para acceder a pistas, a zonas de restauracion, compras y ocio. Agua caliente al instante y mucha calefaccion que permite que se te seque bien la ropa. Jarra hervidora en la propia habitacion. Buffet completo y abundante con amplio horario, en la planta baja conecta con un restaurante rodizio de carnes a la brasa, buenos cocteles y billar. Destacar que nos permitieron alargar la estancia sin limite el dia de salida puesto que mi hijo pequeño no pudo esquiar y se quedo todo el rato en la habitacion con mi marido. Recepcion 24h y personal de noche que vela por el silencio y descanso de los huespedes. Zona reservada para descagar equipaje. Comedor en segunda planta y guardaesquis en primera planta. Recomendable para estancias en familia y con amigos. Que a pesar de haber avisado, en el desayuno, solo habia opcion de galletas sin gluten para mi hija celiaca. Pondria mas perchas, estanterias en la habitacion.
- Lucile (8/5): Bon séjour, bel accueil - Personnel très sympathique
Chambre bien chauffée
Casier à ski chauffé, cool d’avoir des chaussures sèches le matin ! Manque de mobilier pour poser effets ou vêtements
- HERVE (8/5): -
- Pablo (4/5): Decepcionante - La ubicación La cama era super incomoda y blanda, nos resultó casi imposible poder dormir. La comida estaba pasada de fecha.
- Auré (7/5): - L'hôtel et le personnel Pas de place de parking.
- nassim (8/5): -
- Luksa (8/5): - Although the hotel was almost full, the staff made effort to switch us to the room that is peaceful. Excellent staff. I had to push for it, none the less. Room 312 is very noisy and the walls and floor vibrate during the night,so the bed vibrates as well. :). This is probbably from the professional refrigerator in the kitchen, one floor below. My children could not sleep.
- Hugo (9/5): -
- Andreas (2/5): -
- MARC (10/5): -
- LEIRE (7/5): - Cercanía a las pistas.
- Robert (9/5): Great 5 day stay location and staff perfect, would stay again without hesitation - Lovely staff couldn’t do enough for us. It was really hot in the room
Photos