Centara Grand Hotel Osaka

Location: 2 11 50 Nambanaka Naniwa Ku, Osaka, jp

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Massage services
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Health or beauty spa nearby
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Room - Club Floor

  Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Suite - Club Floor

  Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Club Suite (Miyabi Club Floor)

  1 King Bed

  603-sq-foot room with city views

  
  

  Club/Executive Level - Club Lounge access and 1 hour of meeting room use (subject to availability)

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 55-inch Smart TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Smooth flooring in room

  Eco-friendly - Energy-saving switches

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Soap
  • Electrical adapters/chargers
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Meal delivery service available
  • Energy-saving switches
  • Smooth flooring in room

• Deluxe King Room - Standard Floor

  This Double room has a bathrobe, mini-bar and seating area.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room - Standard Floor

  Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. This twin room features air conditioning, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Corner King Room - Standard Floor

  Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room - Standard Floor

  Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. This quadruple room has air conditioning, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room - Premium Floor

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned quadruple room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room - Premium Floor

  Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Corner King Room - Premium Floor

  Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room - Premium Floor

  Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room - Club Floor

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned quadruple room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room - Club Floor

  Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Corner King Room - Club Floor

  Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• George (9/5): - Hotel buffe breakfast was good, great variety of asian and western choices. Toilet in our room was in small room, cannot shut the door while sitting down. Line for breakfast can be long at busy times (9am).
• lior (10/5): - המיקום הנוף ארוחת בוקר,אדיבות הצוות,מלון מוש... מיטות נפרדות,
• Charles Olivier (9/5): -
• Jose (10/5): - Todo Los restó un poco caros, pero acorde a la categoría del hotel
• SEDA (9/5): -
• Ulrike (10/5): -
• Nina (10/5): -
• Andrea (7/5): -
• Neil (10/5): Staff 👍 New and Clean 👍 - Staff 👍 New and Clean 👍 Noise from trains outside 😟
• Rufus (9/5): V good - Very well priced; beautiful views from the upper floors; room was spacious and clean. Beds were uncomfortable. They said they’d put our twin beds together to make a king but didn’t.
• Rakesh Kumar (9/5): -
• Angela (9/5): -
• sasson (9/5): - המיקום מעולה, ארוחת הבוקר מדהימה, מבחר ממש ענק. יש בקומה מתקן מים קרים ומתקן קרם. בחדרים מכונת נספרסו . אין אונסן אין בריכה אין מכונת כביסה החדר שפונה לנאמבה פארק לא שקט כי שומעים מעט את הרכבת. לבקש חדר לכיוון הפוך לנאמבה פארק.
• Nick (9/5): Very nice hotel in close proximity to train station. - Hotel restaurants/bars had great views and quality food.
• Noriko (9/5): -
• Jenny (8/5): -
• Anna (10/5): - Everything
• dirk (9/5): Modernes Hotel, ideal um Namba/Shopping zu entdecken - Schickes Hotel, ca10min von der Namba Station entfernt (da es zunächst durch die UBahn und dann durch ein Shopping Center geht, überdacht bis auf die letzten 50m) sehr gut erreichbar! leckeres Frühstück und bequeme Betten Bis auf die etwas langen Wartezeiten am Lift alles ok
• Morris (10/5): The whole experience was a pleasure. - Clean, spacious rooms with an outstanding view of Osaka. Good location, nice places to eat in the surrounding areas as well as being connected to transport hubs. Nothing.
• Franziska (10/5): -
• Adam (9/5): Great! - It is very modern luxuries 5 star in every aspect. It is very close to Namba center but quiet. The stuff is great and the breakfast is excellency suit all tests Nothing
• Amy (10/5): -
• Christopher (7/5): - Good location next to shopping, station and bars restaurants. Breakfast was a bit chaotic and quality was not as good as some I’ve had
• Aleksandr (10/5): -
• Jiten (10/5): -
• supranee (10/5): Impressive stay in this hotel so much - Delicious menu ,best location Corner of cloth hanging should correct or use color to prevent falling down in elderly or children
• Jania (10/5): -
• Karine (10/5): -
• Nisim (10/5): great value - Hotel location was perfect' nearby Namba station and parks garden. walkable distance to dotonbori area. Room was spacious , well planned, clean with very good amenities. Breakfast is amazing with local Japanese food as well as Thai . Service was amazing and reachable. very good restaurants and bar at the top floors that i had to leave 😒
• eli (8/5): - מיקום מסעדת בשר וויסקי מעולה ארוחת בוקר לא מנצחת
• Dianne (7/5): -
• guillaume (10/5): -
• Karine (10/5): -
• Sherry (9/5): Worth going back to - Big room and nice location. The hotel smells good too None
• Matan (10/5): -
• Iaroslav (9/5): -
• Carolina (9/5): - In room dining was not great
• Joanne (10/5): Perfect. - Clean, friendly, good location. All good, no complaints.
• Naïla (6/5): Bel hôtel bien situé, mais peu adapté aux familles. - L’hôtel bénéficie d’un excellent emplacement, à proximité des principaux centres d’intérêt et des transports. La qualité des prestations ainsi que le standing de l’établissement sont également appréciables. Le petit déjeuner est varié et convient à tous les goûts, ce qui est un vrai point fort. Enfin, le personnel présent au petit déjeuner a été particulièrement sympathique, professionnel et attentionné durant notre séjour. J’ai été déçue sur plusieurs points durant notre séjour. Notre chambre donnait sur les voies ferrées, ce qui nous a exposés au bruit des trains et des wagons tout au long du séjour. Nous avons également appris après notre départ qu’un service de transfert gratuit vers la gare était proposé par l’hôtel. C’est regrettable, car cette information ne nous avait pas été communiquée et nous avons dû engager des frais de transport par nos propres moyens. Enfin, nous aurions aimé profiter du restaurant avec vue situé au dernier étage, mais l’accès ne nous a pas été autorisé en raison de la présence de notre enfant. Cela a été une déception pour nous en tant que famille. L’hôtel reste néanmoins très beau et agréable, mais l’expérience nous a donné le sentiment qu’il était davantage adapté à une clientèle adulte qu’aux familles.
• Dilan (9/5): Top - Schone bedden en kamers
• Newton (9/5): - Proximity to attractions and transportation Size of room felt a bit small at first, but it grew on us.
• Alfred (9/5): -
• Pratiksha (7/5): - Location was excellent, within walking distance to Dotonbori and lots of restaurants and shops nearby. The room was small, and didn't have much storage space for luggage and clothes. The bed was also quite hard and uncomfortable, and the breakfast didn't have that many vegetarian options. We also waited in a long queue to check-in.
• Michał (10/5): -
• Florencia (10/5): Ideally Located Luxury Hotel - Everything was incredible, but the location and the views from our room was the thing that we loved the most! In another hand it was our honey moon and the staff treated us incredible!
• Philippe (9/5): Peux mieux faire par rapport au standing annoncé - Chambre calme, vue sur Osaka. Rien de grave mais par rapport à d’autres hôtels au Japon le service est un peu en dessous ainsi que l’organisation générale et la rigueur. Exemple : notre sol collait légèrement et taches, nous l’avons signalé à la réception et rien n’a été fait. Machines à café lentes et pas trop chaud, toasteur lent et chaleur faible imposant plusieurs passages pour avoir du pain légèrement grillé.
• Sue (8/5): Great place to stay - Well presented Dinner at Smoke and Sip could have been a little better, although the view is amazing
• Kenneth (8/5): -
• Charlie (8/5): -
• Valdrin (10/5): -
• YUEBIN (9/5): - 员工能有会中文就更好了
• Prashant (10/5): Brilliant stay. - Every money spent is worth. Location is great and view from room is breathtaking. Just suggestion to keep a navigator guidance from Namba Station. Sometimes it’s very confusing to reach from station.
• YUEBIN (9/5): -
• YUEBIN (9/5): -
• David (9/5): -
• Adalberto (10/5): - Best vacations!
• Melissa (10/5): Ideal location, high quality hotel exceptional service. - The location was perfect and the size of the room was great. The lengthy time waiting for room service was not great. It was on average well over an hour wait.
• Michelle (10/5): -
• victor (9/5): Bon compromis - La localisation La salle de bain dans le couloir de la chambre Salle de petit déjeuner très bruyante
• anabelle (9/5): -
• Yoshiko Nakagawa-EL (7/5): タイ料理が好きな人には朝食が楽しみです！ - ロケーションも眺めもお部屋もアメニティも5つ星ホテルだけあって素晴らしい！！お誕生日にはケーキを部屋まで運んでもらうなど、本当に嬉しい思い出になりました。インバウンド効果で賑わっていました。難波に来たい時はここに泊まりたいです！30階の高層階は良かったですよ。ホテルを楽しむか大阪を楽しみに来るはそれぞれ。 二人のメガネケースからメガネ拭きが無くなりました。
• Beatriz (10/5): Excepcional. Saudades ! - Excelente em todos os sentidos! Quarto amplo e confortável. Vista deslumbrante. Serviço e amenities de 1ª qualidade. Localização maravilhosa. Super recomendo ⭐️✨ Tudo perfeito
• James (10/5): -
• Kenny (8/5): -
• Young Sook (8/5): -
• takehiko (8/5): - 立地も良く、清潔です フロント作業に時間がかかり過ぎ
• ABDULAZIZ (6/5): - smell of the room
• Liu (9/5): -
• hanie (8/5): -
• Raminta (9/5): - Very nice hotel with beautiful views of Osaka. They have a nice self-service bar on the 32nd floor which was very cool. 15 min walk from the train station.
• Yelena (9/5): -
• Nirav (8/5): -
• Busa (9/5): ขอบคุณที่ให้เช็คอินเร็วกว่าบ่ายสาม - ชอบ การให้เช็คอินก่อนบ่ายสาม ช่วยได้มากเพราะไปเที่ยวบินดึก ไม่ค่อยได้นอน จึงต้องการการพักผ่อนมาก ไม่มี
• Dai (10/5): Relaxing and super comfortable. - Location and facilities were very nice
• Yura (10/5): -
• Sergio (10/5): Otimo! Voltaremos! - Gostamos de tudo, o hotel e o staff são excelentes. A localização também. Gostamos de tudo
• Aïcha-Saida (10/5): Incroyable expérience - Hello, I wanted to thank you for the warm welcome and attention you gave us during my husband's two-day birthday celebration. The experience was incredible, and the hotel staff were extraordinary. We had a wonderful time and have amazing memories. Thank you so much, and we will definitely be back. J’ai tout apprécié, l'hôtel, sa propreté, son standing, le service, le personnel. Incroyable.
• Suodalza (9/5): - Bathroom, shower and sink seperation, and no shower privacy
• beatriz (9/5): Uma boa opção em Osaka - Hotel bonito, confortável, boa localização e funcionários prestativos. Quarto maravilhoso! Não gostei do café da manhã, que era muito variado, mas sem a qualidade e sabor de um hotel 5 estrelas.
• ADAOBI (10/5): Fantastic stay, stunning room with exceptional views. Great location. Shame about the room service meal. Would definite - Stunning room in a lovely hotel. The views were absolutely amazing. Fantastic location in Namba with great transport links. The spa at the hotel was exceptional I had a frankly underwhelming room service dinner on my last night. It was late and I was too tired to try any of the restaurants close to the hotel.
• Lina (10/5): - Καλύτερη σχέση ποιότητας-τιμής σε όλο το ταξίδι μας στην Ιαπωνία. Ηταν το καλύτερο ξενοδοχείο με τα λιγότερα λεφτά.
• Vivianne (9/5): Geweldige service en kamer met uitzicht op een top locatie! - We hadden per ongeluk de verkeerde kamer geboekt voor ons gezin van vier personen en kwamen daardoor terecht in een kamer met slechts drie bedden. Gelukkig werd dit fantastisch opgelost door manager Agnes. Zonder extra kosten kregen we een upgrade naar een prachtige, ruime kamer met een geweldig uitzicht over de stad. Wat een geweldige service en gastvrijheid! De kamer was werkelijk prachtig en maakte ons verblijf extra bijzonder. Grote complimenten aan Agnes en het team — wij komen hier graag nog eens terug!
• Dana (10/5): -
• jessica (9/5): - Emplacement idéal, proche de tout. Un grand buffet varié pour le petit déjeuner. Nous étions au 16ieme étage, la vue était magnifique, notamment pour se réveiller avec un lever du soleil. Le jour du départ nous devions partir à 4.30hrs, un petit déjeuner à emporter nous a été préparé (fruits, viennoiseries, jus, yahourt), c était parfait. Personnel très aimable. La chambre était plus petit que ce que nous pensions mais elle était très correcte. Dommage pour le bruit du tram qui se faisait légèrement entendre mais qui n a pas eu d impact sur le sommeil.
• DANIELLE (9/5): -
• Manoel Mairton (10/5): Maravilhosa - Limpeza , tamanho do quarto , o banheiro ! Tudo exceptional
• Rahul (10/5): - Located very close to the shoping mall and railway and walkable distance from the shopping hub. Nothing
• Rocky (10/5): -
• Cristina (7/5): Good stay overall - Room was beautiful we had a nice corner view room which was nice to see the city. Location was also near common stuff and in walking distance. Upon check in which we got there was around 1:30 pm and room wasn’t ready yet so we left our bags and asked to go to the bar. The guy at the desk said it didn’t open until like 3 which was off so we went to a resturant inside the hotel to wait. Exactly at 3 we check in and the room was ready and our bags were already inside so it would of been nice to notify us once the room was ready for us to go in cause we were just killing time at that point. This is the only Hotel that the toilet seat was not warm at all which was odd cause even some public toilets are.
• SAMMY (10/5): Excellent hotel to stay in Osaka. Nice Thai hospitality - Location is 5 mins from Namba. Direct train from airport. It’s next to Namba square, very convenient. Hotel is new and well maintained. Nothing
• Cheryl Lynn (10/5): Perfect hotel, fantastic stay! - Everything! It is literally perfect Nothing honestly
• Bartlett (10/5): -
• Chen (10/5): -
• Agostino (10/5): Splendido soggiorno - La vista del 31mo piano, la colazione e la pulizia Nulla
• Egle (8/5): -
• Inès (9/5): -
• Erdogan (10/5): - Konum temizlik kahvalti personel tam not . Tesekkurler Centara Grand.
• Serena (10/5): - Good location. Close to the actions but far enough to have the quietness at night. We had an issue with the location of our room initially, but hotel addressed it quickly and we were able to switch room. We appreciate their promptness in addressing our concern Breakfast quality was so so. Although selections are good, quality of food is not as good as other hotels we stayed at in Japan
• Anna (9/5): -
• Remo (10/5): Tolles, modernes Hotel an bester Lage, um Osaka zu erkunden - Top Lage, schöne moderne Zimmer, Personal war sehr freundlich und hilfsbereit. Tolle Rooftop-Bar mit Terrasse! nichts

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