Bona Sera Hotel
Location: 57 Türkeli Caddesi NİŞANCA MAH. TÜRKELİ CAD. NO:57 Kumkapi , Istanbul, tr
Star Rating: 7.7 Stars
Property Type: Hotels
About this Property
Central Location in Istanbul
Located just a stone's throw away from iconic landmarks like the Blue Mosque and Hagia Sophia, Bona Sera Hotel offers a convenient and vibrant stay in the heart of Istanbul.
Comfortable Rooms and Amenities
Each room at Bona Sera Hotel is thoughtfully equipped with modern conveniences including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy a delicious buffet breakfast with halal options every morning.
Hospitality and Services
With a 24-hour front desk, room service, and currency exchange facilities, guests at Bona Sera Hotel can expect top-notch hospitality and convenience throughout their stay.
Experience the best of Istanbul at Bona Sera Hotel - book now for an unforgettable stay in this bustling city.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
1 Double Bed
Soundproofed room
Internet - Free WiFi 50+ Mbps
Entertainment - 60-cm flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Local maps, restaurant dining guide, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Restaurant dining guide
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Deluxe Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room offers air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Standard Single Room
Offering free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room is air-conditioned and features a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Deluxe Triple Room
The air-conditioned triple room features a flat-screen TV, a mini-bar, a wardrobe and heating. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
Guest Reviews
- Mirela (9/5): -
- Kazim (10/5): Stay was good , Night Reception guy help us alot ..! -
- Ioana (7/5): Un sejur linistit - Micul dejun a fost satisfăcător iar locația foarte bună pentru shoping Curățenia ar putea fi îmbunătățită, în special baia,prosoapele înlocuite și ridicarea gunoiului să se facă zilnic
- Dada Helly (9/5): -
- Aigerim (1/5): - Отель очень грязный, все старое и не годное к использованию. Не посмотрев забронировали сразу на 4 суток, потом решили съехать, но деньги нам так и не вернули.
- Viktoriia (7/5): Завтрак все спас! - Вкусный завтрак, вежливый персонал. Немного пыльно, когда заехали, не работал душ, по просьбе его сразу починили. Маленькие комнаты.
- José Carlos (10/5): -
- Hemn (9/5): - Cost efficient hotel, great location, the cleanness was excellent, Many thanks to haci Burhan, he was a great host
- islem (8/5): -
- Neda (8/5): Overall, very good value for money! - The location was 5-10 minutes walk to subway or tram,rooms looked exactly as on picture, the beds and staff were extremely nice! The breakfast didn't have lots of choice, mainly vegetables, the part where hotel is located has very dirty streets and it sometimes felt unsafe
- Aisulu (6/5): -
- Lajosné (3/5): -
- Serhii (10/5): -
- Mirela (10/5): -
- Adnan (7/5): - الطاقم لطيف و متعاون مستوى الفطور أقل من المتوقع
- Haris (5/5): - The floors weren’t clean and I didn’t like the bathroom. It needs renovation and regular cleaning.
- David (7/5): -
- Enis (7/5): - Preko puta je odlična pekara i povoljna , ima i salu za pušače do samog hotela je.lokalni restoran za dobrim i autentičnim Turskim jelima sa niskim cenama. Hotel je niskobudzetan , mesto gde se samo prespava u udobnim krevetima sve ostalo je blizini na 10-15 hoda u oblasti Fatih . Dnevno raspremanje sobe sa izmenom peškira. Male sobe, nema balkon , kupatilo je užasno ali je makar čisto
- Hayat (10/5): - Personnel très sympa,hôtel très bien situé pour les excursions, restaurants etc... Chambre 2 personnes un peu petites...
- samir (5/5): -
- Mekonen (9/5): - Gute Lage, Das Hotel ist klein aber gut, bequeme Matratze,gute Frühstück,hilfsbereites und freundliches Personal,nur ach Minuten zu Metro, Was sehr auffällig war,waren die Inhabers Herr Lokman und Herr Mehmet, der Gastfreundlichkeit und Respektvollen umgang mit die Gäste,man fühlt sich entspannter und gut aufgehoben,Sie waren sehr behilflich bei mansche Gäste bei ihre Recherchen. Haci (Empfang) freundlich und sehr hilfreich und sage und schreibe er ist immer gut trauf,er ist sehr positive Person,dass hat mich gefreut dich kennengelernt zu haben. Ich bedanke mich bei bei Herrn Lokman und Herr Mehmet und das gesamte Team von Bona Sera Hotel Ich habe meine Zeit genossen, ich werde wiederkommen,ich kann es ohne schlechtes Gewissen zu haben weiterempfehlen Nichts
- Роман (5/5): -
- Abdessamad (10/5): - فندق ممتاز وتعامل أكثر من رائع من حاجي
- Abdelghafour (9/5): Tres bon - J ai bien aimé tout les personnel de l’hotel sont très serviable ils ont très sympa Mr hajji le ftour est très bon l emplacement meme pas 4 min de station metro aksaray
- Husseini (5/5): -
- Marco (8/5): Hotel Istanbul - Hotel pulito con stanze accoglienti unica miglioria da fare la colazione più idonea per i clienti che vogliono mangiare dolci la mattina ci sono molti cibi salati e pochi dolciumi basterebbe inserire nel menù della colazione croissant La colazione della mattina un po' povera di dolci
- عبدالله (7/5): -
- YILDIRIM (1/5): Hôtel a fuir. - Malheureusement nous n'avons rien aimé. Que ce soit le personnel ou l'hôtel. Nous avons réservé du 13 au 16 Octobre, c'était tellement pitoyable que nous sommes partis aussitôt de l'hôtel pour en chercher un autre, pas de remboursement effectué. Le personnel, la chambre ne correspondait pas aux photos et était sale (poils, robinetterie casser, chasse d'eau non fonctionnelle...)
- Ainhoa (7/5): - Alojamiento céntrico y bien comunicado. Si quieres algo barato y sencillo para un par de noches está bien. La alcachofa de la ducha tenía cal y el agua salía un poco mal. El desayuno simple, pero bien.
- Margarita (7/5): цена соотвествует - Персонал очень стараеться, очень дружелюбный, если возникают вопросы пытаються незамедлительно решить старая сантехника в ванной
- Lamkadem Saouda (10/5): El mejor Hotel y el mejor HAJI - Todo es hermoso en este hotel, los trabajadores aquí son personas muy amables y su trato es muy refinado, es como si estuvieras viviendo en tu propia casa. La tranquilidad y la calma, es muy limpio y está cerca de todo, desde el hotel hasta todos los transportes, solo 5 minutos a pie. Y también no quiero olvidar el mejor HAJI es muy amable y tambien el desayuno muy rico y el jefe de cocina es muy amable y tambien las chicas que trabajan muy majas, gracias a todos os quiero ❤️ كل شيء جميل في هذا الفندق، العمال هنا ناس طيبون جدا ومعاملتهم جد راقية، كأنك تعيش في بيتك. السكينة والهدوء، نظيف جدا وقريب من كل شيء، من الفندق إلى كل المواصلات فقط 5 دقائق مشي. ولا أريد أن أنسى أفضل حاجي هو لطيف جدا وأيضا الفطور لذيذ جدا ورئيس الطهاة لطيف جدا وأيضا الفتيات اللواتي يعملن هنا لطيفات جدا، شكرا للجميع. Everything is beautiful in this hotel, the workers here are very kind people and their treatment is very refined, it's like you're living in your own home. The tranquility and calmness, it's very clean and close to everything, from the hotel to all transportation, only 5 minutes walk. And I also don't want to forget the best HAJI is very kind and also the breakfast is very delicious and the head chef is very kind and also the girls who work here are very nice, thanks to everyone. Bu otelde her şey çok güzel, buradaki çalışanlar çok nazik insanlar ve davranışları çok zarif, sanki kendi evinde yaşıyormuşsun gibi. Sükunet ve huzur, çok temiz ve her şeye yakın, otelden tüm ulaşım araçlarına sadece 5 dakika yürüme mesafesinde. Ve en iyisi HAJI çok nazik ve ayrıca kahvaltı çok lezzetli ve şef çok nazik ve ayrıca burada çalışan kızlar çok sevimli, herkese teşekkürler. El todo fue muy maravilloso aquí
- Walid (2/5): - Very very bad
- Dinorah (10/5): Muy agradable - No tengo queja alguna,todo bien,muy amables las muchachas de servicio
- Cristiano (10/5): Maravilhosa - Pequeno almoço bom A localização é muito boa.
- Yuliia (7/5): - Nice staff, normal breakfast, average hotel for this price
- akerzoul (10/5): -
- Liliana (10/5): Very good - Everything perfect cheap good location beautiful view ⭐️⭐️⭐️⭐️⭐️
- Gulim (8/5): - Здание Еда
- Wanil (9/5): -
- Saed (10/5): -
- Ina (5/5): -
- Jose (6/5): -
- Oleggio (7/5): -
- Ivan (6/5): Honest review - The stuff is friendly. Bed was good and room was clean. The terace door was obviously not sealed properly so in the morning there was some smell from the kitchen below. It could get a bit noisy early in the morning. The location of the hotel looks ok on the map, but unfortunatelly, it is at the bottom of the hill, so everywhere you go is up the steep street.
- Nisrine (8/5): Very good -
- Aso (7/5): Good -
- Dusan (9/5): Superb -
- Moustafa (10/5): Exceptional - Thank you It was a great experience with you You are the best
- Andrea (2/5): - The hotel needs improvements, the bathroom shower was damaged, the space in the room is very limited, there was a lot of dust under the bed and the room door was damaged. It cannot be closed from the inside, the key turned without closing, and a lock was hanging on the back. We noticed a lot of itching on the body and inferred that the mattress had mites.
- Walid (2/5): لا انصح به نهائيا - لا انصح به نهائيا
- mohammed (2/5): - Sale, sale, sale
- Arsalan (8/5): Very pleasant. - The support service here was amazing. Mehmet in specific was very kind and any queries I had we're promptly facilitated for. The breakfast was nice, the rooms were clean and if i had any question or requirement, it was met. I'd like to thank all the staff at bona sera hotel and in particular Mehmet for being very accomodating and helpful with my first visit to istanbul. N/A
- Mehmet (10/5): Exceptional - it's was perfect
- Sofiane (2/5): A fuir - L’établissement fait payer 40€ de frais supplémentaires le ménage n’est pas fait et 1 seul serviette pour 2 de tout le séjours
- Aurélien (8/5): Franchement c'était bien - Prix correct pour le service proposé
- Bakar (8/5): Very good -
- Umidkhon (8/5): Very good -
- Umidkhon (8/5): Very good -
- Farid (10/5): Exceptional -
- Abdelrhman (9/5): Nice - Staffs are very polite Breakfast need more various but it's ok for that value Also need more room service
- Veronika (10/5): Exceptional -
- Soma (6/5): Pleasant - the staff were great and a good location I asked for toilet papers but it wasn't there
- Marlena (10/5): Exceptional - We recommend. Thank you for the kind welcome. Nice breakfast, clean and huge rooms. Good location. We will come again! /Vali/
- Lali (10/5): it was realy comfortable and quiet place to stay, the stuff was very helpfull and nice. i realy enjoed to stay there, th - location
- Rashid (5/5): Improve - Good English breakfast
- Elouardighi (1/5): Bad -
- Yasmine (7/5): Good -
- Mohamed (5/5): Passable -
- Ahmed (10/5): thanks for staff - stuff, cleanest, breakfast near from activity
- Anonymous (10/5): Staff are lovely and very helpful -
- Anonymous (1/5): Bad - Nothing It's very dirty no clean the rooms are very dirty as well I don't recommend for this hotel
- Muhammad (5/5): Passable -
- Priscilla (7/5): Good - Good Bigger room
- Rebaz (4/5): Disappointing - The staff were friendly No hot shower Small room
- Mohammed (6/5): Pleasant -
- Aftab (3/5): Poor -
- Abdul (5/5): Passable -
- Samir (6/5): Pleasant - Night shif reception young guy was so polite good and helpful, breakfast was good, Good for low value stay hotel Hard workers in hotel big plus, they really trying all to give great during stay in hotel A lot of maintaince need to do ,mostly in toilet , like broken shower head,headryer , mold,re-silicon, Cleaning is not up standard, mostly dirty , low cost budget of hotel ,dont have housekeeping team,to clean room daily ,only if you need something you have to ask to bring like a towel,sheets and etc... 2 girls working all hotel from cleaning to preparation breakfast.Should be more be organised. But what to do , low cost budget hotel . All the best for u all Boss try to improve
- Tranesh (1/5): Bad -
- V3pipi (2/5): Very poor -
- Anonymous (7/5): Good -
- Yvanne (5/5): Passable - The chef was so friendly, she was great Very slow room service, the shower was broken, the sink was pouring water from below and the sealing was peeling off and there was no hair dryer in our room
- Garaplija (8/5): Very good -
- Alesandra (6/5): Ok if there is a travel budget - The bed was comfortable and the breakfast good. They did not clean the room in 5 days, neither the towels nor the bed linen were changed.
- Diyana (1/5): Bad - Terrible hotel. Extremely bad accommodation conditions.
- Usman (10/5): Lovely clean - Lovely staff, would definitely book again all very hospitable. Breakfast was nice 😋. Had to extend our stay staff where happy to help and give the same room again.
- Csilla (7/5): Good - good location, nice helpful staff, good breakfast, clean room, good wi-fi, the room was too small, poorly equipped
- Hawraz (7/5): Good -
- Khaled (1/5): Bad -
- Huda (8/5): Very good - The 2 ladies working in the restaurant are very nice and helpful, they dont understand English but they try to help as much as they can, the old man that comes in the afternoon and the guy that works in the night shift are also helpful and welcoming.
- Tarik (1/5): Bad - The location Rooms are dirty , with coakoraches , They have hair in the food Take care from the morning reception guy . He is a liar , he claims to call a taxi for me to sabiha airport and he told me that I have to pay him as he will pay the taxi Company by credit card , the total was 700 lira , but the taxi driver told me that he give him only 500 , so this reception morning guy with fake hair , stole 200 lira , he earlier refused to print my boarding pass claiming that it is forbidden .
- Huda (8/5): Very good -
- Eli (3/5): Poor - breakfast very tiny rooms very small bathroom, no equipments and bath shower wasn’t working properly a bit far from bus stops/ metro stations
- Dilmurod (7/5): Good - Staff Metro, tram was near but on the hill
- Khadawo (2/5): Fair. I do not recommend anyone to go there. - The breakfast-same type of breakfast were served everyday. Most of them were finished and were not put again. We used the same bed sheet for five days. The two towels also were used for six days for two persons which was very unhygienetic. The room was not clean at all, we stayed in the room for six days without any day of cleaning. The receptionist working day shift was not polite with us. As my friend has booked the hotel for me I did not know that the check out was noon. Twice during the day I passed near the reception to go out, he never mentioned about the check out with us. When we returned he told us that we have to pay him as the check out was noon. I have already used all the money with us. We told him to take card payment he refused. Fortunately I have kept a fifty note Euro from which he took 20 euro with us which was not fair as we did not use the room itself. This was very unfair to us.
- Bekim (8/5): Very good - The breakfast was good, the value for the money was great and the location was perfect near the Grand Bazar and to the metro stations. It could be more clean and the shower cap should be changed.
- Hano (5/5): Passable -
- Gul (8/5): Very good -
- Rahel (8/5): Very good -
- Idlir (7/5): good value for money. and for short term stay with not too much expectations. - We choose the place based on the price. We wanted a cheap 2-3 nights stay only to sleep, while in Istanbul for the weekend. We were attending the Champions league final. The breakfast was simple but good. Some energy to start the day. Free coffee and tea available. egss, ham, paprika, olives, etc and some sweets were all set up in the self service table. the location was near the yenikapi metro station. that is not the most central place in Istanbul, but with public transport you could reach anywhere starting from Yenikapi. M2 to Taksim, Marmaray train to go asian Side, and T1 tram to go to Old city (hagi sofia, sultanahmet etc) and city center. the shower pressure could have been better. Still manageable though. One night there was a problem with missing hot water. and we had to have a cold shower :(. the owner fixed it next morning. if the shower was working the hotel would have get an 8 or 9 from my side. the room was stated as 25m2, but in reality was not even reaching 12m2. what a pity.
Photos
