Keypad Stay -Self check-in

Location: 32 Hàng Bè, Hàng Bạc, Hoàng Kiếm, Hà Nội, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Allergy-free room
• Coffee Shop on site
• Cleaning standards that are effective against Coronavirus
• 24-hour security
• Security alarm
• Key card access
• Pub crawls
• Cooking class
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a washing machine, a private entrance, soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Double Room with Balcony

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Double Room with Balcony

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

Guest Reviews

• The Anh (7/5): -
• Nicholas (7/5): -
• Sarah (7/5): - Great location in Hanoi old quarter near everything you need! Bed was comfortable and shower was nice. Check in and out was easy :) The pictures posted seemed a bit old, the room looked like it needed a lot of repairs. But a cheap price !
• mommek (9/5): - Perfect location, self check-in, check-out, clean The humidity in the room was a little higher than I expected, but nothing terrible.
• Clément (9/5): Top - Genial. Etablissement dans la vieille ville au centre d'hanoi proche de toutes les commodités. Staff très arrangeant pour les bagages ou la lessive. Un peu bruyant
• Maeva (8/5): Bien - Très bien situé dans le vieux quartier, réponses rapides par WhatsApp. Le bruit (on pensais bien en étant dans le vieux quartier mais une meilleure isolation ne serait pas de trop) Traverser le magasin en dessous pour accéder à l'hôtel.
• Sandy (9/5): Perfect stay, perfect location - I stayed at the hotel for 8 nights. I was contacted by the owner/manager before I arrived to confirm my booking before arriving. Check in/out was very easy. The room was very comfortable and quite large for one person. It had good internet and Netflix. I slept very well in the beds. Shower pressure was great with hot water. Location was great with a short walk to the lake and beer street. No fault of the hotels, but you may want to wear earplugs at night as the horns of the motorcycles/cars start early.
• Edy (9/5): Superb - Hotel location, room condition glare great Hard to find because no signboard, the way to room must walk pass through massage shop and use stairs.. hotel inside massage shop. No elevator to level 4 meanwhile my sister is pregnant and my mom 70 years old its little bit challenging...
• Miłosz (10/5): Great place to stay, will definitely return - Perfect location, clean rooms, easy contact with host via WhatsApp. Check in instructions were slightly confusing but the host was available for help at all times.
• Mac (9/5): Great place for a couple, very comfy, pretty spacious, would stay again! Thanks -
• Richmond (9/5): Superb -
• Hoai (10/5): Nice stay - Convinient location Nice staff Affordable price
• Azim (9/5): Superb - Spacious, clean, heating AC good for winter period Busy streets of Hanoi, but not a problem to us. Less noisy after 11pm
• Darryl (5/5): Disappointment and a waste of my time too - Place was clean but I was given the reason for a late check in 4hrs later that the air con unit was broken, however I believe it was because the room hadn’t been cleaned as I seen the cleaner at the property about the time I was advised I could get into the room, which I then had to wait a further 20 minutes. Wasn’t offered any discount or anything just an apology , due to waiting that long I wanted to book extra but then was told sorry it’s now booked so i had to move again the next day Shower itself wasn’t hot/ warm for longer than a. Few minutes and also couldn’t change the air con itself
• Charles (1/5): Terrible experience. thankful to Mint for relocating us. Booking.com does not help with any issues at all. - Horrible property. It’s not even a hotel. It is not what you see in the listing. The property was terrible. They don’t own Floor 1 and all through our stay there was construction work and the use of power tools. Couldn’t sleep at all. Called Booking.com and they said they can’t do anything about it (be aware of this!). luckily, the hotel had another property one km away and relocated us after much fighting. they also reimbursed us one night’s fee. The manager at their other property, Mint, was really helpful and full points to her. No proper cleaning. there is no staff, no reception, nobody you can connect with on the property for anything. It’s just not a hotel at all…just random rooms with no staff on site.
• Ong (10/5): Comfy quiet Airbnb feel - Aircon was strong, bed was comfy, water pressure was strong, WiFi works great. Room was bright from natural lighting. Ceiling lights was bright when on too! Bed was slightly close to the wall, so you might hit your knees sometimes TV hung too high up the wall.
• Brent (3/5): sloppy service leaving me without means to enter property - good location, though there was a lot of building work going on owner did not provide instructions to enter the property despite multiple requests. Finally passed these along at the last minute when I was no longer able to receive them. There is no way to switch off the balcony light which shines right onto the bed. Good luck sleeping through that. Despite claims of cable/Sat channels and video, there’s none of that, but it sounds desirable so why not just add it to the list anyway. No effort by the owner to configure a sensible accommodation, typical box-ticking, and when they couldn’t tick the box on services provided, they just ticked it anyway
• Mahmood (7/5): Good -
• Elias (9/5): Great location, helpful staff, comfy and clean bed, room is in need of renovation - Helpful and friendly staff, convenient location and comfortable bed and desk. The room was rough around the edges, bathroom was not the cleanest
• Mark (6/5): Pleasant -
• Mich (6/5): Value for Money - Very good location. Had everything you need. Host was very responsive and helpful. Infrastructure was a bit old
• Amy (9/5): lovely, would definitely stay again - clean, big spacious room, good central location no staff to report to however self check in info was all sent through with an email so very straight forward
• Oren (9/5): Superb -
• Anonymous (8/5): easy self check in, clean, comfortable, just needs a shower upgrade - very clean and comfortable! the bed was great, 2 windows and access to Netflix on the smart TV. the shower did not have a trimming around the bottom of the shower glass so the whole bathroom flooded every time we showered
• Kumar (8/5): Very good - Self check in and check out process was a breeze. Sofa was not clean
• Edmund (9/5): Good value for the money. - The location was good and facilities clean.
• Christina (2/5): Very poor - The location is very convenient. The room was full of humidity,it always had a very bad smell and was dirty.
• Ngoc (6/5): Pleasant -
• Shania (9/5): Superb - Great service and kind staff. Nice smart tv. Wifi wasn’t great and the shower turned cold after a few minutes
• May (10/5): Exceptional -
• Timo (10/5): Exceptional -
• Katrheana (8/5): Highly recommended for groups on a budget. - Keypad Hotel is location is 9/10. Easy to locate and on the main street but the noise barely reach the room. Everything is walking distance. We had the mixed dormitory but we were the only occupants of the room so we felt like it was privately ours. Check in was smooth, no attendant. We communicate via Whatsapp. Familiarize instructions before arrival in Hanoi otherwise will have to wait a few minutes for someone to assist. The bathroom tends to have water overflow but easily manageable.
• Dinh (10/5): Exceptional -
• Roisin (6/5): Pleasant -
• Melody (10/5): beautiful room and very comfortable beds - beautiful room with a very comfy bed!!!!!! the smart TV was good too. the check in service was smooth and easy :)
• Lisa (9/5): Comfortable stay in Hanoi Central - Good location, very comfortable bed, big room with a couch, nice bathroom, hairdryer, laundry service was quick (same day), easy and fast communication with whatsapp the self check-in is not handy if you don’t have internet / vietnamese simcard, the couch was dirty but we don‘t used it anyway
• Mark (8/5): Very good -
• Miguel (7/5): A mixed bag - After the mess with the booking the property was quick amending their mistake and treated us for breakfast, taxi ride and a room upgrade on the initially booked hotel, which was good as expected While traveling to Vietnam we were moved to a second hotel due to a mistake with the reservation (only noticed 25 days after the reservation was made), and on arrival to a third hotel, which was by far below expectations (facilities and specially cleaning).
• Ellenhibbs (7/5): Good -
• Jennifer (8/5): Very good -
• Anonymous (7/5): Extremely value for money. - Nice location within old quarters. A little small. Hot water was a little inconsistent and has inadequate draining cause some of the water to deposit in the toilet. This was mitigated tho with daily cleaning by the staffs.
• Carmen (5/5): Verry well located just that - the location it’s perfect the staff change my reservation last minute and my room was in an almost empty building.
• Nhiem (8/5): Very good - Room and location Not good for old and weak people because must bring heavy luggage upstairs themselves . Suitable for young and backkeeper travelers
• Lee (8/5): Very good -
• Peerada (1/5): Unacceptable - The place is unlike the photos. The lobby is stinky, broken and dirty. The staff is not welcoming and can't speak English. There're many hairs in bed and the window is full of dust. The shower door is broken so the water split out.
• Dohan (7/5): Good - the beds were great, very comfortable. the size of the shower the location was great we didn’t always had hot water in the shower the size of the room was small no one in the reception spoke English
• Lena (7/5): Good - Good Location very central Bed comfortable and quite soft Not very Clean, Floor and bathroom was Not cleaned Bed Sheets were washed but Not very clean
• Anonymous (1/5): Bad -
• Sidharth (6/5): So much potential, but being ignored! - * The room had a balcony and was spacious. * The bed was comfortable. * Location is brilliant. * Bathroom is clean. * People, although Lily and others are helpful, but there's no one at the hotel, it becomes complicated coordinating through WhatsApp. * The stairs and small, and I'm a big man struggling with all my luggage up to the 4th floor, primarily because of no space. An elevator would have been good. * No concept of housekeeping, finding that lady is a task, and also a natural language barrier.
• Ben (8/5): Very good -
• Katie (10/5): Exceptional -
• Cindy (7/5): great location but the suite could have improvements - location, comfortable bed, host helped us with airport transfer an booking a tour shower leaked all over the bathroom floor, suite was not very clean, very steep stairs to upper suites, power to the fridge went off when you left the room
• Florian (6/5): Pleasant -
• De (5/5): The property is nothing like the pictures advertised. Its looks - The only positive thing to say about this place is that it is in the heart of the Old Quarter. You are within walking distance to Beer Street and the lake as well as many coffee shops and souvenior shops in the areas. The hotel is nothing like the images online. When I arrived I thought I had the wrong address. The building from the outside looks like an abandoned building. There was nobody there to assist other than a street vendor that confirmed that i was actually at the right place and needed to go inside and someone would help me. The property did not send me any information re the check in process until after I had checked in and that was a nightmare! The supposed coffee shop downstairs closed last year so the downstairs area is empty. There is a reception desk but nobody at reception. Its supposedly a self checkin accommodation. The second floor as you can see on the image I have attached, with a balcony is actually empty room. This is the 2nd floor. Their were cleaning items and a matress lying on the floor. When i arrived the cleaning lady called the property manager to advise that I had arrived. She directed me to the room on the 5th floor. There are NO ELEVATORS and the stair case is very narrow, so if you are carrying large suitcases you will struggle to get them to the top floor. When i arrived in my room I was quite shocked at the state of the room. It had a dusty smell to it, the walls were filthy, the bedding was dirty and had hairs on my sheets. The curtain leading to the balcony was dirty and there were cigarette butts on the balcony too. Needless to say I was not impressed and complained. The property manager did send someone up to clean, but not much was done. I very quickly realized that you get what you pay for. If you are OCD, then this will not be the place for you, but if you can look past the cleanliness and you just looking for a comfy bed, hot water and somewhere to stay in the heart of the Old Quarter then this is ok
• Minh (6/5): not as good as expected. - the staff booked us in a wrong room which is super small and not like the photos. the room smelled funky, AC is running weak, the room is too tiny to move around and located in second building. the building was not lit properly and looked old and dark, very unwelcoming.
• Katie (10/5): Exceptional -
• Laura (8/5): good location - location and comfortable bed work going on outside which was loud. windows did not fully shut so could hear outside noise.
• Charlotte (8/5): Pleasant - The design of the room is super lovely and modern! Felt very homely. The owner is super helpful as you can WhatsApp her whenever and she always replied back straight away! The self check in is really handy for those arriving late. It was quite dirty - mould on the ceiling, the shower door had gaps so the water would leak on the bathroom floor. A few stains on the sofa and limescale in the bathroom.
• Anh (9/5): Superb - location, facilities
• Phong (8/5): Very good -
• Rachel (10/5): Exceptional - The room was huge with a comfortable bed and couch area! Balcony overlooking the street was fun to enjoy at night! The room had a mini refrigerator and a tea kettle. Air conditioner was ok but room came with fan which helped move the A/C a lot! Wifi was amazing! There is no receptionist as the coffee shop that was in the lobby is closed. You get a pass code to enter the building which worked well. There is a housekeeper who is in the building daily though. Payment was easy, they came to my room to run my credit card at the end of my stay.
• Mikhail (7/5): Good - Quite place in the middle of touristic area. Comfortable bed and place for working. Modern TV Nice position of air conditioner Really convenient self check-in Bad cleaning, diluted shampoo and shower gel Window problems Awful look of lobby Dripping a/conditioner Cockroach appeared the last morning Payment problems

Photos