Rimon Residence
Location: Campo del Ghetto Nuovo 2874 Cannaregio, Venice, it
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Unique Location Overlooking Venice’s Ghetto and Canals
Rimon Place-Kosher offers a picturesque setting just a short stroll from Santa Lucia Train Station. Enjoy the charming views of the canals and Ghetto square from some of our rooms.
Kosher Buffet Breakfast and Amenities
Start your day with a delicious Kosher Chalav Israel buffet breakfast, including a variety of fresh and tasty options. Take advantage of our complimentary tea and coffee for Shabbat, along with the convenience of Mikveh baths on-site.
Convenient Access to Venice’s Attractions
With a water bus stop nearby, exploring Murano and Burano islands is a breeze. Walk to iconic landmarks like St Mark’s Square and the Rialto Bridge within 20 minutes. Plus, discover the rich cultural heritage with the Spanish and Levantine synagogues just 200 meters away.
Book now to experience the charm and convenience of Rimon Place-Kosher!
Important Information
Guests arriving before or after reception hours are kindly requested to inform the property in advance. Contact details can be found in the booking confirmation.
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Television in common areas
- Free wired internet
- Internet access
- Housekeeping on request
- Reception hall
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Economy Double Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Apartment
This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a sofa. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
Standard Apartment
This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
-
Superior Apartment
This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. A kitchen equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The air-conditioned apartment offers a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 5 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
Triple Room
Air-conditioned room with LCD TV, desk and minibar.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Deluxe Room
Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 4 beds.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Guest Reviews
- Caterina (8/5): -
- aharon (9/5): מלון רימון שירות טוב - המלון נמצא במקום קרוב לבית חבד
וליד מסעדת גם גם הבשרי והחלבי.
קרוב לבית הכנסת של חבד.וקרוב לתחבורה ציבורית על המים.
חדרים טובים ונקים
שירות טוב מנציגי הקבלה.
- carlo (4/5): appartamento vecchio e onestamente molto poco attraente - nessuna vista boiler rotto e caldaia non funzionante. arredamento e finiture dell appartamento
- Beili (9/5): - Well located Very spacious
- Rachel (10/5): Highly recommend Rimon Residence. Not fancy, but spacious and clean and great for kosher travelers. - Location was great, apartment was spacious and clean, with everything we needed. Great for a kosher guest - there were options to separate the beds, the fridge lights were already unplugged, and there were tealights in a cabinet for shabbat. Apartment also had a physical key which is great for shabbat. I loved that there were umbrellas - it was super helpful in the rain. We paid extra for the breakfast at Rimon Place and were very happy with it.
- marta (10/5): Convinient location-close to train station and water bus. 10 min walk to the nearest restaurant. - Comfortable beds, clean and good quality linen and towels. Spacious 3 rooms, modern bathrooms, a lot of privacy. Peaceful area. An elevator would be very useful.
- Angela (9/5): -
- Federico (8/5): -
- Vaškys (10/5): Patiko - Patogoje vietoje, pėščiomis lengvai galima nueiti tiek iki teatre isikūrusios maisto prekių parduotuvės, kur kainos yra geros, tiek iki kitų lankytinų vietų, bei įvairių parduotuvėliu. Iki apvyvendimo kambario, kolidoriumi reikejo labai aukštai lipti. Senesnio amžiaus žmonėm arba turintiem šokia tokia negalia, gali sudaryti nepatogumu. Per svetainės lubas, šiek tiek šniokštė vėjas
- LOZOYA LARIOS (8/5): - NOS GUSTO QUE LAS HABITACIONES SON AMPLIAS Y HABIA ESPACIO PARA TODO EL GRUPO.
LAS CAMAS ESTAN COMODAS Y EL DEPARTAMENTO EN GENERAL LIMPIO. BUEN ESPACIO EN LOS CLOSET PARA ACOMODAR EL EQUIPAJE. LA COCINA ESTABA BIEN EQUIPADA Y CON TODOS LOS ACCESORIOS NECESARIOS.
LA UBICACION ES BUENA, ESTA UN POCO CERCA DE LA CENTRAL LO QUE TE PERMITE LLEGAR FACIL. EL AREA DE LOS DEPARTAMENTOS ES TRANQUILA Y CON UNA BASE DE VIGILANCIA DE POLICIA A UN LADO POR LO QUE ESTA MUY SEGURA. EN UNO DE LOS DEPARTAMENTO EL CALENTADOR DE AGUA NO FUNCIONO, SE REPORTO AL PERSONAL DE MANTENIMIENTO PERO NO PUDIERON RESOLVERLO, TUVIMOS QUE MOVERNOS A OTRO DEPARTAMENTO PARA PODER BAÑARNOS. NO SE ENCONTRO LA PLANCHA DE ROPA EN NIGUNO DE LOS 3 DEPARTAMENTOS RESERVADOS.
- Mariusz (8/5): - Apartamenty oceniam dobrze. Pokoje przestronne, czyste. Łazienki czyste. Personel bardzo miły i pomocny. Lokalizacjs dogodna. Duży plus, że w dniu wyjazdu można zostawić bagaż na recepcji. Ogólnie pobyt bardzo udany. Mogę doradzić obsłudze żeby wymieniła sofę w salonie. Nie nadawała się nawet do siedzenia.
- Krystian (9/5): Wspaniale spędzony czas w Wenecji oraz nocleg w bardzo ładnym apartamencie. - Miła recepcjonistka bardzo szybko i bezproblemowo nas zameldowała, wskazała osobiście mieszkanie. Bardzo duże pokoje z dużymi łóżkami i wygodnymi materacami. Czystość w każdym pomieszczeniu. Komfort wielu pokoi oraz dwóch łazienek. Widok na ryneczek. Pod hotelem restauracja. Klimatyczna dzielnica żydowska. Tego oczekiwaliśmy w czasie Wielkanocy w Wenecji.
PS. super szybkie WiFi. Uszkodzony kran w kuchni.
- Zorica (3/5): -
- noreen (9/5): - Staff was very warm and helpful. The appartment was as expected
- ELIAS (2/5): Nos estafaron - Solo la ubicación Sucia, descuidado, con cocina gran parte del piso salido, baños viejos y sin iluminación, faltaban lamparitas, no pude
Dormir, tenía una almohada de casi 40 cms y dura. No merece la propiedad que siga escribiendo. Aparte pague como si
Estuviera en el hyatt
- הדסה (6/5): - המחיר היה הולם הדירה בקומה 2 מעט לא נח
- Harry (9/5): - Staff was very courteous and helpful.
Directions from airport to Rimon was very clear.
Facility very comfortable, and air conditioning
Great.
- Amelia (10/5): Perfect location and good accommodations. - Perfect location that is close to bus stop, cafés, and restaurants. The apartment was nice with a kitchen and washing machine. The shower drain was slow so showering had to be quick to avoid overflow.
- Chiara (7/5): -
- Bruno (6/5): -
- Elio (9/5): -
- Verzucoli (9/5): -
- carceller hernandez (8/5): -
- Lutti (8/5): -
- Elmin (10/5): -
- Simone (7/5): sium - posizione buona a 20 minuti a piedi da piazza san marco nell’appartamento da 4 c’era un cattivo odore
- Sesathpura (8/5): -
- naomi (7/5): - מיקום מושלם! בתוך הגטו וצמוד למסעדות כשרות ובתי הכנסת. ניקיון טעון שיפור
- ELIAS (4/5): - We just liked the location it's in the ghetto above Gam Gam. Aside of this it's extremely small and smell terrible. Therm sheets were not clean and there was no sheets for the sofa bed. Almost everything.
- Vincze (5/5): -
- wiires (6/5): Clean, comfortble, centrally located, met our expectations. Need to fix the 2nd bathroom - Perfectly located for our needs. Large apartment and excellent value for money. Very comfortable. Would definitely stay there again The 2nd bathroom was unusable, smelled terrible. They claim to be fixing it. If you're staying with 2 couples or a large family, you would want to check this out before booking. There are A LOT of steep steps, so if you're carrying suitcases, expect a challenge
- Brenda (7/5): -
- Olga (3/5): Shabby building, AC was black with dirt; faulty shower drain - Staff promptly reacted when we reported issue with hot water. The apartment is located in a shabby building located outside of the nice-looking Rimon Place hotel (the reception desk is the same though), so don't be surprised if you google for Rimon and it's looking great - this is probably Rimon Place, not Rimon Residence. Cleanliness was below standard (the AC was literally black with dirt). We had to call the staff to fix issue with hot water and when they were leaving the apartment, the door handle fell off and they just ignored it.
- Samantha (8/5): - Great location, comfortable beds. Shower wasnt working, we were only staying one night and had a early start so was unable to report this. Room could do with decorating, furniture dated. And the entrance to the building needs cleaned.
- andrea (3/5): personale della struttura molto cordiale ma non ritornerei per una questione di pulizia e di decoro - la posizione molto felice all'interno del ghetto ebraico il livello di pulizia scarso, coperte sporche, ambienti molto polverosi, listelli di parquet staccati dal pavimento e pericolosi.
rapporto qualità costo, pessimo
- Criss (8/5): - El trato excelente y la ubicación muy buena, amplio y muy cómodo; solo faltaban alguno implementos de cocina
- Eva (10/5): -
- Dorothy (3/5): -
- Tzemach (6/5): - Nice and kind employees, the apartment is fully equipped for Jewish people. We came in Friday to do the shabat in Venice, the hotel didn't gave us the opportunity to stay in the apartment til the end of shabat.
- Sheri (8/5): Nice location, quiet, clean - Location was good. Size was good Was a little difficult to find initially as I was assuming it would be more hotel like or at least have the name above the door
- SHAY (10/5): -
- Batsheva (7/5): - מיקום פצצה לשומרי כשרות, ממש במרכז הגטו, קרוב לכל המסעדות והמאפיות
קרוב מאד גם לאוטובוס מים
קיבלנו דירה גדולה ומרווחת עם שתי מקלחות ושירותים
מטבח נח עם כל מה שצריך . המזגנים לא מספיק חזקים עבורינו
בנוסף, בכל מקום מפורסם שהם נותנים ארוחת בןקר, בפועל זה רק בתאריכים מסויימים בשנה
- Lorline (6/5): Pratique pour une famille - L’appartement est assez grand et il y a deux salles de bain avec deux toilettes.
L’emplacement de l’appartement est pratique pour ceux qui souhaitent etre excentre ou avoir accès aux restaurant casher. Il y a la climatisation.
La personne de l’accueil de la Résidence est très agréable et joviale. Les lits et les coussins sont inconfortables, la cuisine n’est pas casher il faut bien penser à ramener les casseroles etc…
La personne qui nous parle via WhatsApp pour les éventuelles questions n’est pas la même que la personne de l’accueil, et cette personne n’a pas la notion du service client, ni bonjour ni merci ni au revoir…redemande la taxe de séjour même si elle a déjà été payé le premier jour…cela gâche l’image du séjour sur place.
- Florent (4/5): - la localisation le manque de propreté (particulièrement dans la salle de bain), l'absence d'eau chaude à notre arrivée, le confort de la literie
- David (3/5): המיקום הוא המעלה היחידה של המקום. כל השאר טעון שיפור עצום - המיקום הוא מדהים וזה בעצם כל המעלות של המקום הדירה ממוקמת בקומה רביעית עם המון מדרגות צרות ללא מעלית, אף אחד לא בא לעזור לנו עם המזוודות.
המזגנים בחדרים מקרטעים (ומדובר באוגוסט בשיא החום) - לפעמים עובדים ולפעמים לא.
זרם המים במקלחות חלש ביותר.
הדלתות ישנות וחורקות.
ככלל, הדירה לגמרי לא מתוחזקת. המחיר גבוהה מאד ביחס לתמורה
חדרי השירותים ללא מפתחות
- Herschel (9/5): Perfect for our large family ! - Great ac in every room,
Perfect for a large family who wants to be near synagogues ,
Convention check in. Many many steps to get upstairs so if you have a hard time carrying your stuff then this is not for you. We were fine.
- Miriam (1/5): STAY AWAY! - Nothing. We booked two suites and got two apartments a 5 minute walk from each other. We had been told the suites were next to each other. Traveling with a family including grandparents and kids it was not workable to have to walk to another building. And with only one key for each apartment there was no way to get in once one group had already entered.
One apartment smelled of sewage and the other was a fourth floor walk up with no elevator that was only accessible through the courtyard of a restaurant (and not a kosher one).
Some of the beds didn’t have sheets or towels and there was no staff available to help. When we tried to reach the property manager we were ignored. When we went to the Rimon Hotel to ask for help we were told to come back the next day.
The apartments were sparse to say the least. More like empty apartments they hastily threw some cheap furniture into and the name Melissa stenciled onto the wall… because, you know, if it’s written in cursive it makes it fancy.
With no one to speak with, not enough sheets, bathroom doors that didn’t close, and the family split between distant apartments we simply could not make this work. We lugged our stuff down the four flights of stairs and went to an actual hotel and Rimon refused to refund us anything.
- Christiaan (9/5): Superb -
- Jenni (9/5): Would recommend staying with a small suitcase - Our host was very helpful and acknowledged everything we wanted to know. The stairs
- Shani (7/5): Could have been better - The location is very good, walking distance from the train station and bus station. Francesca tried to help with what she could We booked 2 apartments and it was not clear at the time of booking that the hotel is under restoration, so the apartments were not in the same building. In addition one of the apartments had an issue with the shower so that also affected our experience
- Dan (1/5): The worst place we have ever seen - Before we came they informed us after we asked that they don’t serve kosher breakfast because of renovation. They should inform that when we ordered the place. The room was not even bit similar to the pictures. Bad smell and not clean.
We left the place to find another hotel.
Don’t get even close to this place. Wasted money Nothing. Bad, no furniture, not clean, bad smell.
- Ronen (8/5): The propert met the expectations and we had a good stay - The flat was reachable by an elevator.
Additionally it was of a walking distance of 4 minutes from the orange line - arriving from the airport.
The rooms were big and well heated.
- Fatemeh (8/5): Very good -
- Etana (8/5): Really enjoyed staying here for the weekend - Great location- clean and spacious apartment. Up four flights of stairs, no elevator.
- Rodion (8/5): Very good - Staff, location Steps
- Joachim (1/5): Bad - I booked a three bedroom superior apartment suitable for three couples at the address (Campo del Ghetto Nuovo 2874 Cannaregio, Cannaregio, 30121 Venice, Italy) specified on booking.
I was provided with a two private bedroom apartment at a different address.
The apartment was also very low level.
Overall this is a scam and I advise against booking this property.
I also advise booking to ensure that this property stops lying about the location of the apartments - i.e., it should be discolsed to the client that apartment are not located in the main hotel compound.
- Umber (8/5): It was a good trip - Location Lift issues
- Victoria (9/5): Perfect place to stay if you want al lighter, larger, more airy room than most in Venice - Lovely spacious room, airy and in a clean modern style, and excellent value for money for Venice. In a quieter less touristy but beautiful part of Venice. On a very nice small piazza and was an easy walk from the train station.
- Nora (10/5): Perfect location, amazingly delicous breakfast, 100% recommending ❤️ -
- Rita (9/5): A cosy hotel in a neighbourhood rich in history. Very comfortable rooms with good air conditioning and unbeatable views. - Excellent location, very comfortable, friendly staff. Breakfast is uninspiring and overpriced.
- Ellen (5/5): Passable - The staff were very helpful and very nice. The rooms themselves were bad quality- the mattresses too. Breakfast was very simple.
I don’t think the value for money was worth it.
- Aisling (6/5): Pleasant - Good location , lovely view into the canals . As far as Venice accommodation prices are concerned , its a good option for a more affordable stopover the bathroom and especially the shower need a bit of refurbishing.
- Petra (9/5): Superb - Great location, very clean and friendly
- Mike (2/5): Lovely place but absolutely make sure you’re not in a room next to the lift on a weekend! - The room was lovely
Very clean, lovely view. First night (Thursday) was wonderful. I have to say this and I also expect that in any other rooms other than those next to the lift, it would be excellent any night of the week and my review would be very good. However, on the second night (Friday) the property puts its elevator into automatic mode for Sabbath reasons to avoid Jewish customers from having to press buttons. This means the lift constantly, repetitively and more important very noisily creaks and groans as it goes up and down stopping at each floor for a few seconds ALL night. If your room is right next to the elevator like ours was, that’s a big problem and we didn’t sleep at all. The hotel is unstaffed at night so nothing could be done. If this was a busy hotel I could understand but most guests would be back in rooms by midnight so making a lift go up and down stopping at every floor for the entire duration of the night is ridiculous and unnecessary. At well over 300 euro per night for the worst night I’ve had in any hotel anywhere is frustrating especially as it could be avoided. If you’re staying here on a Friday, make sure you don’t get a room next to the lift!
- Eric (7/5): Good -
- Michael (5/5): Sticky! - Location is good, staff are nice. The air con in the rooms (all rooms!) doesn’t work properly and the heat is almost unbearable. Shared experience from our entire group (8 rooms).
Breakfast is very basic and overpriced at €20
- Sacha (1/5): Avoid dealing with this hotel - - We were beyond disappointed by our experience here.
Based on the listing photos, we had booked a bright and spacious superior apartment with wooden trims, a modern bathroom with large walk-in shower, a large kitchen to prepare and eat meals, and nice common spaces for relaxing in. What we received didn’t even come close to this. Our group of six was split up, with four of us being housed in a totally different building 5 minutes walk away. Our apartment was dark, with low ceilings, non-functional elements in the kitchen (so we couldn’t even prepare coffee), small dated bathrooms, and much smaller bedrooms than pictured with our booking listing. The staff had cordoned off and tried to conceal from us a room that contained a serious water leak (hence why our group was split up). The room looked like a rubbish tip inside and had the windows open, presenting a security risk.
But the worst part was trying to deal with this situation on our vacation and the reaction of the hotel. The receptionists were unapologetic and unwilling to assist us. The hotel manager completely refused to engage — hanging up the phone on both us and Booking.com when their Customer Service Team tried to intervene. To this day the hotel has refused to compensate us for the difference in price between the apartment we booked and received.
It’s disappointing that Booking.Com continues to list and partner with this dishonest property.
- Karol (5/5): Hotel in a good location and good staff. Basic room and facilities. - It was close to the train station so we did not have to worry about water taxis or a vaporetto. It was also off the main canal so nice and quiet. The staff directed us to awesome restaurants where the locals eat. If you don’t mind walking you can get to St Mark’s in about 25 min. We were on a budget so we were ok with a no frills place. It fit our needs.
- Vijay (7/5): Good -
- Mo (10/5): Exceptional -
- Michelle (8/5): Very good -
- Samanta (4/5): Disappointing -
- Rob (8/5): Great stay in great location away from the crowds - Great local community with authentic restaurants. Nice canal view from our window Shower damaged and needing upgrade
- Mei (2/5): Very poor - location The apartment is dirty and doesn't have enough light.
- Luke (8/5): Very good -
- Aliya (9/5): Superb -
- Judith (10/5): Exceptional - Very helpfull Staff. Great location! It is a simple nice Hotel,very clean!
We ordered a room with 2 single Beds of the Economy room. One day before arriving we received a message this room we can't provide you with 2 Single beds. I emailed them back that under booking.com chat we received the conformation. On the way to Venice we received the Conformation they prepared us a room with 2 single beds.
On Booking.com it has to be more clearer which rooms can provide with 2 single beds!
Would go back again!!!!
- Simcha (4/5): good for winter in the summer make sure the AC works - the ac didn't work
- Alberto (6/5): Alright location, but weird stay - Handy location, not too far from the train station (but pretty fair from attractions like Arsenale or Giardini) We were given at first a dirty room, that hadn’t been cleaned from the previous guest stay. The staff immediately gave us a new room, but nonetheless it is something I have never experienced. The new room was alright, but the standard of cleanness were quite low/poor
- Galya (4/5): Disappointing -
- Reka (8/5): A great place to stay in Venice for a good price with a touch of Jewish culture and history - The location right on a canal, away from the crowds close to the train station and at a historic quarter was excellent. The staff were helpful and kind, the view was beautiful, everything was very clean and the a/c was great. The door was thin and the sounds from the hallway got through. The entrance door downstairs was difficult to open at night.
- Avigail (8/5): Very good - The location
The view
The size OK
The beds very comfortable The staff were kind of snobs
It wasn't clean enough
The doorknob was broken
Not enough light in the room
Too expensive for what?
- Phú (10/5): it’s quite pricy, but for venice normal price i guess, last time i was in venice stayed in a different hotel for the sam - everything was great, cant think of anything bad
- Grice (5/5): Passable - Good location Door handle falling off in the bathroom. Room key wouldn’t work properly and we got locked out at night as the key for the main door wouldn’t work. The out of office emergency phone numbers didn’t work.
- Deborah (8/5): Very good -
- Abu (1/5): stuff was rude. charged us 2 euros per person per night which he said city tax but it was not mentioned while i booked t - it was not same as shown in the photo. supposed to get one room with 2 bedroom but they gave us 2 separate rooms
- Ariel (10/5): Inmaculate rooms - Location was convenient and rooms are very clean Rooms are very small
- Nargund (8/5): Very good -
- Varvara (10/5): Exceptional -
- Faye (10/5): Comfortable - We paid extra for the breakfast but it was worth it. The pastries were delicious, the staff was very attentive to our needs, and the food was very fresh. The room was clean and perfect for our needs. We really enjoyed staying in the Jewish Ghetto area. It was close to everything but you didn't feel the crowds. I liked everything. The air conditioning was set automatically and was a good temperature. It wasn't very cold but to our liking. If you were too hot I saw that the hotel provided an extra fan.
- Jonathan (10/5): Exceptional -
- Denys (7/5): Good -
- Nadine (7/5): Good - Staff was friendly and helpful. Location was perfect! Disappointing that a kosher hotel did not offer any afternoon/early evening light meal (seudah shlishi) which is traditional on Shabbat afternoon.
- Robyn (10/5): Exceptional - Convenient location, very comfortable and spacious room. We had a great stay.
- Malgorzata (7/5): Good - Very good location in the Cannaregio with many restaurants nearby. Close to the main train station. The room was very clean but it looked quite rundown. Walls were quite dirty.
- Amit (8/5): Very good -
- Jay (10/5): The woman who prepared breakfast prepared a takeaway for our early departure - Great location and very helpful staff Air conditioner could be stronger
- Judith (6/5): Dissapointing! - The property was clean and in a quiet area which was accessible to all of Venice. The shower was good. Breakfast was good. Disappointingly on arrival our booked ‘Deluxe Family Room’ was swapped for 2 rooms (a triple and a double) The receptionist was pleasant enough and explained due to maintenance we were not able to have the room booked. Why we were only told this on arrival was most upsetting as it meant our children and us would be separated. The receptionist assured us the rooms were next to each other. However, when we got to the rooms, they were not together. Following my husband asking if there is anything they could do the hotel did give us breakfast FOC in recompense for this which we were grateful for.
A couple of other issues need to be mentioned- One of the beds was broken and the toilet seat. We alerted the reception staff to these issues and despite telling us that maintenance would take a look, the issues were not resolved during our stay.
The space to use the toilet was also very tight and not comfortable at all.
I’m sorry but we would not recommend nor revisit this hotel.
- Avraham (8/5): Wonderful! - We wanted to be in the Ghetto, so it was perfect. Near Chabad for tefilla and kosher food - just perfect. For a senior couple with suitcases its not ideal as its a fair walk from the water bus over bridges.
- Amber (10/5): Exceptional - I’m enjoyed with my family very much! Kosher and beyond friendly. It’s was amazing!
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