Mates Port Hotel
Location: 11 Serçe Sokak, Istanbul, tr
Star Rating: 8.1 Stars
Property Type: Hotels
About this Property
Convenient Location:
Situated in Istanbul, Mates Port Hotel is just a stone's throw away from major attractions like Galata Tower, Suleymaniye Mosque, and Istiklal Street, making it the perfect base for exploring the city.
Modern Amenities:
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a fridge. Relax in our garden or on the terrace, and take advantage of conveniences like room service and a 24-hour front desk.
Scenic Views:
Some of our rooms offer stunning city views, adding an extra touch of charm to your experience. Wake up to a picturesque sight and start your day on a delightful note at Mates Port Hotel.
Book your stay at Mates Port Hotel now and immerse yourself in the beauty of Istanbul!
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Studio with Sofa Bed
Offering free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchen features a refrigerator, kitchenware and a tea and coffee maker. The spacious air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Double Room with Private External Bathroom
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Room, 1 Queen Bed, Non Smoking, Ensuite
1 Queen Bed
151-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and window screens
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Window screens
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Duplex, 1 Queen Bed, Non Smoking, City View
1 Queen Bed
366-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop workspace, laptop-compatible safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Room
1 Queen Bed
248-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, laptop-compatible safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Room
1 Queen Bed
377-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and window screens; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Room
1 Queen Bed
194 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Detached private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and window screens
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Private bathroom (not in room)
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Window screens
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Design Room
1 Queen Bed
215 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and window screens
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Window screens
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Standard Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Family Room
Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Junior Suite
This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware and a tea and coffee maker. The air-conditioned suite features a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room with Shower
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Concierge services
- Single-room air conditioning for guest accommodation
Guest Reviews
- Marwa (4/5): - L’emplacement était bien. La chambre était trop petite et hygiéniquement ce n’est pas aussi propre.
- Amanda (8/5): -
- Sofia (10/5): - The location is unbeatable! Many people stay in Taksim square instead but this property has the very best location in my opinion. Close to all main historical sites, ferry’s to Asian side, Beyoğlu area and located in Kadikoy port area. I was stressed about being in such a big city in the wrong area. This was perfect! Also no noice around even tho there are bars and restaurants extremely close. Staff was very nice and hospital and I would stay here again. We are a young couple mostly exploring the city. I would not recommend this hotel for guests looking to stay on property. This was just a bed for us in the perfect location! There is very limited facilities and we did not get cleaning of our room for 5 nights. However we Didint mind and I am sure if we had requested they would have cleaned for us!
- Diyora (7/5): Good - Good location, clean, very nice staff Room had strong smell of smoke. No elevator
- Zeynep (5/5): Great people, bad room - Very friendly staff. Amazing location. The room was pretty dirty, especially the kitchen wall which was full of fatty splash from people who cooked there before. The whole room is full of much needed repair, including the broken toilet seat and toilet brush. There were protruding rusty nails on the floor. There is an electrical panel in the room with a broken door. Overall, great people, pretty bad room.
- Florian (10/5): - Ich war für vier Tage in Istanbul zu Besuch. Das Hotel ist für alleinreisende absolut perfekt. Inmitten eines pulsierenden Quartiers aber trotzdem extrem ruhig. Zu Fuss ist man in 5 Minuten bei der Galabrücke von wo aus mit der Strassenbahn jegliche Ziele gut erreichbar sind. Auch das Quartier Karaköy lässt sich von dort aus tiptop zu Fuss entdecken!
- Juliane (8/5): Bien - La chambre est bien, fonctionnelle . Le personnel est sympathique, bien placé dans istanbul. Le menage peut etre fait tous les jours ! Nous confirmons cependant les avis précédents, nous etions au 3 eme etage, et l aeration faisait entrer l’odeur de cigarette du 4 eme etage…
- Fatima (6/5): Short and sweet stay - Great location The mattress was a bit uncomfortable, but expected for this price
- Aleksandr (10/5): -
- Esposito (5/5): - il signore all’ingresso salva la struttura, veramente troppo gentil e disponibile! La zona è perfetta per visitare La struttura puzza di fumo e le camere non sono pulite, sono molto piccole con vista muro. le lenzuola sono scadenti e per lo stesso prezzo ci sono alberghi molto più validi, mi è spiaciuto molto!
- Mykyta (10/5): -
- Florian (10/5): Radreisender mit viel Gepäck - Sehr persönliche Behandlung beim Check-In, flexibler Service, Hilfe bei allen Belangen, organisierter Shuttleservice, lokale Tipps, familiäres Team, Kaffee und Tee angeboten, Möglichkeit, Fahrrad mit aufs Zimmer zu nehmen. Hilfe beim Verpacken meines Fahrrads
- Adnan (9/5): -
- Nadia (10/5): A cozy place run by genuinely kind people - What I loved the most was the kindness and willingness of the owner and all the staff. From the very first day, they made us feel at home, always attentive to every detail. When we had to extend our stay at the last minute, the owner helped us right away, which took a lot of stress off our shoulders and allowed us to keep enjoying Istanbul peacefully. Honestly, there wasn’t anything I didn’t like. Everything was perfect —the location, the cleanliness, the comfort, and above all, the hospitality. Maybe just that I wish I could have stayed longer 😅
- Kübra (2/5): - Odanın içinde banyo tuvalet yok. Erkek arkadaşımla gittim rezil oldum. Banyo dışarda ve başkalarıyla ortak kullanım. Ve yatak sırtımı çok ağrıttı. Oteli hiç beğenmedim
- Carmen (8/5): - La estancia era cómoda y bien ubicada. La habitación era amplia y las camas estaban bien. El sofa cama era inestable y el cuarto de baño estaba regular
- Manon (10/5): -
- Umit (10/5): -
- Margaret (8/5): We had a great stay and our luggage did show up in time to get on the ship! - Malik is the young man who checked us in. He was a great help during our stay. Our luggage did not arrive with us and he went out of his way to try to make sure we got it before we boarded our cruise ship. He told us the best way to get around town. He also helped us walk to the ship with our luggage. The room was quaint and comfortable. The hotel is tucked away on a quiet street, we were able to walk to a lot of great spots. Unfortunately it is an older building and does not have an elevator. We were in the 4th floor.
- Neo (7/5): unexpected - clean, modern, perfect service by the receptionist. The room is very small, tbh I don't mind staying in such tiny spaces, but not with that price, the rooms in the third floors were really challenging to go up, no elevator.
- Kaan (10/5): Exceptional - Personal thanks to mr. Resat, the owner. He was very professional and friendly. Lots of respect to him.
- Ruben (1/5): Bad - Location close to the trams and ferries The mattress is too hard, there was no airconditioning
- Sabrina (4/5): It was ok for few hours of sleep but the room is not to spend time in it - Location Rooms were not like in the picture, tiny rooms, no lift, tiny shower, very basic
- Eva (6/5): Very good deal for young travelers or for others looking for affordable places. - Excellent neighborhood, very affordable rooms. Room was cold. Windows did not seal properly.
- Nina (10/5): Exceptional - Great location, clean, very comfortable bed and friendly staff. A big recommendation from us.
- Taieb (10/5): Amazing !! - Very clean and comfy..the staff is amazing and very welcoming.whenever I had an issue or a question the gentleman was always with me on the phone with plenty of help and assistance .i would definitely come back to this place again .. Just the traffic jam..taxi sometimes can’t go through the area but still it can drop you off too close ..just have to walk couple hundred meters but it’s surely worth it
- Mihir (3/5): Poor -
- Heli (10/5): Exceptional - I recently stayed at Mate Port Hotel during my visit to Istanbul, and overall, it was a great experience. The hotel is located in a prime area, close to popular attractions like the Grand Bazaar and the Bosphorus, which made exploring the city very convenient. The staff were friendly and accommodating, always ready to assist with any inquiries or requests. The rooms were clean and well-maintained, with modern amenities. I particularly appreciated the comfortable bed and the quiet atmosphere, which allowed for restful nights after long days of sightseeing. Overall, I would highly recommend Mate Port Hotel to anyone looking for a comfortable, affordable stay in Istanbul with easy access to the city's major attractions.
- Najada (5/5): Passable - AC didn’t work. Tap water extremely hot, no cold water at all.
- 70rachidr (2/5): This hotel is a fraud - This hotel is a fraud, the room looks nothing like the description (the room is much smaller, the light is not clear, no space to even put a suitcase) and everything was broken (the attached pictures shows a broken restroom outlet, broken standing lamp, and it was a hole under the TV). I decided to not stay there and get the refund, the manager agreed to give me my money back and after I left and made another reservation elsewhere, he contacted me and told me the owner refused to approve the refund so I ended up paying for the same stay twice. I never had such an experience with a hotel and it is definitely not a four stars criteria property.
- Ugur (4/5): - Ben yaşadıklarımı anlatayım siz karar verin İlk gün otele giriş yaptık seçtiğimiz odadaki fotoğraflarla kaldığımız oda farklı yanlışlık oldu deyip özür dilediler kabul ettik İkinci gün sabah odadan çıktık döndüğümüzde oda soğuktu kaloriferin çalışmadığını fark ettik çözümü termostatik vanayı sökerek sağladık ve çalıştı klima merkezi olduğu için hiç çalışmadı Banyo yapmaya çalıştık duşun hem alttan hem üstten su kaçırıyordu duştan sonra tüm banyo su içinde kaldı bilgi verdik sadece alt kısmın tamiratı yapıldı Üçüncü gün duş almaya çalıştık su bir ısınıp bir soğuyordu Personel her zaman yardımcı olmaya çalıştı her konuda ellerinden geleni yapmaya çalıştılar her zaman güler yüzlü iletişim gerek telefonda gerekse yüz yüze çok kibardılar Otelin konumu güzel merkezi ancak sakin noktada şehir gürültüsü fazla yok
- Amila (10/5): Great hotel with greater location - Great location, Karakoy is so vibrant part with just few minutes walking from ferry and tram. Hotel room was clean, had everything I needed. The staff was so nice and helped me with my suitcases. The hotel even if it's in this area with a lot of bars and coffees and the noise can be until 2-3 in the morning didn't have any noise which is important. Really recommending this hotel!
- Katerina (9/5): A very cosy and practical hotel in a very lively neighbourhood. The staff are all wonderful. -
- Corey (2/5): I would not stay here again. - The location was good. However no elevator, so difficult to get in and out of the room. The place was absolutely filthy. The shower leaked all over the bathroom, the floors and walls were dirty throughout, the shower head was broken from the wall, there was soap in the shower from previous guests, the furniture was stained and of poor quality. The images are nothing like the reality. The staff messaged us to tell us they had showed other guests our room whilst we were out. There is no lobby, just a desk with smoking men and cigarette ash all over the desk, the property when we arrived was actually a different building about 50 meters away.
- Farrukh (1/5): Serious disappointment.. - Manager Ibrahim was an excellent person, very cooperative and thorough gentleman. The facility was pathetic . Bedroom on upper floor,no lift and washroom on ground floor. So we refused to stay there and reclaimed the payment paid in advance. Hopefully we get back in time from booking.com.
- Pieter (9/5): Nice place: great location and friendly staff - Great location at walking distance from the main sights. Staff was very helpfull and friendly. Room was comfortable and clean.
- Amin (5/5): Great location - poor management - Location The manager is behaving very poorly. Always drunk and aggressive ! Rooms are as small as it gets.
- Amin (3/5): Hotel is ok. Location is great. Management is very poor - Location The behavior of the manager. Very unprofessional.
- Oksana (9/5): The location is good if you want to see the old city and other places - Staff is brilliant Standard room size with perfect wall view
- Kilian (9/5): Superb -
- Andrius (10/5): great place in Galata - Room was great, very bright and what is most important mattress was very comfortable. Location you can get, near the Bosphorus, loads of cafes and restaurants. We stayed there just before our cruise. Walkable distance to the Cruise terminal. Manager is super pleasant and friendly guy. 100% recommend this place
- Giedre (10/5): Exceptional -
- David (8/5): Very good -
- Alessia (6/5): Passable, only short stays. - Staff very friendly and helpful Room was very small and pictures look different. Good only for a short stay.
- Bianca (8/5): Super friendly great location - The staff were so nice and the location was great. Ibrahaim helped us organise a cake for one of our guests and was always so happy to help Nothing - great value for money!
- Aleksei (9/5): Superb -
- Dmitry (8/5): Best location for the best price - Superb location and super friendly & helpful management! No complaints, considering the price. Just be aware that there is no elevator.
- Susan (7/5): Good -
- Lotfi (10/5): Exceptional - Very nice and helpful staff, clean rooms, calm street, awesome location, ideal for exploring the city
- Maria (9/5): Superb - Well located, clean, nice and attentive staff
- Veronika (10/5): Unique, cosy, family-like hotel in Karakoy - Incredibly kind host/staff, very helpful, fully trustworthy. When arriving to the hotel I was strongly convinced that I booked the only room with a balcony (and apparently I wasn’t), he calmed me down, explained all options we have to make our stay the best. Even though it was just a a discussion I really felt that he cares. Our stay was nearly perfect. The location is great, I really liked the vibe of this cosy hotel. We didn’t mind to climb the stairs each day (some people may find a hotel without a lift as a disadvantage). The rooms are obviously small but still smart equipped, providing you with a good comfort. I would advise to change the mattresses. Those ones in our room were not in the best condition (in terms of comfort). Assuming that a good sleep and relaxation are crucial parts of your stay (in general), I would really pay attention to it. I wouldn’t recommend the hotel for tall people or more robust people. Even though the space is utilized very wisely and the atmosphere is really nice, you would notice some missing centimeters (tiny bathroom, shorter bed).
- Hesenov (10/5): Exceptional -
- Maida (9/5): Superb -
- Constantios (6/5): The building was a satellite location not the main facility.Owners must update this facility and inform the potential cu - Location Cleanness was poor !facilities as well overused and with poor quality .
- Rob (10/5): Exceptional - Rooms are on the small side, but they were clean, the bed is comfortable and the bathroom was good. Free water was topped up every day. We found the location good - near Karakoy ferry pier and the tram for access to Old Town, Galata and beyond. Good selection of bars, restaurants and cafes within a short walk. Very friendly, helpful staff.
- Andreas (8/5): Very good -
- Deborah (7/5): Very well located, helpful staff, but basic room that could be better maintained - Very good location, easy check in and really helpful staff Not super clean, stains on the wall, broken shower hose, impossible to difference the shower gel from the shampoo as no indications on them
- Esther (6/5): Pleasant - Great location, in a hipster area, very close to bars and restaurants. Metro and tram veryclose too. Great location, in terms of neighbourhood, but it is at the end of a dark alley, not in a main street. Also this is like an apartment vibe, almost no reception service, sometimes there was someone but with close door, and they didnt provide any tips on Istambul. There was no bar, or any other hotel services. Also, there was no lift and we were on the 2nd floor. Also there was a super strong tabacco smell very uncomfortable in the whole space. The price in booking is super overpriced vs google,and there were loads of nice hotels in the area that i would have chosen if i knew how was this place.
- O'boyle (10/5): Exceptional - Fantastic location in quiet cul de sac but close to plenty of restaurants and bars. Friendly management and staff. Walking distance of Galatta Bridge and ferries to wherever you want . Nice clean en suite facilities. Rooms made up everyday. WiFi great. Room service available online. Great value for money. Nothing to complain about. Such good value for money.
- Vladimir (10/5): Exceptional - New, clean, easy check-in
- Petar (10/5): Exceptional -
- Mohammed (5/5): Can be great but needs improving - The location, front of house staff/receptionist are super accommodating, quick to offer help, suggestions, spa bath is a big welcome. When experienced few problems, staff were very much on it to solve it. No view, for whole night air condition didn’t work resulting my room to get hot, mosquito issue if window was open due to built up water from AC next door building, it was out of staff out of hand, as there are two suite rooms, both are very different to each other, resulting in confusion.
- James (8/5): Very good - -Great location, lots of restaurants around. Only a ~7 min walk to a tram stop. 15 minute walk to nearest metro station. -Wifi was fast -Staff spoke good english and were friendly -The shower drain didn't drain very well so you ended up with a pool of water at the end of your shower. -The room was clean overall, but there were a few dead mosquitos that were squished on the walls that they probably just forgot to remove during cleaning. Not a big deal but it is unsightly
- Cemil (3/5): Poor - Location was oke. Friendly staff! The comfort was bad Little rooms. Toilet flush was bad.
- Lina (10/5): The hotel is well located. And the price is very fair - It’s very central and very clean Everything was good
- Alvaro (10/5): Exceptional - Great help with everything
- Mariia (7/5): A clean nice apartment, but no elevator and the stairs are very small - Check in easy and the host was very friendly and helpful The only problem was that there wasn’t an elevator in the building and the stairs are pretty small and is like a spiral. The host helped me to bring the luggage upstairs, but I was leaving in the night and transported my luggage alone - it was so so difficult!
- Cansu (8/5): - Rustige plaats met veel bezienswaardigheden in de buurt. Wel kleine kamers. Zeer vriendelijk personeel.
- Dani (10/5): Exceptional - Friendly and flexible staff
- Nikolai (10/5): Exceptional - Great location, exceptional price and very friendly staff, i was traveling with my family and was arriving a couple days late, and they joined our bookings with no questions asked. Highly recommend!
- Nikolai (10/5): Highly recommend! - Exceptional location, close to a busy street with many places to eat, yet it's hidden enough so you don't hear it at night, also very close to piers and a tram station. Upon arrival I've also got an upgrade to a bigger room free of charge. The room could still be a bit bigger, but for this price and location it was more than enough
- Yavuz (2/5): - Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
- Takuto (10/5): Exceptional -
- Verified traveler (10/5): Nice boutique hotek - Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
- Khalid (6/5): Pleasant -
- Ahmed (10/5): Exceptional -
- Cécile (7/5): Super kind staff! There were some small things to take care of and they fixed it right away. - Lokatie, dichtbij uitgaansgelegenheid. Appartement ingang, naast gezellig koffiebarretje Ropi op hoek. Location really good. Close to bars and restaurants. Ropi is nice coffee bar! Trap naar appartement. Stairs to apartment. Niet heel smaakvol ingericht! Not really decorated with care…
- Bernd (9/5): Great affordable stay in the middle of Istanbul - Perfect central location There is no elevator
- Mohammad (5/5): Passable - We asked about room with 2 beds, but room came with queen size bed, we arrived at 4 am so we can’t contact management, Regarding cleanliness, the room was not clean at all, and this was one of the annoying things.
- Alessandro (10/5): Exceptional - Position, price Low ceiling, if you're tall pay attention
- Abdelhamid (7/5): Good -
- Dondoni (10/5): Exceptional -
- Syver (10/5): Exceptional - First of all the location of the hotel is great. You find yourself perfectly located to explore all that Istanbul have to offer! Second but even more important the staff is great , very friendly and helpful! Recommended!
- Gabriela (9/5): Amazing attention and customer service so grateful - El Personal fue extra amable y atento
- Turker (2/5): Wouldn’t go there again - Location was practical Extremely small, pictures are misleading. You don’t get a trust feeling, doesn’t look professional. I was looking in case they would have hidden cameras
- Mohammad (8/5): Very good -
- Igor (9/5): Superb -
- Tursunai (10/5): Amazing place to stay, great location near all trendy and delicious restaurants, galata port and tower are very close. I - The hosts are really nice and friendly! We felt very welcomed and safe
- Jonathan (8/5): Very good -
- Anonymous (10/5): Exceptional -
- Abdullah (10/5): Thanks Erol. - Great stay. Great staff. Great location. Great value. No lift
- Aleksandr (7/5): Put a deadbolt on the toilet door - Beautiful loft design. Price. Locations. Air conditioner remote control missing. Toilet for two rooms. Put a deadbolt on the toilet door
- Vitalii (10/5): Exceptional - Location of the hotel is exceptionally convenient. Galata bridge and Galata tower, tram stops, embankment with ferries are nearby. Lot's of cafes and restaurants are near the hotel, big shopping mall with cafes, restaurants are on embankment. Supermarket Marcrocenter (entrance from street Meclis-i Mebusan Cd).
- Aleksandra (2/5): Very poor -
- Evgenii (10/5): Exceptional - Great service, polite hosts, great location No elevator
- Harrison (10/5): Perfect for touring in Istanbul and comfort - Absolutely amazing, perfect facilities and LOCATION is the best you can get nothing at all
- Noriega (9/5): Overall it was a good place, perfectly located, super helpful staff - Too small!
- Mark (10/5): Amazing stay! Cool spot with amazing staff! Would recommend! - Great staff, good location, daily housekeeping I liked everything! Very nice property
- Arturo (10/5): Exceptional -
- zahirspa2025 (10/5): Clean , Comfortable & Very reasonable Price - We arrive very late and there was person to welcome us . Check -in was very smooth and welcome ! Room was enough big comfortable and clean , We stayed 5 days , any request we had was solved quickly and with professionalism. Thank you guys for making our stay comfortable. Highly recommended . Prices is more than reasonable. Thank you Again and very soon see you again !
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