La Maison BLEUE

Location: Calle Sergio Butrón Casas 88 - M404 SM 307 Colonia Doctores, Cancún, mx

Star Rating: 7.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Solarium
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Shared kitchen
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Broadcast Live sport events
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  2 Queen Beds and 1 Twin Bed

  215 sq feet

  
  

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - 50-inch Smart TV with digital channels and Netflix

  Food & Drink - Refrigerator, rice cooker, shared/communal kitchen access, and toaster oven

  Sleep - A down duvet

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Ceiling fan
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Shared/communal kitchen access
  • Rice cooker
  • Smart TV
  • Toaster oven
  • Kitchen island

• Family Suite with Balcony

  Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The family room also offers a barbecue. This air-conditioned family room includes a flat-screen TV with streaming services, a shared bathroom as well as a balcony with a quiet street view. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Shared toilet
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Body soap
  • Hand sanitiser

• Deluxe Room

  The double room provides air conditioning, a dining area, as well as a shared bathroom featuring a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The double room also provides guests with a barbecue. The double room features a wardrobe and a quiet street view. The unit offers 2 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Shared toilet
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Body soap
  • Hand sanitiser

Guest Reviews

• Magdiel (10/5): -
• Dominique (9/5): - L hôtesse est très sympathique
• Lumbreras (7/5): -
• Nadine (8/5): Fijn verblijf en goed geholpen door de gastvrouw - Vriendelijke gastvrouw en fijn ontbijt Het was niet zo geschikt voor onze 2 drukke kinderen
• rosa (1/5): - Malos volchonrs,mala atenciin. Y mala gestion de la anfitriina
• nahuelda (6/5): Eh . I’d do it again as a quick get away . I wouldn’t invest in an upgraded stay . - It was spacious - I loved the trolley service around the resort . I got a rooftop room with a a jacuzzi that took 4 hours to fill up . I had to call maintenance to come fix it twice . Also there are no latches on the door (I put a chair up against the door )
• Olivier (7/5): -
• Abram (7/5): -
• Carrillo (10/5): - Todo , en general las instalaciones muy bien , la atención y la comida muy rica
• Perez (1/5): -
• Alonso (10/5): - Buena ubicación y costo
• Sandra (10/5): Super 👍 - Tout était parfait ! Yolanda nous a très bien accueillis 😁
• jessica jazmin (10/5): Todo excelente, recomendable - La anfitriona en todo momento estuvo atenta Todo bien
• Hugo53940 (10/5): Très bon logement et Hôte très agréable !! - La gentillesse de l'hôte, son petit déjeuner, son adaptabilité, le prix et l'emplacement. Lit manque de confort, douche peu de pression et chaud dans la salle de bain.
• AUDREY (2/5): - Les remarques désobligeantes de l'hôte. Je lui expliquais que nous prenions l'avion, qu'il y a 12h d'avion et qu'il devait atterrir à telle heure. Mais que nous n'étions pas maître des retards. Idem, pour la connexion internet nous ne savons pas si cela allait marcher. Nous lui avons envoyé un message pour lui indiquer que nous étions arrivés et que nous arrivons chez elle. Nous sommes restés plus de 30 minutes dehors. Il fallait deviner que la sonnette était décorative et qu'il y avait une cloche caché derrière le poteau. De là, elle a exigé un supplément pour le retard, 350 pesos, cela fait cher les 30 minutes dehors en attendant qu'elle nous ouvre. On a essayé de lui dire qu'il était tard mais demain, on verrait. Les enfants avaient besoin de dormir. Elle est restée là bien 10 minutes, pour avoir son argent. Ah oui, vous ne pouvez pas régler la clim comme vous voulez. C'est juste on ou off. Je sais qu'elle est aussi rentrée dans notre chambre pendant que nous étions en bas. Le lendemain, les enfants après avoir pris leur douche veulent aller à la piscine. Elle exige qu'ils se redouchent, et ensuite elle a exigé qu'on lui montre nos 5 serviettes de piscine même si seulement 2 se sont baigné. On se sent vraiment pas les bienvenus! Je vous passe l'arnaque sur le paiement du supplément heure de retard. Bref, cela ne vaut clairement pas le prix payé. Je recommande pas du tout. Et malgré les différentes remarques pas de remise en question de l'hôte, je sais que mon avis va me valoir une réponse vindicative.
• Silverio (10/5): - Excelente para corta distancia
• Ricardo (9/5): -
• Elizabeth (2/5): Servicio no concordante con la habitación ofertada - Está en la página de hoteles.com pero no es un hotel no ofrece los servicios de un hotel , es una casa que rentan por cuarto este con 3 camas no existe baño dentro de la habitación la persona que renta el cuarto es muy demandante, ofrece servicio de garage que no existe no hay agua caliente, los servicios de cocina son restrictivos el baño es compartido para otras habitaciones, en general. No lo recomiendo
• Althem (10/5): - The owner/ manager was extremely helpful.
• Ilias (8/5): - Vriendelijke gastvrouw. Het huis bevindt zich in een industriële omgeving dus soms rijden er camions voorbij. Al bij al heb ik goed geslapen.
• Juan (10/5): - Buen lugar para descansar
• david (8/5): -
• Sébastien (8/5): - Merci à Yolanda super gentille maison magnifique, avec piscine de plus elle propose moyennant un prix plus qu'abordable des packs repas et le transfert aéroport. Les chiens dans le voisinage beaucoup Rien du tout autour pour se restaurer ou se prendre une boisson donc prévoir avant d'y aller parfait pour un départ tôt ou une arrivée tardive aéroport à 10 min.
• Aleksey (8/5): - This is an Ab&B
• Jakes (10/5): - Necesitabamos algo cerca del aeropuerto y la verdad que muy bien! La pena que no tuvimos tiempo para poder disfrutar de la piscina y el jardin! La atencion muy buena y muy pendientes en todo momento! Un placer
• Nereida (4/5): - Esta en linea promovida como hotel pero es una casa y se compartia , casi no se pudo descansar porque alguien llego a media noche haciendo ruido terrible y el ac que estaba en el cuarto no enfriava hasta una de mi hija tuvo que dormir en el suelo para sentirse mas fresca.
• Raul (10/5): - We stayed only for one night , and it was welcoming!
• Olena (4/5): Our stay in " Maison Bleue" - The owner was polite and the place was clean. However, they did not honor the price listed in our reservation, and we ended up paying significantly more than what was shown on the booking page. Our advice: make sure to pay online in advance, not just reserve, to avoid any unpleasant surprises.
• Dixie Giselle (10/5): Excelente - La anfitriona es una persona muy amable, servicial y las instalaciones son súper lindas y agradables! Excelente servicio. Más que recomendado!
• Marco Edmundo (8/5): - Nice and clean. But hot and a/c wasn’t enough to keep the room cold, you have to share bathroom with other people, but overall was good! Oh, by ythe way, I had to pay $20 dlls extra because we got there after 2 am
• Alfonso (2/5): - Nothing didnt stay lady kind of rude no tv too many rules share barhrooms very very far from city no people or stores nearby simple do not rent this proparty paid without using terrible experience make a quick reservation somewhere in the city
• Samuel (10/5): Exceptional -
• Reginal (9/5): A very nice, comfortable b&b. Yolanda is very nice and accommodating. - Yolanda was very accommodating, the room was clean and comfortable with a/c. She accommodated our travel needs to the airport. We expected to stay in more of a traditional hotel. Once we realized we were in the right neighborhood, and that it was more of a bed & breakfast, we were very satisfied.
• HECTOR (8/5): - Solo aclarar que es casa de huespedes y tienes que compartir baño y no hotel como lo hacen creer
• Monica (10/5): Exceptional - Host was great! House was clean and nice. El servicio era fantástico. Aunque nuestro vuelo retrasó y llegamos tarde, el host nos atendió maravillosamente. The location was a bit confusing to get to even for our shuttle taxi but host provided pictures and the address that made it simple
• Pantoja (9/5): Superb -
• j ashley (10/5): Bed & Breakfast Vibes - Very nice small hotel with B&B vibes. Very nice and helpful owner onsite.
• Amber (10/5): - Great value, beds were comfy, very clean, and Yolanda was a great host! She was very gracious with my young kids in her house.
• Ngoc (6/5): A restrictive stay with several drawbacks - This property offers clean accommodations, but several challenges detract from the experience, making it less ideal for most travelers. Difficulties with Check-In The check-in process is unnecessarily complicated. The property, referred to as “The Blue House,” is misleadingly painted a yellowish color, making it hard to locate. Additionally, the address provided on the map is incorrect, and without contacting the owner, it’s nearly impossible to find the place. The owner frequently emails to ask for the exact arrival time, which can be inconvenient for tourists who may lack internet access while traveling. Accommodation Details The property is a private house with three rooms: one occupied by the owner and two rented out. Guests must share a single toilet at the end of the hallway—a fact that isn’t clearly stated on booking platforms. While the rooms themselves are clean, with functional air conditioning and a decent balcony, the overall experience feels restrictive. The house has a kitchen and a pool, but access is strictly controlled. Guests must request the owner’s permission to use these amenities or even to enter and exit the property, as the gate is locked and can only be opened by the owner. This lack of freedom can make the stay feel uncomfortable and, at times, frustrating. Unexpected Fees A hidden cost adds to the negative experience. The owner charges an additi
• Jackie (9/5): Superb - The hosts were absolutely amazing. They made us feel welcome during a stressful situation. They were so helpful and accommodating.
• Mathew (4/5): Wasnt so great. - It had some space outside with pool side where you can sit and enjoy some open air Not worth for the money. Very deserted area and no shops near by. Need a vehicle to go out and has to depend on the owner for everything. Very less ventilation and the air flow in the room was less. Bathrooms were sharing too.
• Geoffrey (5/5): READ MANY REVIEWS BEFORE DECIDING. - Price It’s not what you think. Read all the reviews and then decide. We had a car so getting to airport was easy. For others sounds like a hassle. Towel was fully frayed along the edges.
• Chileleko (9/5): Short and comfortable stay - I like how clean the property was. It was a lovely home and the host was so lovely and welcoming. The accommodation had free WiFi and hot water. The location was perfect for me as it was a short drive to and from the airport. Definitely a good value for money property.
• Enrique (4/5): - No coments
• Neftali (2/5): - Me realizó un cobro que no estaba especificado dentro de mi reservación. El auto lo dejó en la calle considero que si presta un servicio no puede cuestionar los motivos de mi viaje y tampoco limitar la entrada y salida a mi estancia.
• Liebkind (10/5): Exceptional - Very welcoming and friendly
• paola (8/5): - Hello everyone we got stuck a few extra days in Cancun . We found this hidden gem ! We had a large room with 2 full size beds and a twin bed . Large closet space and a balcony. The room included a large TV and WiFi . We shared a hallway bathroom which was actually not in inconvenient at all . The lady onsite is super clean and stays on top of it . We got to enjoy the pool and backyard grill area. Would love to have had a fridge too keep snacks and drinks . We will definitely be using this place in the future.
• Miroslava (8/5): - Everything was great, but I picked this property because of the fact that it has a AC, Unfortunately, it was not working well at all, and it was super hot in the room all night. But didn’t know that it was a great place really good food.
• Kerryann (8/5): Very good -
• Rosalba (10/5): - La señora Yolanda muy amable y platicadora, nos atendió muy bien con un desayuno casero muy rico
• Emmaculate (10/5): Exceptional -
• LILIA DEL CARMEN REZA (10/5): - Cercana al aeropuerto
• Anonymous (2/5): Dangerous area, greedy host. - This is not a hotel, but a room with shared bathroom in someone's house. The owner repeatedly insisted that we take her "taxi service" to the airport, which was more than twice of what uber charged us. When nothing worked, she told us that we have to hurry up with the booking lest the guests in the other room book "the taxi service". In reality, we were the only guests in the house! Don't fall for her tricks, just walk to the main road, and you will be able to get plenty of Ubers any time of the night/day. The linen was dirty, and the towels were torn - they literally had huge holes in them. The neighborhood felt extremely unsafe. We learned later that this is one of the most dangerous drug/crime-infested parts of cancun. Ceiling fan creaked all night. She really couldn't care less!
• Jill (4/5): Hostess was charming but facilities poor for the money - Expensive poor location very cold pool tired flooring and because of sharing with family disturbed by talking in the night
• Parvaneh (1/5): I feel scammed!!! - Be aware!!!! This is an absolute rip-off!!! It’s a room in a lady’s house with a shared bathroom! Nothing is private here! The owner Yolanda lives in the house and she rents out several rooms in the house! She is extremely rude and not welcoming at all! She is aggressive , disrespectful and just an absolute scam! On top of the final price announced here on booking.com she adds a 16% tax and 5% if you pay with credit card. She charges you in mxn and her exchange rate is the highest I’ve seen in my 12 day trip in Mexico. We booked this place because we thought it’s close to the airport which it is but in the middle of nowhere in a very scetchy area where taxis don’t want to come and the owner takes advantage of that! She offers you to drive you to the airport which is 10 min from her house for $40 US dollar and she wants you to pay it up front! Overall it’s an absolute rip off! The house is loud, the doors , stairs and everything makes noice. The towels have holes in them, the bed is hard like a rock! It’s an absolute rip off! Don’t book it. It’s all a false advertisement in her listing! Don’t book and safe yourself the disappointment and wasted money. Book a cheap hotel and you are better off!
• Lydia (3/5): Not what I expected - The location, no place to eat, had to order out food.
• Nikhil (5/5): Passable - The way she contacted and received us. Just the pool is the same as in pictures whereas the room was not. Looks like she has posted old pictures in here. It wasn’t the same. The location was remote and kinda scary at nights.
• Vallejo (1/5): Bad -
• Gordon (9/5): comfortable and owner was very personable - breakfast was good. location was reasonably close to airport. owner drove us back to airport next day, excellent service. nothing
• Tasha (2/5): Will not return - The room was decent size This was a total disappointment , we thought we booked a traditional hotel room not a single room in someone’s home . There are no restaurants close by and we felt as if we were in lockdown ! The neighborhood was scary and I didn’t sleep a wink . Beds were horrible!!! And having to share a bathroom with strangers was so unappealing . I could hear noise and people walking all night . The host offered transportation to the airport for a price but I opted to do Uber , the host seemed upset when she realized I wasn’t going to use her to transport . Uber cost 10 bucks when she was charging 30 dollars . Overall will never ever stay in this place again
• Alexander (10/5): Exceptional - Very Clean and a super friendly Host. Made nice breakfast and brought me to the Airport for a fair rate Nothing
• Esmeralda (4/5): Very uncomfortable sleep in those beds. - The pool was very clean and nice, the house itself was also clean The room had very poor quality beds, very thin and uncomfortable. We have to share a bathroom with other guest and you only get one towel per stay not day.
• Wen (4/5): Disappointing -
• Keith (4/5): Disappointing rip off - The pool looked nice but we didn't use it. I'll be the first to take some responsibility here for not thoroughly reading the property description and trusting the review score but as homestays go, we found this to be one of our most uncomfortable experiences. The room was not cleaned to our expectations with stains and dust throughout. Bedding was not provided as there were only sheets and no duvet covers for the blankets. The neighborhood felt unsafe this was confirmed later by our taxi driver who stated that many taxis will not enter the neighborhood due to drug dealers. We booked this property thinking it would be convenient because it was close to the airport and said it included an airport shuttle, but when we arrived the host told us the shuttle was not included and charged us an additions $30 USD for the taxi. This is three time the rate of a taxi. This property was already $84 USD for a homestay and shared bathroom, in our opinion at that price point the shuttle should have definitely been included. We have been to Mexico dozens of time and have stayed in many locations, so we are very familiar with the country, costs and value. This place is many worth $20 USD per night. We did not feel comfortable in the home as the host's room was right across the hall from our room and we had no sense of privacy. The host stated that there were no restaurants nearby and that we would have to order food from her if we wanted anything. We knew right away that she was just trying to get more money out of us, which contributed to our feeling of discomfort. Save your time and money, look elsewhere.
• Anamaria (9/5): Superb - Excellent service and quality,helpful and supporting.
• Megs (9/5): Yolanda's house is a perfect place for a stay close to the airport. - I think any poor reviews of this property have to do with mismatched expectations. We knew we were staying in a rented room in Yolanda's home and our experience was fabulous. We arrived late at night and the taxi did not know where her home was. Yolanda was up and texting with me and spoke to the driver to give directions. She then met us at the door with a smile and cold bottled water which was very much appreciated. Our room was clean, the beds were comfortable and we had a great sleep. We briefly saw the other couple staying there, but never heard a peep. In the morning, before we headed to our next destination, Yolanda cooked us a basic breakfast with fabulous coffee. (We had arranged this the night before for a pre determined cost). Our three kids swam in the pool before and after breakfast and we enjoyed the garden. Overall the property is clean, quiet and perfect for a stay close to the airport. Yolanda is lovely and helpful and it was a pleasure to share her home. The only small complaint was the air conditioning in the room was too loud for me to sleep with, although the other four in my family were not bothered. I had to turn it off which was absolutely fine temperature wise overnight.
• Ana (10/5): Exceptional -
• Nuri (8/5): Very good -
• Anonymous (4/5): Disappointing - located at very creepy location. didn’t feel very safe.
• Ann (2/5): Very poor - . The home was lovely, as were the pool, and garden.We were able t o use the house refrigerator The booking website mentions that this place was close to the airport and that there was an airport shuttle. In fact it was a 20 plus minute taxi ride at a cost of almost $50 one way and since there was no sign out front, it was very hard to find la Maison bleue, especially since it's painted bright yellow. We were not given a key to exit the building, which was nerve-wracking for the first few minutes. The beds were not comfortable, no toiletries provided and only one towel, until we asked. The place is located in a mostly industrial neighborhood absolutely no eateries im walking distance. Moreover when we paid by credit card there was a surcharge so we ended up paying 20% more than the booking website stated. Not a place we would ever return to.
• Scott (4/5): Mis-advertised room for rent as hotel and poor value - The property is just north of the airport so it served our purpose as an overnight stay close to the airport. Also the shared space and backyard with small pool was very nice. I am not asking for a refund, however I have to point out we thought we were renting a typical hotel room. it turned out to be a single room with a SHARED bathroom. the owner lives in the room across the hall. For the price, this was a poor value. The beds were comfortable. the room was clean. Balcony had no chairs. The shades only covered 2/3 of the windows. To pay for the room by credit card, the owner added 5% to the total bill. we paid $86.28 instead of $75.12 as quoted on Booking.com. Part of the difference is the exchange rate our hostess used. My last issue is to enter and exit the home, the hostess had to be found so she could unlock the gate. there was no freedom of movement and overall the stay was very awkward. Not recommended. I hope the host makes it more clear in her advertisement that it’s a room for rent with a shared bathroom.
• Hayley (1/5): Bad area and hotel would not cancel my reservation for me. - GPS took us to some ghetto and we didn't even get out of the car. GPS took us to some ghetto and we didn't even get out of the car.
• Javier (9/5): Superb -
• Nick (8/5): Friendly owner, clean/nice room - Clean, confortable room Accommodation is in the private home of the owner
• Katherine (4/5): Disappointing - Close to the airport - ~20 minute drive. Room was large and breakfast was available if requested. Issues with payments at the property - host charged additional unexplained taxes and used an inflated exchange rate for payment when there (so expect to pay more than what is stated in booking.com). Also offered an inflated cost to arrange a taxi to the airport for us so suggest making your own arrangements. Didn't have clear instructions on how to check in (you need to call the host) but this was not clear beforehand.
• Chris (10/5): Exceptional -
• Carla (6/5): it was okay. - the beds were comfortable the bathroom did not have a lid, how could you seat to use the bathroom?; there were no screens on the windows and doors so there were many many mosquitoes, the downstairs fan and tv didn’t work.
• Abel (9/5): Superb -
• Donna (10/5): We had a very comfortable and enjoyable overnight stay. We plan to return on our way home in April. -
• Fabian (2/5): No drinking water nor towels provided upon arrival, bad mattresses, $15 surcharge for opening the door after midnight -
• Cristina (10/5): Exceptional -
• Leticia (1/5): Terrible experience. - Everything.

Photos