COSY RIVERVIEW-LONDON EXCEL CENTRE-O2 ARENA

Location: Western Beach Apartments 36 Hanover Avenue, London, gb

Star Rating: 7 Stars

Property Type: Not Available

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Health or beauty spa nearby
• Parking
• Non-smoking rooms
• Restaurant
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Allergy-free room
• Shared kitchen
• Adult only
• Outdoor furniture
• Spa/wellness center services
• Beauty Services
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Beach umbrellas
• Internet access
• Secured parking
• Health or beauty spa nearby
• Water sports equipment
• Bicycle-friendly property

Rooms Available

• Double Room with Private Bathroom

  The Double bed with a private bathroom is located within a 2-bedroom apartment shared with the host. Guest have access to the kitchen, dining area and balcony with a great river view with lots of activities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Le Pantheon (1/5): Hote pas professionelle - Ça fais 1 mois que j'attend ma facture. L'hote fais le mort.
• Manuel van Lijf (8/5): -
• 深圳陈老哥 (8/5): - 位置，价格 跟房东同住，他在隔壁房间。最开始多少有点不习惯，但是房东人挺好的，后面就习惯了。
• Adam (5/5): - Lovely spot and landowner was lovely only issue i found was that there was no lock on bedroom door in the house which would have made me feel more secure sharing with someone.
• Edineia (9/5): Very good overall - Good location, good room.
• Arek (8/5): -
• Anna (7/5): Great location but host is in apartment. - Property is in great location. Close to Excel! And there are plenty of shops and restaurants there. Room is spacious and clean. Bathroom is clean. Unfortunately on booking .com website wasnt clear enough that host going to be there. Lovely man lives there. And it brings a little bit of unease .
• Jana (4/5): Uncomfortable - Location - close to Silverworks island where lots of events happen. The owner is very nice and welcoming. Your experience in this apartment depends on what you feel comfortable with. Didn’t expect this to be a room in owner’s apartment, our fault for failing to read reviews. It was unbearably hot (outside was around 30 degrees) for 7th floor apartment and no AC or fan in the room. It’s very noisy if trying to sleep with window open and the apartment had strange smell. It’s also very difficult to sleep with the small fridge next to bed. No lock on the room door. We ended up leaving early as didn’t want to spend 2 nights there due to being uncomfortable.
• Sammy (8/5): Good location. The host went out of his way to assit me. -
• Tomek (10/5): Exceptional -
• Julian (6/5): Pleasant - Could be cleaner for the cost of the cleaning charge... Didn't know it was shared accommodation, not clear on booking.
• Niek (9/5): Amazing for solo travelers - Amazing place to stay if you don't mind having a friendly host living in one of the rooms. Stayed there for a week and wasn't bothered at all, yet he still asked me if I was doing fine and whether I needed anything. It's close to a metro station and there are cabs from Uber and Bolt everywhere thanks to the location. It's easy to travel both to the city centre and airports. Great recommendation from me!
• Taylar (6/5): Pleasant - Was a great location and host was awesome The bedroom could of had a lock on the door
• Monika (5/5): Passable - Well-equipped kitchen, tea and coffee available. In the room there was an iron, ironing board, a large supply of towels. There were adapters for sockets available This is an apartment where the owner lives, which is unusual for booking and is not apparent from the advert. The owner is very concerned about energy consumption, all electrical sockets were turned off, which we did not know at first and we had a problem using the appliances. The cleanliness of the room, bathroom and kitchen also raised concernsThe owner did not respect the night silence, after 10 pm there were loud phone calls, and when we returned to the apartment late on New Year's Day and went to wash late (around 1 am, he was up 15 minutes earlier), the owner, instead of politely pointing out that he wanted to go to bed and could I hurry up so it would be quiet, he turned off the light when I was in the bathroom and washing, and then yelled at me. The next day the light in the bathroom was turned off, which was ridiculous behavior. The apartment was very cold, when we asked for the radiators to be turned on, they were turned off the next day anyway. We would not choose this option again, the owner is not at all focused on guests.
• David (8/5): Very good - Friendly host
• Simon (1/5): We were treated like kids, one of the worst reception I have ever experienced in my life. - Very poor facility Nothing good in that facility, it was not worth what I paid for. I never wish that place for anyone.. We pay for facility without privacy.
• Carolyne (10/5): Exceptional - Location. Close to Royal Victoria station and lots of amenities. No unsuite.
• Chantelle-emma (10/5): Exceptional -
• Amelia (9/5): Superb -
• Alice (10/5): Perfect and the host was so welcoming - Simple and homely N/A
• Rafal (10/5): Exceptional -
• Mac (1/5): Bad - Nothing Lack customer service
• Harman (3/5): Avoid - The property is well located if, like us, you want to be near the Excel. Parking not costing extra was appreciated. James wasn't there for the two nights we stayed which meant we didn't have any awkwardness of sharing the flat and the lady who he had arranged to meet us for check in instead was lovely. I also think it's reasonable value if you compare it to the cost of some hotels in the area. We had a few issues with our stay. Firstly, there was a bottle of gone off milk in the fridge when we arrived. I wasn't too bothered in truth and I cleaned it out. But when James called Saturday afternoon to check everything was fine with our stay and I told him, he started to say that there couldn't have been any milk in there as he had checked it. It felt like he was implying I was lying about it which was plain bizarre. The worst part however was that we must have been close to the check out time of 12:30 before heading to the Excel. At around 15:30 I checked my phone for the first time and discovered I had missed calls from James and booking.com questioning why we hadn't informed him that we had checked out. We had never been asked to contact him when we left and followed the instructions we were given to just leave the key in the apartment. I then discovered he had attempted to charge us £92 for delaying him getting the cleaner in. I refused and still refuse to pay this. I told James I thought we had left around 12:15 for him to inform me he had footage of us entering the apartment at 12:29. I told him that I had only estimated our departure as I hadn't been checking the time but that I also assumed it wouldn't be a problem if we were a few minutes over. He then accused me of ignoring his and booking.com's calls and told me we should have been out by 12:00. Ultimately, he tracks people's entry and exit times very closely using the ring camera, and the fact that it hadn't recorded us leaving very shortly after 12:29 was a failure of the system he uses but he decided to instead blame us. The last message he sent me was, "We have no record of when you left that's if you have left" as though implying we were actually still in there! I'm not sure if he thinks we are actually still hiding in the flat even now!!!
• Caroline (10/5): Great location if you are a lone traveler attending the excel or events in the vicinity. Ideal for lone female traveller - Friendly, warm and welcoming property owner. Good location.
• Haslam (7/5): Good -
• Anonymous (1/5): Didn’t feel welcome, poorly handled situation resorting to him not letting us leave and we had to get the police involve - I didn’t The host was hostile and abused me, he stayed in the property when it didn’t say that he would be, tried to extort money from us and he also laid his hands on me (he slapped me)
• Nothando (7/5): Good -
• Carmine (10/5): Quiet and comfortable - James was very kind and helpful! The room is in line with what is described. none
• Yves (8/5): Very good -
• Kostas (6/5): Change the title of the property that will say clearly that it’s a shared apartment. - It was ok for a single room The listing was not clear enough that it’s a shared apartment with the actual host. We arrived late at night and found out that we are sharing the apartment with the host and that we only had a small room for that price.
• Toast (8/5): Very good - The host was very kind and made me feel very welcome from the first day, very lovely!
• Susie (7/5): Good -
• Jenny (9/5): Superb -
• Karen (1/5): Read the above - It was not a hotel someone's apartment I didn't end up staying there . I DID NOT GET ANY MONEY BACK I THOUGHT I WOULD BE REIMBURSED WITH SOME MONEY BACK YOUR CUSTOMER SERVICE WAS POOR
• Lee (8/5): Very good -
• Sandeep (5/5): Passable -
• Gemma (8/5): Lovely place to stay. - Owner of the apartment was very friendly and was happy to help with any information we needed. Room was clean, quiet and secure. We had everything we needed and places of interest were a short walk or tube journey away. The apartment building is situated in a lovely area. Right near the cable cars that take you over to the o2 arena. Water sports and a lively bar, all within 5 mins walk. N/A
• Susan (7/5): Good -
• Eduardo (1/5): Rubbish. I wouldn't recommend my worse enemy - nothing I dislike the all stay this apartment needs to be removed from bookings app, would be best for your reputation we have been mislead regarding the sharing the property.
• Chantelle-emma (10/5): A gem by the docks - Spacious room with spectacular views, large TV, mini fridge, fan, lots of plug sockets, comfy bed and extremely quiet. Jamez the host was incredible, always available, helpful with a friendly attitude and had some great chats. Perfect for attending events at the exel and access to the Royal docklands and extremely scenic balcony sunsets.
• Alan (8/5): Very good -
• Chelsea (6/5): owner was nice, but overall, it was a very awkward stay. locks on doors would of helped massively - the location was lovely and easy to find from the tube. the owner was friendly and welcoming after some initial issues with timing and check-in times. appeared rude over message, but upon meeting him, he was friendly enough. I liked that there was a fan and fridge in the room that was very handy room was tidy but small. but as I was out from 7am- 11pm, it was okay. wouldn't want to have been in too much, though. didn't like the fact there were two doors into my bedroom, neither of which had a lock, so it made me feel a little unsafe. didn't like that the " private" bathroom was actually a shared bathroom down the hall. I've stayed in guest houses with owners in before, and usually there's some distance and has more of private feel to it, whereas this one felt pretty awkward. didn't like the fact that there was nowhere to keep your things safe ( i.e., being able to lock the door or put things in a safe), so I ended up having to lug alot of my things around with me
• Lee (10/5): Exactly what I was looking for at a great price. - Exceptionally clean and tidy with a great location.
• Molly (10/5): Great value for money, friendly and welcoming host with flat that had everything you could need - Great location, lovely host who made us feel very welcome and was always very helpful. Would stay again in a heartbeat :) fantastic value considering very central location with good travel links! Great facilities too, all awesome. Nothing :) no complaints, would stay again.
• Julie (8/5): Very good -
• Branimir (9/5): Everything was great! - Excellent place to stay if you need to visit Excel Center!
• Paul (4/5): Disappointing - Owner himself was a good man . Welcomed us . The fact the owner is also living in the property whilst your there . Privert bedroom had no lock on the door on the inside and outside so you have no really security or privacy . Limited space in bedroom very small walk way to get through .
• Khaja (9/5): loved the stay - The first thing that i have liked that the owners they were so polite and we were very free to use ll the places kn the property and the cleanlyness was well maintained.
• Grant (8/5): All in all a nice stay, ideal if you’re out most of the time like we were, thanks for having us! - Where it was situated, safe and secure, comfortable bed Very cramped bedroom but can’t complain price wise for London
• Dpsteel (6/5): Convenient and personable - This is a great place to stay if you have to attend a conference at ExCel, especially if there's a threat of strikes affecting public transport. You can easily walk to the convention center in about 15 minutes. It's more personable than a hotel and the host, James, is courteous and practical, leaving you your own space, but available if needed. I'm not keen on heat, so when I asked him to turn down the heating, it was not a problem, even though it affected the whole apartment. The closet space is practical and the furnishing rather tasteful. I arrived at the agreed time, but James was stuck in traffic and I had to wait outside in the windy weather for 45 minutes. These things can happen, but in such cases it would be good if there was a fallback plan, e.g. "My neighbour can let you in" or "Go to a nearby café and have a drink on me". Also in connection with getting to the place, it would have been nicer to have clearer instructions on the whole procedure. When you're travelling, you want to be reassured you will have place ready for you when you arrive. The apartment could have been a bit cleaner.
• Finley (8/5): Very good -
• Claire (7/5): It was ok - location Small facilities. The photos make it look bigger.
• Heliodor (8/5): Very good -
• Emma (1/5): Bad - NOTHING! IT IS A SCAM! DO NOT BOOK HERE! IT IS NOT SAFE! IT IS AN UNLOCKED ROOM IN A SHARED FLAT WITH AN ANGRY MAN WITH A BATHROOM DOWN THE HALL. I ARRIVED AND IMMEDIATELY LEFT. HE SENT ME ABUSIVE MESSAGES USING MY FIRST AND LAST NAME SAYING HE KNEW WHAT I LOOKER LIKE THROUGH "HIS CCTV". SO HE SECRETLY FILMED ME. DO NOT STAY HERE. EVERYTHING! IT IS A SCAM! DO NOT BOOK HERE! IT IS NOT SAFE! IT IS AN UNLOCKED ROOM IN A SHARED FLAT WITH AN ANGRY MAN WITH A BATHROOM DOWN THE HALL. I ARRIVED AND IMMEDIATELY LEFT. HE SENT ME ABUSIVE MESSAGES USING MY FIRST AND LAST NAME SAYING HE KNEW WHAT I LOOKER LIKE THROUGH "HIS CCTV". SO HE SECRETLY FILMED ME. DO NOT STAY HERE.
• Simona (3/5): Poor - position of the apartment was ok was very cold in the night time, no intimate
• Susan (9/5): Superb - The location was great for the O2 Arena and the host was more than helpful and welcoming.
• Anita (8/5): Very good -
• Kamal (6/5): best location with few comfy - location from excel London cleanliness and storage of luggage
• Stephen (9/5): Great communication, and a comfy stay - Great location to the excel and was welcoming. n/a
• Abhishek (4/5): Disappointing -
• Péter (10/5): It was a good choice, whenever we go back. - It was a nice, spacious accommodation. It was exactly as advertised. The location is good, close to public transport. It is located in a quiet and beautiful neighborhood on the outskirts of London. The kitchen is perfectly equipped. The host is very friendly. I would gladly recommend it to everyone. There was no negative experience.
• Julie (1/5): did not stay - this is a shared apartment you only had the bedroom not clear on-advertisements did not stay this shared apartment with the owner
• Danny (10/5): Great value apartment, immaculately kept, great communication. Would both recommend and stay again, - Beautiful apartment, immaculately clean in a fab location.
• Sai (9/5): Superb -
• Elaine (1/5): I’d like you to get intouch for refund befor I go further - We got there and the man new we were on Google map So he came Looking for us and rushed Us tried to put us in a tiny bedroom what Looked Nothing like the picture faulse advertising I’m so up set with Booking.com for letting us stay there it was a 2 bedroom flat in a unsafe earli that the bath was down the hall no privacy it was a awcud situation and cost me a lot of money been trying to get intouch with booking as ask man for money back he laughted and said no I think it was some type of scam as he wanted 5 pound per night off both of us 100 pound we go back a week later if and 50 cleaner for a box bed room wrong flat number and not the pictures we had seen ….,.,,,,, will Neva be using booking again as stuck in London at 7 at night with no money apauled The whole experience disgusting
• Steph (10/5): Very easy for access to the excel centre. Would definitely stay again - Host was fantastic, very friendly, welcoming and accommodating. Apartment was very clean and immaculately tidy and secure parking was close by. It was super hot during our stay, thankfully the balcony door and window let in some fresh air and a fan was provided.
• Surowiec (10/5): James the host was an absolute gem, so helpful with everything. Amazing location and view -
• Jeanette (10/5): Exceptional - great location. friendly host
• Pavla (8/5): Good choice - Friendly host James. We had a nice room and private bathroom. Well equipped kitchen was available as well. Very good wifi connection. Near DLR station. Beautiful view from window/balcony. Very noisy - there was a heavy traffic and construction site under the window. It is pity, otherwise we would spend more time on the balcony.

Photos