Ultra Modern Room

Location: 5 Bedford Park, London, gb

Star Rating: 7.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Terrace
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Free wired internet
• Internet access

Rooms Available

• Double Room with Private Bathroom

  The double room offers a washing machine, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The double room features carpeted floors and provides an iPad, a wardrobe and mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • iPad
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Double Room

  Providing free toiletries, this double room includes a shared bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area, a washing machine, an iPad as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Seating Area
  • Toilet
  • Washing machine
  • Heating
  • Shared toilet
  • Wardrobe or closet
  • iPad
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Double Room

  Offering free toiletries, this double room includes a shared bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area, a washing machine, an iPad as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Seating Area
  • Toilet
  • Washing machine
  • Heating
  • Shared toilet
  • Wardrobe or closet
  • iPad
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Fine Homes (1/5): -
• Nicholas (5/5): - With the window open, all I could hear was police sirens
• Eduarda (1/5): - Pessima localização e atendimento
• Lisa (6/5): Overall, this was a very good stay with an excellent location, comfortable room, great views, and a - The location was absolutely excellent, perfectly situated and incredibly convenient for exploring the area. The room itself was very pleasant, comfortable, and well maintained, making for a relaxing stay. One of the standout features was the exceptional view, which truly made the experience even more memorable. The host was extremely warm, welcoming, and genuinely helpful. He was very polite and went above and beyond to accommodate. Overall, this was a pleasant experience, and I would recommend it to anyone looking for a comfortable stay in a fantastic location. A few aspects of the stay were less ideal. Accessing the property from outside was also somewhat cumbersome, as there wasn’t a simple lockbox or straightforward self-check-in system. Additionally, there were no tea or coffee-making facilities in the room itself, with refreshments only available many floors below, and I was informed that supplies were often depleted. I also found it difficult to get the heating to work properly, and the shower temperature was extremely hot, requiring frequent adjustment by turning it on and off. In the host’s defence, this may have been due to my own difficulty operating the systems, but a simple instruction sheet or crib guide in the room would have been very helpful. While the property was accurately described as a five-bedroom shared accommodation and I had selected an ensuite room, I hadn’t anticipated how close the rooms would be to one another. This wasn’t a major issue, but it was more communal than expected. Finally, the internal hallway where shoes were left had an unpleasant smell, although thankfully this did not carry into the room itself, which remained clean and comfortable.
• Cornelius Anim (6/5): -
• Verron (9/5): - The convenience of travel to the town centre as well as West & East Croydon station
• Obaidullah (10/5): -
• Ireland (10/5): -
• Princy (1/5): - i’m not stay there because I called too many times they are asking more. I give already my ID and my husband ID, but they asking more proof bank details and postcode. I don’t like that because I think that’s not good
• Dr Nasser (5/5): -
• Blessing (10/5): Comfortable, Quiet and Relaxing - How clean it was and in the bathroom was very clean too with was a +10 points There was nothing to not like about the property
• Syed (10/5): - Location is great
• Tobi (2/5): Not good. - Good view. Too many rules that wasn’t stated before booking. You get told when you arrive. You can’t have even one visitor, not even food delivered, they would have to show ID. Plus, you’d have to pay 10 pounds extra just because one visitor came to visit. And if it’s £10 for each person, regardless of if they’re just staying for 1 second. It’s a place set up to keep your deposit. Beware. Never coming back.
• Natalia (10/5): -
• Diesel (4/5): - The Accomodation The service
• Sagndriella (10/5): -
• Marshall (9/5): - I like the environment and the hospitality
• Chukwudumebi (9/5): - The room was very neat and staff polite Nothing..
• Marta (5/5): Good price for what it is but inconvenient in accessing the place and lacking intimacy. - The room was lovely and well cared for, with an en suit toilet. It turned out to be an apartment with individual rooms rented to different guests, which I hadn’t fully understood when booking. Check-in was available only until 10 pm and the instructions beforehand were not very clear. You need to meet the host in person and leave a deposit, and in my case we had to go out to find a cash machine as there was no option to pay by card. I also want to say I booked in a hurry, so part of the confusion was mine. Still, the arrival felt a bit stressful after a long journey. I would have never gone to a place with those conditions. I needed freedom and easygoing access. If you arrive after 10 pm you need to pay £10 extra.
• Lynn (1/5): Be careful this smart way to steal your money - There is no worse experience than this. I didn't get the key at all but paid for the room. You need to send the front and back of your ID card to a random mobile number with all your addresses and private information. On the day I needed to check in, I received a call asking for proof of identity (this is no problem, but you need to take a photo and send it to a private phone), the ID on the front and back has the name, birthday and various private information, and the funny thing is that the conversation record on the booking website keeps reminding me not to provide private information. That night I was already on the street outside the target building, but I was told that (over the phone call) I had to send it to the phone without checking my ID in person, and finally I gave up communicating in the super cold night wind and booked another hotel. I paid for the room and didn't get the keys, got a headache (physical)
• Ahmetaj (1/5): Stressful, poorly managed, and not worth the risk. Do NOT visit this place. - Honestly, there was very little to like. The room was very small, extremely dirty, and very dusty, with a strong unpleasant smell. The bedding did not feel fresh or properly cleaned. A £100 cash deposit was taken at check-in and was not fully returned. After checkout, the host deducted money using fees that were never clearly explained or agreed to in advance, which only appeared after the stay ended. We were also wrongly accused of smoking in the room, which is completely untrue. Anyone who smoked exited the building to do so, and no evidence was provided. The person who showed us the room was rude, unprofessional, and condescending, and raised his voice, which made the interaction uncomfortable. By the end of the stay, it appeared that scenarios and charges were being created after the fact to justify keeping part of the deposit. In total, £50 was kept, despite no damage to the room.
• Temika (10/5): -
• Claudia (4/5): -
• Kiru (6/5): -
• Vendula (9/5): -
• Sanjay (10/5): -
• Malgorzata (1/5): - Nie było nikogo na miejscu nie zostałam wpuszczona do obiektu i musiałam wrócić do domu Oczekuję zwrotu pieniędzy gdyż nie udostępniono mi usługi
• Remco (9/5): -
• Michael (9/5): -
• Guest (1/5): SCAMMERS SCAMMERS SCAMMERS!!!! Liars and thieves!!!! Book at your own risk!!!!!! Refused to refund £50 deposit…..fraudst - Nothing. The advert is a LIE IT COMES WITH A ROOM, no lock, no access to kitchen, smelly carpet, the list goes on! Booking.com if you are a reputable company, get these greedy people off your platform. How can you take a £50 deposit because i brought a make up artist in to do my makeup! ???? This has been the worst experience of my life!!!!
• alicia (10/5): Amazing!!! - Incredible views! Host was amazing, very friendly and made us feel very welcomed Will be returning! Nothing bad to say!
• Shadiyah (7/5): Fairly - The view The heaters didn’t go on it was cold and the water didn’t have hot water we were told it’s going to be repaired but in the morning there shower was still cold
• Aroun Rashid Rayon (1/5): This place is a chaotic, unsafe, data-risking mess that left me locked out, misled, and completely convinced no one shou - This stay was a total operational failure. The whole experience felt like a case study in “how not to run a hospitality business.” I booked the property last night, pulled up ready to check in, and they straight-up denied me access to the building. Zero service delivery. Zero accountability. They told me “staff are off” even though multiple reviews mention staff living on-site. The math isn’t mathing. Let’s talk compliance, because the risk exposure here is wild. They asked me to upload my ID and proof of address through WhatsApp—not a secure booking portal, not an encrypted platform… WhatsApp. In 2025. After reading other people’s comments, the red flags multiplied. Several guests reported the same shady process, inconsistent directions, and being stranded outside in the cold. Honestly, it made me question how my personal data is being handled. I’m not saying they’re misusing anything, but the process is reckless enough that I now have to escalate and get guidance from the authorities just to protect myself. The listed location doesn’t even match where the property actually is. The onboarding journey is pure chaos: different numbers, different instructions, and no one on-site to support. It’s giving “ghost hotel.” It’s giving “please run.” It’s giving “this should be on an episode of Rogue Rentals.” If you’re considering booking this place, think strategically and safeguard your data. The service delivery model is broken, the communication is misleading, and the check-in process is a supply-chain disaster. There are too many consistent negative reviews for it to be a coincidence. People deserve better, and hospitality standards exist for a reason. Proceed with caution. Actually—don’t proceed at all. This property denied me entry, gave misleading information, handled my personal details through insecure methods, and showed a pattern of unprofessional behaviour echoed by many other guests, making it a place no one should ever book.
• Atiqullah (1/5): 👎🏽👎🏽👎🏽 - Honestly the only good thing is the view over Croydon. Kept in the dark on certain informations.
• ahmed (1/5): - Nothing It was not an hotel.i stood outside the building making calls to gain access and at tge end i left to get a proper hotel to stay. I paid £63 and tried to get my money back even when i paid for insurance, but all did not work. And till now i did not get my money. Even you boooking.com did not help. I just thought it was all a scam
• Vassiliki (10/5): Wonderful room - Perfect location if using trains. All shops in walking distance. Amazing views. New bathroom with good quality materials.
• Harikrushna Bhavsar (9/5): Best place to stay if you 're in Croydon. - We were very pleased with the view from our room, which exceeded our expectations. The room was clean and the bathroom was spacious. The host was also very friendly and helpful. We only stayed for one night, but would have liked to stay longer as we had booked another accommodation for the following two days in a different part of London. I've attached photos of the view from our room windows. There are no significant negatives I can point out.
• Sandri (8/5): -
• Filip (9/5): -
• Amira (8/5): -
• Patricio (10/5): Happy days - I will return whenever I can, it is a place where you can relax and have everything at hand: transportation, shops, and it is a quiet area. I have nothing to say, because everything was fine
• Georgina (1/5): Unexpected extra fees and requests after booking meant I chose not to stay. - The advertisement of the property and photos on the Booking.com website. I booked this property recently but did not stay because of issues that arose after booking. Shortly after confirming, I was asked on the phone to pay an additional £50 cash or BACS security deposit and a £10 late check-in fee. I was also asked to send copies of my passport and proof of address before I actually arrived at the check-in process, which was inconvenient as I was trying to enjoy the time with my friends in the pub, for a start. The host contacted me more than once on a private number, which made it difficult to get back in touch, and insisted I confirm I would be alone on arrival. I did not feel comfortable proceeding. I have reported the situation to Booking.com. I recommend future guests check the property's conditions carefully before booking.
• michael (5/5): - good location parking was on road parking not good as was Croydon
• DAVID (3/5): Not was okay except the hospitality needs improvement - The views was nice The accommodation was generally fine, but it lacked some basic amenities that would make a big difference for travelers arriving from a long journey. There was no kettle to make tea or coffee and no microwave to warm food, so I ended up eating my meal cold. Adding these small conveniences would really improve the guest experience
• Stephanie (8/5): - Easy check in, customer service from Kaye was great
• Caroline (5/5): -
• Azeez (10/5): Thank you to the staff he’s so welcoming and supportive - Clean and the view Nothing
• Antonio (1/5): - I wonder how sick people can stay in business. Horrible interaction. Definitely no go
• Ali-Khan (10/5): Staff was friendly and kind. Allowed us to extend check in time with ease. The views were amazing and superb value for m - Amazing views and big bathroom.
• Betul (1/5): I could not stay because I was not delivered key at the lat minute. They have cancelled and refused to refund. I ask my - Management Issues and Scams: A recurring complaint is about management demanding additional fees for key fobs and then not returning them promptly, leading to warnings of scams. False Advertising: Some reviews mention that the property was "falsely advertised," and experiences were poor. Safety Concerns: At least one review expressed feeling unsafe during their stay. Management Issues and Scams: A recurring complaint is about management demanding additional fees for key fobs and then not returning them promptly, leading to warnings of scams. False Advertising: Some reviews mention that the property was "falsely advertised," and experiences were poor. Safety Concerns: At least one review expressed feeling unsafe during their stay. This property do not deserve being in booking.com. I trusted booking.com and I was scammed and unhappy because they rejected to refund me by giving a funny reasoning. I did not receive the service because of key not delivered and address was wrong. It was not number 5, it was 2 to arrive to get the key. And I informed them, called them they did not react about the key delivery earlier, before arriving.
• Adriano (1/5): Choose Premier Inn instead - Central Croydon Rooms cannot be locked, no place to lock your items AND you are screwed £10/hour (cash not card) after the check-in time. They tell you it is because they have to wait for you-no use of electronic methods hand the 'host' lives in the same apartment anyway.
• Lanre (10/5): -
• Parizek (9/5): - Great view. Good location near train station. Pictures should be clearer which building is the accomodation in.
• Lynette (8/5): - Very clean room & bathroom. Staff was very friendly. As a solo female traveller I was made to feel very safe. Wish there was a tv in the room & all rules set out beforehand. I did kind of feel like a child being given so many rules and regulations. Felt like I had to constantly be silent as to not disturb other people. Getting ready to go out in silence whereas if I was home or in a hotel I would have had some music on or the TV on. Id say a mirror in the bedroom for females getting ready as well. Oh and bigger towels.
• Hungria (7/5): -
• Saleh (8/5): -
• aknaf91 (5/5): - Clean and functional Room was on 37th floor, unnecessary security deposit
• Reyes (10/5): Exceptional -
• Richard (8/5): Very happy with the Stay. - nice clean room in a modern high rise tower and helpful host that stayed in the flat. They should make it a bit clearer what you are booking. Its a room in a flat with the host and other random people in the other rooms. No access to kitchen or fridge. Deposit not mentioned on booking as was the need to whatsapp ID. The flat we were in was not the one pictured, but it was similar and in the same area. It was all good, but would be good to know in advance at time of booking.
• Nathaniel (9/5): A comfortable stay in a great location - I had a great stay in this apartment. The room was spacious, comfortable, and clean. Kaye was super friendly and made check-in easy and smooth. The location is excellent—very close to the Whitgift Centre, with a Tesco just downstairs, which was really convenient. The building itself is modern and secure, making it a very pleasant place to stay. I’d definitely stay here again and would recommend it to others visiting the area. The shower water pressure was quite low, and the water never really got hot, which was a bit disappointing. It didn’t take away from the overall experience, but it’s something to be aware of if a strong, hot shower is important to you.
• Ryan (1/5): STAY AWAY FROM THIS PROPERTY!! Booking.com Investigation Underway - Unfortunately one of the worst stays I’ve had with booking.com - please stay away! The hosts have breached several booking.com policies are being investigated by booking.com. From demanding bank transfers to irregular bank accounts, falsifying information, poor communication, asking for passport pictures and driving license to be sent via what’s app, no access to any property facilities despite being listed and most importantly not returning security deposits with any legitimate evidence. Thankfully booking.com have stepped in and assisted me! I have also been informed by booking.com to NOT BOOK with this property again as what they’re doing is completely against booking.com policies! Please save your money and more importantly save the hassle and book elsewhere in the area. It might seem cheap but there is a lot of “odd” activities going on here…
• Chris (1/5): Management demand additional £50 to cover potential loss of key fob, but then no rush to return it upon check out. I als - Not a lot. Room wasn’t clean. Bedside dresser had crumbs on it from previous tenant. Bathroom grubby. ‘Ultra Modern Room’ is a stretch.
• Antony (9/5): Great hosts and location. Would recommend! - Location was great. Super handy for events at Crystal Palace Park. Bus routes situated very close. Perfect for a short stay and great view from the room. Great hosts who are very imformative and helpful. Unfortunately we couldn't get the shower to become warm.
• Konstantinos (9/5): Good people, good facilities, good location - Kaye was very polite, engaging and accommodating. The room was clean and exactly what I needed it for - a good night's sleep 😴
• Coombes (2/5): Very poor -
• Vasquez (8/5): Very good - Excellent apartment, quiet and super quiet, spectacular view (even better than the photo), very friendly hosts, beautiful building. To improve: although it is quite safe and the outside door has a key, the one in the room would be good if it had a lock. The Croydon neighborhood is not very pleasant to go out, especially single women (yout of drugs and indigent people are seen in certain sectors), excellent to stay and make plans in central London!!
• Gary (10/5): Great experience, good people, handled well by the staff dealing with the customer and situation. - Location perfect
• Oseadeeyo (10/5): Exceptional -
• Syed (9/5): Peaceful. Pleasand and Elegant - Property offers a beautiful view from the window and a serene atmosphere If you are planning extensive travel to central london it can take 45 minutes at least each side. Nonetheless, tubes/trains/buses are within 200m walk from the place
• Jamie (1/5): Bad -
• Marc (5/5): Basic stay, felt unsafe. - Great view from room. Good location. No lock on room door (sharing apartment with others who I never met so felt extremely unsafe). Bed was uncomfortable but bearable. Room small, basic. No tv. Towels were dry, rough, and already stained!
• Adejonwo (7/5): Good -
• Victor-ionel (8/5): Very good -
• Magdalena (10/5): Exceptional - Amazing view and perfect location, everything was clean and the staff was really nice 👌
• Adenike (9/5): Superb -
• Nataliya (10/5): Modern Room close to Gatwick airport - this was my first stay with the ultra modern room and it confirmed to be an excellent place for a short stay, the room was very clean with a stunning view from the window. However, the most important thing for me was the location, which is very close to the Gatwick airport and walking distance from the nearest train station. I would highly recommend this place for a short stay. location, cleanness, welcoming staff and good value for money
• Full (1/5): Bad - It's a SCAM. The person who met me to let me in took me a different address and asked me to transfer £50 security deposit to a company bank details that were not listed anywhere on the Booking.com profile. They do not give you anything in writing to back up the transaction for this extra money.You get all the extra information about the new address and security payment terms after you reserve the room. This host does not offer to cancel the reservation after you made the booking. So if you do not accept whatever rules they email you after you booked the room, you end up on the road 10PM. They show you an apple, and you get a pear.That what's happened to me.I can not rate the state of the room as I di not stay. I just walked away after not accepting the new terms... It's a SCAM. The person who met me to let me in took me a different address and asked me to transfer £50 security deposit to a company bank details that were not listed anywhere on the Booking.com profile. They do not give you anything in writing to back up the transaction for this extra money.You get all the extra information about the new address and security payment terms after you reserve the room. This host does not offer to cancel the reservation after you made the booking. So if you do not accept whatever rules they email you after you booked the room, you end up on the road 10PM like what happened to me. They sell you an apple, and you get a pear.The host was confident to say call the customer service feom Boking.com as they know that it takes at least 90 minutes to get through and your mobile phone battery will go flat earlier most of the case at the end of the day as you are not prepared to go through this 9.45 PM .I can not rate the state of the room as I di not stay. I just walked away after not accepting the new terms...
• Walid (10/5): Exceptional -
• Arush (9/5): Superb -
• Cynthia (10/5): Exceptional -
• Grace (10/5): My stay was lovely. - It is located at a very good place.just a minute walk to the bus and train station Everything was on point
• Kyi-tien (10/5): Exceptional -
• Taba (8/5): Very good -
• Paschal (10/5): Exceptional -
• Wenjun (10/5): Exceptional -
• Roberto (9/5): Superb - Good communication all the times
• Deevesh (10/5): Exceptional -
• Moussa (10/5): It was excellent the Host was very available and helpful - It was very comfortable and very safe
• Lawrence (10/5): Exceptional -
• Feyiseye (1/5): Bad - They have useless customer service. Would not use them again They cancelled the booking and didnt refund. Thiefs
• Harpreet (9/5): Superb -
• Keo (10/5): Amazing - The room was very clean and exactly like in the description. The host was so nice and always made sure everything was alright. The view was also amazing, I absolutely recommend.
• Vando (10/5): Perfect short stay in the heart of London - Fantastic accomodation, the host was incredibly welcoming and responsive. Ecxeptionally Clean facility with a very beautiful view of the city close to major restaurants and public transportation. I had fastastic short stay and Will recommend to anyone visiting London for a short or long stay. Nothing at the moment all was fine except for the fact that the accommodation had no TV which is not really a big deal. If the host can install TV then the accommodation will be ecxeptional and outstanding.
• Kingsley (9/5): Superb -
• Ibrahima (10/5): Exceptional - Great can’t recommend enough
• Chowdary (10/5): Exceptional -
• Gabriela (10/5): very comfortable - Yes, very comfortable and very good location I didn't like that there was no television
• Ibrahim (10/5): Exceptional -
• Ophélie (9/5): Superb -
• Matholo (10/5): Amazing stuff and quite accommodation - What I liked most was the way they were communicating with me, clear information and the room was clean. I was given the help that I needed with respect. I will come back again when necessary I didn’t see the kitchen, I just thought it would be nice to have it.

Photos