Duomo Center Apartment

Location: 5 Galleria Unione, Milan, it

Star Rating: 6.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Shopping on site

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Shampoo
  • Accessible by lift

• One-Bedroom Apartment

  This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The apartment's kitchen is available for cooking and storing food. The air-conditioned apartment features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Terrace
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

Guest Reviews

• Miguel (8/5): Viaje en famillia - Ubicación en el centro de Milán, en una zona tranquila, apartada del ruido del tráfico y los tranvías. El wi-fi no funcionaba y no se solucionó durante cuatro días de estancia. A pesar de recibir algunas indicaciones mediante whatsApp no se arregló nada. El sofá cama un poco incómodo, con un colchón que se movía y descolocaba de su lugar natural.
• Martin (9/5): -
• Isabelle (10/5): Super Aufenthalt und Standort für einen Städtetrip in Mailand mit der Familie - Sehr grosszügige Wohnung, hell, gut eingerichtet. Gar nichts.
• Kostas (9/5): - The location was excellent!The apartment was very warm and we always had hot water!
• Vitali (10/5): -
• SONIA (7/5): -
• Renato (7/5): Ottima posizione a buon prezzo - Grandezza, posizione, temperatura ambiente Informazioni poco chiare su come accedere all’appartamento (box nel video tutorial non aggiornato)
• cathia (9/5): Allez a Milan où - L emplacement le calme au milieu de la ville Manque de la vaisselle comme une casserole et surtout un micro-onde. Au prix payé il n' y avait pas de linge de vaisselle et aucun produit pour la laver a la main. ..
• Tania (3/5): - La tranquillità e la posizione L'assistenza clienti inesistente ho avuto a che fare con assistente virtuale che non è riuscito ad aiutarmi mentre sotto la pioggia cercavo di aprire la cassetta delle chiavi che era difettosa. Sono riuscita a risolvere ma pagare x una struttura facendo il check-in online ed essere trattati così è scorretto.
• Paul (8/5): Convenient location great to see the sights of the city - Great location walking distance to the city attractions for sight seeing
• Isabelle (8/5): -
• Maisuradze (8/5): - The apartment is quite large and well-furnished, it is clean. Unfortunately, it has an uncomfortable entrance, I mean the main entrance and the codes that you need for each one. The app did not work and there was no wifi. I didn't like the steps required to enter, very inconvenient especially when the app doesn't work. (You have to enter through a link to different doors to get to the apartment) Also, the staff didn't help us accordingly. When we arrived, the wifi wasn't working and we actually managed to get into the apartment with the help of other vacationers. Also, there is no wifi in the apartment in general, which I think is very inconvenient... I recommend checking carefully before booking.
• Reece (5/5): Dissapointing - Super location Safe place No WiFi. The WiFi did not work which I consider a standard but also we were continuing are travels to Jordan so planning was a nightmare with no WiFi. The contact was very nice but we didn’t have the time to wait for the ‘WiFi team’ to respond. Empty shower gel and shampoo containers in the bathroom. Empty jars and bottles in the kitchen. No usable coffee machine or even coffee filters.
• Mohammed Said (1/5): - The location The location provided in the instructions did not correspond exactly to the apartment door. The apartment was infested with mosquitoes, and the Wi-Fi was not working inside the apartment (although it worked well near the elevator). Despite my complaint, none of these issues were resolved, and I had to spend three days without internet
• Sumaya (10/5): -
• Omer Bahadir (2/5): Not Good experience for us. - The location was Good. The bed was broken, all night ı Could not sleep because of the fall feel. Wifi was not working. Kitchen table was not clean.
• Tomas (9/5): - This is a fantastic and stylish appartment in a great location. The instructions for check-in were clear enough, although it took us a bit of time to find the right lockbox :-). There were a few small maintenance issues, but we reported those and I'm sure they can be easily fixed.
• Alexa (6/5): - AC Washer Location No Wifi = Expensive phone charges Little Response when help needed
• Beata (10/5): -
• Renato (3/5): Sem Luz - Localização Mesmo com má experiência, tentaram sempre ajudar. Não tinhamos luz. E sem Ar condicionado com 30 graus a noite. Foi uma má experiência. Tentaram uma solução que não agradou.
• Tomáš (6/5): Pleasant - Nice apartment in a good location. During whole stay wifi was out of order, there was just one single wine glas in the kitchen and reconstruction of one of other apartments was going on. Communication with the owner was via chatbot. Despite several reminders we haven't received agreed compensation.
• Denise (8/5): -
• Jordina (6/5): -
• khaled (5/5): suitable for 2 guests no more , customer service operated by bot so any problem during the stay is unsolved - exceptional location at the heart of the Duomo 2 or 3 minutes from everything including the metro station heading to the train station . The apartment is extremely small. The kitchen has been converted into a bedroom, and there is a folding bunk bed in the hallway, which makes movement inside the apartment very difficult if used. It is only suitable for two or three people at most. The air conditioning unit in the converted kitchen-bedroom and the one in the main bedroom are in very poor condition. I contacted customer service, which is managed by a bot, but received no helpful response. Additionally, the refrigerator needs maintenance.
• Moslem (1/5): Nightmare in Milan - never book it - Only the location was good The internet was not working at all during all our stay (5 days and 4 nights). When we arrived, only 1 AC was working (the second was broken). Because of the heat, even the only working AC stopped to work the last day. It was a nightmare for us since the weather was so hot (37 degrees in Milan). The management does not really care about you, neither do booking. My situation was alarming since the weather was too hot without AC and nobody really cares. The management (and through what’s app which is by the way a Chat Bot), just suggested to refund 10% without even moving and coming to fix the issues. The flush of the toilet was also broken . I recommend you to run away and not book this appartment, and run away from booking also since they do not care about you regarding the rent or appartment
• Cee (4/5): A potentially great stay ruined by poor maintenance and no support when it mattered most - Positives: The apartment is in a fantastic location and felt very secure, especially with the main entrance being closed to the public at night as it’s inside a galleria. The bed and sofa bed were both comfortable, and having a balcony was a lovely bonus. Looks exactly as it does in the photos. Communication with the assistant was initially helpful and responsive. Negatives: There were several maintenance issues. One shutter blind was broken, which meant we couldn’t open one window, and another window shutter couldn’t be fully closed. The toilet flush was faulty, and the water wouldn’t stop running. While the sofa bed was comfortable, it lacked a connection between the two halves, so it kept sliding apart when lying on it. Major issues: The most frustrating part of our stay was having no Wi-Fi or air conditioning for the entire 3-day visit. I was relying on Wi-Fi because my mobile data signal was poor, and the temperature was around 36°C. The air conditioner didn’t work because the circuit breaker was tripped when we arrived, and it kept switching off every time we tried to reset it. I reported this to the assistant, who told me they’d contact the owner and follow up. Unfortunately, I didn’t receive any further update until the morning of my departure, at which point I was told they were still chasing the issue. While I was offered a late check-out as compensation, that didn’t make up for two incredibly uncomfortable nights in the extreme heat. Also, there was no on-site management available to assist with these issues.
• Sapir (5/5): Passable -
• Sergei (9/5): Superb - Perfectly located, good conditioned, very clean, and, the main thing - almost absolutely quiet place to stay. This is very rare thing for so centrally located apartements. You should complete some kind of quest to find the keys and to get in, but overall it is Ok.
• Leonor (5/5): Great location but careless treatment - The location is great Finding the keys were difficult. The towels were all wet when we arrived and no bedsheets in one of the beds. Later they changed them. The windows doesn’t have big curtains and it is very bright in the morning. There was no WiFi These type of things are fixable but it makes a stay very different.
• Azza (5/5): Passable - great location The customer service/ phone contact number is a bot, so if you have any issues, it takes a long time to actually speak to a real person.
• Tom (7/5): Good - Location was terrific The communication and support system was absolute joke. There were no clear directions on where to find the apartment. Just by chance when we eventually found it with the help of a cleaner, there were no keys inside the lock box. There was no labelling to identify it. We were not sent the number or floor of the apartment. I received no response when I called for assistance (3 times with the number provided). The keys were in a lock box in a nearby street. We had no idea where this was! We eventually were able to get a security guard to call a number to get a new code to open the lock box located in a garden bed. It was raining, the whole process took over an hour. Undoubtedly the worst system we have experienced. PS The shower was blocked as well and the wifi details provided were incorrect.
• Abdulaziz (7/5): Good - The apartment is consumed and the furniture is outdated NOT vintage. It is required total renovation. The location
• Yelena (9/5): Superb - Great location, the apartment has everything you need, clean, safe. The owner has provided everything you might need, always in touch. I can recommend!
• Sandra (5/5): Didn’t like it. The value of Booking its not accurate nor reliable - Location, clean, the staff It’s dated and needs renovation very badly. The chairs are broken, also the kitchen cabinets. The murphy beds in the hallway didn’t get up and needed to go around the kitchen to get to the bathroom. Don’t understand the rating of 10 by Booking, it seems like a 6 or 7 to me . The building and common areas are dirty
• Dolly (4/5): Disappointing - Location is Good, mostly within reasonable hours, host answers to your queries quickly. There are parking garages close by. Apartment was not clean, the blind in the living room does not work. pillows are too thin, maybe add few more to have more options. toiletries are random shampoo bottles and body lotions pots ( probably left behind by previous guests). The flush was broken, worts nightmare ever dishwasher had dirty dishes and cups in it. apartment floor was not clean and the sink was dirty from previous guests use.
• Gözde (8/5): Just a short walk to Duomo and shopping streets so u dont need to lose time in metro - Great location and very nice clean apartment Nothing
• Daniel (9/5): Ok - Location, cleanness. It was noisy die to construction works from early morning.
• Adam (10/5): Absolutely brilliant. Would 100% recommend for couples or small groups of friends. Will 100% stay here again - The property was in excellent condition and located right in the centre of Milan, a walking distance from all main attractions. It was very easy to access and the owners were very helpful. Nothing. It was perfect.
• Chepy (10/5): Nice apartement with a nice location - Nice location. Very close to Duomo and also to the metro station. I need to get used to the bel from the church close by.
• Melissa (9/5): Superb - clean, big, location, aircon washer and coffee machine but no coffee or detergent. very empty
• Caoimhe (8/5): Perfect for a short stay in Milan - Location location location! Literally ideal for a short city break. Walking distance to everything and very close to the metro for longer journeys. Perfect for the two of us for the weekend. Facilities were great, huge living space, very comfortable and the apartment was spotless. 10/10! One note, huge windows in the bedroom and it got very bright very early! Also seemed like two different types of plugs, our adapters only worked on a couple of plugs - an us issue but worth noting!
• Adele (6/5): Good location - Need more pillows and change the current ones Provide bedding for sofa bed Instructions needed for AC machine, we couldnt get heat on
• Alex (10/5): Exceptional - Great location! Apartment was very clean and comfortable. Highly recommend it!
• Olga (10/5): Perfect. - The property was very clean, cozy, warm, and the location is just perfect. 5min walk to Duomo. Everything is super close. Highly recommend 😊
• Angelov (8/5): Very good - The location was top notch. The kitchen was well equipted and the place was very clean. We didn't have hot water for the last 2 days. Everytime I wrote to the owners, they seem just to read my message and not respond back. The bed was not very comfortable.
• Timur (3/5): sad - the apartment is big and in the very center of milan the hot water and wifi didn’t work at all, usually the landlord would tackle these problems, but not in this case. very late responses and generally « we don’t care » attitude
• Anonymous (1/5): very dirty - the apartment was terribly dirty, there was no bed linen. hair everywhere.
• Ana (10/5): Exceptional -
• Enrico (1/5): Worst experience ever. - Very central location but overpriced. 1) Zero assistance from the apartments provider, their emergency number doesn't work. 2) wrong information of how to access the apartment and find the keys..spent the night outside with -2 degrees trying to get help from anyone on their website. Completely useless. 3) no hot water in the building, cold shower every day. 4) unpaid WiFi, so..no WiFi during my stay. The host didn't do anything to help me. A suggestion for all the customers: choose a different provider or go to a hotel. This one was the biggest waste of time of my life. Ruined my holiday.
• Chiara (8/5): Very good - Location was great, super central Apartment wasn’t very clean, there were many insects in the cealing in the living room and also glasses/dishes were dirty In addition, wifi didn’t work for the full stay (even if the owner said it was an issue with the provider). There were only two rolls of toilet paper and one small package of soap for four nights for two people.
• Evagelos (1/5): Never again - Only the location The worst apartment i ve ever been Very dirty and the mattress and sofa damaged
• Qais (6/5): The location of the apartment is excellent. the apartment is not a good place especiallyfor family - the location is amazing furniture is very poor , the bed is disaster to sleep on it for couple , the bed sheets and pillows are disgusting
• Tim (10/5): Exceptional - The place in the center
• Olena (10/5): Great most central apartment - Very nice, large, most centrally, clean apartment with great view to the cathedral. 2 air-conditioners, washing machine, blinds! For 2 guest very good accommodation. All ok, it would be nice to add dishwashing gel and rags.
• Sana (9/5): Amazing! - Location is just perfect: central without being noisy Comfort: the bed is very comfortable and the bathroom is very convenient + temperature was pleasant with the AC Space: the living room is huge and the bedroom and bathroom are just perfect size Cupboard was very big and convenient The kitchen was very well equipped (haven’t used it but it looked impeccable) The access is difficult with too many doors and keys The keys management is a bit if a hassle
• Gilbert (8/5): the perfect location -
• Isabella (1/5): horrible experience! worst customer service - the experience with this accommodation was HORRIBLE. if it were possible to qualify below 1, that would be the score. The problems started as soon as we arrived and found out the sofa/bed was not available. when we made the reservation we specifically picked this apartment because it had a bed and a sofa bed. however, when we called to ask why wasn’t it working they said it was never detailed in booking that the sofa bed was available and that we were making it up. after an obvious complaint, a lady took over our case and indicated that it must’ve been an error since they had to update that info on booking but it must not be updated yet. they indicated we were gonna get a €70 refund due to the inconvenience. we made it work and went out for dinner with what we thought was the full amount of keys needed to get back into the apartment. After dinner, when we got back wr found out that we were missing a key. not that we had forgotten it but that they had NEVER GIVEN US THE KEY. we called the apartments customer service given that it was late at night and asked what had happened, to which they replied “ops, forgot to give you one key”. after insisting for a decent amount of hours they confirmed that we were not going to be able to get into the apartment that night and gave us another room at a place 30 minutes from where we were staying. we asked them to arrange the transport and they say that the taxi went and didn’t find us…we were the only 2 women standing outside in an empty street at 3am. the taxi never came. so we had to book Ubers and made them confirm by text that they would refund and send soemone with the key first thing in the morning. after sleeping in our clothes in an apartment with none of our stuff to which we arrived after 3:30am, we woke up and went back to the original apartment first thing in the morning by Uber which we paid.
• Karim (3/5): Poor -
• Jaime (10/5): Exceptional - Amazing location and great apartment no faults!
• Calvelo (8/5): Very good - Location Poor instructions getting the apt key if arriving after working hours
• Camila (9/5): Superb -
• Rashmi (10/5): Exceptional -
• Kinga (1/5): very bad experience - ... dirty apartament. we found lots of hair in shower (water was not running down before we cleaned them from the outlet. we also found used bandaid on the floor under bed and dirty bedsheets in the closet. it was prepared for 2 people to sleep.there were also only 2 towels, and should be 3. and apartament was booked for 3 people. i had no place to sleep. there were no bed sheets for me. we tried to open sofa and it was not working. we slept 3 people in 2 person bed. no one helped us although we communicated on WhatsApp. they said we have destroyed the bed and its all our fault. i do not recommend to anyone. we got a small refund (too small...) but it was not worth it. lots of stress and we didn't sleep well. the kitchen was also not equipped well.
• Diana (7/5): Good - The location - is very safe, close to Duomo, and quiet. The ceiling is high and the apartment is pretty spacious. the bed in the bedroom is comfortable and the internet works well. It's just across from a fantastic and cheap sushi restaurant. The place had good lighting and the windows were big and there was a beautiful view of the church, the bells go off but didn't bother us. The apartment has charm and is a location for various law and surgery offices. The host was in contact on WhatsApp and was very polite and friendly. The sofa bed needs a replacement. I was travelling with my brother and it was broken, he had to sleep on the mattress on the floor for the duration of our stay when he slept on the sofa he got back pain. We needed kitchen towels, a microwave, coffee pods, and a few more toiletries and a mat on the bathroom floor. Wifi is hidden in the box, so should leave an explanation, though the host was available on WhatsApp. A few tasteless decorations like a middle finger candle with a broken tip and a random stone.
• Ramona (10/5): Exceptional - Beautiful clean apartment, quiet area, easy to find if you follow instructions. 7min walk from the Dome. Comfortable bed. Manager helpful and available. Would highly recommend!
• Andrew (10/5): Perfect apartment to visit central Milan - Excellent property within easy walking distance of the Duomo and the metro. The apartment is spacious and is in a quiet area. Well situated with a good coffee shop in the arcade below. Nothing
• Mukta (4/5): Disappointing - location no basic stuff like shower gel,blankets difficult to find taxi
• Kamen (9/5): Superb -

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