Jewel Apartment vista Duomo 100m

Location: 9 Via Flavio Baracchini, Milan, it

Star Rating: 3.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  Guests will have a special experience as this apartment offers a fireplace. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a washing machine, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Satellite channels
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

Guest Reviews

• Christelle (1/5): Une honte et A fuir! - La vue sur le Duomo Beaucoup de choses : méthodes de check-in online, service client très désagréable et inutile, beaucoup de choses endommagées porte de l'appartement, lave-vaiselle, four, canapé, toilettes, douche,lumière clignotante dans le salon la nuit, tous les meubles, pas de draps pour le couchage du salon et une chaleur étouffante plus de 19 degrés, appartment bruyant, des cheveux trouvés dans la douche, nous n'avons pas osé utiliser les verres pour boire. Une honte et A fuir!
• Odai (2/5): - موقعها ممتاز التكيف سي جدا، وغير منعزله من الأصوات
• Mónica (10/5): - Zona inmejorable.
• Alessandro (5/5): Posizione ottimale, check-in molto comodo, struttura da rivedere - La posizione e il check-in Abbiamo pagato per 3 persone, ma come posti letto c’era solo un matrimoniale. C’era il divano letto ma solo la rete, senza materasso, lenzuola, cuscino… Avevamo solo un asciugamano viso e due asciugamani grandi. Da rivedere assolutamente il pomello della porta.
• Franci (6/5): - Posizione - Prezzo Ottimo Manutenzione scarsa
• Marika (10/5): -
• Lezlie (1/5): -
• Henrik (2/5): - om man sökte så fanns det goda alternativ dålig kommunikation id incheckning, värden la på luren 5 ggr-
• Josiah (4/5): To help others floor 5 room 2. - Location is good bed is good Bunch of incompetent AI chatbots run this place and was not made clear in text what apartment was actually the room. Spent about an hour waiting and trying to call the host with no timely response. Found the room by going to every floor and looking for the special lock. There is also black/ brown mould on the walls in the shower. No surprise there because there is significant water damage in the bathroom.
• Meleq (2/5): I do not reccomend anyone to go there, maybe my enemies. - Just the location was okay It was dirty , the dirties place I have ever been. nothing worked properly even tv was totally broken.
• Shaheen (4/5): Not clean very disappointed when we turned up at the property it had not been cleaned -
• Saida (1/5): Asquerosidad - Nada en absoluto es una estafa el personal no es responsable no hay wifi ni los productos de higiene el horno roto la lavavajillas estaba con restos de comida ya gusanos había telarañas en el techo del dormitorio la ropa de cama vuelve fatal el sofá todo sucio ya todo comentario que hecho le tengo foto hecho Nada en absoluto es una estafa el personal no es responsable no hay wifi ni los productos de higiene el horno roto la lavavajillas estaba con restos de comida ya gusanos había telarañas en el techo del dormitorio la ropa de cama vuelve fatal el sofá todo sucio ya todo comentario que hecho le tengo foto hecho
• Jennifer (3/5): - Sporco, mobili danneggiati, lampadine mancante quindi casa al buio. televisore rotto, telecomando mancante, problemi con la serratura per entrare in casa. Nessuna reperibilità da parte di chi gestisce la struttura.
• Fatima (1/5): -
• Stifany (1/5): - Non mi é piaciuto nulla Tutto
• Andrew (1/5): If you can afford to spend more on accommodation, stay somewhere else - Central Location The Jewel Apartment has a very central location, just a few minutes’ walk from the Duomo area, which was a positive and made getting around Milan easy. Unfortunately, that was the highlight of the stay. We stayed in Apartment Two, and the apartment itself feels dated and poorly maintained. Every wall had stains, marks, or scrapes, in some cases all at once, which really impacted the overall impression. With a more thorough cleaner and a simple refresh from the landlord — even just going around with a tin of paint and some filler — the property could be significantly improved. Cleanliness was below standard. The sofa was stained and worn, the shower screen looked like it hadn’t been cleaned in a long time, there was mould and soap scum on the shower tiles, and I found hairs in the shower. The towel rail was hanging off the wall, cobwebs were visible on the ceiling, and the general condition suggested neglect rather than wear and tear. Several things didn’t work properly: two TVs were non-functional, the fridge and dishwasher were not secured and tipped forward when opened, the window shutters wouldn’t close fully, and the windows didn’t lock. Because the shutters wouldn’t close properly, the bedroom was very bright early every morning and, combined with constant street noise (alarms and neighbouring shutters), this resulted in poor sleep. The mattress was also extremely uncomfortable. Customer service was another major letdown. I first tried to contact customer service the day before we arrived in Milan and never received a reply. At the time of writing this review, we have been home from Milan for a day and I still have not heard back, including via the WhatsApp support feature where I asked for human assistance. Overall, the apartment wouldn’t be so bad with better cleaning and basic maintenance, but in its current state it doesn’t justify the stay. If you can afford to spend a bit more on accommodation, I would strongly recommend staying somewhere else.
• Kejsi (1/5): Not good for us - Just the location Everything, beginning from thr irresponsibility of the staff
• Ivashchenko (2/5): - Розташування. Помешкання не відповідає фото в оголошенні. Було грязно,павутина в кімнаті велика,диван поломаний і в пятнах. Пропилососено погано. Ціна не відповідає якістю
• Stefano 78 (1/5): - Non ho mai avuto l'accesso all'appartamento, ho scritto diverse mail e messaggi si WA, ho telefonato al contatto indicato senza mai avere una risposta, ho dovuto cercare un altra sistemazione ed ho chiesto il rimborso di quanto pagato anticipatamente. Mi è stato inviato un link di accesso il giorno dopo che ho fatto il check-in ON LINE e NON funzionava, non ho mai avuto accesso all'appartamento. Il giorno seguente la mia prenotazione è stata cancellata. Ho chiesto il risarcimento / rimborso e mi hanno risposto che non è ASSULUTAMENTE VERO quello che ho segnalato. Nulla ricevendo nei prossimi giorni procederò con la segnalazione per TRUFFA.
• Dennis (3/5): Location perfect. The sofa was dirty and smelling. Come to clean the apartment after our check in so when we arrived was - Position and style Was dirty, badly maintained, no shower for wc
• sylwia (1/5): SCAM ! SCAM ! SCAM ! SCAM ! SCAM ! - Unikać!!! Zero kontaktu z właścicielem. Bylismy na czas, dostaliśmy instrukcje jak wejść do apartamentu BEZ KODU ! Czekaliśmy z 2 dzieci pod drzwiami godzine próbując nawiązać kontakt telefoniczny NIE DZIAŁA i przez wiadomosci NIE ODPOWIADAJA. byliśmy zmęczeni po podrozy, potrzebowaliśmy skorzystać z toalety plus dziecko płakało a my nie mieliśmy mozliwosci wejść do środka. Pan z dołu powiedział, ze w tym apartamencie jest to NOTORYCZNE ! Szukaliśmy na szybko innego zakwaterowania, za ktore oczywiscie musieliśmy zapłacić wiecej z powodu last minute. Dzis będziemy kontaktować sie z Booking.com w sprawie tego ogłoszenia JEST NAS POSZKODOWANYCH WIĘCEJ a takze na wszystkich grupach jakich sie da będziemy wrzucać opinie o TYM SCAM! ABSOLUTNIE UNIKAĆ JESLI NIE CHCECIE MIEC POPSUTEGO URLOPU TAK JAK MY ! Check in mieliśmy na 15, o 15 dostaliśmy link z instrukcją jak wejść do apartamentu BEZ KODU ! NIE DZIALALO TEŻ WEJSCIE OPCJA PRZEZ TELEFON. Na wiadomosci i telefon nie odpowiadają. Zmuszeni byliśmy szukac lokalu na ostatnią chwilę za podwójne koszta ! Będąc juz w nowym apartamencie sprawdzaliśmy kod i wciaz go nie bylo- U N I K A Ć
• Juliette (1/5): -
• Marinos (1/5): Very poor for the money we paid - The location I didn’t like many things in the property, dirty pillows on the couch, dirt on the floor and the walls, broken buttons in the oven so we couldn’t heat or cook food, no toilet paper, no paper anywhere at the property, broken flush water in the toilet, 2 TVs in the property both broken.
• yusuf (1/5): -
• MARTINO (1/5): - Nothing All flat was ald and dirty
• Zia Ila 82 (1/5): Per Fortuna 1 notte - Vicina al Duomo Essendo sotto Agenzia Immobiliare, È OBBLIGATORIO ACCEDERE TRAMITE UN FORUM DA PARTE DI ESSA PER EFFETTUARE IL CHECK IN! Tecnica super moderna, (se si ha il telefono scarico è un problema serio) per Entrare in casa..sia portone che la porta camera, Appartamento carino nel complesso se non fosse che, Bagno voto 0, Sporco, capelli Nella doccia, acqua del water non funziona, ma scorre nel water in continuazione, cuscini sporchi, finestra che non si chiude in camera da letto. LA BIANCHERIA VA PAGATA A PARTE €5 A TESTA AL GIORNO.
• Valentina (9/5): L’appartamento è centralissimo e noi ci siamo trovati bene anche nel momento di difficoltà siamo stati supportati al 100 - La struttura è in una posizione eccellente… Si affida ad un’applicazione per aprire le porte e devo dire che funziona benissimo io ho avuto problemi con il pagamento della tassa di soggiorno,ma chiamando il numero che ti danno in Booking ho risolto velocemente la proprietaria gentilissima e molto disponibile… L’appartamento è piccolo ma gli spazi ci sono,il mobilio è un po’ rovinato ma comprensibile penso abbiano avuto come ospiti persone poco rispettose delle cose altrui.
• Artemis (1/5): - Τίποτα Έκανα το check in όταν έφτασα στο δωμάτιο στις 15:00 και μου έστειλαν τον κωδικό για την πόρτα στις 21:00. Κάνεις δεν σήκωνε το τηλέφωνο, τον κωδικό τον έστειλαν 6 ώρες μετά με αποτέλεσμα να πάω σε ένα ξενοδοχείο απέναντι να μείνω και να πληρώσω 3 φορές πιο πάνω την τιμή. Επιστροφή χρημάτων δεν έγινε ποτέ από αυτό το κατάλυμα. Έξω έβρεχε και είχε πάρα πολύ κρύο. Περιμέναμε εκεί 2 ώρες χωρίς να πάρουμε απάντηση από κανέναν. Μόνο ένας κύριος στην είσοδο κάτω μας είπε ότι συμβαίνει συνέχεια αυτό!!
• ANDREA (3/5): - - LA DISTANZA NON E' 100MT MA 350MT ANCHE SE VICINO LA DESCRIZIONE NON E' VERITIERA' - LA BIANCHERIA E' A PAGAMENTO - IL CHECK-IN ANTICIPATO O CHECK-OUT POSTICIPATO E' A PAGAMENTO ED ALLE 10 IN PUNTO DI MATTINA IL TIZIO DELLE PULIZIE VIENE A SUONARE ED INTIMA L'USCITA DALL'APPARTAMENTO - IL CHECK-IN IN REMOTO TRAMITE IL SITO E' COMODO ED ANCHE L'APERTURA DEL PORTONE DEL PALAZZO E DELL'APPARTAMENTO TRAMITE IL SITO SENZA CORRERE IL RISCHIO DI PERDERE LE CHIAVI
• Yasmine (1/5): Worst place I ever stayed - Location is the only good thing about this place , everything else was terrible Dirty shower with hair and mold , licking toilets , everything is broken or malfunctioning, uncomfortable feeling and no assistance from the owner . The worst place I ever stayed !
• Sutallari (5/5): İyi - Herseyi sevdik konumu Ev iyi temiz değildi ve işiklandirma iyi değildi
• Verreycken (1/5): - We booked this apartment two months in advance and paid the full amount a week before our stay. Only after we paid were we asked to send our IDs for a “verification.” Then, the night before arrival at 11 PM we received an email saying our booking was cancelled because “at least one guest must be 25 years old to check in.” We completely understand that properties can set their own rules, but these rules should be checked before taking our money, not afterwards. Because of this last-minute cancellation, we had to find a new place on the same day, which was stressful and expensive. We contacted both Booking.com and the property owners, but we lost the full amount we paid and received no refund at all not even the tourist tax, which we still haven’t gotten back. This was handled very unprofessionally. The age requirement should have been checked before confirming and charging the booking. We would not recommend this property to anyone.
• Carina (1/5): - No he podido disfrutar de mi estancia..ya que el código de acceso no lo he recibido en ningún momento . Así que nos hemos tenido que buscar otro hotel. Que no me contestarán para que me dieran el código para poder acceder a mi habitación que estaba pagada. 😡
• Jesus David (5/5): Alojamiento cercano al Duomo con “condiciones” - La ubicación estaba increíble, muy cerca del duomo y de la galería El alojamiento estaba en muy mal estado, muebles rotos, televisores dañados, paredes dañadas o sucias, los electrodomésticos de la cocina como la nevera no estaban bien instalados.
• Lynette (8/5): -
• Simonyan (7/5): - Mosquitos
• Régine (2/5): - La proximité du centre ville La fenêtre de la chambre est cassée ainsi qu'une au salon donc impossible de les fermer, le froid est rentré toute la nuit ainsi que les bruits extérieurs. Impossible de dormir tellement il faisait froid...les clims en marche, aucune télécommande pour les stopper, les téléviseurs ne fonctionnent pas ... Aucune notice explicative...le système d'ouverture de la porte d'entrée très compliquée....on est resté plus de 30 mns a essayé de l'ouvrir... L'appartement par lui même est joli et bien mais a besoin d'un sérieux coup de remise en état
• Thomas (4/5): Refurbishing täte gut. Schade um das Appartment. Zugangssystem gut gedacht, in der Praxis Verbesserungspotenzial - Lage Schlüsselposition Zugang hat nicht immer funktioniert. Teils kam ich nicht ins Gebäude. Und musste dann > 1 Std nachts warten, bis der Vermieter reagiert hat und mir einen Zugangscode gesendet hat. Mit dem Hinweis, nach 22 Uhr sei niemand mehr aktiv. Keine Emtschuldigung, dass die eigene Technik nicht funktioniert hat. Dann den Kunden besser direkt Zahlencodes zusenden, bevor diese vor ihrem Appartment stranden. W-LAN meist abgebrochen, weshalb der schlüssellose Zugang auch nicht funktioniert hat. Alles schon ziemlich abgelebt und damit recht schmuddelig gewirkt. Auch wenn es sauber und gereinigt gewirkt hat.
• Iliana (1/5): They leave me in street and I don’t recive the code to made a check in ! After hour and half I was forced to book a new - I can’t say what I like because they leave me to stay on the street ! After 20 phone calls and communication with operator in end they dont let us to check . I was waiting for a hour and half to receive the code and in end no body answer anymore . I write emails to them to the booking too with hope that I can cancel the reservation because anyway we book an other hotel for the night . Unfortunately I don’t have any support not from booking not from that place . When I try to call in the next day no body pick up and the day after I spoke again with the operator and I made a request to get my money back for the booking and she told me to write a email and close the phone . Pretty not friendly and arrogant person ! The Leave me in the street for a hour and half and even I couldn’t made a check in for place which I received and pay for ! I was force to book new hotel because I have to rest after the long travel ! I’m pretty disappointed from that place and still don’t have any answers from them regarding the money and I didn’t revive them back which I think it’s right when I didn’t use the place and it’s them foul! Hour and half in the street and then no answer ? I never had an experience like that in my life !!!! And also booking didn’t help me too in that case …. Bad experience definitely!!!!
• Kenneth (6/5): - Beliggenhed var fantastisk centralt og det var det vigtigste. Bad og seng var udemærket. Lejligheden var meget slidt. Kunne i den grad trænge til renovering. Billederne var decideret misvisende.
• Enzo (3/5): - Vicino al duomo Divano sporco, muro della camera da letto sporco con macchie, non curato
• Qamar (1/5): سيئة جداً - booked the apartment from 01/09/2025 to 06/09/2025. I paid twice €20 for early check-in and was left waiting more than 4 hours outside on the street. There was no effective way to communicate with the host. After 4 hours, I received a message saying I was not welcome because I am under 25 years old – a condition that was never mentioned during booking. They also refused to refund the amounts I had already paid. Eventually, after hours, they allowed me to enter, but the air conditioning was locked at a fixed temperature, and the apartment was dirty. The next day, they deactivated the smart lock code, leaving me locked outside for over 2 hours with a sick child who has diabetes, while his treatment was inside the apartment. Despite knowing the situation, they did not cooperate. I had to contact the Italian police, and only then did they send me the access code that should have been provided from the beginning. After all this, I decided to leave the apartment the following day, and they still refused to refund me. حجزت الشقة من تاريخ 01/09/2025 إلى 06/09/2025. دفعت مرتين 20€ لتسجيل دخول مبكر، وانتظرت أكثر من 4 ساعات في الشارع. لم تكن هناك أي وسيلة تواصل فعّالة مع المضيف. وبعد 4 ساعات، تلقيت رسالة تفيد بأنني غير مرحب بي لأنني تحت سن 25 سنة – وهو شرط لم يتم ذكره وقت الحجز. كما تم رفض إعادة المبالغ التي دفعتها. بعد ساعات من الانتظار، وافقوا على إدخالي، لكن المكيف كان مغلقاً على درجة حرارة ثابتة، والشقة كانت قذرة. في اليوم التالي، قاموا بإلغاء رمز القفل الذكي، فوجدت نفسي عالقة بالخارج أكثر من ساعتين مع طفل مريض بالسكري وكان علاجه داخل الشقة. ورغم معرفتهم بالموقف لم يتعاونوا. اضطررت للتواصل مع الشرطة الإيطالية، وبعدها فقط أرسلوا لي رمز الدخول الذي كان من المفترض أن يُعطى من البداية. بعد كل ما حدث، غادرت الشقة في اليوم التالي، ومع ذلك رفضوا إعادة المبلغ
• ХОМИЧ (5/5): -
• Aleksandra (1/5): - Po pojawieniu się pod adresem apartamentu dostaliśmy informację że mamy jechać pod inny adres oddalony od centrum. Zostaliśmy oszukani Niestety warunki spartańskie brud syf brak podstawowego wyposażenia w kuchni jak czajnika czy ekspresu szklanki sztuce wszystko brudne brak poduszki do spania brak klimatyzacji, brak oddzielnej sypialni a to rezerwując miało być. Mieszkanie całkiem inne od tego zarezerwowanego okropne!!!
• Martina (1/5): - Booking dava la struttura tra i suggeriti, solitamente guardo le recensioni, questa volta no. Mi sono lasciata prendere della sponsorizzazione. La struttura non corrispondeva assolutamente alla descrizione: era sporca, sporca è dire poco, non credo sia mai stata pulita, peli nella doccia. Tv, frigo, forno, tutti gli elettrodomestici e il divano erano rotti, e le condizioni generali erano inaccettabili. Ante che cadono. Come se fosse stata abbandonata da tempo e mai pulita. Dopo la prenotazione sono arrivati messaggi per pagare per avere lenzuola e asciugamani, anche se erano compresi già nelle dotazioni indicate nella prenotazione. I nuneri indicati per parlare con qualcuno della società di affitti brevi esterna a Booking sono falsi. Siamo stati costretti a lasciare subito l’alloggio e a prenotare un’altra sistemazione, con un danno economico e di tempo.
• Mcateer (3/5): - The location We paid for early checkin twice. The money was taken but the link did not work for entry until 3pm. There is no way to speak to a human - only automated texts
• Ahmed Zakaria (1/5): - Le numéro whatsapp est robot donc les réponses sont automatique ainsi que j'ai payé 40 euros de plus pour ouvrir la porte avant 15h mais rien n'a marché donc on a eu resté dans la rue avec nos bagages
• Daniela (8/5): - La ubicación es perfecta a cuadras de la catedral y el museo. Estaba todo limpio. Y el colchón super comodo Lo que estaba mal ya lo dicen los otros que pasaron por ahí. Y si o si necesitas Internet para navegar por los link que te permiten el acceso al departamento.
• Tinbit (7/5): It was nice but at the firt day we struggled to get the passcode for the appartement - Everything was good Nothing
• Aurelie (1/5): Horrible - je déconseille ce logement: à fuir! - Son emplacement Que tous soit cassé: lave vaisselle non fixé / plainte arrachée / tv soit san s télécommandé soit avec écran cassé / wc qui penche/ porte serviette à moitié arraché/ fenêtre qui ne ferme pas / lit cassé Sale: moutonS de poussière / toile d’araignée / sale de bain noire Service non présent: on était 4 on a eu que deux serviettes / wifi qui se déconnecte= on n’a pas pu rentrer dans le logement et on a dû trouver un autre logement pour une nuit car on ne pouvait pas rentrer dans ce logement et personne ne nous répondait malgré s qu’on soit sur le palier devant la porte avec TOUTE nos affaires dans le logement à 22h un dimanche soir.
• Bálint (9/5): -
• Annie (10/5): We had a great time staying in this property. - Clean. It’s in the center. Big enough for 3 people. We had everything that we needed. TV in the bedroom is not working while the remote for the TV in the living room can’t be found. But it’s fine. Not a big deal for us.
• Katharyn (1/5): Avoid at all costs - DO NOT BOOK THIS PLACE! I wish I had looked deeper into reviews. The only contact and messages are automated, we were never able to actually get into the place at all despite submitting all documents and going through an insane check in process. Booking.com should remove this place, it’s a scam, and they haven’t responded to any of my customer service requests, so we’re out a few hundred euros given that we had to book a new place last minute that we could actually get into. Avoid! No information or human contact, we could not get into the place. We were unable to stay there.
• Tanmay (8/5): Very good -
• Hossain (1/5): Disappointing Stay – Not Worth the Hype - it’s close to Duomo I rarely leave negative reviews, but I feel compelled to be honest about my experience at Apertamente. From the moment I arrived, things felt off. The check-in process was disorganized and impersonal—no clear instructions, and it took far longer than it should have. The room itself was underwhelming. Photos on Booking.com were clearly outdated or heavily edited. What I got felt tired and not particularly clean. The bedding didn’t seem fresh, and there was a strange odor in the room that lingered the entire stay. Basic amenities were missing or poorly maintained. Communication with the host/property manager was frustrating at best. Responses were delayed, and when they did reply, the tone was dismissive and unhelpful. For the price I paid, I expected at least the basics to be solid—but even that was asking too much. Definitely would not recommend, and I will be choosing elsewhere next time.
• Tammie (1/5): Awful u should of given a code for the lock if anyone has a problem like we did - I didn’t couldn’t get in the room no one to help To small
• Georgina (5/5): Great location and comfortable bed but that’s it. - The location was perfect. The bed was really comfortable and it was great that we had the entire apartment. Check in was simple. The air conditioning didn’t work, unclean (floors were dirty, sofa was unkept, bathroom was unclean), tv in the bedroom was smashed, towel rail was hanging off the wall, there was still a Christmas soap dispenser, both appliances (dishwasher and fridge) are not secured in the fitted kitchen. The bathroom skirting boards need replacing as they’re rotten.
• Alice (10/5): Beautiful apartment in the perfect location! - Fantastic location, beautiful apartment with view of Cathedral which was a great surprise! Communication before stay was brilliant. Extremely happy with our stay. Thank you very much! Nothing. All perfect!
• Ameer (1/5): Horrible - The property was not clean, the sofa was old and broken, and the bed was very uncomfortable. We had a terrible experience with this apartment. When we arrived, we had to wait over an hour trying to contact the host just to get in. The check-in instructions provided were inaccurate and did not match what was required to enter the apartment. Nothing except the location
• Tigran (6/5): Pleasant -
• Hajnalka (1/5): Awful - Nothing I had issue with the lock and the customer service was awful... I've never met such a terrible Customer Service !!! We left the property after the lock issue and due to the terrible Customer Service.
• Erik (10/5): Full automatic, ai chatbot, operator, misding hause manual, luxury design apartment next to the Dome - Really next to the Duomo. View to the top of it from the windows. Good to know, high tech, luxory design apartment, missing house manual :) - got text message to a web based self check in site, fill it pay it and watch the video :) - mobil app to open the locks -5.th floor 2. -door lock: app open, but first turn the lock to close, than turn to open the lock. From inside, do not use the handle just turn the lock to close, than turn to open, and the door is open . - internet modem in the cabinet, down, pull out and push in to the electricity to restart it :) - newer put a white genuine leather sofa to a guest apartment, because some of the guest will sit on it with freshly painted hair :) , never set invisible desk also - unfortunately the AI chatbot can not repair the not properly fixed dishwasher or fridge to the cabinet, do not set back the 2 ways openable window if a guest closed back in a wrong way , ( i repaired) also do not be angry if it can not understand what you like to explain :) ask the operator . - airco remote panel at the entrance to set the temperature, blinds remote on the wall - do not forget, you are on holiday:)
• Anjeza (1/5): Bad smelly apartment, self checkin and they dont answer any call or whatsapp for anything. The second day someone came a - They changed us the apartment, and send us in a total different area. And they do not answer after that. Not clean, ugly apartment, smelly
• Hossain (1/5): Bad - Very bad 😞😞

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