GuestHost - Isola District & Istria M5 APT!

Location: 132 Viale Zara, Milan, it

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Process in place to check health of guests
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as a sofa. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Accessible by lift
  • Key access

Guest Reviews

• eddie72 (1/5): Ad ormai un mese dal termine del soggiorno non ho ricevuto nessuna Fattura o ricevuta Fiscale - niente sono ancora in attesa di emissione di una fattura o di una ricevuta fiscale come prevede la legeg italiana ma dopo diversi solleciti continuo a non ricevere nessuna risposta, l'unica offerta è stata quella di produrre un attestazione di pagamento che non ha nessuna valenza al fine dello scarico dei costi in contabilità o di rimborso. Mi sembra un'attività al limite della legge, verificherò con L'agenzia delle entrate o con la guardia di finanza la correttezza della struttura dal punto di vista fiscale.
• Oleg (10/5): - Amazing location and a very good communication! Good value for the money!
• Ferenc (9/5): It's perfect for a family , close to tram and metro too, supermarket is only 200m. - Large and well equipped apartment + you can easily reach the city center or the train stations.
• cecilia (9/5): Great stay - Nice apartment Washer didn’t work
• mario (6/5): - Posizione comoda Alloggiato spesso in questa struttura negli ultimi 4 anni, segnalato che acqua calda della doccia esce tiepida ormai più volte e la risposta sempre la stessa "provvederemo" ma non è mai accaduto
• OGARIO68 (8/5): -
• Costa (1/5): La casa lurida - La vicinanza alla fermata della Metro. Ogni singola stanza era piena di polvere in tutte le superfici. Pavimenti luridi, bagno con scarichi otturati nel lavandino e nella doccia. La casa puzzava di rinchiuso ed umidità. Il telecomando della TV ( vecchia e non smart TV) era sporco ed incrostato. Tutte le placche degli interruttori erano sporche.Eravamo 5 persone abbiamo trovato letti pronti per 3 persone. Aprendo il divano letto abbiamo trovato il coprimaterasso pieno di capelli.
• Barbara (2/5): Non prenotate questo appartamento ( ma soprattutto non aspettatevi una reale assistenza dà Booking)! - Non mi è piaciuto niente Praticamente tutto ma in particolare la difficoltà nel fare check in, entrare in casa ( 3 porte con diversi codici), la mancata assistenza da parte di Booking ( colgo l’occasione per salutare il misterioso responsabile degli appartamenti di Milano che chissà perché si è rifiutato di presentarsi con nome e cognome, che si è dimostrato solo cafone , maleducato e totalmente incompetente);mancava l’oblò della lavatrice, non c’erano vere posate , però i coltelli da macellaio si; niente spugna o sapone per i piatti, un solo rotolo di carta igienica, la maniglia della finestra rotta; le chiavi di casa nascoste in una porta ( a sua volta nascosta) , e per finire sono rimasta chiusa in bagno perché la chiave non girava più; appartamento sito in zona poco raccomandabile; mancava ogni minimo gesto di cura o cortesia verso l’ospite
• Manuel (3/5): - Die ganze Wohnung hatte einen sehr unangenehmen Gestank - Schimmel hinter der Tapete? Es waren nicht genug Betten hergerichtet. Die meisten Betten waren sehr unbequem. Am Balkon wohnte eine Taubenfamilie. In der Küche gab es kein Besteck zum Essen und nichts zum Geschirrspülen. Die Waschmaschine hatte keine Tür.
• Cerna Gonzáles (10/5): -
• Sergei (7/5): -
• Ana Madalina (7/5): - It had good connection with the subway and you could reach very quickly the city center It could have been more clean;it was clean but in some parts the dust was visible
• Ērika (10/5): Great stay - Everything was great — very clean and beautiful. Convenient location in a calm and pleasant neighborhood. Easy and friendly communication with the host. -
• Rhodri (7/5): Close to restaurants and Metro - Good location, spacious rooms, comfy beds. Awkward layout - extra bed is in main bedroom so one kid ends up in with the parents and the other in a big room alone. The second bedroom has sofa bed but needs TV etc. lounge area to relax. Entering it was like the crystal maze with a series of videos and apps to unlock each of 3 doors. Maybe a simple key box would be easier. Basic facilities, no cloth or towels etc for kitchen. No heater for drying clothes and radiators didn’t work. All minor issues but worth mentioning.
• Marcin (9/5): Nice, quiet and spacious apartment. The fully equipped rooms ensure a pleasant stay. -
• Moatazbellah (10/5): Exceptional - Fantastica Fantastica
• Ivana (10/5): Exceptional - Great location. So close to metro station. Very nice and big apartment.
• Maria_brest (8/5): Lovely stay in Milan - The apartment was bright, airy, and had all the essentials we needed. The block of flats is quiet, and the area feels safe. The kitchen is well-equipped, and the bathroom is spacious and modern. Perfect place to relax after a day of sightseeing in Milan! The host provided detailed video instructions how to go to the apartment and open doors with codes nothing
• Xiangru (8/5): Satisfied with the accommodation, but the service could be improved. - This apartment is in a great location, only a 5-minute walking distance to the Metro station. To access it, you go through multiple gates, which made staying there feel quite safe. The rooms were clean and comfortable, equipped with a kitchen and washing machines, making it suitable for a long stay. However, the intermediary only provided ONE dishwashing capsule for our 7-night stay... This apartment is managed by an intermediary run by a large group of people. They initially agreed to let us check in early for luggage storage but then refused when we arrived. The most annoying part was that they refused to provide an electronic invoice or tax receipt, claiming they "cannot." Instead, they asked me to pay more for a "quietanza," which they said "has the same validity as a normal invoice."
• Alexandra (8/5): We were very pleased with our stay! I will definitely recommend this apartment to my friends. - 1) location of the apartment, 2) very convenient and accessible - all types of transport (metro, bus, tram), 3) a large grocery supermarket is located nearby 4) excellent authentic Italian restaurants the apartment is good but: 1) washing machine - not working (no front loading door) 2) in the kitchen the roller shutter (balcony door) does not open completely, therefore there is no natural daylight and no fresh air 3) a little noisy at night and early in the morning from service vehicles on the street
• Mei (8/5): Very good -
• Victoria (10/5): Great apartment, 1 minute to the metro station, nice area, helpful host -
• Kalver (7/5): Good - Good interior. A bit dusty/dirty. Shower temperature switched from from hot to cold by itself.
• Kirill (9/5): Superb - Location is very good, quiet district in 150 m from Istria M5 metro station. Apartment is spacious. It is equipped with all necessary amenities, everything was in working condition, nothing is broken or damaged. Access to the apartment was tricky. Provided instruction is not clear. I highly recommend all future guests to make sure that they are in touch with support on WhatsApp in advance. You will also need to have your smartphone working and having Internet access, otherwise you will not get in. You will face three doors on the way (entrance to the building, entrance to the stairway #4, apartment door), all with electronic locks. Building and stairway doors open only if you first call the apartment number on keypad (press 64 on keypad then bell button) and after that press "Building door" and "Unlock" button in following pop-up window on the website at URL which will be provided to you via WhatsApp by support. So you must use both keypad at the door and button on the website! Apartment door can be opened with provided numeric code on the same website, but it appears there only at 15:00 of the day of your arrival. You have to press anything on keypad on the lock handle to activate it (display lights up) and then enter the code and press unlock. Wait for silent click of opening lock then rotate it clockwise three times. After that you can use the handle of the door to open it. Alternative to open apartment door is simpler - just open the provided URL, press "Apartment door" and "Unlock" button in following pop-up window. Listen for opening click and you can rotate the handle to open. To close apartment door you have to repeat your actions, get the lock unblocked and rotate counterclockwise three times. But don't rely much on provided code which you can enter directly on lock's keypad - in our case it stopped working on 2nd day of our stay and we had to contact support again to re-issue new code so we had to stay in front of the door with kids and wait for the procedure to be completed. We were lucky that it took some 5 minutes only. But it was a bad surprise. So keep some charge in your phones when getting back late!
• Dinc (10/5): Exceptional - Lovely Place and Great staff
• Joshua (8/5): Very good -
• Dmitrii (10/5): Exceptional - A beautiful apartment with so much room for two families. The host has left very detailed instructions to go to access the apartment. There is a supermarket near by and also a small old-school Caffe where you can have a good espresso for just 1 euro.
• Myrto (8/5): Very good - beautiful apartment good location big apartment enough space for 5 people good neighborhood the water in the shower didn’t go down so a small problem might have with the water of the shower
• Bagzie (10/5): Viale Zara - everything was great! I recommend the apartment to everyone! It is close to metro stations, shops, you have parking near the building! add some cutlery (spoons, forks) everything else is great!
• Αργυρώ (6/5): Pleasant - The apartment is very close to the metro station. It was big enough for 5 people. We found hair and used stuff from previous guests. It could be cleaner.
• Violeta (8/5): Very good -
• Florin (7/5): Great positioning near the metro! The apartment is spacious, but unfortunately it lacks cleanliness! - The apartment location is very close to the subway station, no more than 5 mins! In the near vicinity you will find a supermarket, a really nice restaurant and a really great ice cream place! To access the apartment you need to pass through 2 access gates and take the elevator. The access method worked flawlessly and we appreciated the fact that we did not need to carry any keys with us! The apartment is very spacious, but unfortunately we had issues with its cleanliness! First thing that we did not like was the fact that even though the check-in starts at 15:00 and we arrived at 16:30, the apartment was still not ready for us! The cleaning hadn't finished and it was probably done at a rapid pace given the fact that we were waiting at the door! After we entered the apartment, there was an incredible amount of dust in all rooms, especially in the kitchen! I have never found this much dust on the floor tiles in any stay I've been in! Either there was no time left to vacuum or no one stayed in the apartment for a long time and dust accumulated! All in all, the cleanliness was definitely lacking! Another unfortunate thing was the shower drain which was partially clogged! We had to take great care to avoid flooding the bathroom tiles! That was until we found the suction cup sitting near the window and we unclogged the shower drain ourselves!
• Igal (7/5): fun. nice. clean. but very frustrating at times - The apartment was very nicely designed and clean, and located close to the metro. the beds were comfortable. liked the dishwasher. The host was hardly available, and it was very difficult to communicate with them. There is a washing machine but no drier and no place to hang the clothes to dry. Check in was horrible!! entering the apartment was mission impossible, through 3 locked doors, and no one to communicate with.
• Amit (9/5): Meets our expectations. - They opened the door on a call (we stopped by at night). Located in a quiet area, 50m to metro and tram. Supermarket 200m across the road. Spacious, the kitchen is equipped with everything you need. Comfortable rooms and beds. The description matches. Ancient house. Cleaning was done after the departure of the previous guest long before our arrival. Dust accumulated, we had to clean everything. There is no key to the basement, and there is a garbage can for plastic. Passed plastic trash to the concierge. You need to use the shower carefully so that it does not flood the floor. Let me remind you that in Italy there are no standard European sockets. There are several adapters in the room, but it is advisable to bring additional ones.
• Evgeniya (1/5): to avoid by all means - first of all I must say that the place doesn’t even deserve one star. where do I begin? I suppose I’ll start by saying that it was officially my worst ever booking.com experience. The apartment was booked for me, my husband and his mom who is in her 80s and has problems with legs and gets tired easily. when we arrived (at 3pm as was requested by the host) the apt was not ready. to say it was filthy would be a compliment. to get in touch with the host wasn’t easy (to say the least): no one answered the phone. WhatsApp contact didn’t receive any calls or audio messages. made me type everything, like I had no other things to do. booking.com needed to hear from the host first (of course), which in NO way helped us solve the issue sooner. waited for the cleaning company for 2 hours (we couldn’t even use the toilet or wash the hands: no soap, no towels, guests before us did some waxing and left evidence of it even on the toilet, couldn’t lie on the bed and rest after a long trip, didn’t want to leave our bags there not knowing who was going to show up to finally clean the apt.) Two hours later a man showed up without any cleaning equipment! as far as I could see the apt was equipped with such either. The man was clearly NOT prepared to clean this amount of square meters and mess. Started calling someone trying to sort things out. Eventually gave in and promised to clean the apt in 2 hours (eyes roll). The apt is located far away from the city center. We couldn’t leave and come back in 2 hours, would be a big waste of time, besides we had plans to have a family dinner with people whom we hadn’t seen for over a year. so when we got back home after 10pm the apt was alright, not spotless at all. The same night the lights went off in the building. we still hadn’t had a chance to take a shower. The host (or whoever I communicated with on booking.col) made me feel like it was my fault, like I was a spoilt needy, picky b…ch who couldn’t place herself in their place, and suggested contacting booking.com if I had further complaints.

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