Rakuten STAY Tokyo Asakusa

Location: Sumida-ku Azumabashi 2-16-6, Tokyo, jp

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• CCTV outside property
• Security alarm
• Free wired internet
• Internet access

Rooms Available

• Single Room, Non Smoking

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. This apartment features heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Okaimono-Panda Room/ Double Room, Non Smoking

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. This apartment provides heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Double Room, Non Smoking (Lower Floor)

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. This apartment provides heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Economy Twin Room, Non Smoking

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. This apartment features heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Okaimono-Panda Room/ Twin Room A, Non Smoking

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. This apartment features heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Double Room, Non Smoking

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. This apartment features heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Okaimono-Panda Room/ Top Floor Twin Room, Non Smoking

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. This apartment provides heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Twin Room, Separated Bath and Toilet, Non Smoking

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. This apartment offers heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Okaimono-Panda Room/ Twin Room B, Non Smoking

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. This apartment features heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ossian (10/5): - Tout était niquel je ne comprends pas les avis négatifs. Enregistrement facile à l’accueil sur tablette. Quartier sympa et proche de la Sky tower et d’Asakusa à pied.
• Chia Chia (7/5): - 離晴空塔很近，在住宿附近就可以近距離看到完整的景色 入住後發現廁所有異常狀況，經通知飯店人員無法及時修復但因為客滿也不能換房間，只有請房客使用公共空間的廁所，無後續處理
• Ada (9/5): -
• Ralph (5/5): Ok, glad only one night - Slept ok, unusual decoration cramped, no staff and annoying access and check in stains on carpet, sockets and mirrors not convienent
• Juan (8/5): -
• Jenna (7/5): - I like the vending machine, the easy walk to the train stations. The beds were decently comfy. I don’t love that there’s no staff on site to check you in or assist with anything. The rooms are tiny and you couldn’t tell that online.
• Karen Liliane (9/5): -
• Kosuke (10/5): -
• Kamil (8/5): - Lokalizacja, tv w pokoju, duże łóżko, wszystkie potrzebne rzeczy były w pokoju Mało miejsca, tv mógł być nowszy z dostępem do YT
• Carlo (5/5): - Location Room was tiny
• f3bba7898eae7084f34b5fbc2bb7b7b9 (8/5): -
• Mathieu (8/5): - emplacement, propreté taille de la pièce très petite
• Elisa (9/5): - Struttura pulita e abbastanza vicino al centro e alla fermata della metropolitana Le stanze sono molto strette e se una persona è fuori misura fatica a muoversi
• Meelis (7/5): -
• Norma (9/5): -
• Moritz (7/5): - Lage super Check-in durch technische Schwierigkeiten etwas unglücklich Fernseher hat keinen Chromecast oder AirPlay - sehr schade
• Carolina (10/5): It’s a nice place to stay. It’s near Tokyo skytree. - It was comfortable for two
• Martina (9/5): -
• POMME (10/5): -
• Georg (10/5): -
• masako (7/5): 無人は、もひとつ - 匂いがあった
• CY (9/5): -
• NATSUKO (10/5): nice accommodation! - 立地の利便性が素晴らしい。ツインルームでトイレ浴室セパレートでこの価格は大満足です。安い理由となる欠点探しを試みましたが、一つもなく安心して過ごせました。 部屋から眺めるスカイツリーが圧巻でした。 特にない
• Luc (8/5): Très bien - L’emplacement, chambre très propre, chaussons et nécessaires de toilettes mis à disposition. Nous avions réservé une chambre de 13m2 mais nous avons eu une chambre de 9m2. Très petit quand on est 2 avec 2 valises mais ça passait
• David (6/5): -
• Ramkaran (9/5): -
• Giulia (10/5): Perfect location and great value for money - Location insanely good, bed was comfy. I booked a twin room even tho I was traveling with my partner because I know that double beds in Japan are crazy small, it was a great choice. We only had two cabin backpacks and two slightly bigger checked in backpacks and the space in the room was barely enough. I would not recommend if traveling with hard case luggage or if staying more than a couple of nights. We loved it, it was perfect for our needs and the price was great for the area. It’s located on the keikyu line so reachable from both Haneda and Narita on a direct train with no change. 10 minutes walk from senso-ji temple which is insanely beautiful by night with no one around. The vending machines in the reception accept credit cards. The remote check-in process was smooth and very quick by showing the QR code received after registering online at the link that sent us the day before arrival. We loved everything but only stayed one night. The space is actually very very tight but we didn’t care.
• Ryotaro (10/5): -
• Pedro José (9/5): -
• POOJA (3/5): Location was great, very close Asakusa subway st. and Senso-ji Temple. Room size was a lowlight. - Not applicable The room was too small, tiny to say it better. No sufficient place to keep even 1 large luggage per occupant although the room is meant for twin sharing. Room didn't have microwave, which was a big miss. Room cleaning should be done at least every alternate day be default.
• Litchfield (10/5): - Easy and comfortable. No fuss. Just what i needed.
• yuki (7/5): 安くて快適 - タオルがたくさん置いてあって良かった！ 壁の汚れが少し気になりました
• Song (8/5): convenient and great security - The location No luggage service before and after check in
• Mone (10/5): -
• YI-BIN-HUANG (8/5): -
• Yun Chen (6/5): -
• Minami (6/5): - 駅からも近く、窓からスカイツリーが綺麗に見えて良いホテルだった。部屋の中も少し狭いけど非常に清潔できれいでした。 2泊しましたが、1泊後に清掃が入った形跡がなく、タオルもまったく交換されていなかった。 清掃はどちらでもよいですが、せめてタオルは交換してほしかった。無人受付なのでどうしたら良いかもわからず、、1泊後の朝に清掃の方が館内にいるのは見かけたので、2泊以上する場合はタオル交換のサービスはあったらいいなと思いました。
• Chin Wei (8/5): -
• Tamieka (7/5): The staff were very lovely. It’s a good hotel to stay at. Good value for money - The location is good. The room was nice and clean. I didn’t like how hard the bed was. Made it quite difficult to get a good rest
• Thomas (8/5): -
• Cristina (9/5): - Estaba en un lugar facil de ubicar desde la estación de Tren y cercano al SKY Tree, combini cercano y conveniente.
• kazuya (7/5): 良かった - 立地、場所が良かったし静かだった チェックインに戸惑ってしまってた 清掃係？なのか、スタッフなのかわからないけど、挨拶しても無視されました。
• RYUKI (8/5): -
• Daniela Alejandra (10/5): Maravilloso - Es un cómodo y cálido lugar para volver después de un día de caminata en el frío. La cama es súper cómoda. -
• masato (8/5): -
• finn skou (8/5): -
• Daniela (10/5): - very cute Pandas at the entrance. All digital no need to meet someone. Nice mini bathroom. Clean
• Chikusa (8/5): -
• ScottytheAussie (10/5): -
• Donna (10/5): We had a good stay ! Very close to the subway lines , Asakusa station is just a 10mins walk - Good Location A little dusty
• 鈴木 (10/5): -
• Camila (9/5): Habitación cómoda e ideal para descansar - Muy cómodo y limpio. Un poco estrecho.
• Denis Elkin (9/5): Nice place to stay a couple of nights! - Really nice location - close to public transport and Asakusa shopping streets and other tourist attractions. Room is very small but good enough if you just need to spend a couple of nights there. Fully automated manless checkin and checkout.
• CHIAKI (8/5): ありがとうございました - 最初チェックインできずオペレーションセンターに何度も連絡する事態になったが、最後まで対応してくださった。部屋のいたるところにお買いものパンダがいて可愛かった。アメニティも豊富で快適だった。
• Arianna (8/5): -
• Mon (5/5): -
• Paola (8/5): - The location was great near to the bus and metro station, the room was little but confortable and clean.
• Nagisa (7/5): 爆睡 - きれいでした コーヒーが嬉しかったです。 パンダの部屋を想像していたので、普通の部屋で少し残念でした。
• DE FEO (7/5): -
• Chien Chang (1/5): -
• Luis Eduardo (9/5): Surpreendente - Ótima localização, check in fácil e quarto bem confortável com ótimas amenidades. Adorei a máquina de café. Fui informado que não havia onde deixar bagagens, mas havia um espaço enorme no saguão que poderia ter deixado, então atrapalhou um pouco meu planejamento.
• Fernando (8/5): -
• Lihao (9/5): 很好 - 希望可以增加打扫房间和补充房间用品的次数
• Nobuya (8/5): Check in at 3:30 and avoid the traffic jam. - The bed was very comfortable. Nothing about the facility itself is bad but it is a chore to check in at 3pm when there are many other groups checking in as well. The self check in system is glitchy and the remote support staff via the screen speak poor English and poor Japanese so it was difficult to resolve issues. Other groups were having similar problems so the little lobby was a noisy mess for 15 to 30 minutes.
• Iker (8/5): -
• Ekaterina (8/5): -
• Daniela (6/5): -
• Answer (9/5): -
• 白川 (10/5): ロケーションが良いところでした - 東京スカイツリーが目の前にありました。特に夜間はライトアップがとても綺麗でした。 一度、チェックインして、その後、外出して、戻った後に正面玄関の自動ドアが開かず、困惑しました。チェックイン時に一言説明があった方が良かったかもと思いました。
• Steven (8/5): - Nice and clean, location was fairly centralised between two main rail stations. Check in was a little confusing, had some issues with the iPad, room quite small, but storage under the bed made it easier. It’s Tōkyō so room size isn’t going to be much better anywhere else
• Adam (7/5): Good -
• Janeth (9/5): Superb -
• Sijie (8/5): Very good - It was great and big for a solo traveller like me. The bed is comfy and amenities are well supplied. There is enough room space to lay open my luggage. There is also storage under the bed. It’s a quiet neighbourhood and convenience stores are nearby.
• Holly (2/5): Very poor -
• Vladut (10/5): Exceptional - It was easy to check-in, the room was well equiped and clean. It was really quiet and we got a nice view of the Tokyo Skytree.
• Briski (1/5): This is not a hotel – completely misleading listing - This place should not be listed as a hotel. It is simply a room with a bathroom—nothing more. There is no reception, no staff on-site, and absolutely no hotel services. Check-in was a frustrating video call, first with someone who didn’t speak English, then holding up a paper with our room code to the camera. If your phone isn’t working or dies, good luck getting in. No fresh towels, no help with adapters (we were told to Google a store), no place to leave luggage after check-out. We ended up paying €35 to store our bags elsewhere for less than two hours. Calling this a hotel is a joke. It’s a fully self-service room, falsely advertised as a hotel. Had we known the truth, we would never have booked it—especially at this price. A huge disappointment on an otherwise amazing trip.
• Sandra (8/5): Stay was good, close to transportation and a neighbourhood with a safe feel - Although small everything was there Checking in an having to speak with a callcenter did not feel very private
• Ella (10/5): Exceptional - amazing location 5 minute walk to honjoazumabashi station where you can get on the asakusa line and a direct train to narita or hanaeda airport. also about a 15 minute walk from asakusa where there’s many cafes, bars, restaurants, the sensoji temple, and the ginza line station to shibuya. complicated to get housekeeping mainly because of the small bin filling very quickly
• Joseph (6/5): Just ok stay. - Location was convenient for what we wanted to do and see. Check-in was tedious.
• Mohamad (8/5): Very good -
• Aurora (7/5): Great location and clean hotel - The room was compact but had everything we needed to make our stay a pleasant one. The check in process was complicated as there’s no one on site, and I had to call the help staff to guide me through the check in. Still, they were incredibly helpful and made the process a smooth one once I reached out to them.
• Catalina (7/5): Good -
• Lisette (9/5): Superb - it was cozy and good considering the price no daily room service
• Joel (10/5): Exceptional -
• Nakamon (10/5): Exceptional -
• Ines (9/5): Superb - The decoration with pandas is adorable and is really well located. There is no room to put your luggage. And there is no one in reception, everything is done by a tablet. When we check in there was a few people having trouble with the tablets, so it took a little while to have it all sorted.
• Ingrid (8/5): Stay was overall comfortable. Its true that the rooms are small but since i booked a room for a couple, it was spacious - Towels, toiletries, slippers, bathrobe, and coffee maker was provided. The toilet is heated, the shower temperature was easy to adjust. The bed was comfy. The shower curtain had molds, the bathroom had a strange smell probably coming from the sink. Only 2 coffee capsule was provided for the entire stay. The light in the bedside or study table cant be turned off separately, you have to turn off the main switch which turns off all the lights.
• Spiros (9/5): Superb - The room is a bit small as you can see in the pictures but still comfortable. I like that they have everything you might need from toiletries and even coffee tablet machine with tablets. It was clean and the bed was comfortable is 5min walk from skytree and there is supermarket around the corner. I thought would be difficult to check because you do it through tablet,but I pre checked in and it was smooth.
• Adam (9/5): Awesome and wonderful stay. Customer service is helpful. - The location is near to Honzo Azumabashi station subway, which is very convenient. And it can connect to Haneda airport directly through Asakusa /Keikyu line. The room is very comfortable and good for value. The space is kind of small. We can only open one large luggage one at a time. The location is next to a cemetery. I don’t mind, but just might not be preferred by certain visitors.
• Chikako (7/5): Clean and great location, value for money - Only a few minute stroll to the sky tree/ Sensoji temple. The bed was comfy and the bathroom was nice and clean. Complementary capsule drip coffee was great. The check in process using a tablet can be frustrating. The check in operators could be difficult to communicate depends on their proficiency level of Japanese and the noise level in the reception hall if there’s another guest. I couldn’t adjust the volume of the tablet that was set very high. The operator at the end of the process shows the room number and the PIN number for the door on a white board on the tablet screen. It can be a security issue if you have someone standing behind you. I’d like to suggest emailing it instead. There was a QR code for ‘guide’ in the room but it seems to access to their T&C but not the instruction how to use TV controller/s (all Japanese)or the bedside USB lamp with no switch button and took us some time to figure out it was dead. The features supposed to be simple and quick worked in opposite way for me. the lack of human staff presence could make the place a bit unwelcoming.
• Vdbt (9/5): Superb - Convenient and very clean A bit small but that was ok as we stayed only one night
• Mannica (7/5): All is good except self check in - Good location confortable room Self service chek in is to difficult for me Don’t like it
• Jing (4/5): 1st day arrive and not allowed to leave luggage in lobby, very unhappy and ruined the whole day. - location still ok, just that go to Shinjuku need to transfer line and far. cannot leave luggage in lobby as this is really not convenient for the traveller to arrive in the morning/noon time, thus need to carry the luggage to find locker around which is very not convenient.
• Marianasmelo (9/5): Superb - Good location, everything was clean The check in takes a little while but it was ok. The room is a bit small for two suitcases
• Marcy (8/5): Very good - Location was great. Room was comfortable and the price was good. Check in was a bit cumbersome.
• Estherphi (10/5): Exceptional -
• Jalysha (6/5): Great location, beautiful appartement, but the service is mid - It was very close to tokyo skytree!!! Literally 3 minutes away by foot. De mini fridge was broken and didn't cool, also qe had a long stay, so i had to take the initiative to ask for room cleaning also, we didn't get a refill of toilet paper or trashbacks untill the 31st of october, we were there since the 24th of october.m
• Sara (9/5): Great value - Beautiful room and bathroom, small but functional and quite comfortable. The bed was bigger than we expected and the bathroom was very well equipped. It is a self check in with a remote videocall and it was pretty quick and efficient. The location is good too, I would definitely come back. Pijamas and slippers were provided, as well as coffee capsules The coffee machine didn’t work
• Tommaso (10/5): Perfect accommodation for a nice stay in Asakusa - Tutto perfetto N.a.
• Eri (4/5): Not good, but I enjoyed Tokyo. - Rakuten panda was cute. The lock didn’t open. I was worried because the front desk was unmanned.

Photos