PenthouseStays Chelsea - Luxury King / Queen Bed Studios - near King's Road
Location: Gunter Grove, London, gb
Star Rating: 7.9 Stars
Property Type: Apartments
About this Property
Luxurious PenthouseStays Chelsea in London
Modern Amenities: Each air-conditioned room at PenthouseStays Chelsea features free WiFi, a fully equipped kitchen, flat-screen TV, and a private bathroom with a walk-in shower.
Convenient Location: Situated less than 1 km from Stamford Bridge - Chelsea FC, and within close proximity to South Kensington Underground Station and Victoria and Albert Museum, our apartment offers easy access to London's popular attractions.
Comfort and Style: With parquet floors, express check-in and check-out, and a private entrance, our recently renovated studios provide a comfortable and stylish stay in the heart of the city.
Book now for a luxurious stay at PenthouseStays Chelsea - Luxury King / Queen Bed Studios - near King's Road.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Luggage storage
- Express check-in/check-out
- Soundproof rooms
- Squash
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Delivered food - securely covered
- Broadcast Live sport events
- Cooking class
- Aerobics
- Stand-up comedy
- Express check-in
- Free wired internet
- Tennis lessons on site
- Internet access
- Concerts/live shows
- Art gallery on site
- Horse riding nearby
- Guest education on local ecosystems and culture
Rooms Available
-
Studio with Balcony
Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Studio with Balcony
Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Queen Studio
Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe King Studio
Providing free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Studio with Garden View
Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Studio with Balcony
Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- fatmah (1/5): Nightmare - Nothing Everything, location ,services , smell, the worst experiences in my lifetime the process to get the room was a nightmare it’s like you’re in a game someone will call you to give you codes and instructions every single step I don’t recommend it no room service what so ever
- Jade (8/5): Great stay and helpful staff - Clean, modern and great staff Nothing
- Caoimhe (7/5): -
- Steve (9/5): Property was great. Additional (unadvised) check in process after booking.com confirmation was cumbersome and should no -
- Tabea (7/5): Nice stay but difficult to sleep if you receive a room facing the street. - Very clean and a nice stay. I wasn’t able to get much sleep during the stay. It was not communicated that this room would be located next to an extremely noisy and busy road. (Unfortunately I cannot sleep with earplugs either.)
- Emilia (10/5): A great place to stay in London - we will be back! - One of the nicest places we have stayed in London. The location is great and the place is clean and nice. We will definitely be back!
- Alessandra (7/5): - La pulizia Il rumore esterno terribile
- Giulio (9/5): -
- Michael (10/5): All as per booking information, good accommodation. - Location, near to Kings Road and Chelsea FC Deposit of £250 was excessive for a one night stay. No instructions on how to use the coffee machine, minor point. Worked it out, but some might not.
- Marco (10/5): Muy bien, repetiria - Ubicación y equipamiento Manchas en la sabana
- Karleen (8/5): Great spot for our week in London, thanks for being such great hosts. - Communication with the hosts was fantastic. The flat was as described. Well appointed with toiletries, coffee, tea and even milk for tea. Old building so not something the hosts can prevent but it is a bit loud when neighbours are coming and going.
- fatmah (1/5): -
- archietex (8/5): the office girl was excellent in helping me out with an issue -
- carlos (10/5): - How easy to check in, and also how clean was the place
- Francesca (8/5): -
- Vos (8/5): It was clean, practical but too noisy for me. - Self sufficient, clean, practical and friendly helpful online staff. The noisy road outside; there was a brown noise machine and ear plugs but I’m a light sleeper
- Edoardo (8/5): -
- sharon (8/5): Really enjoyed the stay - Location and price The room was very small and the bed was not a king bed
- Jocelyne (8/5): -
- Suzana (10/5): -
- Tom D (10/5): -
- Nicole (10/5): - The bed was comfortable, amazing pillows and great linen.
Clean, great to have a washing machine and a kitchen.
Great location - bus stop directly on the street.
Walkable to the Thames and nearby shopping district.
- SREVARSHAN (8/5): Overall experience was very good. The location had good access to bus stops and nearby super markets -
- Paul (7/5): Decent location and bathroom. Best in mind it’s top floor of you have heavy cases plus on a very busy road - Location was good, bathroom and shower were good, and kitchen area had all I needed for quick meals Top floor no lift, that should be mentioned on the ad. The sign-up process was intense and I had to do the whole thing twice. Not really happy uploading passport docs but was too late to cancel by the time I knew. Contact number for agents was not answered. Bed mattress very soft.
- Theresa Robinson (10/5): Excellent communication from the property owners - Clean and modern Wifi
- Reinoud (7/5): London is enorm prijzig en dit appartement is oké. - Lichte kamer, fijne douche, schoon en geen oude meuk, veel koffie cupjes. Matras met kuil erin, balkon van 50 cm diep op 7 m van de bushalte en iedereen kijkt naar binnen, geen verduistering gordijn. Teveel meldingen/ berichten.
- Agniete (10/5): -
- Petra (8/5): Séjour très agréable - L’emplacement est super. Un arrêt de bus se trouve juste devant ce qui est très pratique.
Le studio était impeccable Le studio qu’on avait se trouvait sur rue donc c’était assez bruyant. Aussi nous sommes resté 13 jours et le ménage n’avait été fait que le jour de notre arrivée. Il y avait une option payante si on voulait que la chambre soit nettoyé mais pour un séjour de 13 jours il aurait été bien que la chambre soit nettoyé au moins une ou deux fois gratuitement
- Daniel (6/5): comfortable - property very nice and convenient excessively noisy from accommodation from above, ceiling bouncing up and down at one point
- Dilip (9/5): Clean compact studio Chelsea location with good bus service - The Penthouse Stays apartment in Chelsea is a newly renovated and clean compact studio apartment in the heart of Chelsea. We had an excellent studio unit in the back of the building, which isolated us from the street noise. We found the AC unit worked really well especially when we had 33-35C weather outside. Also the bathroom with shower and kitchen areas were clean and well equipped. The studio is well connected with public transportation with buses stopping right in front of the building. However the tube is around 15 min away by walk. The only downside of this apartment complex is that they have a shared washer+dryer combo machine in the top floor which does not dry the clothes quickly despite running for 2+ hours. Also the laundry machine is only operable between 7am-9pm which can be restrictive, given that the overall wash+dry cycles take over 4 hours to complete.
- Cristiano (10/5): Excelente, dentro das minhas espectativas. - Apartamento bem localizado, pequeno mas muito confortável. Com certeza voltarei. Nada
- Cornelius (10/5): Exceptional -
- Sophie (10/5): Exceptional -
- Mateusz (9/5): Superb -
- Kristin (2/5): It was a necessity and we wouldn’t have stayed there if anything else had been available last minute. - The shower in Studio 1 had good shower pressure. Shabby, incredibly noisy (street noise, no soundproofing between floors and walls, noisy electrical beeping outside Studio 3, noisy air-conditioner in Studio 1, intermittent dripping toilet in Studio 1, cramped, dark and damp. Did not look like the pictures. Should not be described as luxury. Too many studios in one building with lots of people coming and going.
- David (8/5): Very good - Clean, safe and well-equipped ....air conditioning was excellent and having the kitchenette was amazing Unfortunately walking the stairs with heavy luggage.....
- Carol (7/5): Decent apartment. - This property was fine. My biggest complaint is that the specific description very clearly indicated a washer in the unit, but that was not true. There was one common machine. It was nearly impossible to get in the washer due to other residents using it. This was a high priority when we were searching for where we wanted to stay so it felt like a bait and switch. The room was clean except for an ant problem that was completely resolved once I cleaned the bottom side of the coffee maker. The bus stops are close but the tube is about 15 min walk. There is no staff on site which isn’t a huge problem, but I always prefer that for when one needs assistance. It is on a very busy road so use of the terrace/balcony was not enjoyable.
- Adecia (10/5): Perfect place to stay! - Very, very nice place in a peaceful, quiet neighborhood. Super clean. The bus stop was just out front so that made getting around easy. We were traveling for over two weeks so we appreciated the use of a washing machine during our stay. We liked everything.
- Edoardo (8/5): Very good -
- Valentina (10/5): Exceptional - Lovely apartment ❤️ will be back again soon
- Steve (1/5): Be warned the booking in is very complex as you need to provide Face ID and your passport - Price on website said £106 per night but at checkout £186, if your booking for someone else they will need a smart phone as it's not very easy as it's an unmanned hotel. After nearly an hour of trying to get it sorted as my son was staying but I'd booked the room. After a couple of unanswered phone messages, we had to abandon the booking and look for somewhere else. Even though it's non refundable and IMHO it was the hotels fault they only refunded me the cleaning charge which was £75, so I lost £106. Be aware when booking this hotel.
- Matic (10/5): Exceptional -
- Robert (6/5): Only ok , it is tiny and could not be considered a suite. - It was convenient to public transport and shopping Bed was poor, very uncomfortable. Wifi issues could not be resolved. Stairs and access to the room
- Diane (10/5): loved it will be back nxt year - nice area and close to kings rd nothing
- David (9/5): RHS Chelsea Flower Show Stay. - The property was very secure with excellent decorations, premium appliances with a very comfortable bed and snug balcony to relax after exploring RHS Chelsea Flower Show and surrounding area. Leading up to and during our stay both Booking and Penthouse Suits kept us informed before, during and after our stay with really helpful local knowledge. Will definitely recommend to family and friends. Not a dislike merely a nice touch would be a small folding table to complement the two folding chairs on the balcony.
- Catherine (1/5): Horrible. Unlawful. Legally unsophisticated. Rights violator. Avoid at all costs. - This was the worst stay of my life. I booked this property while fresh from hospitalisation, voiceless, and in a wheelchair post-international flight — and was nearly left on the streets because of Penthouse Stays’ discriminatory, inaccessible, and incoherent check-in procedures.
Despite complying with their requirements — ID, face scan, card verification — I was denied access because my billing and residential addresses didn’t match. This is entirely legal and normal for globally mobile professionals. Their staff refused to provide the address or check-in instructions and I was left distressed on the pavement w/ three suitcases, freezing, and disabled.
They failed to offer any 'reasonable accommodation' (they DK what that means) & urgency, even after being told I had just left hospital. They stonewalled. Delayed. It took them 15 days to "investigate" this simple matter, offering vague replies while avoiding accountability. They claimed they were issuing a full refund. That was 8 days ago. Either they lied or failed to act.
They also implied I caused the dirt I complained about — despite having no evidence and ignoring the photos I submitted. They said they sent me the address and building photo in time — but I have Uber receipts and timestamped evidence showing I was sent to the wrong location. Their version of events is easily disproven. If we go to court, UK courts would laugh at their gross incompetency.
This establishment lacks even a basic understanding of what discrimination means. They appear to think it means proactively hating on a group — when in reality, discrimination includes hidden structural barriers that prevent access. They are not equipped to serve vulnerable guests. They do not have the IQ.
They refunded nothing, fixed nothing, and offered no understanding of what occurred. I am now escalating this to relevant legal and regulatory bodies. Avoid at all costs - especially if you're disabled, ill, or expect accountability.
- Patrick (7/5): Ok for a short stay - Good location The communal areas were not clean, exposed washing machine outside my room
- Tanvir (1/5): Bad -
- Patricia (9/5): Superb - Comfortable studio with clean facilities. Great location.
- Alexander (4/5): The apartment failed to admit fault and improve. - Location seems okay as it was expected to be close to my hospital. Inability to give adequate direction to the facility and lack of house/apartment number messed up the whole exercise.
It is gravely unfair to collect my money for services not rendered because you could not give simple house number and directions
- Memet (4/5): Disappointing - Location The rooms are small and need to open the windows but since it’s on a main way it’s too much noisy, could not sleep comfortably.
- Melano (9/5): Superb - I regularly stay in London but had never been to this part of the city before, so I decided to try something different with a stay in Chelsea. The area is beautiful and I definitely enjoyed my time there — the studio was spacious, well-equipped, and very comfortable. That said, I personally prefer the vibe and convenience of East London, so I’d probably stay there next time, even though there was absolutely nothing wrong with the apartment itself. One downside during my stay was the heating. Upon arrival, the thermostat was set to 26°C, likely from previous guests, and I couldn’t figure out how to turn it off. After realizing it was due to the automatic settings on the Nest thermostat, the cleaning staff helped me reset everything. Despite their efforts to switch off the heating and adjust the settings, the heating elements continued to radiate warmth for the rest of my stay, even on days when the temperature outside was already 25°C.
- Rosemarie (10/5): Wonderful stay in a luxury Chelsea studio - The location is just excellent with excellent bus facilities nearby. The studio is beautiful and one of the most comfortable beds I have ever slept in. I loved everything about the studio. Also, at end of street there is an Italian restaurant rated 9.3 on Tripadvisor Nothing
- Ramshage (10/5): Exceptional - Excellent communication (response time <1 hour) and professional service, great and clean facilities. The accommodation was beyond expectations and I highly recommend it! N/A
- Winfred (9/5): Superb - It was clean and conveniently located. It was hard to get the address at night.
- Muweesi (10/5): Exceptional -
- Jake (7/5): Clean, great location but slightly let down by the size - Clean; great location Thought it was gonna be a penthouse apartment was smaller than a hotel room
- Danielle (7/5): Good stay despite the difficulties communicating before check in - It was difficult to obtain the address and check in modality, I had to call and leave a message 3times hours before my flight ! Stressful
- Grainne (8/5): Very good - It was very modern and clean
- Zarin (9/5): Superb -
- Valentinaaustraliaitaly (6/5): Pleasant - ONLY 1 SET OF TOWELS FOR A 7 NIGHTS STAY
- Anna (9/5): Superb -
- Michelle (10/5): Exceptional -
- Melissa (10/5): We loved it and appreciated our time there. Would recommend if you’re looking for a spot in Chelsea! - The flat was well-appointed and very clean. Getting in was simple and quick, based on clear instructions provided. The neighborhood is lovely and walkable; we easily found a great pub for supper and a breakfast spot in very short walking distance. Would stay again! All was good! There was noise from outside as the building fronts on to a busy road with a bus stop directly out front, but earplugs were provided and we just used a white noise app to block out any unwanted noise.
- Richard (3/5): Poor -
- Gratianu (4/5): Disappointing - They say you can leave the luggage and do early check in if the room is ready. We have arrived earlier and they said that we can leave it on the hallway with no security. The cleaning team was leaving and said that our room is ready but when i called them to ask of we can store the luggage in the room so it’s safer, they wanted to charge us 50 euro for early check in.
Later that night, the fire alarm went off and we all went outside in the rain. We tried to call them but no answer so we had to find they key and turn it off ourselves.
- Debra (7/5): Comfy stay with great location - Great location. Compact with all your needs considered Overall great, Although towels available they were small,
- Allison (7/5): Good accommodation, poor administration of deposit payment - It was very clean and warm. Pretty well stocked and a lovely shower. Nice to see quality fittings throughout. Wasn’t aware of the £250 deposit required when we booked. However even worse was the rigmarole of photographic ID and DOB requirements. Not comfortable giving this extent of information and wouldn’t have booked if had known. To top this it took over 2 1/2 hrs to try and get it paid despite having funds. Really disappointing.
- Iuliia (10/5): Lovely stylish clean cute place - Cute stylish small apartment
Very clean and good location All was good even French balcony clean and neat
- Hajer (10/5): Excellent, room beautifully finished, and comfortable -
- Mary (10/5): Exceptional -
- Jacqueline (8/5): Excellent - Spotlessly clean, comfortable bed. No instructions for the appliances in the kitchen and heating (was hotter than we like overnight).
- Edoardo (9/5): Superb -
- Isha (8/5): Very good -
- Cobi (9/5): Superb -
- Sherif (7/5): Good but disappointing staff attitude, they hardly answer telephone calls & they never replied to my emailqueries - Location Inflexible check-in procedure, non-responsive staff attitude
- Nico (8/5): Very good -
- Gabrielle (7/5): Good -
- Balakrishnan (2/5): Very poor -
- Elif (7/5): Happy that it was short stay - Clean, comfortable Bathroom ceiling was leaking
No instructions at all about heating system. Nest was not working, I had to reconnect it to wifi
Cafe machine was not working
It was not possible to reach someone on the phone or in person
- Michele (9/5): comfortable and convenient - as advertised - Very clean and comfortable. convenient to hop onto busses and a short stroll to kings street. Perfect for short stay with easy check in and check out. The only small issue were the pillows, which were a bit overstuffed and too hard for me, but that's a personal preference.
- Nirav (1/5): pathetic stay. don't even try - Didn't like anything , horrible experience, fighting for a refund and the host is continuously saying we didn't take a resolution option, that's untrue, there is no resolution to improper cleaning nd hair on the end and lamps reminding us of previous occupants_Horrible The size the host and the service all horrible tiny match box paying over a 1000 pounds is stealing
- Henry (6/5): Pleasant - Location it was a nice little room we thought it would be bigger penthouse.
- Mortimer (8/5): Very good - New and clean. Not made aware of third party link facial recognition until check in time. Would not have booked had I known earlier. Paid for two people only 1 chair. The rooms looked bigger in pics.
- D'annunzio (5/5): Passable -
- Max (9/5): Ideal for overnight stay in London - Comfortable,clean, great shower and quiet considering the location. Tv and coffee machine need to be fixed
- D'annunzio (5/5): We were there for a week and couldn’t wait to get out - Location was good and close to many shops and restaurants Room was very small and bed and pillows were uncomfortable. Couldn’t get a good nights sleep. Also the room could have been cleaner
- Edgard (10/5): An unforgettable stay in an amazing location with exceptional hospitality - This pace offers an amazing location near all the best spots in London. You can save money by skipping the tourist buses and instead hop on the 14 and 22 buses to explore the city like a local! The area is fantastic, with great food and plenty to see. Highly recommend for anyone looking for convenience and value in a prime location! The place is amazing, and the people are fantastic. We had a wonderful stay and would highly recommend it!
- David (10/5): Exceptional -
- Aia (10/5): Exceptional -
- Richard (7/5): Good - Convenient. And very clean. We had a leak in the bathroom ceiling. Couldn’t get hold of staff. After three messages and 3hours they replied to say they would attend the property the next day. Makes me wonder what would happen if you locked yourself out….
Gunter grove is a very busy road, do not a lot of sleep had!
- Adam (7/5): Moving luggage a challenge! - Location Very narrow and steep staircase to top floor apartment - no lift. Not ideally suited, or particularly safe, for moving 2 heavy (25kg) suitcases up and down. Room beginning to look a little tired. Couldn't work out the heating controls. No staff to interact with.
- Lucchese (9/5): Superb - The room is beautiful, complete kitchen, great balcony with cute view and the location is in a very good place, staff was very kind and helpful!
- Joel (10/5): Exceptional -
- Eliot (8/5): All in all it was a great time. The support team was really helpful and responded as quickly as possible. The Kitchen, w - The furniture was modern and the kitchen was great. It was a little bit loud at night even though the property was sound proof. The balcony hasn’t been cleaned at all. The AC didn’t work properly and we didn’t have warm water on the third day.
- Jacqueline (9/5): Lovely studio, great area, excellent facilities. - Nice decor and area, modern, great to have washing machine/dryer, dishwasher etc. very accommodating re early check in or bag storage etc. Road noise, lots of sirens-main road. Didn’t realize it was steep stairs to our top level room as bags a bit heavy but was ok.
- Fayaaz (6/5): I had a very fair stay it wasn’t great but it wasn’t awful either, I probably wouldn’t book the unit again tho - The location of the property was good and the aesthetic of the unit was fair, check in and checkout simple The mattress needs to be replaced as well as the linen and towels it is all very worn down and old, a few changes like that could have made my stay a lot better, the air conditioner also wasn’t working which was very unpleasant.
- Sara (9/5): Superb -
- Paula (1/5): Awful - the air con did not work for the duration of the stay even though the room was advertised as having air con - there was no information to advise that the air con was faulty -the room flooded in the middle of the first night from the faulty air con - the room had no ventilation and the temperature in the room was over 34 degrees - it was impossible to sleep in the room for 3 nights with no ventilation - the hosts kept advising that someone would assist with the problems - every day i was advised someone was coming - waited for 3 days no one ever came to fix the problems - i asked if alternative accommodation could be found from the very first evening - i was told this was not possible - i was never offered the option of cancelling the accommodation even though the hosts were aware of the problems before booking and did nothing about it except lead me to believe they were sorting the problem.
- Hannah (7/5): Good -
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