Shoreditch Apartments by PrimeCityHosts

Location: Baches Street Apartment 10, London, gb

Star Rating: 7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Family Studio

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features parquet floors, a seating area with a flat-screen TV, a private entrance, a dining area, as well as an electric kettle. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Deluxe Apartment

  This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with a quiet street view, this apartment also provides a private entrance and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Deluxe Studio

  A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious studio. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Toaster
  • Hypoallergenic
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• One-Bedroom Apartment

  Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, a dining area, a wardrobe as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Two-Bedroom Apartment

  Featuring a private entrance, this apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, a dining area, a wardrobe as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Nati (2/5): -
• Francuzz (9/5): -
• Didier (8/5): -
• Navares (8/5): -
• Ryan (8/5): -
• Daniela (8/5): - Ubytovanie malo super lokalitu. Bývali sme v jednom veľkom apartmáne pre 5 ľudí. Prevzatie kľúča a komunikácia prebiehala bez problémov. Ubytovanie bolo čisté (priestory, uteráky, postelne prádlo) a malo kúrenie, takže sme si mohli regulovať teplotu topenia sami. Vybavenie bolo pre na víkendové prezitie dostačujúce - mikrovlnka, rýchlovarná kanvica a chladnička. Za nás doporučujeme. Zamykanie a odomykanie vchodových dverí bolo náročnejšie. Kluc sa jemne zasekával, ale po par otvorení dverí, to človek už vesel ovládať. Na ubytovaní sme netravili takmer žiaden čas, takže nám nič extra nechýbalo.
• Kerstin Julia (7/5): - Lage und Preis-Leistungsverhältnis Sehr weiche Betten, Keine Hinweis in Beschreibung, dass man Spülschwamm und Trockentuch mitbringen soll.
• Vassilis (10/5): -
• Diana (10/5): I would definitely recommend this place! - It was very clean,the locaationwas perfect!it was easy to check in. None
• hlaszlo11 (10/5): Remek szállás, remek helyen, a cityhez közel, bárhová el lehet jutni buszokkal, vagy metróval. - Pontos volt minden információ ----
• oihan (7/5): -
• Lisa (8/5): -
• Jan (8/5): - Prostorný apartmán, vše k dispozici. Dobrá dostupnost. Moc malý sprchový kout.
• Francisco (8/5): - Muy centrico Le haria falta una mano de pintura
• Gloria (7/5): -
• Carys (1/5): Office Basement felt like a horror movie - Location, accessing keys and wifi were the only good things. It was a basement room with 3 huge doors with curtains that dont fully close with people walking past above in the street. I didnt feel safe. Big green emergency exit signs (two) stayed on all night lighting the room up like daylight along with a humming noise from the electric and strip lights. Felt like sleeping in someone's basement office, with weird steps everywhere. Felt like a bad, expensive dream. I couldn't even ask to be moved as I got there after work at 6pm not customer service after 6pm. Glad it's over.
• caroline (10/5): -
• Niccolò (10/5): -
• Susana (7/5): - Boa relação qualidade/preço. Optima localização, perto de transportes publicos, supermercados e restaurantes. Interior com boas áreas, cozinha equipada com o essencial e o ambiente simpatico. Para o valor e localização, não está mau. Limpeza não é o seu forte. Não estava sujo, mas tambem não estava com a limpeza aceitável para o tipo de alojamento, principalmente na cozinha. Os colchões da cama não são bons. O aquecimento parece que funcionava um pouco durante o dia, mas á noite arrefecia bastante e os aquecedores (varios espalhados pela casa) não funcionavam! Só estava quente no corredor, mas julgo que era pelo calor do cilindro que fica nessa zona. A zona durante a noite fica deserta, não digo que fica perigosa, mas não inspira confiança. Evitar andar na zona muito de noite e nunca sozinha!
• Jane (1/5): -
• Davide Martinez (7/5): Discreta, ma basta poco per essere ottima - La posizione ottima e a due minuti da Old street che è collegata a St.Pancras, ottimo per il collegamento con Luton. Letti abbastanza comodi e temperatura casa gradevole. Non ci sono oscuranti alle finestre e già ale 6 di mattina sembrava di essere in pieno giorno, il che può disturbare il sonno. Non si può avere solo una padellina che è adatto per due persone in una casa da 6 persone massimo! Ci siamo dovuti inventare qualcosa in 4 per cucinare il più velocemente possibile. Si potrebbe pensare a qualcosa su cui si possa appoggiare il beauty case in bagno. Abbiamo usato una sedia dalla cucina per farlo. Infine, serve una cucina più attrezzata ad esempio macchinetta da caffè, strofinacci ecc Comunque sia la valutazione complessiva è più che sufficiente, basta veramente poco per avere una valutazione ottima, da 10!
• Janou (7/5): -
• Valentin (6/5): -
• Fabienne (8/5): -
• Salma (3/5): The place was spacious. The location was fantastic. The staff responsible for luggage storage were helpful and nice. Hor - The place was spacious. The location was fantastic. The staff responsible for luggage storage were helpful and nice. Horrible lighting with twi exit signs that were on all night. We were on the basement that looked like newly renovated and closed to be studios. Bathroom was horribly small. The shower doors were broken, the sink is super small you open the tap and water gets already out everywhere, no bathmats. Staff were not friendly nor helpful at all and very later in responding to messages, and never answered the phone when we had an emergency with the key at 6pm.
• Lázár (10/5): -
• Nancy (9/5): Really good for group bookings! - Convenient location. Clean rooms.
• Nancy (9/5): -
• Patrick (2/5): Der Zustand des Apartments war insgesamt schlicht nicht akzeptabel. - Fangen wir mit dem einzigen Pluspunkt an: Die Lage ist wirklich gut. Die U-Bahn-Station Old Street ist schnell erreichbar, und Einkaufsmöglichkeiten wie ein ALDI sind direkt in der Nähe. Das war aber leider auch schon das einzig Positive an diesem Aufenthalt. Ich habe bei Booking.com schon sehr viel gebucht und noch nie eine schlechte Bewertung abgeben müssen - aber leider gibt es immer ein erstet mal... Der Zustand des Apartments war insgesamt schlicht nicht akzeptabel. Schon beim Betreten fällt ein unangenehmer, muffiger Geruch auf, der sich durch die gesamte Wohnung zieht. Besonders problematisch ist das Badezimmer: Der Abfluss der Toilette scheint undicht zu sein, was zu einer dauerhaften und deutlich wahrnehmbaren Geruchsbelästigung führt. Das penetrant riechende Duftöl im Bad wirkt dabei eher wie ein notdürftiger Versuch, das Problem zu kaschieren – mit mäßigem Erfolg. Auch beim Komfort wurde offensichtlich gespart. Die Betten sind unbequem, und für ein Doppelbett steht lediglich eine einzelne Decke zur Verfügung – das ist schlicht unpraktisch. Die Möbel sind sichtbar abgenutzt, der Bodenbelag wirkt stark beansprucht und insgesamt entsteht der Eindruck einer längst überfälligen Renovierung. Technisch enttäuscht die Unterkunft ebenfalls: Der Fernseher ist faktisch nicht nutzbar, abgesehen von YouTube. Wer reguläres Fernsehen oder Netflix erwartet, wird hier enttäuscht. Ein weiterer klarer Minuspunkt ist die mangelnde Verdunkelung der Zimmer. Die Lamellenvorhänge sind teilweise defekt, sodass sich die Räume kaum abdunkeln lassen – gerade am Morgen sehr störend. Wir haben uns sehr unwohl gefühlt und in dieser Woche einfach das beste daraus gemacht und die Unterkunft nur als Schlafmöglchkeit genutzt. Kaffee haben wir uns um die Ecke bei Starbucks geholt da es in der Wohnung keine Möglichkeit dafür gab. Unterm Strich bleibt festzuhalten: Eine gute Lage kann die erheblichen Mängel bei Sauberkeit, Zustand und Komfort nicht ausgleichen. Für den aufgerufenen Standard ist diese Unterkunft nicht zu empfehlen.
• Martina (9/5): Tutto molto bello lo consiglio - Tutto molto bello, l’appartamento situato a pochi minuti dalla metro , quartiere tranquillo , appartamento al 3° piano per sei persone con due camere da letto e un divano letto ,molto spazioso e comodo l’appartamento è dotato di stoviglie , ferro da stiro ,phon, ecct luogo molto tranquillo e silenzioso.se dovessi tornare a Londra ci ritornerei
• Greiber (7/5): -
• Jaroslav (6/5): -
• Merino (8/5): -
• Gabriella (8/5): -
• Celina Aishata (1/5): -
• Annette (4/5): - Lå fint ift London midt by Manglede varmt vand i køkken og viskestykker. Lejligheden er fint til kun overnatning
• Jann (6/5): - Wohnung ist groß und alles wie beschrieben. Alles in allem fand ich den Aufenthalt gut. Erst Kein warm Wasser. Umzug in neues Appartement, dort Dunstabzugshaube und Licht im Flur defekt. Wenig Besteck, kein Besen.
• Jennifer (9/5): -
• OLAF (9/5): Moc se mi zde libilo a rad bych se opet vratil. - Velmi prostorne bydleni blizko od centra. Dostupnost sluzeb a dopravy vsude okolo, navic je to v tiche casti, kde nebylo zadne vyrusovani. Ackoli jsem byl prekvapen, ze byt byl pod urovni, tak skrz okno bylo dost svetla. Je velmi prijemne, ze je zde dostatek zasuvek a odkladaciho prostoru. Super cena na Londyn. Ocenil bych varnou desku, kde bych si mohl neco ohrat ci uvarit.
• Jessica (8/5): -
• Emily (9/5): A clean, cozy, and well-located apartment with excellent public transport communication. - We had a very pleasant stay at this apartment. It was warm, clean, and well-maintained, with very comfortable beds that made it easy to relax after a long day. The kitchen was fully equipped with everything we needed, which made cooking convenient. Communication with the host was excellent—quick, polite, and very helpful throughout. Check-in was seamless thanks to the clear instructions provided. The neighborhood felt safe and quiet, yet it was still very convenient, with a 24/7 Tesco, the Old Street underground station, and several restaurants all within easy reach. There were just a couple of minor points worth mentioning. The shower temperature fluctuated slightly between hot and cold at times, which was a bit inconvenient but manageable. It could also be helpful to have a small brush available for cleaning up crumbs or dust. Additionally, while the seating was comfortable, a second armchair or couch might make the space even more suitable for families. Overall, these are small suggestions, and they didn’t take away from what was otherwise a very comfortable and enjoyable stay.
• Omar (7/5): - bella zona, facile da raggiungere, pulito. alcune delle tende delle finestre erano rotte ed é stato difficile chiuderle. Inoltre l'insonorizzazione acustica era proprio scarsa, sia fra le stanze sia fra dentro e fuori.
• Liepina (7/5): - It was difficult to unlock the door, it took at least 5 minutes almost every time to unlock it, something is not working with that door. The apartments were very very cold, we had not thought that the apartment was in the basement. Overall it is okay, everything is almost clean, only one blanket had stains under the duvet cover. At night, a green light shone from the exit sign, which made it difficult to fall asleep.
• Schüpbach (5/5): - Lage, Ausstattung, Check-In und Check- out waren gut. Der Schlüssel funktionierte war defekt und wir konnte Türe fas nicht öffnen und auch nicht schliessen. Konnte zum Glück am nächsten Tag ausgetauscht werden. Das Appartement war durch die Dauerbeleuchtung von den Exitschildern und Röhren extrem hell in der Nacht. Auch mit dem Abdecken der Schilder blieb es hell.
• Karl (7/5): Adequate for a 1 night stay - Near to tube station Nothing
• Elfriede (5/5): Lage gut, sauber und sngenehm puristisch eingerichtet - Lage gut, Frühstück selbst bereitet Die Geschirr austattung. 2 Müslischüsseln für 4 Leute ist zu wenig. Das nur als Beispiel.
• Raffaela (8/5): -
• Simone (3/5): Diese Unterkunft kommt für uns nicht mehr in Frage. - Die Lage war sehr gut Das Bad war für 6 Personen viel zu klein und es hat unangenehm gerochen. Zudem gab es mehrere Schimmelflecken in der Dusche. Das kleinere Schlafzimmer hatte eine sehr schlechte Matratze. Das größere Schlafzimmer war soweit in Ordnung. Die Schlafcouch war kaputt und musste am Anreiseabend erst noch "sporadisch" (durch uns) repariert werden. Zudem war die Couch für die beiden Übernachtungsgäste nicht bezogen. Das Bettlaken war für die Couch viel zu klein. Die Couch war zum schlafen sehr unbequem. Für 6 Personen gab es nicht ausreichend Teller und Gläser. Vor Gerbrauch mussten die Gläser erst noch gespült werden, diese waren sehr dreckig. Alles in allem leider keine schöne Unterkunft
• Sadiyah (10/5): -
• George (8/5): -
• Kenneth (8/5): -
• fabio (10/5): -
• ELEONORE (7/5): Ok to spend 4/5 days while visiting the city - Relatively quiet and spacious place next to old street station. Apparement located on the basement. Issue with the hot water (not available) and with the faucet closing (water continues flowing afterwards for some time) at the sink in the kitchen. Not much light as the apartment is located on the basement. Very few kitchen ustensiles available
• Sally (8/5): - Great location, clean and a nice studio with better amenities than a hotel room. Wish the bathroom was bigger and the sofa bed wasn't the comfiest.
• Ramadani barbar (9/5): -
• Jill (8/5): -
• Sam (8/5): Great apartment! Would book again!! - Modern, bright, clean apartment in good location. The smell of fresh paint was a little overwhelming, granted we appreciated how fresh it looked but the smell was quite strong. The large lamp in the lounge doesn’t work so there was no “small” light to put on in the evenings so we ended up leaving the kitchen light on as there are 15 down lights in the lounge ceiling so when you have them on you need sun cream. We would have appreciated a mirror in both bedrooms as my wife was constantly going back and forth to the kids room to use the mirror, again small but would make a difference. I think the most annoying thing was the floor, you can’t walk anywhere in the apartment without the floor creaking, again maybe a silly issue but you literally cannot move around at night when the kids are sleeping with how loud the floors squeaked and creaked. Apart from these few constructive points the place was great, would stay again and the staff were very good communicators.
• Richárd (10/5): -
• dominique (7/5): - La situation tout près de Shoreditch des commerces et des transports L'accessibilité facile avec la boîte à clés
• Klára (9/5): - čistota, k dispozici základní kosmetika, ručníky, základní vybavení kuchyně Nic
• Paolo (9/5): -
• Marco PARACCHINI (7/5): Si può fare - Appartamento grande e caldo. Ben pulito. Comodo per i servizi. Silenzioso. Soggiorno piacevole. Mobilio un po' datato . Mai visto nessuno dello staff. Non mi hanno risposto a dei messaggi. Qualità prezzo un po' alta. Ma sei a Londra e sono tutti così
• M. (9/5): -
• Heidi (8/5): Prima accommodatie, maar niet sfeervol, alles aanwezig wat je nodig hebt voor verblijf in de Stad. - alle toeristische punten in de stad goed bereikbaar! Verder een basic accomodatie. Alles wat je nodig hebt is aanwezig, prima om in te overnachten. Voor de rest waren we de hele dag in de stad. De twee persoons slaapbank in de huiskamer had maar 1 deken, dat ging niet met 2 broertjes. Gelukkig hadden we een extra slaapzak meegenomen.
• Julian (8/5): -
• Furkan (4/5): -
• abdelkader (10/5): -
• Cameron (9/5): Great location, fantastic hosts and overall very good accommodation. Any issues you have the hosts will reply to your - Great location, secure property and the lock box is really handy incase anyone in your group arrive back earlier. If I was being really picky I’d like a slightly comfier bed. But no I can’t really fault anything
• Martha (3/5): Dingy and uncomfortable apartment in a good location - Location was close to transportation The apartment was dingy and ill cared for. Many things were broken or damaged throughout the apartment. It was very noisy at night, you could clearly hear people having conversations and closing car doors on the street outside and there were near constant sirens nearby. The apartment doors were very hard to close so everyone in the complex had to slam them which was very loud as well. One of the beds was so uncomfortable (you sank right through to the metal slats beneath the mattress) that one of us had to sleep on the couch. Not a good value for what we paid.
• Jane (10/5): over the moon - the interior and how it was all laid out and decorated, very spacious and nicely decorated, kitchen was situated nicely with living room, bedrooms were so adorable and cosy. nothing, everything was great
• garcia cano (5/5): -
• hur4c4n (7/5): Buon rapporto qualità/prezzo - Buona posizione vicino alla metro. Da migliorare: divano rotto, lampada senza lampadina, doccia, poche stoviglie, pochi bagnoschiuma e carta igienica, servizio deposito bagagli non sufficiente.
• Luca (7/5): Good for a short stay, with a little attention could be great! - Was very clean and a large space. Stayed cosily warm even in -8°c outside and a great location to get around London easily. Had a decent kitchenette for a short stay with lots of utensils. A lot of reviews complaining about being charged extra for late check out, which agree is a little excessive, but the hosts contacted me the day before, making this policy very clear and it's a pretty generous check out time anyway. It was fitted out to the very bare minimum of necessities, not as nice as the photos on the advert. The bed sheets are very plastic; the shower mixer was broken so it couldn't get to a comfortable warm setting and instead was constantly switching between hot and cold; large TV but has chunks of pixels missing all over it; only one small pot and pan each in the kitchen which would make it difficult to properly do any cooking in the kitchen over a longer stay.
• Alessandro (8/5): - Comodità dell’appartamento per più persone e la presenza di accessori extra come il ferro da stiro e ogni presenti in casa Problemi con le finestre, alcune non si potevano chiudere con l’ansia che potesse entrare qualcuno, oltre agli spifferi
• Jérémie (8/5): -
• Albert (5/5): - L'apartament en general està molt bé i la seva situació també. La sala d'estar-menjador-cuina és molt bonica. Però hem trobat a faltar manteniment de les instal·lacions, tancaments i mobiliari. Per exemple, els radiadors d'aquest espai no funcionaven i una de les finestres no tancava.
• Roberto (5/5): - Maniglia porta appartamento inutilizzabile , problemi con il riscaldamento , in cucina mancavano tovaglie , strofinacci , presine , forbici e scopa . C'erano pochissime pentole e piatti disponibili.
• Sarah (4/5): Pas terrible - _ Explications claires pour la récupération des clés _ Appartement situé au sous-sol, impossible d'ouvrir les fenêtres. _ Bac à douche vétuste et étroit _ Évier d'appoint uniquement _ Canapé d'angle, non convertible _ Capacité de la chambre 2/3 personnes maximum, pas pour 4. _ Matelas avec des trous dans la mousse
• Alisha (1/5): A terrible and intimidating experience with aggressive staff and unfair charges. - Nothing, terrible place and staff!! Terrible experience – avoid this place. Upon arrival, we had to pay €30 for early check-in because there was no luggage storage available (apparently because it was Saturday). We agreed so we could leave our bags and go into the city. When we entered the apartment, it was immediately clear that it was not suitable for four adults. The room was dark, located in a separate area, and prepared for only two people. The sofa bed that was supposed to sleep two adults was completely broken and unusable. There was no proper mattress and the sleeping surface itself was damaged. When we contacted the accommodation, we were met with rude and aggressive behaviour. We were told the phone number was “only for emergencies,” even though this clearly was one. Messages were ignored for a long time, and no solution was offered. Housekeeping confirmed the sofa bed was broken. We were told maintenance would come, but later received a message saying no one could come because of Christmas (27 December) and that the hotel was fully booked. Eventually, we had to cancel and request a refund via Booking.com. Despite being told by staff that we could leave our luggage, we suddenly received threatening messages demanding we collect it within 10 minutes. When we explained we were too far away, the tone became aggressive and intimidating, even threatening our refund. As four young women without accommodation, this was very distressing. To make matters worse, they later tried to charge £30 for luggage storage — even though luggage storage was not available in the morning and we had already paid for early check-in. This place is unprofessional, misleading, and stressful. I strongly recommend not booking here.
• Stefania (7/5): -
• Selim (2/5): Konforsuz bir konaklama idi - Konumu fena degildi Isitma problemi vardi bir suru petek vardi sadece ikis ve wc deki calisiyordu, Yataklar kotu idi yastiklar kotu idi carsaf ve nevresimler kotu idi, ikramliklar cay kahve cok ozensiz servis edilmisti vs vs
• Carla (8/5): -
• Morales (5/5): - Las camas eran muy poco cómodas , y sustituiría el sofá cama ya que es muy incómodo y estaba situado justo debajo de ventanales sin persianas ni oscurecedores
• Hulda (6/5): You can do better - The location The beds were really uncomfortable, i would say the matress is finished, The sofa is uncomfortable, hard, and one of the arms does fall easily off. It had been nice to have a toaster and a wineglasses. The oven is dirty. The toiletseat is loose, and there is brown dirt in the botton of the toilet. Open trashbin in the middle of the kitchen floor - not nice. Not possible to close one of the window in one of the rooms, and it wasnt possible to change the heat in one of the rooms
• marie michelle (7/5): - Bello appena entrati, disposto bene e ben arredato. I divano letto era un divano normale non si apriva, il letto matrimoniale piccolino e un pochino instabile. Doccia minuscola. Eravamo nel piano semi interrato ed oltre ad avere una sorta di tende ( che non chiudevano per nulla) in stanzacera presente l'insegna verde luminosa dell'uscita di sicurezza!
• ANGELA (8/5): -
• Kevin (7/5): -
• Achraf (10/5): -
• Lamuraglia (7/5): -
• Theo (7/5): -
• Alessia (10/5): È andata bene. Nelle aspettative - L’appartamento era in un’ottima posizione e la struttura ben riscaldata. Un po’ sporca di polvere
• Martinez (5/5): - La Ubicación La camas horribles y no estaba muy limpio.
• Mouhamed (8/5): -
• Gurav (9/5): -
• Sam (8/5): -
• Jo (8/5): Just as expected - Was exactly as expected and looks like the photos. Communication from booking to check out was clear and helpful, any queries were dealt with promptly as a single traveller is was appreciated. Amazing value for the space you get. I didn't use the kitchen but had everything you could need and a great size. Area was also quite quiet. I would definitely book again if needed. The apartment smelt.of smoke this isn't the owners fault, I opened the windows whilst I was out and it was all good.
• José Antonio (10/5): - La atención prestada, siempre contestaban los mensajes super rápido
• Gloria (9/5): - Apartament molt bonic i ben situat Faltaria algun got, plat i cobert més a la cuina
• Ben (7/5): Great last min booking for work - Key safe, easy to find and use. Great location, quiet at night. Shower could of been a bit better but wasn't the end of the world
• Jody (8/5): -

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