Vienna Elegance Apartment
Location: Singerstraße 2 TOP , Vienna, at
Star Rating: 8.1 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation
Experience the epitome of luxury at STEPHAN, a stunning property in Vienna offering spacious apartments with modern amenities. Each apartment boasts 3 bedrooms, a flat-screen TV, and a fully equipped kitchen, ensuring a comfortable and convenient stay for guests.
Prime Location
Located near iconic landmarks such as Musikverein and Vienna State Opera, STEPHAN provides easy access to Vienna's top attractions including Hofburg and St. Stephen's Cathedral. With the city centre just 400 metres away, guests can immerse themselves in the vibrant culture of Vienna effortlessly.
Convenient Facilities
Enjoy complimentary WiFi throughout the property and unwind in a smoke-free environment. Whether you're exploring nearby attractions like the Austrian National Library or simply relaxing at the Vienna Volksgarten, STEPHAN offers the perfect blend of comfort and convenience for your stay in Vienna.
To book your luxurious stay at STEPHAN in Vienna, visit our website now!
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of EUR 400 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Managed by a private host
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Non-smoking throughout
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Screens / Barriers between staff and guests for safety
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Secured parking
- Garage
Rooms Available
-
Three-Bedroom Apartment
The spacious apartment offers a tea and coffee maker, a seating area, as well as a private bathroom boasting a bath and a shower. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a wardrobe, a sofa, a high chair for children, parquet floors and a flat-screen TV with cable channels. The unit has 7 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- pham (9/5): -
- Mohamed (5/5): - Very good location and very cleaned apartment self check in and no AC weather was very hot
- Giovanni (9/5): -
- Marcin (10/5): - Super lokalizacja Brak balkonu.
- Nikolett (7/5): I only I only recommended it because of the location. - The location The host was unreachable when we arrived. We couldn’t get in touch to find out where the parking card mentioned in the information email was. None of the phone numbers were answered. In the end, the parking was not free, even though we entered using the card, which we found after a long search.
The outdoor sofa bed wasn’t comfortable either, as once it was pulled out, it couldn’t be put together in a way that the mattress was level.
- Khaled (6/5): Pleasant - Location in the central, near to most brands shops One of the bathrooms wasn’t clean, the towels were wet when I arrived. There’s construction, drilling workers noise .. the property manager wasn’t responsive enough, takes to long to respond .. didn’t answer my calls.
- Sinisa (7/5): Good -
- Juliana (10/5): Excellent location, lovely apartment - Spacious , central and well equipped
- Iloski (2/5): Very poor - The location is perfect the stuff where very helpful, nice beds The check in list or things to do before checking is to much then you have to much rules,not so clean and the worst thing no air condition it was 34 C at the apartment
- Mouza (10/5): Exceptional -
- Montserrat (9/5): Superb - Great Location and place to stay! Plenty of space for the 7 of us! The rooms on the street side where a bit noisy during nights, but it was expected due to the central location. Great stay!
- Lance (10/5): Awesome! - So close and convenient. Very clean and nicely decorated. Nothing
- Sebastien (9/5): Superb - Very nice location, spacious, all what you need for a trip to Vienna city center 👍
- Mohamed (8/5): Very good apartment for family - Location is very good.
Apartment space is good. We where 6 members and it was very comfortable.
The apartment is equipped with almost all what you need. It is not cleaned properly. I found some food under sofa. Dust in the kitchen and walls.
Some maintenance required but no major impact on our stay.
Electronic key is not practical if you have issue with internet signal or your phone is off. Then you can not access the apartment.
- Alexandru (10/5): Exceptional -
- Jesmine (10/5): The place is convenient for shoppers and public transportation is accessible. I will highly recommend this property for - The property is clean and spacious. The location is excellent. Shopping, food and train station is few minutes away. Two bathroom and one of them do not have toilet bowl. It’s separated. But not an issue.
- Christine (6/5): Pleasant -
- Jasvin (10/5): Beautiful house in an Incredible location, next to the Supermarket - Such a comfortable house with all amenities, I requested for a baby chair at the absolute last minute and was graciously accomadated. This is my third stay in vienna this week and by far the Best Location.
- Hanan (10/5): Exceptional -
- Abdullah (10/5): Clean, nice location, and very cooperative owner. - Excellent location, in the heart of city. Very beautiful and clean place. The owner was very cooperative. The building elevator accommodates only 4 persons.
- Muhammad (8/5): Very good - Location, size of property , ease of checkin Since parking was far 10 minutes walk( totally understandable due to location) we had to come back in car to the property to drop the parking card. We couldn't find parking close by and had to walk again 6 minutes. Perhaps a way can be deviced to eliminate this hassle. Otherwise it was perfect
- Abigail (5/5): Passable - The location is excellent, although it also makes it noisy. Stephan arranged for an early check-in which was nice (3:30 pm. instead of 5 p.m.) given that we were arriving from the U.S. It is difficult to write a balanced review when you feel that you have been treated poorly. The apartment is large and spacious which provides guests with room to socialize or seek the sanctuary of their own room. The apartment was noisy given its location on the square and the need to have windows open to provide some relief for the heat and humidity (no air conditioning).
Shortly after our arrival there was no hot water. We immediately reached out to Stephan seeking assistance but despite repeated attempts via email got no reply. Not being able to reach Stephan we undertook troubleshooting the problem. We checked the hot water heater/tank to insure that it was plugged in and set to an appropriate temperature setting. We checked the electrical panel to insure that the circuit was energized. After 8 hours Stephan responded by apologizing for the delay, offered an excuse that did not make sense, but said he would have maintenance look into the situation immediately. We never saw or heard from maintenance and after a couple of hours Stephan reached out stating that the hot water heater had simply run out of hot water and if given time would regenerate. At this point we were through day two of our three day visit.
Needless to say an apartment that does not provide hot water for showering is a major bummer. Much more distressing was Stephan’s non-responsiveness, first to several emails and then with a brush off assessment that the hot water heater was fine and would regenerate if given a little time. For these reasons the best rating that I can give is 5 out of 10.
Two other things about the apartment: the shower head in the main bathroom was broken and sprayed water everywhere Also, the door in that same bathroom is too big for the door frame and therefore doesn’t close preventing privacy for the person using the bathroom. That was especially hard with teenagers/young adults.
- Yuan (10/5): I will come back - location is the best
- Aimilia (10/5): Exceptional -
- Amal (9/5): Overall a great stay with a good location and easy access. - The location of the apartment and its spacious interior. The only problem was the wifi connection. It did not work for us.
- Sophia (9/5): Beautiful apartment in the most amazing location. Wouldn't stay anywhere else in Vienna! - Our stay at Stephan was one of our favs during our 4 weeks in Europe. Location is excellent and can't be beat, it's a super comfy and lovely apartment to stay in. Even our taxi driver from the airport commented we were right in the centre.
The apartment is so comfortable, we felt like we were living like locals. Having a washer and dryer was the icing on the cake. Also, great amenity re: coffee, salt, pepper etc. Can't wait to return! A very minor issue was on arrival, instructions to unlock the front door using the app wasn't intuitive. We stood in the foyer for about 10mins at 7.30pm after a flight trying to figure it out. Instructions probably need to be more literal. It wasn't a big deal, but we were tired.
- Mary (10/5): Exceptional -
- Alara (1/5): Bad - the location is good, very central and close to st. Stephens however I was traveling with my 4 months old baby and I tried everything to increase the heat of the house from the thermostat but it never increases. It was very cold during the night and the house owner didn't reply my messages until the morning. I am sick because of the cold right now. I wish I stayed in a hotel....
- Yahya (10/5): it was an exceptional experience - location & big space nothing
- Anonymous (2/5): Very poor -
- Salim (9/5): 9 out of 10 - Almost everything, location, space, value for money & facility at the apartment. Very few things that requires maintenance like a window cracked buy nothing that effected our stay.
- Manea (10/5): Exceptional - Location
The host Someone was sleeping in the stairs lady
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