Polo Residence

Location: Via San Zanobi 35, Florence, it

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 03:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Access to health care professionals
• Free wired internet
• Internet access

Rooms Available

• Studio Apartment

  Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Studio Apartment

  Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, a tea and coffee maker, a dining area, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Apartment with Shower

  Featuring a private entrance, this air-conditioned apartment is consisted of of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a washing machine, a tea and coffee maker, a dining area, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• Berke (8/5): -
• audrey (9/5): Idéal - Extrêmement bien situé, tout le centre accessible à pied, appartement climatisé et le propriétaire est vraiment incroyable. Il nous a conseillé plein de restaurants et de coin à voir Il y a pas mal de bruits de canalisation, si vous avez le sommeil léger, prévoyez les boules quies
• Olga Astrid (8/5): Aprovechamos cada día vivido en esta ciudad tan hermosa - Lo servicial de Roberto y nos asesoró sobre la ciudad, aspectos a tener en cuenta y sitios turísticos; porque era nuestra primera visita Para lo que necesitamos nos sentimos bien
• Cornell (8/5): Roberto was very helpful despite the fact that we had to wait to check in, he gave us a bottle of red wine of which made - Very clean room, great facilities everything you need and comfortable. The stairs are not very convenient when you have to carry your luggage, good thing our room is just on the second floor because there’s no elevator, also no windows that you can see outside.
• Jungsun (6/5): 참 좋은 위치 - 위치가 좋아요 중앙시장 부근이어서 그쪽으로 이른 아침먹으러 가기도 편해요 역과도 가깝고 두오모하고도 완전 가까워요 침대가 꺼져있는 부분이 있어서 잠자리가 조금 불편했던 정도예요
• Joaquín (4/5): - Su ubicación . Tiene lavadora , microondas y plancha. No se pasaron a limpiar ni a cambiar las toallas en seis días. La habitación no tiene luz y da a un patio interior sucio .
• Yiğit (7/5): -
• Andreina (8/5): -
• Kamelija (10/5): - Excellent location. Roberto, the owner, was a good and helpful host. Although the residence is small it is cozy, equipped with everything one needs. Just to say that you have to pay additional tax - it was not included in the price.I recommend the flat. Maybe a place to put our suitcases :)
• lolly75 (9/5): Appartamento carino in ottima posizione. - Posizione, pulizia e presenza di tutto il necessario nell'appartamento, anche se piccolo. C'era il phon, il forno microonde e persino la lavatrice. Il fatto che affacci sul cortile interno da cui proviene un odore sgradevole, per cui è impossibile aprire le finestre.
• Martina (8/5): - L' appartamento, nonostante le piccole dimensioni, dispone di tutti i comfort e si trova in un' ottima posizione centrale. L'ambiente è accogliente e pulito. Ci siamo trovati molto bene e al nostro arrivo siamo stati accolti dal gentilissimo signor Roberto. Il letto un po' scomodo
• Neri (10/5): incantevole, appartamento consigliatissimo, zona centrale - mi è piaciuta molto la cortesia di chi mi ha accolto. La pulizia era veramente eccezionale. Mi hanno dato anche consigli utili sul soggiorno e sono stati molto gentili e professionali tutto benissimo
• Massimiliano (8/5): -
• Hernando (8/5): Agradable y cerca de todo. - Está muy bien ubicado y cuenta con todos los accesorios suficientes para la estancia. No tiene suficiente calefacción en el baño en invierno es extremadamente frío.
• Guadalupe (7/5): -
• Bacau (9/5): - Mi a plăcut locația și disponibilitatea gazdei.
• Alessandro (8/5): -
• Marta (3/5): - Il condizionatore rumoroso, impiega molto tempo a scaldare la stanza. C'è il boiler per l'acqua calda, ma impiega molto tempo a caricarsi e dura poco, quindi abbiamo dovuto fare la doccia fredda. Il frigorifero non raffredda quasi per niente.
• Dawne (10/5): Great base - I loved being able to walk to San Lorenzo market Duomo & Ponte Vecchio and being able to cook dinner for myself washing machine Roberto super helpful a few more cooking utensils would have been helpful and extra garbage bags
• Lidziya (7/5): - The location is top, very convenient to explore the city and next to the train station. Comfy beds, kitchen with appliances The room doesn't have a window. Actually it was , but the window goes inside the building. So it's always dark. And you can't open it because it smells bad. And for me this fact is disappointing , especially according to the fact that it's not cheap at all
• TC Seda (8/5): Temiz,tercih edilebilir fiyat performans oteli - Merkezi konumda tren garına yürüyerek 5 dk tarihi ve turistik yerlere de yürüyerek 5 dk mesafedeydi. Ev sahibi çok ilgiliydi anahtar teslimi için buluştuğumuzda haritasıyla gelmişti ve bize şehir hakkında, görmemiz gereken turistik yerler hakkında, hatta fahiş fiyat ödemeden yemek yiyebileceğimiz yerler hakkında bilgilendirme yaptı. Mutfak malzemeleri yeterliydi. Fiyat performans oteli Oda aydınlatmaya bakıyordu. Bu bizi oda da çok durmadığımız ve iki gün konakladığımız için etkilemedi, ama uzun süreli konaklamalar için düşündürebilir. Apartman dairesi odalara bölünmüş oda içlerine de mutfak ve banyo yapılmıştı.
• RuggieroG (8/5): Ottima posizione - La posizione davvero ottima, la presenza di tanti comfort in camera e la disponibilità del gestore.
• Hugo (6/5): - Boa localização e apartamento completo. Extremo cheiro de cigarro o tempo todo e o boiler de água mal dá para tomar um banho que acaba a água quente no meio.
• Jarred (9/5): - Great little apartment. Very convenient and quiet location.
• DENNIS (7/5): -
• Peter (10/5): -
• Odyssey (9/5): - 시설은 최고 평점가능 열쇠가 잘 안맞아서 고생했다.
• Elizabeth Fiona Norris (7/5): The property was basic and suited our needs -
• Elena (7/5): -
• Eva (10/5): - Awesome location, close to everything. The apartment was perfect, and so was the host. You can hear a lot through the walls
• Mirtha (8/5): - Ubicación y muy cómodo La dificultad con la cerradura de la puerta de entrada
• Mkhchyan (9/5): - Местоположение отличное, пешком можно было дойти до основных достопримечательностей. всё было чисто. Только окно открывалась во двор очень было мало дневного света. Но так как мы оставались на 2 дня и дома практически не бывали это не критично для нас. То что checkout до 10:00 часов.
• Bordenabe (10/5): -
• Raquel (10/5): - Lo mejor es la cercanía al centro, además también están cerca restaurantes y la parada de tranvía y autobús.
• Guangming (10/5): 极度经济舒适，属上好佳 - 位置极佳，距学院美术馆（大卫像）最近，离圣母百花大教堂步行也很近。设施齐全，开火做饭、洗衣都十分方便。 WiFi信号稍有不稳。
• Des (7/5): - The location was fantastic, 10 mins to train, restaurants nearby, and market central 10 mins away. All the main attractions close. We needed a later checkout, and Roberto was very understanding. The bed was small, and the apartment was tiny. There is a problem with the front door that needs to be addressed!!
• Himani (8/5): Good - Centrally placed and the host was very responsive. Though i booked it at the last moment he was quick enough to get me in the property. Very comfortable stay with all ameneties Nil
• Steve (10/5): - I had a wonderful stay at Polo Residence. Roberto was very accommodating for check in times, and provided some great insights on the local area. The apartment is very well set up, and the location made it great to get to from the main station/tram stop and to all of the main tourist areas.
• Davide (10/5): -
• Dejana (10/5): - We hebben een fantastisch verblijf gehad. Het appartement ligt in het centrum, op 10 minuten lopen van de Duomo. Het appartement heeft alles wat je nodig hebt, we voelden ons er helemaal thuis. De eigenaar is gastvrij en behulpzaam. 10/10
• Abdelrahman (8/5): Very good -
• Gabrielle (8/5): Comfortable apartment in a great location. - Polo residence is in an excellent location literally a stones throw from the Cathedral and Duomo and Central Market. Also close to transport. It has all the facilities we needed for a week in Florence including kitchenette and washing machine. A flyscreen would have been great so we could get fresh air into the apartment at night.
• Tracy (10/5): Fantastic stay ! - It was a great location , very clean and had everything we needed. Host was very friendly and helpful !
• Ani (10/5): Exceptional -
• Anne (10/5): A place to be in Florence - Very cosy. Close to station and to historical centre. To be tecommended without hésitation.
• L (9/5): Superb - Perfect location - walking distance from all main tourist attractions (Uffizi, Duomo etc.), quite at night, no noise coming in from the outside. Apartment is simple, but very functional and well equipped - you'll find an iron and ironing board, washing machine and cloth pegs, oven and microwave, decent size fridge, crockery and cutlery, stove top coffee makers (we were happy to use them to make our breakfast coffee) , heather and fan. Bathroom simple, very clean, functional. Very comfortable bed. We liked that the mattress was nice and firm, not too soft. May be the bed could have been a little bit longer (tall people would appreciate it), but the duvet and duvet cover was perfectly fixed that our feet was always covered. May be a bed could be a little bit longer. Your clients who are tall definitely will appreciate it. :)
• Heidi (10/5): Perfect - Clean , had everything I needed . Location was great .
• Donna (9/5): Great location and affordable price. - The property provided coffee and a Moka pot to make it. The washing machine was good and they had a drying rack. The clothes dried pretty quickly. The bed was comfortable. I would rent this property again. It was a very good location as well.
• Tudor (9/5): Superb - Comfortable and close to center - a really nice stay.
• Swami (6/5): It was fair for the price we paid. - The apartment was walk distance to everything, very comfortable. It was pretty small but had everything we needed (bed to sleep, a small kitchen, a washing machine and a bathroom. The AC was very nice to have as we went there in a very warm period. There was a very nice garage nearby which was very comfortable. We had to wait over an hour to retrieve the keys cause of organizational problems on the owner's end. We didn't have warm water for the first couple of days. The shower drain didn't drain so the water would almost overflow. Opening the windows lead to the inside court, seeing other people, so the privacy wasn't there when we needed open windows.
• Oropeza (10/5): Nice apartment - The property have everything to enjoy your visit! Everything was really ok!
• Trevor (9/5): Superb -
• Christine (8/5): Very good - Smaller studio had everything I needed - laundry, kitchen, air conditioning, table, and bed. Awesome location - it’s easy to walk around and return to the room in a few minutes. Interior room.
• Chien-cheng (9/5): Superb - Good house and a good location which is very close to the central market and most of the sightseeing places.
• Eiei (9/5): Superb -
• Rebekah (6/5): Pleasant - It was a good location and very safe 3 different locked doors. Staff were very helpful. Loved being able to wash our clothes but they didn’t dry since there was no airflow in the room Smelt like cigarettes and because of the stale air all out clothes now smell like cigarettes from washing and trying to dry in the room
• Catalina (10/5): Exceptional -
• Cecilia (9/5): Superb -
• Octavian (6/5): Smelly room - - Location: it is 5-10min walk from city centre, secure area - ⁠Pretty quiet during the night - ⁠Good equiped: also a coffee-maker that we used daily for coffees - ⁠Spacious and comfortable for 2 persons - ⁠Hot water at any time without problems - ⁠Spacious shower, good shower door - no leackage of water pn the floor - ⁠Good storage space - the big no-no was the horrible smell inside the room (we had room 0). Lucky that the nose gets used to smells and you don’t feel them anymore after a while. The landlord told us that it was because the guests before us “cooked fish” but for sure it wasn’t true - as it smelled the same every day in spite of keeping the windows open all day long. - ⁠On arrival we wasted one hour waiting for the landlord, after the agreed time of meeting. Nonetheless, they were increadibly punctual for check-out, knocking to our door two minutes before 10a.m. - ⁠Shampoo and soap in the bathroom: there were 3 shampoos probably leftovers from other clients.
• Mary (8/5): Very good - Lovely location! Nice property! Host was extremely helpful and friendly! Due to circumstances beyond control, the check in process was delayed due to delayed cleaning. However, the host was very attentive and gracious and once the place was cleaned and check in was official, it was lovely!
• Louella (8/5): Very good - Had everything we needed in the apartment. The host was great at giving recommendations and prompt when we asked about topping up amenities. Checking in and out was straightforward. The kitchen could’ve included paper towels or dish towels for clean up. Only one sponge to do everything. So wiping up the table or cleaning the kitchen bench was tricky.
• Ranjan (10/5): Exceptional - Everything was excellent and exceptional There was nothing.
• Shaheen (9/5): Superb -
• Hsiao-ling (7/5): Good - The best part is the location. The room itself and the service is just ok.
• Castignani-pretorius (8/5): Very convenient location to station and many tourist sights. We walked everywhere without any problem -
• Anabella (10/5): Exceptional -
• Hyemin (10/5): Exceptional - This place is perfect. So clean and quite, has everything in the property, big and comfortable bed.. Even the location is amazing. It's close to everything! And Sara was super friendly and kind. I would definitely come back. None
• Allison (10/5): Loved this place! - Loved the host! Loved the space! Nothing.
• Duval (6/5): Pleasant - Location. Lighting in staircase very poor...smelled of smoke. Three key entry that didn't work well. Grubby place....dated, needs a refurbishment.
• Gioeva (10/5): Exceptional - The apartment was very clean and cute. All the nessary things were there: iron, coffee maker, fridge. The location is very nice, 5-7 min from railway station by foot. Roberto was very friendly, told me about the points, which must be visited and places with delicious food.
• Abdulrahman (10/5): Exceptional -
• Ed (10/5): Wonderful stay in an amazing city! - Location, super cozy, enjoyed the air conditioning!!
• Sophia (7/5): Overall, easy to access sites, restaurants, and transportation. Clean. - Great location; close to the train station. Air conditioning worked well. Great space for 1-2 days for one or two people. The air conditioning had a terrible smell.
• Walter (9/5): Superb -
• Kari-ann (9/5): Superb - Once we found it . It became obvious it's pretty close to everything. It had everything we needed . Plus a washing machine with a rack to dry everything on . It was quiet and ac worked quickly. It was very hot outside and within 10 mins the room would start to cool down once we turned on the ac . We were able to check in and leave our bags early . 5 minute walk to the markets . We discovered the huge food hall there where we went several times for meals . Walking around the outside market place it's actually hard to notice . We only went inside thinking there'd be more stalls . But instead a beautiful produce market and upstairs lots of wonderful choices of food . That we walked a lot following the google maps directions and it actually was only a short walk . There's no proper sign outside indicating its the correct building that would have been helpful. There are some stairs to carry your bags up . At night when you go into the foyer it's very dark we pressed someone's doorbell thinking it was the light switch . That would be helpful if there was something to indicate the correct switch .
• Debarati (7/5): Great experience - No breakfast Bathroom door handle came off
• Karen (7/5): Roberto was very helpful in assisting us with check in - location was good No kettle provided and had to use a saucepan for tea/coffee. Nothing to dry dishes with. Description said toiletries were provided but there was no soap or body wash for shower.
• Kevin (5/5): Would probably not stay here again. - The Polo was within walking distance to restaurants and several attractions. Roberto met us at the property to give us the keys. He was very friendly and helpful answering questions we had about the city. We had an issue in the bathroom, our first morning, which he addressed within minutes. The apartment could benefit from a good cleaning, especially in the kitchen. The room felt a bit damp and musty throughout our stay.
• Anthony (7/5): Good - We liked the location. Lacked little details. It would be nice to have bottled water as a welcome. Also, an extra set of towels for a five night stay would be appropriate. The towels at times would still be damp. There was hand soap and shampoo but no soap for showering. First time ever I experienced this. Soap for the washing machine would be nice. We did not use it. Other apartments we stayed at had these items and more. Apartment has a lot of potential but needs more thought in it.
• Melissa (7/5): Little home with great facilities - Great facilities (e.g. washing machine, kitchenette, sofa, dining table) Nice staff (cleaners forgot toilet paper and soap but host brought it to us) Good location It was clean but probably due for a renovation soon.
• Salvatore (10/5): Exceptional -
• Ming (8/5): Very good -
• Lyndon (10/5): Exceptional -
• Fiona (9/5): good location , nice quiet room - great location and good value as very expensive in Florence . 10 mins from Cathedral. bed comfy , decent bathroom . nice and quiet lots of steps up to room . could do with kettle and a toaster.
• Meliea (9/5): Superb -
• Dawn (8/5): Overall enjoyed my stay - Location was good, mostly it was quiet, kitchen had some basic supplies--coffee, oil, and dish soap. Could have been cleaner and would have appreciated clean towels and more TP for my 8 day stay.
• Omar (10/5): Exceptional - Everything was perfect, amazing place with perfect location to all Florence attractions. Really enjoyed the stay. Thanks 😊.
• Thakshila (10/5): Exceptional -
• Mitchell (8/5): Very good -
• Zulfiia (8/5): Very good - the apartment is nice and the staff is friendly it is heavy chlorine smell and very cold in the bathroom. the room itself is a bit small if you want to stay more than 1 night.
• Petronella (8/5): Nice apartment at a very good location. - Roberto and Sara were both very nice and Roberto was waiting for us when we arrived. The apartment has a good location; you can walk to everything you want to see or do. The apartment is very clean and the kitchen is compleet. You can cook, there is airco, wifi and a compleet kitchen. The apartment was very noisy. Maybe we had bad luck because our neighbours where screaming when they came in late at night and even when they were inside the apartment, we could hear everything.
• Antonia (9/5): Superb -
• Stefan (9/5): Superb -
• Joseph (7/5): Florence is a nice place......I had to book elsewhere - Kitchenette ok, bedroom size ok bathroom shower ok. Location road a bit out of the way.....dirty road and stinking places. Host was late to hand over keys. Towels were not changed after 2days as agreed.......and floor cleaning could improve, especially near corners. Otherwise facilities were good.
• Séverine (10/5): A lovely place to explore Florence - well situated yet quiet. - This flat is amazing! We were extremely well welcomed. After showing everything there was to know about the flat, the host spent time recommending places to visit, restaurants, marking supermarkets on the map he gave us and answering all our questions about Florence (for example, where is there a bakery nearby?). There was everything we needed to cook and shower products. Everything was very clean and neat. It is very well situated (only about 15-20 min on foot to Santa Maria del Fiore) but very quiet. We didn't hear the road at all. If you like large spaces you may find it a little bit small - but it's very cosy this way and large enough for 2 people. If we ever come back to Florence I really hope we can stay there again. You will probably not hear noise from the outside, but you may hear noise from the neighbours at times.
• Grace (10/5): Exceptional - it was convenient, near to cafes and walking distance to the train. it has complete facilities, we were able to cook and do our laundry there.
• Debbie (10/5): Great stay! - The apartment was just right for 2 people, it had everything we needed and was comfortable. Also central to all we needed. The owners were very good communicators and very kind and helpful. They even allowed us a late checkout, amazing!! Nothing, all good
• Adelina (8/5): pleasant stay near the historic center of Florence - super comfy bed, all necessary amenities, proximity to city center and train station (10 min walk) little light coming in through the one window, no elevator
• Evelyn (8/5): Met my needs, washing machine was a must. very clean, managers answer promptly when messaged. - had a washing machine. Kitchenette adequately stocked with dishes. very clean. Quiet. close to a local market. Fairly close to several attractions. shower was tiny, doubt an average man could comfortably use it. No elevator.
• Tyler (10/5): Exceptional - Located within walking distance of the train station and the city centre, meaning the main sights and the museums. It is not large but it has a function kitchen and a washing machine as well as an excellent air conditioning unit. The area is quiet at night and you do not hear the neighbours for the most part, meaning you should sleep well. The host is very friendly and accessible. The hot water supply seems limited, no long showers. The stairwell is difficult to navigate when it is dark.

Photos