One Step Florence

Location: Largo F.lli Alinari 4, Florence, it

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Apartment

  This spacious apartment is consisted of of 3 living rooms, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The apartment is furnished with a desk and a seating area and offers air conditioning, a washing machine and city views. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift

Guest Reviews

• Kleski (2/5): - Location Wifi not working. Internet was being blocked, made it really hard to arrange transport for return flight. The sofa is not a bed and no dedicated linens or pillow for it. Cushions are torn. Should not advertise as such. We did not have bathrobes or wash clothes as presented. No water pressure in shower by front door and the door to this bathroom was hard to open. Very loud. The apartment rate was too high to have all these issues.
• Gabry55 (9/5): Comodo e pulito - Posizione ottima, vicinissima alla Stazione, due comode camere entrambe con bagno televisore in soggiorno e nelle camere , servita di tutto : lavatrice, microonde bollitore macchina del caffè , tastiera e piastre per cucinare. Ottima pulizia Zona un po' rumorosa
• Elisa (3/5): Troppi disagi da affrontare per una sola vacanza di 4 giorni - Posizione ottima vicino i luoghi d'interesse turistico e ai mezzi di trasporto Tantissimi disagi, molto ritardo per fare il check in, tante cose non funzionavano a casa come la maniglia della porta, non tutte le pentole in uso erano utilizzabili con i fuochi ad induzione, siamo rimasti quasi una giornata senza luce per un guasto elettrico che non riuscivano a riparare, ciò a comportato il fatto che non siamo potuti uscire di casa per cercare di capire come risolvere la situazione, non abbiamo potuto ricaricare i telefoni, asciugare i capelli e neanche aprile le serrande in quanto motorizzate. Il guasto elettrico non ci ha consentito neanche di utilizzare la lavatrice per pulire la biancheria che mia figlia vivendo alla scuola Marescialli ci aveva portato, per questo motivo siamo dovuti andare in una lavanderia a pagamento. Sempre il guasto elettrico ha mandato in blocco il piano cottura ad induzione problema che siamo riusciti a risolvere solo dopo qualche ora e varie telefonate. Tra gli altri disagi il fatto che la biancheria in uso era mancante di federe, dopo averle più volte richieste ci sono state portate, a notte fonda, altre lenzuola nuovamente senza federe per cui siamo stati costretti a dormire senza, il fatto ci ha disturbato parecchio. Hanno sbagliato anche a fornirci gli asciugamani infatti ci sono stati portati tappetini da doccia invece che asciugamani faccia per alcuni di noi. Il personale che veniva a darci assistenza in appartamento non capiva bene l'italiano e questo ha reso tutto più difficile. È palese che a fronte di ogni nostra richiesta di assistenza, venisse di volta in volta personale diverso che palesemente non era mai stato nel nostro appartamento (ad es. L'apertura del divano letto). Insomma è davvero ingiusto aver dovuto affrontare tutti questi problemi pur pagando più di 1000 euro per un soggiorno di 4 giorni
• Ung (10/5): 10 stars! - Location location location! Literally 1-2 minute walk across from the main train station SMN, next to KFC. Very comfortable, air conditioners in all sleeping areas (2 bedrooms and living room), washing machine, kitchen is small if you want to cook but we didn’t so it didn’t matter to us. The first toaster was broken, but we received a working one the very next day after sending them a message. They even asked for permission to enter property to drop it off. 2 bathrooms, which was great as we travelled in a group of 5. Nice thick curtains blocked out sunlight in the morning. The staff was exceptional! Response via booking.com messaging service was extremely fast every single time. Check in was seamless. They even called me close to the time to make sure I found the place. If you arrive later than the stated check in time (8.00pm), please let them know beforehand and a later check in time may be possible. Would definitely stay there again when I re-visit Florence in the future. Highly recommended! This was my second visit after 20 years, Florence is still as good as I remembered. The food, especially their steaks, which were simply the best. Ask host to recommend nice restaurants nearby. A bit of noise as expected, being so conveniently located right next to the station, but didn’t bother us as we were tired after all the walking and slept very well.
• Rosenstock (10/5): -
• Sylvie (8/5): - Appartement ,Spacieux , propre avec produits de nécessité, proche des sites à visiter et commerces. Ustensiles de cuisine pas compatible à induction , un peu de condiments pour les courts séjours serais agréable. Le canapé convertible du salon , mauvais couchage. Bruyant les nuits, malgré les fenêtres fermées.
• Cecile (8/5): - Très bon emplacement, proche du centre ville, tout à quelques pas, supermarché, restaurants,fasts food. Appartement spacieux avec de grandes chambres. Emplacement assez bruyant la nuit , proche d'une place très animée du fait de la proximité avec la gare, première nuit assez compliquée mais la nuit suivante s'est très bien déroulée avec des bouchons d'oreilles...A ne pas oublier si sommeil léger.
• Anise (9/5): - 地理位置絕佳，房間很大，有舒適的客廳和餐廳 餐具不適合爐子，感應爐感應不到。物業管理忘記和客人約定的時間，匆忙派人來開門。
• Ilaria (5/5): - La posizione Pulizia, interni poco curati e mal ridotti
• KOMINIS (9/5): A pleasant stay in florence - It was very close to the center of the city and provided easy access to all sights. Because the apartment is above the central road it could use a bit better sound proofing.
• Dorota (7/5): Estancia cómoda. Cerca del centro. Buena relación precio-calidad. - Está muy bien ubicado respecto a las atracciones de la ciudad y conexión con el aeropuerto. Bonita vista a la ciudad. Limpio y agradable. Importante! Avisa exactamente a que hora vas a llegar porque alguien llega al lugar a dejarte las llaves. Nosotros llegamos con 20min de antelación a la hora definida y tuvimos que esperarlo. Si no puedes dormir con el ruido de la ciudad, este lugar no es para ti... El tranvía pasa cerca de la ventana y se escucha bastante en el departamento. En la cocina solo encuentras lo más indispensable. Hubiera estado bien contar con papel de cocina, sal, cápsulas de café, etc.
• Nawfal Mahmood (10/5): Absolutely Outstanding, Far Beyond Expectations! - Absolutely Outstanding, Far Beyond Expectations! This apartment didn’t just meet my expectations — it completely exceeded them on every level. From the moment I arrived, I felt welcomed, comfortable, and impressed. The apartment was spotlessly clean, beautifully designed, and equipped with everything you could possibly need — and more. Every detail felt thoughtfully prepared, from the cozy atmosphere to the high-quality amenities. It truly felt like a luxury home away from home. The location was perfect, making it easy to explore the area while still enjoying peace and privacy. The bed was incredibly comfortable, the space was quiet, and everything worked flawlessly. But what truly sets this place apart is the host, exceptionally professional, responsive, kind, and genuinely caring. Communication was smooth, check-in was effortless, and any questions were answered instantly with warmth and professionalism. This has been one of the best stays I’ve ever had through Booking.com Flawless experience from start to finish. I would 100% recommend this apartment to anyone and would gladly stay here again without hesitation. Thank you for creating such a memorable, five-star experience!
• ANA MARIA (5/5): Colchones hundidos y sucio - La ubicación frente a la estación de tren si vas a viajar en tren Fuimos Dos adultos y Dos jóvenes y las camas estaban totalmente hundidas, el sofá cama con una madera en el medio que hacían muy difícil dormir. El apartamento estaba sucio, de hecho hasta había un chicle pegado en el cabecero de la cama. La sartén no valía para la cocina que tenían y la calefacción no se podía regular.
• Chau Anh (9/5): -
• Jocelyn (10/5): Confortable y cómoda - Me gusto la distribución del departamento, aire acondicionado en todas las habitaciones, justo al frente de la estación de trenes, por lo que estas conectado a toda la ciudad Toallas suficientes, y bien equipado en la cocina
• Rene (7/5): Good location if you want to be close to tranportation and must see placeses. - Great location, very Close to the train station and places of interest. Property looks like it’s not properly maintained. Cleanliness is decent.
• Mária Esther (8/5): -
• K C (10/5): - Excellent stay at One Step Florence! The apartment facilities were fantastic—clean, modern, and very well equipped, making our family stay extremely comfortable. What truly stood out was the excellent service: responses to our queries were very prompt and helpful. The team kindly assisted us with an early check-in and provided clear, timely guidance to help us locate the apartment, which was greatly appreciated as we were unfamiliar with the area. Overall, a smooth and pleasant experience. Highly recommended for families visiting Florence. Nothing
• Benetti (7/5): Posizione eccezionale se non fosse per il rumore notturno da record!! - Spazio Rumori
• Thiago Alexandre (8/5): - Localização excelente. No último dia da hospedagem o ar-condicionado de um dos quartos começou a vazar.
• Catalina (10/5): Centrale e spazioso - Location, basgni e camere Non c'era te, caffè, olio ecc che sono cose importanti per un soggiorno chi arriva da fuori.
• Adam (8/5): - Central location, clean. Very helpful staff. Bed was too soft. Not comfortable.
• man yee (8/5): -
• Kim (7/5): -
• Di Benedetto (9/5): -
• Veronica (2/5): - posizione centrale e comoda per collegarsi alle principali attrazioni della città. Per il resto!? Meglio non valutare. Da migliorare assolutamente l’igiene (presenza di insetti, nonostante la richiesta di intervento per cambiare lenzuola del divano letto) e l’insonorizzazione… difficoltà nel dormire dato l’intenso rumore dei tram e della gente poco educata che circola nel sotto strada.
• Adrian (9/5): - We had a great stay in Florence. The apartment was very clean and perfectly located—just a short walk from the train station, which made it super convenient for our family of four, as we were traveling by train. Check-in was smooth and easy, thanks to the helpful person who welcomed us. The apartment had everything we needed and worked well for our family. Overall, it was an excellent choice for our trip! Do note that it's on a busy street, so some light sleepers might find the street noise a bit bothersome.
• Pravin (7/5): -
• DIONYSIOS (10/5): -
• Julie (8/5): Très bon séjour - Emplacement près de la gare, de l’épicerie et des attraits de la ville. Chambres et salon de bonne grandeur, parfait pour famille. Personnel accommodant pour arrivée et enregistrement tôt. Manque de literie pour le canapé lit malgré l’avoir demandé. Cuisine bien équipée mais un peu étroite.
• Robyn (8/5): Great apartment living in central Florence close to everything - Excellent location close to all major attractions and bus and train station Smell from KFC
• FRANCISCO (10/5): -
• Madhusudan (9/5): Superb - It was very good
• Lingyu (10/5): Exceptional -
• Eshwarya (10/5): Exceptional -
• Jagannath (10/5): Exceptional -
• Tomasz (9/5): Superb - Big and comfy appartment, very good location - just next to the train station and very close to the Old Town center. Grocery in the same building. Windows don't close properly, and the noise from the street is audible through the gaps in the windows - earplugs advisable for peaceful morning sleep
• Anna (10/5): Really pleasant experience with this apartment - It's a perfectly located, well-equipped and overall really nice apartment! The train station is just across the street, and the Duomo is a less than 10 minutes walk away, so the location is ideal for reaching all the major sights on foot. The hosts are kind and flexible, they even made early check-in possible for us. I really recommend staying here! One minor thing, if you wish to cook something in the apartment, bring spices and salt, because it's not available in the kitchen😆
• Anas (10/5): Exceptional -
• Egidija (10/5): Exceptional - Everything was perfect Location
• Anil (5/5): Appartment is nice & modern. Good location but not properly managed. - Location, very modern & size of the apartment. Had an elevator in the building. We reached there Saturday (5/18) late afternoon & the air conditioning did not work properly in the living room (worked on & off) and it did not work in 1 of the bedrooms at all (& it was very hot). Texted them about the problem. They sent a colleague on Sunday (5/19) to check in the problem & said she will tell the management but nothing can be done since it was Sunday, so I requested a fan which I was told will be sent over immediately. The fan never came until (reminded them twice) the next night (5/20) & we had no sleep for a 2nd night in the heat (almost 80* F). On Monday we were told a/c needs gas (freon gas)which had to be ordered. On Wednesday (5/22) one day before we were leaving they said the technician had the gas & if he come could cover. Since it was the last day & we were gonna be in & out of the apartment & we said they could fix it after we left. So for our entire stay of 5 nights we had no a/c in 1 bedroom & it partially worked in the living room. The tea kettle was rusted on the inside. There were no garbage bags & no laundry detergent which they sent on the 3rd day of our stay (after multiple requests). The WIFI did not work & we were told it was because there were many people using it. We were a family of 3 so I do not understand that logic. The list of facilities says it has streaming service (like Netflix) but it doesn’t. When asked they said that’s a mistake they have to correct. They were quick to respond on text but very casual & slow to take care of the problems. Overall very poorly managed property. Booking.com & One Step Florence should credit us back half our money.
• Mr.ea (9/5): Superb - Location is perfect. Very close to train station and touristic areas. Supermarket is just near to the building. McDonalds 24/7 open is 50m away. Clean and confoetable Two bathrooms Kitchen is narrow but equiped enough
• Syed (9/5): Comfortable family stay close to amenities. - Location was great very close to the station. Hosts were quick in responding and always on hand to accommodate our requests. Great view of the train station and cathedral too. Wifi would go off from time to time and needed to be reset for it to work. But when done it was good.
• Alexander (10/5): Exceptional -
• William (10/5): Unexpected night in Florence turned out great! - Had an extra day in Florence, due to a bad storm, so we booked this property. It was a great location (right across the street from the train station) with many food options around. It was completely comfortable for the 4 people staying. Hot showers and nice comfy beds! N/A
• Antonietta (8/5): Very nice, comfortable and modern - Very nice and very easy access. Very central to train and attractions. Grocery store right next door, leather markets and good markets 5 min walk, Ponte Ve Choo 10min walk. Wifi did not work on 2nd day - a bit inconvenient and annoying.
• Shields (7/5): Good -
• Prakash (8/5): Stay was nice, and best location. - Location , clenliness Key collection time
• Mariah (5/5): Passable - Had a washing machine but no liquid Wasn’t as nice as photos, very noisy and we had to wait an extra hour to checkin waiting for host to arrive.
• Sanskrati (10/5): Comfortable , Hygienic and ideal location to stay - The location of the apartment , the view , the cleanliness , All the amenities were fantastic.
• Luciano (10/5): Exceptional - It was at a great location Spacious and cleanes
• Paula (8/5): we would stay here again - location was great. clean and two bedrooms with nice size bathrooms.
• Robert (9/5): a great time in a beautiful apartment - a beautiful apartment in a great location street Bois wax a bit loud but not disturbing
• Tlspak (3/5): we just end up our tour, while we were not comfortable during our stay, as property was not good. - Location was perfect as we choose according to our requirement and easily approachable without any problem to find same as we used google help to locate it. condition of accommodation was not as per our expectations, so its not worth of money for property which we booked.
• Anonymous (9/5): Superb -
• Chadi (9/5): Amazing! - It was spacious, clean and neat. There was sewer smell outdoor.
• Denisa08 (9/5): Superb - Great Location and nice, light filled apartment.
• Alexandru (9/5): Superb -
• Damon (9/5): Superb - Location just next to Florence Santa Maria Novella. Literally steps away. Especially if you need to catch a super early train to your next destination. In my case, I needed to catch a train to Milan airport upon checking out, this played out perfectly. Supermarket and MCD just door too. Eateries are in abundance within 50m. Unit comes with a washing machine It offers superb value for money The fact that it is literally next to the train station, you could expect some level of noise from below the unit throughout the day. If you looking for a quiet unit, this is not for you. The shower area for the second bathroom is very small and definitely won't be comfortable if you are on the larger side. The floor trap choked for this shower area too. Better maintenance required though. Kitchen only offers a single stove, a microwave, basic crockery and cutlery. Very small kitchen indeed. No clothes dryer in the unit.
• Glen (1/5): Over priced, dirty and would never recommend - Property was conveniently located right in the heart of the city and the train station was across the road. This property was not as advertised. It was dirty, shower was clogged and you were left standing in 2” of water. There was urine drops in the bidet from previous occupant. No bath robes as advertised, location was actually noisy and when entering the building the stench was revolting. For the money spent it was horrible way to finish a great holiday.
• Anonymous (9/5): Superb -
• Andri (8/5): Very good - Great location. Nice apartment. Noisy

Photos