Suasana JB at JB Center Luxury Modern & Rustic 1BR Apt for Bussiness,Vacation trips

Location: Jalan Trus, Johor Bahru, my

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Soundproof rooms
• Massage services
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Public transport tickets
• Evening entertainment
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Nightclub
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station

Rooms Available

• One-Bedroom Apartment

  This apartment's special feature is the pool with a view. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a microwave and an electric kettle. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious apartment. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Rooftop pool
  • Infinity pool
  • Salt water pool
  • Plunge pool
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Malik (10/5): Will come back again. - Room nice, Very clean and the staff very helpful… easy to find food… location is good. All ok… good
• Jason (9/5): -
• Muhammad Yusoff (10/5): -
• Stella (8/5): -
• Solène (6/5): Bien mais... - Appartement spacieux, bien situé dans un bel établissement avec piscine, salle de sport et restaurant. Le séjour est grand avec une cuisine ouverte, et il y a deux espaces pour dormir (lit dans la chambre + lit dans le salon), tous deux confortables. La climatisation dans le salon et la chambre fonctionne parfaitement, ce qui est très appréciable. Le système d’eau chaude de la douche est également très efficace. La salle de sport est propre et bien entretenue. La propreté laisse à désirer, notamment dans la salle de bain où il y avait beaucoup de moisissures. Une partie de la porte était cassée et mériterait d’être réparée. Les éponges dans la cuisine n’étaient pas propres. Sincèrement vraiment sale... La cuvette des toilette était cassée...Jamais réparée Le clavier tactile pour entrer dans l’appartement ne fonctionnait pas (plus de batterie), nous avons dû utiliser une petite serrure peu pratique avec une clé. Les équipements sont insuffisants pour le prix : pas de savon pour les mains, pas de petite poubelle dans la salle de bain (ce qui est problématique), pas de conditionneur pour les cheveux. La cuisine est très peu équipée (pas de café, thé ou tisane malgré une bouilloire). La piscine n’était pas très propre. Il manque aussi des éléments de confort, comme un tapis/paillasson supplémentaire dans la salle de bain.
• chao (10/5): 超推荐这家民宿 - 地理位置很好，虽然第一天不认路绕了大弯，但是第二天离开的时候就知道怎么走啦！特别方便，下次来还要住这里~ 没有
• mohd (8/5): -
• Noorliza (10/5): - Location very strategic. Easy to commute. Grab easily accessible.
• Hsueh Ni (7/5): -
• Cheng Hai (9/5): Nice apartment, Great location - Big clean apartment near Komtar/City Square
• Radin (8/5): - Comfortably small. Nothing.
• Michelle (8/5): - Very conveniently located. Extremely responsive host and clearly written instructions. Comfortable beds and sufficient electrical points on both sides of the bed for charging devices plus more elsewhere in the apartment. A bit tired looking with wear and tear in some places but nothing that has a major impact on stay.
• Khairul Anuar (10/5): - Location How do you expect 4 lifts to manage traffic from 34 floors????
• Galvin (8/5): Great stay over there. - Location is superb and the host is very responsive and instructions are very clear. The toilet smell.
• Lily (10/5): Good Location - Clean and comfortable. Love the location too which is just a 10 min walk from CIQ. Lawrence is a great host as always! None
• Sri Sukaseh (9/5): GREAT LOCATION - Second time staying here. What I like most are the great location, no damage deposit needed and self check in/out. Host gives clear instructions/updates and even let us check in an hour earlier which is much appreciated. So far, none.
• Siti (6/5): -
• Jia-fong (7/5): -
• Maisarah (9/5): -
• Catherlien (1/5): Really a bad stay - Nothing. Absolutely nothing Owner gave wrong pin so check in took awhile. Not responsive as well to calls and messages. We were stuck at lobby for awhile. Worse stay ever. House condition was bad bad bad. Infested with ants, peeling ceiling. Dirty bedsheet and stained smelly towels. The house smelled so musky . Drainage smell fills the whole house!!! This house topped the worse stay of my many years staying of apartment experience!! The shampoo rack was rusty and almost came off too…
• J (10/5): First time but won't be last time! Awesome stay! - First time but will never be the last time! Cleanliness and minimalistic. Love the host, will reply promptly and the directory nor location, host will inform clearly! A walking distance to food and mall! Kids get to play in the pool. Everything was just hassle free and accomodation was done really impressive. Thank you, Host! You are awesome with all the details and superb accomodation! First time staying with this awesome accomodation! Nil
• Muhammad (7/5): Good -
• Francis (7/5): so far so good. Definitely recommend - Location and quality of the apartment. The time of arrival from SG to JB can be unpredictable due to traffic conditions. The inability to store our luggage at the front desk when we arrived earlier is not ideal (not a deal breaker, but can still cause inconvenience).
• Kpm-guru (8/5): Very good -
• Timothy (6/5): Pleasant - Location Washing basin - big chunk hairs . Kettle water not clean
• Ane (6/5): Pleasant -
• Ryan (9/5): Superb -
• Atieq (10/5): Exceptional -
• Marili (8/5): Very good -
• Fatin (1/5): I will NOT RECOMMEND IT TO MY FRIENDS FOR SURE. Unless I can see some improvement on your management side and customer s - Location I dont like the owner. The owner doesnt honour the promises given. Promised to give the code to the keys 30min before check in, Check in time at 3 pm, but the code was given 30mins after check in time after I called many many many times- number were not in service, unreachable, contact on booking.com platform, text email everything and without any explanation or heads up was given leaving customers wondering what to do. Not event a proper sorry or anything was given from owner side. Making customer mood already spoiled. It was really bad.
• Koay (8/5): Very good -
• Suhaila (9/5): Easy check in and check out - Location was great Difficult in parking ard the building. Parking in the building is expensive
• Mildred (8/5): Very good -
• Susanna (8/5): Great place for a staycation. Clean, quiet, safe. - Good location, host is pro active. Facilities well maintained. Water pressure is good. Toilet gets wet . Should put a shower curtain or door . Floormat is provided. Maybe shld provide 2.
• Gunalan (8/5): Very good -
• Atieq (10/5): Exceptional -
• Dawn (6/5): 4 Days 3 Nights in a Apartment with Good Location - The hosts were prompt in their responses and provided all the amenities/ items, expected of a air B&B, for the stay. Though the furniture and facilities are showing signs of worn out, the apartment was clean. The instructions given to retrieve the keys were clear, so I didn't have any problem. Wifi connection was strong. The location, needless to say, is good and convenient, being right opposite Komtar and above Zenith Lifestyle Centre. Though breakfast was not included, there was no issue since there is a Padi Kopitiam right next to Zenith for have local breakfast or polo buns and egg tarts. We also tried Principle by Tam next to Padi and Haidilao and a newly opened grilled fish restaurant, Ban Tian Yao at Zenith Lifestyle Centre. A pity the aircon in the living room cum kitchen was not working throughout our whole stay and the technician couldn't get it fixed by the time we left as he needed to wait for the parts. Seemed that the aircon required a major overhaul. We had to open the balcony door whenever we were back in the apartment. Fortunately, the weather was cooling, so it was not too bad. The bed was a bit shaky, not sure if it was due to the frame. The pillows laid out on the bed was too flat for us but we found thicker pillows in the wardrobe and replaced on our own.
• Mohammad (10/5): Exceptional -
• Azura (9/5): Superb - Location There's no reserve parking for customer
• Kevin (9/5): Superb -
• Farzana (8/5): Very convenient location - Lawrence is very helpful and responsive. We actually left our house key in the apartment and Lawrence was very helpful to return it to us. Room is kept clean and tidy. Location is very convenient - we can walk through the zenith lifestyle mall to get to opposite komtar jbcc. Can walk from the customs.
• Kellie (10/5): Exceptional -
• Yeow (8/5): Very good - Great location, as always. The host provides clear and multiple updates prior to check in which is much appreciated. The apartment is comfortable and relatively clean. My friend could not sleep well on sofa bed in the living room due to many sounds heard throughout the night.
• Ho (8/5): Comfy and nice location - Nice and comfy. Close to Persada Need to change the lock
• Haryati (10/5): I cannot wait to plan another trip and will choose this apartment again. - Very conveniently located. Within walking distance from CIQ. Lots of food stores surrounding the apartment. Love everything except the mattress was not very comfortable. On my 2nd night, we slept on the sofabed which was more comfortable.
• Kamarulariffin (10/5): Exceptional - Lawrence goes above and beyond to accommodate and assist. The unbeatable location is surrounded by malls and dining options, providing easy access to everything you need. The place is impeccably clean. Is it possible to have more pillows? And have a standing iron board :)
• Dino (10/5): Exceptional -
• Joanne (9/5): Fantastic stay with convenience to JBCS & komtar - The accommodation was super clean and well maintained. Appliances, toilet and beds (including sofa bed) were very clean, no stains, no dirt. Very comfortable. Instructions were easy to follow to check-in/out too. Extremely convenient to komtar JBCC & JBCS, within walking distance, just next to Amari hotel. The lifts breakdown quite often had to wait quite awhile even though there were 4 lifts servicing the 36 story building. Main door lock was initially quite hard to use.
• Maria (10/5): We will surely come back, feels like home 😊 - The condo apartment unit was cozy and relaxing. The location is accessible to necessities.
• Mustapha (8/5): Very good -
• Danqing (3/5): Poor - After my wife and I arrived at the hotel around 8 PM, we found a large stain resembling semen in the center of the bed. We immediately called the owner to request a room change, but we couldn’t reach the owner. Under these circumstances, we couldn’t stay in the room, so we changed our plans, checked out, and returned to Singapore at midnight. Later, we contacted the owner to request a full refund, but the owner refused. Even after booking intervened, we only received a partial refund. The owner showed no remorse regarding the hygiene issue, which left us very disappointed. After my wife and I arrived at the hotel around 8 PM, we found a large stain resembling semen in the center of the bed. We immediately called the owner to request a room change, but we couldn’t reach the owner. Under these circumstances, we couldn’t stay in the room, so we changed our plans, checked out, and returned to Singapore at midnight. Later, we contacted the owner to request a full refund, but the owner refused. Even after booking intervened, we only received a partial refund. The owner showed no remorse regarding the hygiene issue, which left us very disappointed.
• Burhanuddin (10/5): Perfect apartment - My 3ed time staying here. Perfect location . Place is clean.spacious. comfortable value for money. Polite owner. Nothing.
• Kwek (3/5): Poor - The host is responsive but can't solve the facility issues. All 4 lobby lifts were out of services during the stay. There was only one cargo lift for the whole building. We waited very long about 15-30 minutes most of the times. We even walked up and down using the staircase as the lift had skip our level for a few times.It was really frustrating especially we stayed at level 17. Some of the times are wear and tear e.g clock was not working and kettle was very old etc.
• Ali (5/5): Passable -
• Mohd (10/5): Xtremely phenomenal - Everything was superb.....surely will repeat again n again....great location n super cozy
• Sarah (9/5): Superb -
• Eve (8/5): Very good -
• Anonymous (9/5): Superb -
• Samuel (7/5): Good location but a bit more effort to keep customer satisfied would go a long way. - Location is great, we have stayed there before. Room is reasonable. Elevator at this hotel is often temperamental. We had to get security to help us twice before we learned the trick to making it work. If the elevator is going to be tough to use there should be more effort made to help guests understand it first as this is not an issue I have anywhere else. This hotel provided no water or toothbrush which to us was rather unusual. Easy fix as we just bought some water ourselves and already had toothbrushes but it was still unusual.
• Sanisah (9/5): Clean , spaces and easy access to check in - Many eatery nearby. No deposit. Easy to check in. My basic expectation is met for the apartment . The lift card cannot function , we have to get security guard to assist to tap for us every time . Many visitors have same problem . Should change a new card.
• Siti (8/5): Very good - The check in and check out was an breeze. -
• Lee (9/5): Superb -
• Sarimah (8/5): Wonderful - NA NA
• Songtono (8/5): Very good -
• Deng (8/5): Very good -
• Show (10/5): great location for Johor Chingay - We went for Johor Chingay, would recommend to family and friend for their future visit. Great location, walking distance to JBCC, wonderful location for Chingay. Host very friendly and helpful. Clean room, n/a
• Zhan (10/5): Exceptional -
• S.muhammad (7/5): Good -
• Shera (8/5): Very good - Good location nearby to shopping and eateries areas.
• Hamid (2/5): i should have booked somewhere else. - location very simple facilities, no linen, dead room , no good view, smelly inside, faulty shower head, no good hot water you have to have a cold shower with faulty wobbly shower head
• Christine (7/5): Good - Accessibility and convenience - location is easy to walk to nearby malls. Apt is spacious and comfortable to relax and rest. The pillow and bed didn’t provide good support for sleep. Suffered stiff neck and back pain.
• Yip (7/5): Good - Near Johor immigration Lift access card faulty
• Jun (10/5): Great with little improvement. - Clean and spacious with many resources given at home. Balcony was dirty.
• Qaisyah (8/5): Very good -
• Mohamed (9/5): Superb - Very near to mall Na
• Estin (8/5): Clean and spacious apartment and convenience to move around. - Strategic located near mall. The traffic can be quite busy though. Check in and out are hassle free as the instructions provided are very clear. The apartment is clean and spacious. The sound proof not very good. Can hear people walking and talking along the corridor.
• Khin (8/5): Very good -
• Theresia (10/5): Clean and easy to access, thank u we have a great stay. The owner is very helpful and friendly! -
• Yi-ann (10/5): Clean, spacious, bright apartment at central location - The apartment is super spacious, clean, bright and so conveniently located. It is directly connected to mall, 7-11 and many restaurants, within 5 min walk to the conference center and 10 min walk to major touristic hotspots. I felt very safe here with 24-hr reception downstairs and many shops and restaurants nearby that open until midnights. The owner was very friendly, helpful and provided good recommendations through WhatsApp. Thank you very much!
• Annie (10/5): Exceptional - Very clean and nice owner... Definitely will book again if I going JB for holiday 👍👍 Dun have
• Shahzilah (10/5): Exceptional - This place will always be my first choice during my stay in JB. Spacious ,comfortable n location strategic near to the shopping mall n JB checkpoint. Highly Recommended.
• Andrew (8/5): Very good -
• Zulkefly (10/5): Exceptional - Very cosy ,clean ,quiet, convenient, and friendly service by the owner Nil
• Jennie (5/5): Passable -
• Lee (10/5): Exceptional - We enjoyed to stay in the unit very much, the location is super, the unit is clean and the self check- in intruction is clear. The owner, Lawrence, is also very helpful. Definitely will book the unit if travelling to JB again. Na
• Susan (10/5): Exceptional -
• Noorhafieza (9/5): Overall it’s a pleasant stay. - Apartment is clean, comfortable & host is very prompt in giving clear instructions for self-check in despite our late check in. There was mutual trust as no deposit is collected & host did not chase us to check out but we checked out in time. Very happy with my stay n will definitely come back. The access card card cannot tap the lift well as we kept on changing lifts to tap but lift access not able to read. Was very stressful n the counter staffs did not even bother to ask what was happening. Staff at counter was very nonchalant saying it’s not under his jurisdiction but to ask security for help. We managed with the security’s help. I know that counter staff only serve hotel guests but at least be nice & welcoming. It’s basic courtesy.
• Jenice (9/5): love the host, location, property. will use this again during my next stay! - very convenient. near to komtar, and jb sentral and haidilao is just downstairs. the apartment was also clean and well maintained. hopefully we can get this again the next time we come to stay. not a minus point, but opposite the window is another hotel, so they could see us and we could see them. but its not on the property. it is fine if we close the curtains
• David (10/5): Very convenient and nice stay to visit JB - Excellent location. Very clean, the floor is not sticky with too much detergent like many other home stays. Check in instructions could include how to activate the digital lock before the card can be used to unlock the apartment door, especially for people without prior digital door lock experience :)
• Rafeyah (8/5): Very good -
• Federico (9/5): Spacious place for stop over in JB - Spacious, comfortable, and clean. Great location The bathroom can be improved
• Burhanuddin (9/5): Superb - Location. The apartment. Swimming pool etc
• Shahzilah (9/5): Superb - Whenever staycation in JB I luv to stay in the Suasana Suite Luxury Modern apartment. Its spacious n very comfartable.Strategy Location ne ar to CIQ n JB city square .
• Anonymous (8/5): Very good -
• Aida (9/5): recommended! - my sister said that it was so clean and beautiful! the owner set up the sofa bed in the living as per request and that was lovely. my sister kept on saying how she wanna go here again! nice to know. thanks owner.
• Nurjamil (10/5): Exceptional - Awsome. The host very helpfull. Give clear instructin for check in check out This is apartment suit. But reception are there. Super location very close to 2 shopping mall. City square mall & komtar mall. Only 2 minut by walk. Very spacious room. Spacious fpr 4 adult. Even 6. Complete home ware. Kitchen ware. Even washing machine & iron + ironing table Check in time too late 15 pm.
• Anita (8/5): Clean ,spacious and strategic - Clean room,strategic location near malls and jb sentral. Washing machine and detergent is a poin plus! Noise comes from near lepak corner at night. Find leftover food at microwave
• Wen (6/5): Pleasant -
• Lay (9/5): Superb - Clean apartment, great location. Host response fast to my enquiry and give clear instructions for self check in. Nil
• Joanna (7/5): Good - Ok, small but comfortable Nice. Clean

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