Borgo Guelfo II

Location: Via Faenza 54, Florence, it

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Soundproof rooms
• Car hire
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bidet and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also provides air conditioning and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Cots
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• David (6/5): mooie locatie, comfort en hygiene kan beter vs prijs. - zeer goede, rustige locatie, wandelafstand station en centrum schimmel in de voegen van de douche, lage kwaliteit afwerking Geen verduisteringsgordijnen in de slaapkamer! 1 aparte slaapkamer, 2de bed in de woonruimte/keuken (zeter --> bed) dure overnachting voor het geboden comfort
• Rafał (7/5): -
• Elżbieta (9/5): - Apartament czysty. Bardzo blisko do rynku. W nocy cisza i spokój . Możliwość zarezerwowania podziemnego parkingu. Trochę brakowało paru saszetek z kawą czy herbatą.
• Carlos Francisco (10/5): - La ubicación, es fácil recorrer los sitios importantes de Florencia desde el hospedaje y mejor aún si uno llega en tren ya que se encuentra cerca de la Estación Santa María de Novella, el apartamento es cómodo y tiene todo lo necesario Faltó una cortina en la ventana de ls habitación.
• CLAUDIO (9/5): -
• Santos da Silva (8/5): Lugar legal, excelente localização - Localização.
• Mariacristina (8/5): Ottima la posizione - Posizione perfetta: si possono raggiungere i luoghi di maggior interesse della città in pochi minuti di piacevole passeggiata tra le strade più centrali, piene di bar, ristoranti e negozi. Al tempo stesso si gode di una pace straordinaria e il giardino è piacevolissimo. Abbastanza spazioso anche in quattro persone. Inoltre è possibile lasciare l’auto nel garage (con supplemento) La pulizia lascia a desiderare purtroppo e la struttura avrebbe bisogno di un po’ di manutenzione in più. Peccato.
• Tisano (8/5): -
• Gianluca (8/5): -
• Cadmo (10/5): -
• María José (1/5): -
• Michela (8/5): - Appartamento ampio e pulito ben accessoriato. Posizione Ottima. Fornito lettino da campeggio (anche se al nostro arrivo non era presente per cui non ancora montato né preparato e abbiamo dovuto farlo noi). Personale molto disponibile. La porta del bagno si apriva e chiudeva con molta difficoltà. Macchina del caffè a capsule ma non fornite (non era specificato per cui noi avevamo con noi il caffè in polvere). Parcheggio in garage comodo ma molto caro.
• Alexandra (7/5): -
• Przemysław (9/5): Bardzo dobra lokalizacja, przestronne i komfortowe - Super lokalizacja w samym centrum , kontakt z obiektem
• Sandra (10/5): - Il borgo e’ bellissimo molto verde e curato, è ad un passo dal centro e le case sono nuovissime.
• Svetlana (9/5): -
• Sabina (8/5): -
• Núria (10/5): - La cercanía a los monumentos andando y el parking muy útil. Apartamento muy bonito y tanto la cama como el sofá cama muy muy cómodos. Qué la lavadora era de pago, no estaba en el apartamento si no en una zona de lavandería del parking.
• Robert (7/5): Good location - Perfect location for visiting Florence. Parking available. Linen and towels spotlessly clean. No door on bedroom.
• Enrique (10/5): - Muy buena la atencion de Selena y Alex, en todo momento estuvimos comunicados para el check-in y check out. Todo perfecto.
• Rubén de Jesús (10/5): - Amplio y confortable Todo bien
• Gary (2/5): Very poor - Nothing except the location. The shower had lots of mould , the bathroom towels were dirty, the kitchen utensils required total replacement parts of the walls they had tried to fix weren't even finished or painted. This apartment requires a lot of cleaning and maintenance. A complete renovation is required.
• Hicham (9/5): Superb - My recent stay at Borgo Hotel was truly exceptional. The only minor drawback during my stay was the presence of mosquitoes. While this didn't significantly detract from the overall positive experience, it's something to be aware of, especially during certain times of the day.
• Radu (9/5): Superb -
• Lester (4/5): Good location in a quiet area. - Location Communication and flexibility to check in.
• Albina (8/5): Good place, but there are some disadvantages - Excellent location, calm area, clean There were no household supplies in the apartment (toilet paper, soap, shower gel). Since it was cold, there was no heating, the air conditioner did not work. There was no clothes dryer, administrators did not answer me and the price for apartments is too high for such quality of service
• Ian (9/5): Superb -
• Christian (7/5): Good - Too expensive
• Mina (8/5): Very good -
• Orsolya (9/5): Superb - Great location, big flat, dog friendly 😍 It needs renovation, some parts of the wall were too old.
• Rachel (7/5): Great Value for the heart of the city - Our host met us at the property and walked us through the parking and getting into the place. It was an awesome location and the room faced the inner courtyard so it was quiet. It was clean has a small balcony to enjoy. The a/c didnt work at first and our host came immediately to take a look and it needed a little extra help so another person came to help and it took them maybe 10 minutes to fix and they got the job done. There was a stinky order coming from the bathroom so we openned the window and it seemed to help. The remote control/tv wasn't working, we couldn't figure it out. The same person who fixed the a/c tried to get the remote to work but they couldn't get it to work either, which was fine we were only there for 1 night. And the laundry is not free, it is a communal laundry room in the basement of the building, you have to pay for the soap and the washing machine and the dryer, so have lots of coins with you.
• Matthias (2/5): Extremely dirty and unkept, pictures from apartment are from a few years ago and nothing like current condition - Location Extremely dirty and unkept. The floors of the apartment have not been cleaned for some time our indoor slippers were full of dust and dirt from the floors. The kitchen utensils and crockery were not washed and stored back in the cupboards dirty. The pictures clearly show a coffee machine, when we asked about it, we were told the Mokka was the coffee machine. The balcony was extremely dirty and not been cleaned for some time. The balcony door did not close and was not fixed while we were there. The apartment is very rundown and nothing like the pictures which must be a few years old. We saw other apartments in the same building from other hosts which were better maintained. Such a pity there the apartment is so unkept as this is in a great location.
• Cristina (3/5): Not worth the money - The only good thing about this place is the location. The apartment looks much older and dirtier than it looks in the pictures. The walls were filthy, so was the floor. The shower was cracked and spraying in different directions and the shower wall had mold stains on it. The couch had a deep depression in the middle and by the end of the trip my back was very sore. There was not a single bottle of water in the fridge left for us when we arrived, and the temperature in Florence at that time was 34 degrees celsius. No sugar or salt in the kitchen, the frying pan was completely scratched and burnt, we couldn't use it. Also it is noisy in the building at night, you can hear everything through the walls, I had to use ear plugs to be able to rest. I wish I paid more attention to the reviews before taking this apartment. It is not worth the money.
• Candice (2/5): Did not meet expectations - We enjoyed the beautiful garden in the center of the property and the nice hot showers and good water pressure. The location was perfect for being in the center of the attractions and Daniela greeted us and was very kind as part of the staff We stayed for 6 days on the property. Unfortunately, the space is modern but definitely not well kept. The floors were not clean, the walls were filled with dead bugs smashed on them, lights were missing from the soffits and some burnt out and rusted. The television furniture was tired and beat up. There was also an infestation of mosquitoes that swarmed all night. We kept all the windows closed to avoid them but they were everywhere, biting us throughout the night. Our original room had water damage and while we were out touring, we were left with a message that we had to move out of our room for the next few days. We asked if we could stay in the new apartment for the duration of our trip but we were told no because another guest would be checking in. So we had to move all of our things twice in one week with a toddler. We were not given a refund or made any sort of accommodation other than a bottle of wine (after much back and forth). Just bad business. We were told it wasn't their fault, even though they rented us a room with obvious water damage. We understand that things happen but customer service seriously lacked.
• Erin (7/5): Fabulous location and has all the basics for a great stay in Florence. - GREAT location and *SUPER* friendly and responsive staff! The exterior of the location was also beautiful with blooming flowers. The apartment itself looks like it’s being renovated and has very nice cabinetry. As mentioned above, the apartment looks like it’s being renovated, so some touches are still unfinished (there was a missing light on the bathroom vanity, one wall in the bedroom is halfway through being painted from grey to white, etc.). With a little more time and all the finishes done, I’m sure it’ll be lovely.
• Anisha (9/5): Superb -
• Courtney (5/5): Good location. Needs bug screens for doors/windows. - The location was great. Only 8 monute walk from train station and 11 minute walk to cathedral area. The place was a great size and had a kitchen if you wanted to save money on eating out. The beds and pillows were very uncomfortable. The windows and doors did not have screens, so mosquitoes buzzed around our heads all night. Had many bites from them, too. And there was mold in the ceiling corners.
• Ayah (6/5): Pleasant - The host attitude ,, safety Cleanliness,no slippers no coffee or tea ,the place needs a deep cleaning
• Natasa (7/5): Good -
• Jeffrey (9/5): Superb -
• Graham (8/5): It was fantastic and brilliant experience 👍 - Location of the property to the centre of Florence. The cafes and restaurants in and around the property were really fantastic! The lighting in the property and particular under the units in the kitchen. Lamps near or around the living room to enhance the ambiance of the property 👍
• Mylene (10/5): We truly enjoyed our stay at Borgo Guelfo II. The facility was perfect! Definitely would recommend. - Breakfast was not included. However, our location was very good so we had an option of eating at one of the nearby café or restaurant which worked out for us just fine. Location was definitely ideal because food was easily accessible. And if we wanted to pick up snacks, there were grocery stores nearby! Also, it should be noted, that we felt very safe wherever we went. Plus, the security to get into our facility was "next level", the property was very well maintained and the courtyard was simply fabulous with all the plants. It felt and looked like an "oasis!" The air conditioner in the kitchen/living room area could have been a little cooler. It seemed to be set at a certain temperature and never reached our ideal temperature. However, in order to offset this issue, we opened the balcony doors in the morning and was able to cool down the place immediately. Otherwise, everything was just perfect for our needs.
• Michele (8/5): Very good - very good location modern and clean could have been better equipped for instance no kitchen towels, no salt, no sugar … this is minimal basic stuff that could be provide at no effort and very little cost one of the room had a mold patch on the wall which should really not happen
• Marco (8/5): Very good -
• Witold (7/5): good location for visiting Firenze - parking sur płace, excellent location, very quiet
• Georgia (7/5): Large, light and well located apartment - Very convenient location, nice and quiet. Large space, light and with a balcony. it was tired, the photos make it look newer than it is.
• Therese (9/5): Superb -
• Tautvydas (9/5): Superb -

Photos