Borgo Guelfo V

Location: 54 Via Faenza, Florence, it

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Secured parking

Rooms Available

• Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Computer
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• sibel (1/5): -
• María Arantxa (9/5): Agradable y con gran ubicación. - La ubicación, por lejos. También el hospedaje en general, limpio, con todo lo necesario, y el entorno bellísimo, fue satisfactorio caminar hacia la entrada principal y oler el aroma de las plantas y flores. La razón por la que no le dimos 10 de calificación fue porque a 15 minutos de la hora del check-out, el personal de la limpieza nos fueron a tocar. Si bien ya estábamos por salir, es la primera vez que alguien del personal va y nos apura antes de la hora acordada.
• Ana Liz (10/5): Excelente ubicación - Excelente ubicación y todo muy limpio
• Diego (5/5): -
• Fanny (6/5): Séjour agréable - Localisation avec extérieur très sympa. Verdure et chants des oiseaux. Mobilier vieux, sol sal, frigo très bruyant
• Lucia (10/5): - La posizione della struttura è super, si può girare Firenze a piedi ed a soli dieci minuti a piedi ci si ritrova in centro. Per chi soggiorna con animali l’appartamento è davvero confortevole ed a soli cinque minuti vi è un parco molto grande.
• Noel (7/5): Séjour agréable dans une ville surchargée de touristes. - L’appartement est très bien situé et bénéficie d’un garage (relativement cher) et d’un lave-vaisselle. Le petit extérieur est aussi appréciable. Les ustensiles de cuisine sont très insuffisants pour 4 personnes. La porte de la salle de bain est bruyante et pas pratique car elle donne dans la chambre. Le confort de cet appartement pourrait être amélioré car il y a un bon potentiel.
• Luisa (8/5): -
• Anibal (10/5): Excelente para disfrutar de Florencia con comodidad - La ubicación es excelente y el lugar es cómodo y amplio.
• Leire (9/5): - Las vistas al jardín y tiene todo lo que necesitaa
• Margot (10/5): -
• Le Xuan (6/5): -
• Anne marie (8/5): Bon séjour, emplacement idéal. Parking top - La localisation, le parking dans la résidence . Appartement spacieux Pas possible d allumer le chauffage
• Francesco (8/5): -
• enrico (8/5): -
• Marcello (10/5): -
• suraj singh (8/5): -
• Francesca (8/5): - Appartamento dotato di ogni comfort,posizione centralissima a due passi dal centro. La vera chicca è il giardino,uno spazio verde di silenzio e relax che circonda gli appartamenti.Da consigliare.
• Nunzio (7/5): -
• Cristian (10/5): -
• Eliane (9/5): Si nous devions revenir à Florence, nous reprendrions cet appartement ! - La situation et le patio. À la fois près de l’activité des rues, avec les restaurants et les commerces et très calme, à l’abri du patio… La possibilité de bénéficier d’un garage sur place, sécurisé. - L’impossibilité de chauffer un minimum pendant la soirée. - Le manque de certains ustensiles de cuisine : casseroles convenant pour la taque vitrocéramique, couteau efficace pour couper le saucisson, quelques verre à vin (il n’y en avait plus que trois, c’était embêtant quand nous avons eu un couple d’amis à l’apéro), une petite table de salon pour prendre l’apéro… - La porte de la sdb abîmée et difficile à fermer, les joints de la douche « vieillis ».
• Giada (7/5): Okay ma non pulito - Flessibilità orario check in
• Aurelia (8/5): Plăcut pentru o escapadă de câteva zile în familie. - Poziția locației, priveliștea din interiorul complexului și terasa. Ușa de la baie, pereți murdari-necesită zugrăveala și pereți subțiri se aude zgomotul din celalalte apartamente.
• Nico (7/5): - La posizione del residence molto tranquilla nonostante si trova vicino al Duomo, la possibilità del posto auto raggiungibile senza accedere a ZTL. La mancanza di bidet e il frigo rumoroso.
• Ercüment (8/5): Konumu iyi güvenli - Konumu, güvenli olması, bahçeli olması ve ayrı bir site içerisinde olması Banyo duş kapısı sızdırıyordu banyo zemini genellikle su içindeydi.
• David (9/5): Une belle plongée au cœur de Florence dans un lieu pratique et confortable - Quasi au cœur de Florence un super logement très accueillant et très confortable.
• Kirsty (8/5): A very comfortable stay. Fantastic location. - Great location. Less than 5 minute walk from the train station. Lovely little oasis in a very busy city. Beautiful gardens. Air con system in the bedroom leaked a bit, dripped down the walls. Also a bit of a leak in the bathroom, from the bidet hose.
• JUAN CARLOS (7/5): -
• Ayelen (9/5): Increible la ciudad de Florencia - La ubicación estaba perfecta. Teníamos cerca el Mercado Central que para comer tiene buena varidad y el precio no es tan caro como en el centro. Luego se podía ir caminando al centro, muy cerca la Catedral y otros lugares de interés histórico. Tiene cerca un restaurante que se llama La Boheme que si quereis probar la Bisteca a la Florentina lo recomiendo 100%. Nos cambiaron de apartamento y el segundo que nos dieron, el número V, que no estaba tan cómodo como el primero, el número II. El apartamento V muy bien todo menos el baño que necesita una reparación sobre todo la ducha. El resto del apartamento muy bien.
• Pascal (3/5): It could have been better. - The location. (Expensive) parking in the basement. Dirty, moldy, hairdryer didnt work, alot of plugs didnt work.
• Florina (6/5): Good location, but needs renovation in the bathroom - The location of the apartment is ideal to access the historical center. The communication with the property manager was very good and helful to access the apartment, as the were some works on the street and the access was blocked. The bathroom was in a dire condition. There is no window or an air extractor in the bathroom and, because of the high humidity, everything is moldy and rusted. There is mold on the ceiling and behind the heater: the heater is rusted with the paint peeled off; the lamp is rusted. There is no support in the shower to put the shower gel/shampoo, we had to keep them on the floor. There is no support in the bathroom to hang a towel (there are a lot outside of the bathroom!); we had to bring a chair use inside to use it for towels. Worst of all is the cleaniness of the bathroom: there was so much mold between the tiles, it was absolutely disgusting! It seems that the shower haven't been cleaned since its installation! Because of the humidity, the door was swollen and very difficult to open and close; not to say that the bottom was peeled off. There a need for renovation in that bathroom and installation of an extractor. The table in the living room is peeling off. I can provide pictures.
• Yeganeh (7/5): Good -
• Toufeeq (8/5): The stay was quite comfortable and the staff / person in charge was very helpful. - Location was great. Very close to the station and within walking distance to the main attractions. Plethora of food options and even grocery stores. Hop on and hop off bus station also a walk away. Laundry (washer and dryer) within the building! Didn’t have indoor / bathroom slippers.
• Sulo (8/5): This was an average apartment with pros and cons.The best part of it was the amazing stuff. - The apartment was in a good position. It was about 10 min from center on foot.Additionally,the staff were always very friendly and helpful. The beds were not very comfortable and one negative thing was that when we wanted to go to the bathroom we had to enter the room.Some basic stuff was missing from the kitchen like the sponge or the dish detergent etch so we decided to buy them.
• Andreea (8/5): A nice short stay - The location is great. The balcony and yard beautiful. The kitchen is very good organised and has sufficient stuff for a few days usage. It wasan’ dirty, but it needs a propper renovation. The floors look extremly used and have that dirty feeling, the walls are getting grey(they are white). In the shower there is nowhere to put the toiletries. A very big lack of attention to details. For the price it could be alot better. The photos are deff taken when everything was new, because everything now looks extremly used.
• Ionascu (8/5): Very well located, very nice host but too much mold in the house - The hotel is very well located, making it convenient to access the Santa Maria Novella train station and nearby attractions. The garden is absolutely beautiful, a nice place to relax. The overall atmosphere is quiet, and the property feels safe, which added to our comfort during the stay. There was visible mold in the bathroom, and the air conditioning unit in the bedroom also had mold, which was quite concerning. This affected the air quality and unfortunately detracted from what could have been a perfect stay. Also, the pillows were unconffortable (cheap and old).
• Raelene (4/5): Disappointing - The shower walls had mould all over. Non fun ting air conditioner. No cleaning appliances or plug in kitchen or tea towel to dry cups,. In sufficient cups cutlery or bottle opener. Pillows lumpy. No cover on quilt in hygienic. Mould on walls. Some of these issues were present 2 years ago and have not been fixed. Apartment in great location but very sub standard and disappointing.
• Kristina (10/5): Exceptional - Lovely apartment in a quiet green courtyard in the historical centre of the city. All attractions are within walking distance. Close to the railway station, restaurants and grocery shops. Comfortable beds. We were very satisfied. And our thanks to the welcoming staf. To whom it may concern. If you're the mosquito's favourite, take care of repellent if you want to sit on the terrase on a rainy day but not be bitten a bit by mosquitoes.
• Zsófia (7/5): Not clean - Location Need to repaint
• Mikhael (8/5): I recommend to stay there for the location - Excellent location! Price versus quality
• Julien (1/5): Great location, but worst place we have been staying in Italy. Very dirty, missing the basics and host being very pushy. - Great location, few minutes away from the main touristic sites. Early check out. It was very dirty and the facilities are very cheap, they feel cheap. The basics were not even provided, no kettle, no bottle opener. The hosts were contacting us excessively to confirm our time arrival and were not very polite, despite the fact that we consistently confirmed 4 times the time arrival which happened to be during the check in hours.
• Milena (8/5): Very good - Location is everything! The apartment building is in a very nice residential complex, very quiet and green. We used the garage, it is modern and wide, easy to get in and out. Pay attention to check in and check out times - it was an issue for us to check in before 19:00 and check out by 10:00. The apartment is on the first floor, next to the building entrance, it was very noisy from people coming in and out at night. I also had issues with the pillows.
• Diane (7/5): Missed opportunity - The location was excellent. It felt secure and quiet and set in attractive herb gardens. Waking up to blackbirds singing away was lovely. The apartment is on a road with lots of places to eat . It was also close to the major tourist sites It makes me sad to give a negative review because this property is excellent in lots of ways. However, it is totally let down by the lack of basic requirements for a self catering stay. The whole point of having cooking facilities is so you don’t have to eat out every night. The first thing we noticed is that there was no kettle. After a text to Daniela this was provided the next day. However, this didn’t work either so another was provided the next day. As the hob didn’t stay hot we resorted to boil a cup of water in the microwave to make tea. Added to this, apparently they don’t provide a kitchen plug and no bowl. There’s a dishwasher but only one tablet. Two more were provided on request. Bring a corkscrew if you want a bottle of wine, none provided. No tea towel, no brush to go with the pan, no tablecloth, no placemats, The apartment is supposed to accommodate 4 people. Bring a glass as there was only 3. It got worse when the bathroom plug got stuck in the basin. Mechanism didn’t work so we had to get under the sink to release the water. Again, Daniela sent someone in when we were out and sent me a photograph of running water to prove all was working fine. After pointing out the lever was broken they solved the problem by removing the plug altogether. We had to make sure nothing was dropped down there. There was no apology for any of this. Bearing in mind we were only there for three days we spent a ridiculous amount of time trying to figure out how to make equipment work as there was no written instructions. What is sad about all of this is that it could be rated exceptional with a little care and quality control. If you look at helpful reviews from a year ago, exactly the same complaints are raised. Either the owners don’t read the reviews or they just don’t care
• Akie (7/5): Decent accommodation for the price point; could do with some upkeep - - centrally located, short walk to the train station, art galleries, museums & Basilica - surrounded by great restaurants and bars; the Mercato nearby is a popular spot to grab a bite & a drink - apartment is spacious & with two big windows, there is a lot of light & air in the facility - hosts didn’t provide any shampoo, body wash, tea, coffee, water etc despite this being a full scale apartment - extremely basic provisions ignored. - apartment is located in a housing complex with loud birds & a lot of surrounding noise from other apartments - outside furniture covered in rust & bird poop which isn’t ideal - interior furniture was quite dated too & not in great condition
• Julia (9/5): Short walk to main attractions. Lots of good restaurants near by. - Excellent location. Right near centre but quiet complex. Easy walk from train station. Nothing
• Sylvain (8/5): Our stay in Florence was fantastic - Great location
• Al (10/5): Exceptional - Great apartment close to city center and the apartment manager was excellent to work with and had great communication with. Nothing
• Maeve (10/5): Perfect location for a short stay for city sight seeing. Lovely lady met us. - Spotless. Comfortable beds. No corkscrew
• Avinash (8/5): Very good -
• Thi (7/5): Good - Everything is ok accept air conditioner did not work when we stayed there
• Colon (10/5): Exceptional -
• Stefan (7/5): A lot of things can be improved due to Apartman has a great location - Locate a great with an amazing balcony. - Towels smell very bad - doesn't have a vine opener - doesn't have sugar, or oil and welcomes coffee and water
• Choon (8/5): friendly & helpful staff . would have love if there are some sachets of coffee or tea . - clean, prompt reply and very strategic location
• Marina (8/5): Very good -
• Ceil (9/5): Great apartment in a good location - Great location in a secure gated complex. Daniella was prompt and informed us of all the main points for access and use. She was also available by phone for a query. The apartment was modern and clean with a lovely terrace. It was well equipped but bring a corkscrew as there wasn’t one and there were no ice cube trays in the freezer. There were washing machines and dryers available for use in the basement (small fee). The only negative point was regarding the air conditioner. They did not supply the remote so on the last night, which was warm, we had to open the windows and were bitten by mosquitoes. No air con remote
• Ani (10/5): Exceptional - The apartment was in a cosy place in the city centre and had beautifull gardens which I like the most, wonderful place stay with children.
• Maria (9/5): Superb -
• Barbara (10/5): Exceptional - The apartment is in the best location for all of the attractions. It is closed to the station and central market. There are buses at the intersection of one of the cross streets. The tram from the airport is just around the corner . It's is only a short walk to the Duomo and 1.5 km to Ponte Vecchio and Uffizi. It is worth the walk as it is such a nice part of Florence to return to in a safe gated enclosure After we walked up to Piazza Michaelangelo there is a bus to return tired travellers which stops closeby. The apartments are in a beautiful garden. It was too cold to sit out but breakfast on the terrace in Summer would be lovely The apartment was easy to find and Alex was very helpful with meeting us to give us keys. Like a lot of italian apartments no tea towels and no slice for omelettes
• Guillermo (9/5): Superb -
• Anna (7/5): It was ok - terrace no washing liquid, no bin bags, not enough pans
• Apostolos (8/5): Very good -
• Edward (8/5): Beautiful complex, great location, a few improvements needed - Great location on a quiet street a few blocks from train station. 5 min walk to old city pedestrian streets. Apartment complex is beautiful - an oasis of tranquility and greenery in the middle of the city. Comfortable stay. Apartment could be better maintained. Little things are worn and need updated. Black spots on the walls under air conditioner, could be a problem or at least stains that haven't been retouched. Few kitchen supplies - no salt, no olive oil, no napkins or towels, only a few dishes. No shelf or caddy in shower for toiletries. Kitchen table and folding chairs are uncomfortable and out of place in such a beautiful complex. Could be a 10 with a few improvements.

Photos