Coco Suites by Andiani Travel

Location: 20 Coco, Cancún, mx

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Terrace
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Apartment - Ground Floor

  This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment has a coffee machine, a tiled floor, a flat-screen TV with streaming services and a terrace. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. Featuring a terrace, this apartment also provides a coffee machine, a tiled floor and a flat-screen TV with streaming services. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio

  The studio features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Microwave
  • Private bathroom
  • Tile/marble floor
  • Coffee machine
  • Linen
  • Private apartment in building
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  Featuring 1 bedroom and 1 bathroom with a shower, this apartment offers a well-fitted kitchen and a terrace. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. The apartment offers air conditioning, a coffee machine, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Apartment - Ground Floor

  This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment has a coffee machine, a tiled floor, a flat-screen TV with streaming services and a terrace. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Apartment - Ground Floor

  This apartment consists of 1 bedroom, kitchen, a terrace and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. The apartment provides air conditioning, a coffee machine, a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Apartment - Ground Floor

  This apartment includes 1 bedroom, kitchen, a terrace and 1 bathroom with a shower. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. The apartment offers air conditioning, a coffee machine, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. Featuring a terrace, this apartment also provides a coffee machine, a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This apartment features 1 bedroom, kitchen, a terrace and 1 bathroom with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine and a tiled floor. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Coffee machine
  • Terrace
  • Linen
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nando (9/5): -
• Jolanta (8/5): - Super lokalizacja, cicho i bezpiecznie. Można nocą przejść do parku bez obaw. Zapach - bardzo nieprzyjemny, chyba wilgoci, stęchlizny, ciężko stwierdzić. Łóżka - Twarde materace,
• kay (1/5): Pésimo - Nada Todo
• Nikola (8/5): - Don’t expect anything special. If you need a place where to sleep while you’re in Cancun, this is a very convenient place for you! The staff was really helpful, everything was very smooth. I like the location, it is close to the center and also not that far from the beach side. I knew what I was gonna get. The room was small. Don’t expect a place where you can chill or something.
• antonio (3/5): Decepcionado y no lo recomendaría ese lugar. - Cancelé esta reserva por las mismas razones de la anterior reserva, se publicita habitación de 35 mts2 y no llegaba a 15 mts2. Nada, porque cancelé. Por la experiencia en la primera reserva. Que estuve menos de 24 hs y el anfitrión no se preocupo por mejorar mí estancia
• Fernando (9/5): Great - Clean and close to everything
• Alvarez (4/5): Mala experiencia - ubicación No resolvieron ningún problema , fue una mala experiencia. No lo recomendaría ni mucho menos volvería
• ELBERS (9/5): - Ubicación, amplitud, comodidad, cerca del terminal de autobuses y de la avenida por dónde pasan los buses para los tours. La cocina estaba llena de cucarachas y chiripas.
• antonio (4/5): Pésima y la atención al cliente no dio respuesta a los reclamos. - Nada, departamento muy pequeño. Tuve que irme a otro lugar porque era muy pequeño el departamento y el baño. Estuve menos de 8 horas en él. Nunca pararía en ese lugar y no lo recomendaría.
• Adriele (9/5): Bom custo benefício - Lugar aconchegante, silencioso e de facil acesso, bom custo benefício. Cozinha equipada com todos os utensílios nessecarios, chuveiro com agua quente, secador de cabelo, tivemos uma limpeza de cortesia por que ficamos 13 dias. O stuff estava sempre disponível para resolver os problemas. Internet rápida. Recomendo.
• Danitza Andrea (10/5): Excelente - El departamento era muy limpio y cómodo, con todo lo necesario para cocinar. Cerca del mercado 28 Quedaba un poco lejos del centro , aprox 15 min caminando, pero no fue problema
• María paula (7/5): -
• leal (10/5): Muy cómoda la habitación la recomendamos porque está todo central - Todo muy cerca para poder comer Sonaba mucho el ventilador
• Keilandela (1/5): - Nada, es horrible la ubicación, el departamento tenía cucarachas, se escuchaba todo, el aire había un ruido insoportable. Muy feo. No nos quedamos a dormir allí tuvimos que rentar algo en isla mujeres por lo feo. Nada, es horrible la ubicación, el departamento tenía cucarachas, se escuchaba todo, el aire había un ruido insoportable. Muy feo. No nos quedamos a dormir allí tuvimos que rentar algo en isla mujeres por lo feo.
• brandon (1/5): Nada está lleno de humedad, nos enfermamos terrible para el turista que viene alojarse - Nada está lleno de humedad, nos enfermamos terrible para el turista que viene alojarse Nada está lleno de humedad, nos enfermamos terrible para el turista que viene alojarse
• Josef Leopold (7/5): -
• Juan (7/5): - La ubicacion y la limpieza
• Angela (8/5): Great location, good kitchen - The location was great. The kitchen was well equipped. I loved the hammocks in the rooftop. The bed was very uncomfortable. I had to sleep alone on the left side because there's a dent on the right side. My boyfriend slept on the couch. The bed was bumpy. The blanket wasn't properly washed. It had traces of human fluids...
• Andreza (8/5): -
• Perez (4/5): -
• Lizeth (10/5): - Todo está perfecto, servicio, utensilios, privacidad, amabilidad,básico,cerca de parque de las palapas. #1 Con todo respeto deberían de checar los colchones ya que ya estaban marcados por el cuerpo de hundidos. #2 Que no tenían el servicio de tender camas,y la limpieza los días que yo estuve se notó que nadie lo hizo
• Oleg (9/5): -
• Maite Araceli (9/5): Muy bien - Chiquito pero muy acogedor, muy bien equipado y lindo, televisor smart, aire acondicionado, cafetera, heladera, secador de pelo, plancha. El baño lindo, bien iluminado. La cama amplia y cómoda. Si vas con carry on esta bien el lugar, si vas con valija mas grande se puede complicar un poco el espacio. Lo malo: no hay nadie en recepción que te reciba, entrás y te manejás solo hasta el día q te vas. O sea que si desde el aeropuerto migraciones quiere llamar al hotel para constatar la veracidad de la reserva es un problema porque nadie va a atender. Tambien había una gotera en el techo del baño, pusieron una toalla blanca en el piso para absorver.
• Stefan (7/5): Wet pants - Room is not ergonomic, the drain pipe is hot squashed and blocks the drain flow, the room is too small for two persons as advertised, the bed is too small for two persons and the mattress is sagged, the faucet turns higher by itself and splashes water on your pants front :)
• Starlet (4/5): Disappointing - The roof top I thought it was a one bedroom apt but it was just a one room with two beds. The TV needs 2 be replace because the volume speaker is blown and it sounds like Charlie Brown is speaking. It took coco suites to long yo respond to messages. When I called to speak with my host I could never reach him on the phone during my whole eight day stay
• Jes (9/5): Superb -
• Chihiro (1/5): Bad -
• James (8/5): A great cozy apartment in a great location for a comfortable stay. - Location is excellent. 10 minutes or less to walk to a convenience store, ADO bus station, restaurants and cafes, Parque de las Palapas and bus stops if you want to go over to the hotel zone and beach. The room is quite small but was good enough for us. It is clean and comfortable and met our needs. In a safe neighbourhood which is nice to walk around. It is quite noisy. It may not be the owners fault but there are dogs that bark a lot in the houses near the property. The bathroom is very small to the point where you can’t move to dry yourself after showering. The shower water is cold and we were only able to get hot water a few times and it was scolding hot. The cold water didn’t bother us too much as it was hot weather during our stay. As there are no cleaners during the stay, it would be great if there was a sweeping brush for the floors. After going to the beach, naturally we brought a bit of sand back with us even though we got straight into the shower after returning. Having something to clean the floors would help a lot.
• Michael (8/5): Good location away from tourism. No roof facilities. Difficult to book Room small but well provided - Location is excellent. The room is very small but all necessities were available, and everything was very clean, Price is reasonable. Much unnecessary information was requested online before the booking was accepted. I have not found that in other hotels or airbnbs. Therefore, it was complicated to get into the room. The rooftop facilities were disappointing. Non existent.
• Anja (6/5): Pleasant - Nice small, basic kitchen. There is nice chill area at the top. The apartment is quite old and could use a renovation. There is not a lot of light in the ground floor appartement.
• Elena (10/5): Exceptional -
• Lu (5/5): I ended up not staying - Location Spacious bedroom Two beds And the price I recently had the opportunity to stay at Coco Suites and wanted to share my experience. The self-check-in process was convenient and straightforward, allowing for a seamless arrival. The suite was relatively clean and had a spacious layout, which I appreciated. However, I encountered a noticeable moldy smell in the room that made me uncomfortable, leading me to decide not to stay. While I understand that issues like this can arise, it was disappointing, as I was looking forward to my stay. The location of Coco Suites is quite appealing, and I believe that with some attention to maintenance and odor control, it could be a more enjoyable experience for future guests. Thank you for the opportunity to provide feedback.
• Bogdan (10/5): Cosy stay in the middle of the city - The location and cleanliness All great
• Martin (7/5): Was ok - Good location and kind of cheap place to stay Toilet didn’t flush properly, bottom of the shower was leaking
• Corey (10/5): Great - Convenient location, clean easy to deal with
• Corey (10/5): Great place to stay - Convenient location, good facilities, clean and easy to deal with
• Olga (8/5): Great value. Good location. - The location is great. The property has everything that you need. The host replies very quickly. The problem that I experienced periodically is water pressure. Sometime it was hard to wash as there was very little water coming out.
• Paola (9/5): Superb -
• Yurii (10/5): Great place to stay. - All is good. Deadbolt lock inside. Fast answering. One night neighbor laud music after 23.00
• Alexander (10/5): Exceptional - Really liked my stay at Coco Suites, location perfect , everything near by, apartment well equipped, quiet at night, nice rooftop. Communication and check in very easy. All in all a perfect stay in Cancun , highly recommend it, will be back next time.
• Afasene (9/5): comfortable - Properly exactly what was required if the security lights in hall way was working would help
• Kristina (6/5): Good location - The location is good, air con works fine and the apartment is clean with a well equiped kitchen. The flat I was in nr 3 was on the ground floor with no natural light - all of the windows facing walls. The shower did not have hot water. I told the property about it but they just told me that maintenance said it was working fine. It was I that had to have cold showers for a week. The property also has a strange smell when aircon is off.
• Ioannis (7/5): Good location - Great location! There is plenty of parkings and a hertz location nearby if you want to rent a car. The shower was leaking everywhere in the bathroom.
• Rebecca (6/5): Expensive for what you get - Only 15 mins walk from the bus station, it was practical for only one night. Easy check-in and everything we needed in the flat for a short stay I found hairs in the bedsheet, it was quite noisy outside so we couldn’t sleep with the doors open. The pictures looked better than the reality which is less cosy than we thought. A bit expensive for what it was
• Keith (6/5): Convenient location - good safe place in the heart of Cancun for a couple night stay - central location was great
• David (3/5): Horrific and I need full refund or I’ll never use booking again - The place smelled from mold: I stayed 5 minutes before realizing it will make me sick to remain here so I told the maintenance man and he agreed it had to be mold and told me to leave and the fee will be waiver. I got a message from the owner denying my full refund. The hotel was very very gross. The place smelled from mold: I stayed 5 minutes before realizing it will make me sick to remain here so I told the maintenance man and he agreed it had to be mold and told me to leave and the fee will be waiver. I got a message from the owner denying my full refund. The hotel was very very gross.
• Patricija (10/5): Excellent apartment - would definitely stay here again! - Excellent location! Within touching distance of local restaurants/street food stands, parque de las palapas, mercado 28, av Tulum, major transport links (on av Tulum), 1min walk to nearby supermarket (Oxxo). Had all the amenities, apartment was clean (no bugs, ants or anything), had a safe mounted to a wall, facilities felt safe and secure. Beautiful sunny terrace, hardly anyone was up there whenever we went up there. Very good wifi (3x different wifi options), good air con. Very helpful staff - when we initially arrived in Cancun we didn’t have wifi and couldn’t look up the details how to check in - called the host on their phone who gave us all the instructions for checking in! We loved our stay so much we decided to stay in Cancun for another day and extend our stay. We were on the ground floor, other reviews have mentioned that other guests using the front door was inconvenient and loud - we could kind of hear it occasionally but it wasn’t a big issue, the noise never interrupted our sleep, was maybe more prominent during the day but that’s perfectly fine. The lounge chairs in the terrace could do with a replacement of the soft coverings as they’re slightly dirty. But these are small nitpicks, we thoroughly enjoyed our stay there.
• Aleksander (10/5): Exceptional - Location, everything that you need to prepare food. -
• Andrew (7/5): Good basic accomodations - Good value for the money, though I did get a same-night discount, at full price, not sure Mattress was a little hard.
• Parsons (6/5): Pleasant - Location and price and shower No blankets and hard bed
• Tarun (4/5): Good location and clean. But poor communication and narrow space makes it not suitable for family stay. - Location Communication with the management was disappointing. On our final day, we faced a complete absence of water, despite numerous attempts to reach out via calls and messages. Starting the day without basic amenities like water made for an unpleasant experience. Additionally, the kitchen space was cramped, rendering it practically unusable. Overall, I wouldn't recommend this place for families looking for a comfortable stay.
• Manuel (9/5): Superb -
• Josefina (9/5): Good price / quality - It was big with a kitchen and a big size bed which was very comfortable. A/C worked perfectly TV was big. Very quiet at night to sleep. Very good price for the quality you get This stay was perfect except for a sewage smell that came from the bathroom or sink which I don’t like. If you keep the door closed of the bathroom, no problem.
• Mustafa (7/5): Good -
• Alejandra (10/5): Exceptional - Lovely and quiet place in the heart of Cancún, close to many restaurants and shops.
• Morales (8/5): Very good - the locks were easy to access. The host was very informative and detailed about the apartment. It was very nice. the staircase is a bit narrow. You have to be careful when you are heading up towards the 2nd floor.
• Nabil (7/5): Good -
• Franco (8/5): Very good -
• Anastasiia (8/5): Very good - the rooms are cool, bright, the bed is large, there is a kitchen, the workers are kind, they try to help, they did not see the owner, but he answered quickly and solved questions there were a couple of times problems with the sewer, toilet paper just do not throw, and the shower is interrupted by the water pressure
• Kathryn (7/5): Good budget room - Safe and secure facility. It is a 10 minute walk to ADO bus station and there are two grocery stores within easy walking distance. The artisan market is also only a 5 minute walk and is fun to walk around, especially if you are looking for souvenirs and gifts. The kitchenette in the room was perfect to help cut costs as we found the restaurants in the area were quite expensive and the food on offer was not very nice. We prepared most of our evening meals here. No fresh towels unless you're prepared to pay. We don't need a clean towel every day or even every second day but we were here for a week so it would've been good customer service to have given us fresh towels in that time period. The cleaning lady was pleasant but was even reluctant to give us a clean dish towel!! Hot water was only periodically available, especially in the evenings.
• Tapia (9/5): Superb -
• Pavels (8/5): Very good - Great location.
• Chiara (1/5): Absolutely not recommended - The check-in process is really fast and well explained I write this review at 1 a.m. while the incessant noise of the air-conditioning fan in the room upstairs does not allow us to sleep a wink. It is located just outside the French window of the bedroom. It is absolutely impossible to rest. The flat walls are damp, the air was unbreathable upon entering and the photos on booking are definitely misleading.
• Riccardo (10/5): Great stay for one night or a few days. - Beautiful place, very quiet and great host. It's not in a very nice area and there's not much around. However, a quick taxi drive will bring you to the center or to the airport.
• Federica (4/5): fair - near the bus terminal ADO the first night we come, our room was not clean so we had to call the proprietary and change room, then the day after we had to move again. Is so different respect the picture, and there is no circle of the air, so after 2 days started to smell so bad.also the rooftop was not accessible after 6pm
• Jivan (7/5): Comfortable - Location is perfect. 10 mins walking distance from av tulum (downtown cancun). Everything on walking distance. ADO bus stop 10 mins walking distance. Security camera in place. Double gate and lock system. felt very safe. Rooms and bathroom were tiny. would be perfect for 2 people but because we were a group of 4, felt a bit crowded in there.
• Chelsey (3/5): No hot water and no response from owner - Close to downtown. TV had Netflix. Big fridge We had no hot water during our stay, we messaged the owners and they only replied asking if we were turning the tap the right way and didn’t offer to have it fixed. We wrote back saying we did turn it the right way and it was definitely the hot water that wasn’t working and never got a response from owner. We messaged again the next day when we still had no hot water - and again never got a response back from owner!! Very unprofessional from owners to not even reply, or give an apology at the least! The apartment is very dated. The bed is so old both sides of the mattress sunk down so we were almost falling off the sides of the bed. My husband was so uncomfortable on the bed that he had to sleep on the single bed instead.
• Liesbeth (5/5): Good location but basic accommodation - The location was very good! Close to shops, restaurants and the ADO bus terminal. There was no hot water. We still found hair in the shower and on the floor of the bedroom. The walls are very thin and the neighbours very loud. The lock on the front door didn’t work so we were in front of the building for 30min until we got in. This happened again frequently during the whole night when other people wanted to get in so it was very loud because the lock kept beeping
• Molly (9/5): Superb - Beautiful apartment and terass with a good equipped kitchen. Very noisy and far away from the center and the beaches

Photos