Palace Fontana di trevi Apartments

Location: Via del Lavatore 32, Rome, it

Star Rating: 5.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 09:00 AM

Amenities & Facilities

• Nightclub
• Air conditioning
• Safety deposit box
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Property cleaned by professional cleaning companies
• Key access
• Cooking class
• Nightclub
• Free wired internet
• Internet access

Rooms Available

• Penthouse Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 2 living rooms, 2 separate bedrooms and 1 bathroom with a shower and a bidet. The apartment's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. This apartment consists of a dining area, a flat-screen TV with satellite channels soundproof walls and a terrace. The unit offers 7 beds.

  Max Occupancy: 30 (30 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. The apartment offers soundproof walls, a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment comes with 2 bedrooms and 1 bathroom with a shower and a bidet. The apartment features soundproof walls, a safe deposit box, a tiled floor, heating, as well as a flat-screen TV. The unit has 6 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 2 bedrooms and 1 bathroom with a shower and a bidet. The apartment provides soundproof walls, a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit offers 7 beds.

  Max Occupancy: 45 (45 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Szabó (6/5): Összességében elfogadható volt de ha több napról lenne szó nem választanám újra ezt - Rendkívül jó helyen volt. Kicsit koszos volt valamint zuhanyzáskor alig volt víznyomás és vagy nagyon égetett a víz vagy hideg volt.
• STABELLINI (1/5): “Prenotazione cancellata senza alcun supporto” - Prenotazione regolarmente pagata, struttura contattata direttamente per comunicare con largo anticipo l’orario di arrivo (17:30). Nonostante ciò, non è stato segnalato alcun problema relativo al check-in né fornita alcuna indicazione alternativa. Poco prima dell’arrivo, la prenotazione è stata cancellata unilateralmente con trattenuta dell’intero importo. Esperienza molto negativa sotto il profilo della comunicazione, della trasparenza e dell’assistenza al cliente. Dopo l’accaduto, la struttura è risultata inoltre irreperibile, senza risposte telefoniche né riscontri agli ulteriori tentativi di contatto.
• Kaur (1/5): Terribile - Non prenotate questo appartamento perfavore.ti rubano solo i soldi.propretario non si era presntato per chak in.il numero d telefono non valido..quelli di booking non ti aiutano..abbiamo dovuto prenotare un altro hotel
• Gunel (1/5): Ужасно - Ужас Я заплатила за шестерых, когда мы прибыли на место, нас не встретили, не ответили на звонки и не ответили на маил. Я найду их и подам в суд. Они просто поиздевались надо мной!!!! И денги пока что не вернули. Мне кажеться что нету вообще такого апартамента это обманшики прошел месяц booking до сих пор не помог мне решить проблему. мне не вернули деньги.
• Giovanni (1/5): - Questa struttura è un imbroglio mi hanno cancellato la prenotazione per 10 minuti di ritardo dopo che avevo chiesto una estensione del check in time. Il telefono di riferimento ha la segreteria con messaggi pieni. Scrivono solo messaggi automatici.il negozio vicino all'indirizzo mi ha detto che fanno spesso imbrogli e che lasciamo la gente per strada con dei trucchetti come questo. Andrebbe tolto da booking. Non ho visto il posto, mi hanno cancellato la.prenotazilne per 10 minuti di ritardo senza possibilità di interloquire . Un host degno di questo nome chiama il cliente avendo il numero. Se chiedo di arrivare entro le 18 invece che le 17 e mi scrivono alle 1710 che la prenotazione è cancellata, non stiamo parlando di ospitalità. Non ci andate.
• Ercolano (7/5): Todo perfecto -
• Iboibri (1/5): -
• Pamela (6/5): -
• María Alondra (4/5): -
• Sara (1/5): ESTAFA COMPLETA - ESTAFA TOTAL: 20 de marzo de 2026, en un evento muy especial, la maratón de Roma, a la cual iba con tres amigos, realicé hace meses una reserva en este lugar. Aparentemente un apartamento adecuado a nuestras necesidades. Como es un evento que ha de organizarse con mucho tiempo de antelación, dado que son 36.000 personas las que corren esa maratón, lo realicé hace meses. Hace unas semanas comencé a intentar contactar con el alojamiento dado que pude darme cuenta de que el horario de check-in iba a ser dificultoso debido al horario de llegada de nuestros vuelos. Al no obtener respuesta por parte del alojamiento, contacté en varias ocasiones con la atención al cliente de Booking, que también trató de contactar con ellos, denegando el acceso más tarde. OK, lo entendí, pero traté de llamar en millón de ocasiones al alojamiento, le escribí diariamente simplemente por confirmar que pudiéramos entrar al día siguiente y coger una noche aparte ese primer día, dado que no llegábamos a tiempo. Cuando llamaba siempre, siempre, siempre saltaba el contestador y a los mensajes nunca respondía. Hasta que un día dijeron, "contestamos siempre los siete días antes de la llegada". Durante esos siete días les escribí diariamente, jamás obtuve respuesta. Estaba agobiada, llamaba a Booking y no podíais darme mayor solución que recolocarme en otro lugar solo si el dia de llegada no respondian, por lo que cogí otro alojamiento, dado que no podíamos quedarnos sin alojamiento con todo el viaje organizado (y el otro ya me lo habian cobrado). Llena de rabia y de confusión, puesto que ya me habían cobrado el alojamiento, les escribí el mismo día. Casualmente ese día sí contestan, increíblemente en múltiples ocasiones y en formato a veces amenazante. Contacto con Booking y consiguen hablar con el alojamiento, pero cuando yo los llamo, a mí no me cogen el teléfono porque, me cuelgan siempre y salta el contestador. Es como si vieran mi llamada y directamente le dieran a colgar. Algo... ESTAFA TOTAL: 20 de marzo de 2026, en un evento muy especial, la maratón de Roma, a la cual iba con tres amigos, realicé hace meses una reserva en este lugar. Aparentemente un apartamento adecuado a nuestras necesidades. Como es un evento que ha de organizarse con mucho tiempo de antelación, dado que son 36.000 personas las que corren esa maratón, lo realicé hace meses. Hace unas semanas comencé a intentar contactar con el alojamiento dado que pude darme cuenta de que el horario de check-in iba a ser dificultoso debido al horario de llegada de nuestros vuelos. Al no obtener respuesta por parte del alojamiento, contacté en varias ocasiones con la atención al cliente de Booking, que también trató de contactar con ellos, denegando el acceso más tarde. OK, lo entendí, pero traté de llamar en millón de ocasiones al alojamiento, le escribí diariamente simplemente por confirmar que pudiéramos entrar al día siguiente y coger una noche aparte ese primer día, dado que no llegábamos a tiempo. Cuando llamaba siempre, siempre, siempre saltaba el contestador y a los mensajes nunca respondía. Hasta que un día dijeron, "contestamos siempre los siete días antes de la llegada". Durante esos siete días les escribí diariamente, jamás obtuve respuesta. Estaba agobiada, llamaba a Booking y no podíais darme mayor solución que recolocarme en otro lugar solo si el dia de llegada no respondian, por lo que cogí otro alojamiento, dado que no podíamos quedarnos sin alojamiento con todo el viaje organizado (y el otro ya me lo habian cobrado). Llena de rabia y de confusión, puesto que ya me habían cobrado el alojamiento, les escribí el mismo día. Casualmente ese día sí contestan, increíblemente en múltiples ocasiones y en formato a veces amenazante. Contacto con Booking y consiguen hablar con el alojamiento, pero cuando yo los llamo, a mí no me cogen el teléfono porque, me cuelgan siempre y salta el contestador. Es como si vieran mi llamada y directamente le dieran a colgar. Algo...
• Mayra (1/5): ESTAFA, NO CAIGAN EL ANFITRION ES UN ESTAFADOR NUNCA SE APARECE, NUNCA TE DAN LAS LLAVES. - NADA, NO CAIGAN ES UNA ESTAFA NO EXISTE ESE LUGAR TODO ES UNA MENTIRA, FOTOS FALSAS, EL ANFITRION ES UN MENTIROSO Y ESTAFADOR. NUNCA NOS RESPONDIÓ CUANDO ESTABA EN LA PUERTA PARA INGRESAR A PESAR QUE LE MANDABA MENSAJES Y LLAMABA AL NUMERO QUE TIENE REFISTRADO SUENA APAGADO, LUEGO CUANDO SE CERRO LA RESERVA RECIEN ENVIO UN MENSAJE QUE SEGUN EL YO NO ESTABA AHÍ TODO PARA QUEDARSE CON EL DINERO DE LA RESERVA, LOS VECINOS DE ESA DIRECCION ME DIJERON QUE NO ES LA PRIMERA VEZ QUE SUCEDE SIEMPRE LLEGAN PERSONAS A QUERER INGRESAR PERO SE DAN CON LA SOPRESA QUE NO EXISTE NINGUN DePARTAMENTO ES MENTIRA Y NI LA POLICIA HACE NADA TENGAN CUIDADO, SE LO DIGO POR QUE ME TOCO VIVIRLO FUE hORRIBLE Y MAS QUE ESTABA CON MI FAMILIA PADRES ADULTOS MAYORES PERDIMOS TODO 1 DIA EN ROMA. NO CAIGAN EN ESTA ESTAFA EL PRECIO Y LAS FOTOS SON TENTADOR PERO ES MENTIRA. Que el anfitrión sea un tremendo estafador ya que tiene el celular apagado y los mensajes no responde, solo respondió cuando la reserva se cerró por que dijo el que yo no estaba y es mentira yo estuve en la puerta de la dirección por horas y nunca me dejaron entrar no existe ese lugar, Booking debería sacarlo de la aplicación no debe permitir que más personas terminen estafados por esta persona NO ES JUSTO que llegues desde tan lejos a pasar unos momentos horribles en Roma no quiero volver más. Y EXIJO QUE BOOKING TENGA MAS CUIDADO EN PUBLICAR A ESTAFADORES DEBERIA INVESTIGAR MAS POR QUE ASI TE DEVUELVAN EL DINERO QUIEN TE PAGA TODAS LAS HORAS PERDIDAS, EL CANSANCIO, LA INCOMODIDAD Y MAS EL TIEMPO PERDIDO ENCIMA EN UNA CUIDAD TAN CARA NO ME PARECE JUSTO, BOOKING NUNCA MAS.
• Sara (3/5): -
• valbuena camargo (1/5): -
• giulia (1/5): scam - nichts schlechte kommunikation, betrügerisches verhalten, zuegspamt mit telefonaten und nachrichten. der vermieter hat versucht mit dem schlüssel in das appartment zu kommen während wir drin waren, zudem haben sie von und verlangt das wir einen kaffee kaufen, um ihnen passendes Cash zu geben, da sie nicht passend herausgeben konnten. sehr unsicher und betrügerisch, sie haben nicht au meine fragen geantwortet und es haben mich 3 verschiedene telefonnummern angerufen. die adresse war auch nicht diese vom inserat
• Marina (10/5): -
• Luca (10/5): -
• Luca (10/5): -
• Sericano (1/5): Nessuno si è presentato al check-in, nessun rimborso, nessun supporto reale da Booking.com. Evitare - Nulla La mia esperienza con questa struttura è stata purtroppo molto negativa. Avevo una prenotazione pagata in anticipo e confermata per il 31/12/25, ma non ho potuto effettuare il check‑in perché nessun incaricato si è presentato all’orario indicato sul portale. Mi sono recata all’indirizzo con largo anticipo e ho atteso per ore, ma senza alcun risultato. Sono stata contattata da un numero diverso da quello indicato sulla pagina della struttura, con comunicazioni poco chiare e con orari di arrivo oltre il limite previsto per il check‑in. Successivamente mi è stato detto che non sarebbe stato possibile effettuare il check‑in e che sarei stata rimborsata. Ad oggi, però, non ho ricevuto alcun rimborso e i numeri forniti risultano non raggiungibili. Ho segnalato immediatamente l’accaduto a Booking.com, ma finora non ho ricevuto un supporto risolutivo, solo risposte automatiche, nonostante la situazione fosse documentata e non imputabile a me. Scrivo questa recensione per mettere in guardia altri utenti: la mia prenotazione non è stata rispettata e non ho potuto usufruire dell’alloggio, con un notevole disagio e nessuna assistenza concreta né dalla struttura né, finora, dal portale.
• Ethan (1/5): Don’t stay here scam - N/A Arrived at exactly 5:00pm for a 3-5pm check in period to no one at the property to let us in we then messaged multiple contact numbers and got no response only a automated reply so had to book elsewhere. Had no money back for this and are now £200 out of pocket.
• Dal Canto (1/5): NON PRENOTATE ASSOLUTAMENTE - Niente, il proprietario è un truffatore! Ho prenotato, il proprietario non ha mai risposto al telefono prima che scadesse l’orario del check in. Alle 17:00 mi è arrivato un messaggio dell’host dicendo che non era più possibile entrare in struttura
• Redouane (1/5): Siete solo dei ladri ho pagato per una notte e nessuno se è presentato per darmi i chiavi e non risp - Siete solo dei ladri ho pagato per una notte e nessuno se è presentato per darmi i chiavi e non rispondete al telefono
• Magdalena (10/5): I can recommend this apartment. - Everything went well during my stay. On the day of arrival, the owners contacted me about the keys and came to deliver them. Check-in is until 17:00 (5 pm). The apartment team communicated with me during my stay, asking if I needed anything or required a cleaner. The apartment had towels and toiletries such as shower gel, hand wash, and shampoo, as well as paper plates and cups. The location is excellent—literally a 30-second walk from the Trevi Fountain, right next to it. It’s very easy to get around and amazing for a night stroll or photos of the fountain when there’s no one there! 😌 The apartment is on the fifth floor (I think 🤔), so there are some stairs to climb, but it wasn’t an issue for me and is totally worth it for the location. So overall I can recommend the apartment! 😊
• Francis (10/5): - Casa pulita accogliente, suggerimento metterei qualche piatto, posate e qualche pentola
• Viola (1/5): -
• KLAUDIO (1/5): - Niente Non mi è piaciuto perché la struttura mi ha scritto privatamente per sapere a che ora avrei fatto il check-in e nell’arco di tempo che gli avevo detto che sarei venuto a fare il check-in quando sono arrivato all’appartamento non c’era nessuno che mi ha accolto lasciandomi a Roma senza appartamento è una truffa ,questa cosa anche i vicini che abitavano vicino alla struttura ci hanno detto che non è la prima volta che capitano queste cose che la gente prenota questo appartamento ma ad accoglierti non viene nessuno,occhi aperti perché il proprietario vuole truffare la gente
• Catalin (1/5): - Nothing
• Zhirayr (1/5): Хозяин этого дома — мошенник, берет деньги, не предоставляя никаких услуг, и отказывается их возвращ - Мы прибыли в этот дом на час позже из-за задержки самолета, и нам отказались сдать дом и вернуть деньги.
• Marco (9/5): Tornerei sicuramente - La posizione è la pulizia della camera Avrei voluto un tappetino per la doccia
• Jiri (1/5): Mame důkazy ze jsme byli včas na uvedené adrese ubytováni. - Hostitel s námi nekomunikoval přesto že jsme se snažili dovolat telefonem, zvonili jsme na domovní zvonky a klepali na dveře nikdo nám neotevřel. Byli jsme nejméně dvacet minut před dveřmi před sedmnáctou hodinou. Hostitel nám svévolně a zlovolné zrušil ubytování a začal komuinikovaz aoutomatem ihned po sedmnácté hodině přesto že v té době jsme prokazatelně byli na uvedené adrese. Žádám o vrácení peněz. V plnebvysi.
• Barbara (10/5): Good - congratulations on the comfortable and spacious beds.
• Emil (1/5): I waited for an hour outside the door and the Host replied one hour later, and few minutes later he - I waited for an hour outside the door and the Host replied one hour later, and few minutes later he said that they closed check in, and they stopped replying and eventually I didn't get the room and I lost the night and didn't get a refund! TERRIBLE HOST and HOSPITALITY! I waited for an hour outside the door and the Host replied one hour later, and few minutes later he said that they closed check in, and they stopped replying and eventually I didn't get the room and I lost the night and didn't get a refund! TERRIBLE HOST and HOSPITALITY!
• Giuseppe (8/5): - Posizione ottima
• Afroditi (1/5): - Σε ποιο κατάλυμα;;; Σε αυτό που δεν εμφανίστηκε ποτέ κάνει για το κλειδί; Σε αυτό που μας καλεσε να μας πει ότι δεν μπορεί να παραδώσει το κλειδί και θα πάρουμε τα χρήματα μας πίσω;; Σε αυτόν που πήγαμε στην αστυνομία και κάναμε μήνυση; Ή σε αυτόν που ετοιμάζομαι να κάνω αγωγή στη booking γιατί του πέρασε τα χρήματα μου ενώ είχα κάνει αναφορά για το κατάλυμα;; Απατεώνας και αυτός και η booking!! Ντροπή και ποτέ ξανά!!
• Sylvie (1/5): À éviter - Rien Le manque d’empathie
• deniz (1/5): -
• Linda (1/5): -
• tiberiu (1/5): - I don’t understand how you can request a review when you are aware that I never received the service, yet the payment was taken. Please note that I will be filing a formal complaint and taking legal action regarding this matter. Thank you for your understanding. Best regards, Tiberiu Useriu
• Danette (1/5): Warning!! You Have To Climb 70 Stairs For This Apartment Warning!! - The pillows on the bed were fluffy. After climbing 70 steep stairs to the apartment, the only furnishings were 2 couches and 3 beds and 4 bath towels. Two bowls and two plates. No silverware, cooking pans/tools, cups, glasses, hand soap. Slept the first night and woke up to absolutely no hot water. The toilet wouldnt flush until it recharged 20 mins after the 1st flush.I tried to contact the owner and he replied he would look into it and get back to me. Never heard back with multiple emails, calls and what's app messages. I called Booking.com who contacted the owner and stated that the hot water was working when we arrived. We hadn't checked the water as we dropped our luggage and immediately went for dinner. Booking.com was absolutely no help. They said they had to take the word of the owners. I asked if someone could check on the issues and was told they didn't do that. We left and had to rent a new Airbnb. Terrible experience. I should've read the reviews and refused to walk up the 70 stairs upon arrival. The pics of the apartment do not depict what is in the apartment. I still haven't heard from the owners and am out $1600.00.
• Marco (8/5): - A pochissimi passi dalla fontana, appartamento pulito, personale molto disponibile. Lo consiglio vivamente
• Yu Feng (1/5): It’s my worst experience in italy. - I didn’t like about this property. The room is not fit for human habitation. The person in charge is not picking up the phone and they decline the demand even i talk about the issues. The room is stink. It smells like something died inside the room. The air conditioning is not working at all. The worst thing is the room has all kinds of insects all around the floors. The toilet has no ventilation.
• Erkan (1/5): - Hiçbirşeyni beğenmedim
• Giuseppe (3/5): Da migliorare - La casa era fresca il bagno pulito e in un ottima posizione nel centro città a pochi passi la fontana di trevi sotto casa tutti i confort bar, ristoranti, gelaterie. La casa piena di polvere,la cucina totalmente sprovvista di stoviglie,piatti,bicchieri,posateria sia per mangiare che per cucinare. L appartamento è ad un primo piano dopo 3 Lunghissime rampe di scale che nelle foto e nella descrizione non sono citate
• Haythem (8/5): -
• James (8/5): - The location was nice. Few steps aways from fountain of trevi. Theres a lot of stores that still open in the night which is good. The house was huge and clean. When we go back at night at the house, there’s no wifi available.
• Juan Manuel (5/5): - ubicacion. tamaño Totalmente desporvisto de utensillos. no habia vasos ni tenedores, una hermosa cocina que no podia usrse. Las escaleras eran una tortura
• Dori (5/5): Se potete evitate - Vicino alla Fontana di Trevi Puzzo di sigaretta continuo nonostante l'apertura delle finestra a serata intera,bagno sporco,cenere delle sigarette x terra e pure una sigaretta elettronica sotto il letto
• Brandy (3/5): Would not go back here - Location Staff was late to admit into apartment and didn’t inform us of tax needed in euro. Also only one roll of toilet paper for family of 5 and no elevator with luggage. Also WiFi did not work!
• Kevin (1/5): Worst place I have stayed in ! - Only that it was close to most if the things I wanted to visit No replies in time, 4 towels in total for 4 people , we stayed 2 nights. The smell of the house was terrible and it is not the same as shown in pictures, ac doesnt work at all,
• Rein (10/5): Exceptional - There was only 1 drinking glass
• Zaneta (8/5): Was great.Very good location.Just price to high. - Location best. Wifi did not Work.
• Kamal (8/5): Very good -
• Felipe (7/5): Ok - Location, but it is not exactly where it is announced! Checkout time is 9am… really?
• Roberta (1/5): Bad - Location Wifi didnt work! They promise to fix never happen Checkout is at 9:00
• Emil (1/5): Hallo… We would like complain about the apartment. It was very dirty, both on the furnitures and in the bathroom. And th - Nothing
• John (6/5): Pleasant -
• Matilde (1/5): Disappointing experience indeed! - Just being close to restaurants, shops & the Fountain.... Extremely tiny place for 8 people,( for the price , not worth at all), very tiny one shower with clogged drain, shower head slightly clogged so water not strong. Not enough towels for 8 people, not enough toilet tissue for 8 staying for 3 nights ( we had to buy our own). With kitchen but no cups, not equipped for the price you pay; if in USA, the money you pay you'd be staying in a luxury suite. I'd never seen a place like it in my life.... They should not put 8 people to occupy the place, maybe just 2!😩
• Manuel (1/5): Bad - 2 times he has tried to buy on line with my debit card. Stupid me gave it to him cause he demanded that I had to give him a credit card in case of damage. Gave him my debit cause didn’t have the expiration date or the cvv. Out of all the places I stayed and booked through booking.com this was the only place that it was mighty fishy. Even the businesses around that place told us that that place was a scam.
• Brenda (8/5): I would recommend thia accomodation, excellent location , property very clean, good communication with receptionist - Location and cleanest Stairs 😁
• Milo (1/5): Bad - Nothing Fraud. It is impossible to get the owner on the phone. After booking the apartment, they took our money. impossible to find an apartment at that address. he just canceled us and wrote that we didn't show up. the money was not returned and we had to look for new accommodation. avoid him.
• Asif (2/5): Very poor - Dont like at all Very bad reception services. I arrived at 15:30 and waiting wor rooms key for 1.5 hrs. The appartment adress mentioned in the proposal is wrong. And the hotel manager dont answer the phone calls & emails. So very hard to contact hotel manager during the check-in. Additionaly the wi-fi does not work whole day and again the hotel manager is not answering to the phone, even blocked me on whatsapp. Very bad management
• Maria (10/5): Loved it - Very good location and good apartment. Good staff. Clean Stairs but it was good othervise
• Alexandru (7/5): Good -
• Benjamin (1/5): Don't stay here unless you have no other choice, that's what happened to us - I liked leaving! This place was terrible. Believe the other comments about how disgusting this was and loud! We reached out to management but no one responded. Awful The place was dirty and stained and found trash upon entry. The AC blew black moldy stuff everywhere. The other comments about this place were so so true. If we could get our money back we would. It was beyond bad. Don't stay here unless you have no other choice (that is what happened to us)
• Lama2023 (10/5): Exceptional -
• Julien (8/5): Simple, comfortable, quiet, friendly and welcoming - excellent location - Location was excellent, perfect for site seeing. Lots of steps up to the room, we couldnt find a kettle
• Djilali (8/5): Very good -
• Peyman (3/5): Poor - location is good staff were not cooperative. They responded with delay. They refused go provide clean towels and sheets.
• Lena (3/5): Poor -
• Rasin (1/5): Terrible - The location. We had to leave one night before the check out because there was a flood in the toilet, and the host didn’t even bother to answer us. The whole apartment was flooded with feces toilet water. We were forced to leave to another hotel and payed another 350€. The host was rude, and bot helpful. The air conditioner is broken, and the apartment is in the third floor with no elevator. The stay was terrible and ruined our whole trip in Rome.
• Jim (3/5): Below average - Location Beds were uncomfortable Shower small to get into Air conditioning turn on and off With no remote control Not enough towels and bath mats or hand towels The neighbours downstairs were complaining when we were in by 9pm every night No lift Wrong address to the property
• Roberta (5/5): hot on 3rd floor but great location - location AC kept turning off. Was it on the third floor.
• Cris (10/5): was super cool super near to the fountain, had so many good restaurants - was clean and amazing nothing
• Carly (2/5): Not worth it - The location was close to the Trevi fountain and restaurants. Change of address 5 mins before we arrived. Facilities didn’t work eg. the sink in the kitchen and the fridge. Shower not usable. Had to buy our own toilet paper.
• May (3/5): Poor -
• Ariel (4/5): Location=great; host/service=terrible. - Great location. I received no show emails as I was getting off the plane even though I let the host know several days prior we would be arriving very late in the day. After several unreturned emails through booking.com I was finally able to get a response through WhatsApp. I was told I had to pay an additional 100 euros for a late check in as well as an additional 63 euro for city taxes (taxes in cash). Once we arrived we waited outside in the rain for several minutes before we were let in to our room. The person who checked us in then wanted the entire 163 euros in cash, which I was unprepared for as I only had enough to cover the city taxes. I had to find an ATM and She came back the next morning to collect the additional cash. The internet didn't work at any point of the stay, despite multiple messages to the "host". The party above us was very loud, at one point my husband and I were awaked from sleep by what sounded like something coming through our ceiling. That complaint to the host was also unanswered. We paid close to $4000 for 3 nights, although the location was great the service and amenities were very disappointing and not worth the money.
• Lara (4/5): We enjoyed Rome because we like the city but we do not recommend anyone to stay here - The only good thing about this place was the location. The apartment was dirty with socks and fluff under the sofas; no towels which were only provided the day after arrival apart from the fact that we were given 4 towels when we were 5 people Because of delay in flight and traffic getting into central Rome, we were asked to pay an extra 50 Euro upon arrival - we were not given a receipt and this was nowhere written on booking.com conditions or even on the regulations found in the apartment
• Lazaros (1/5): Terrible never again - Don’t ever stay there. Not clean at all. Dirty towels, dirty sheets, owners never responds, AC smells like a sewage system. Everything
• Kateryna (1/5): Bad - unfortunately for us, that was the worst experience for us. Lady that is kinda host there doesn’t now what is customer service means. She doesn’t speak English. by properly phone number reach her impossible. We were asking about invoice 🧾 however she decided just to ignore us. Cleanliness is the last thing that u will see there, they didn’t provide even bed linens enough for all of us. Towels were covered in spots etc. dust on every corner. The only good thing about this apartment is the location. We were in 1 min from Fontana Di Trevi.
• Bernardo (4/5): Fontana di trevi's nightmare - Location. Quite dirty. Lights of the main room didn't work. Heater was dropping off constantly.. we needed to get out of the shower to reset it multiple times. Shower space very tiny and get wet very easily. Don't be led by photos, they don't correspond the reality. I'm sure you'll find better options in the same zone, for the same price level.
• Erin (8/5): my only major concern was the heater and shower head. nonetheless my stay was magnificent, neighbors were quiet, room is - nice location, beautiful design, good amenities, warm and comfortable room. -heater needs to be fixed. knob is loose and could be a hazard, please inspect. -tv does not sit on a swivel and the placement is awkward; therefor the tv is inconvenient nothing major as I don’t really watch tv. -shower head needs to be replaced. shower head sprays water outside of the bath and spilled all over the floor, i ended up using a towel to clean up.
• Castillo (10/5): Exceptional -
• Claudia (1/5): very bad experience - location was good, and this was the only good thing about the apartment I was charged 50 euros for late check up and this was not stated on the information or contract of the property, the apartment was not the one on the pictures, not even close, the part meant was not clean, the bed had stains and smelled terrible, very bad smell like humid and putrefaction from garbage. the wifi did not work, no hot water and heater did not work either, very disappointed. stay at your own risk. not worth your money!!!! there was even wet towels on the chairs when we arrived and the whole apartment smelled very bad,
• Yovita (6/5): just ok - location no elevator
• Gladiol (1/5): Bad - Location was perfect. This property on booking was a scam. Nothing like it what was shown on pictures, washroom was smelling very bed, no towels at all, i had to call the person who brought the keys to bring the towles, no soap for the hands and toilett paper. In the pictures was shown Ferragamo toiletries but there was no toiletries AT ALL! The sheets had all over bloody marks!
• Lucian (7/5): Good -
• Anonymous (6/5): Pleasant -
• Cindee (1/5): Horrible. - N/A There were ants EVERYWHERE! Such a bad bug infestation. It’s disgusting. 1 block away from the Trevi fountain, but PLEASE get a hotel. Soo many bugs, 1 towel for 9 days?! No refilling of toilet paper. Horrible. Blood on the comforter & no sheet for the comforter (except on top).. which is useless. Cannot say enough of how bad it was 👎👎👎👎👎
• Taufik (1/5): Absolutely filthy. Save yourself. Do not book here. - Nothing Everything. Could be a long list. Sewage smell in room and bathroom (which was very tiny). Bed mattresses too thin and too hard. No towels. Nothing at all in kitchen. Not even a kettle. Towels excuse was Covid but that was not true at all. No hot water so all of us had to go without a shower and use a shoe dust bag to wipe out hands and face. No answer from the host. General stink in whole apartment. Two bedrooms but only one toilet/bathroom in the interior bedroom so if you have an issue with holding it in you are in big trouble. Listing shows photos of shampoo, head boards, and all sorts - nothing as such. Almost as of photograph on the listing is of a different property altogether.
• Ana (2/5): Very poor -
• Kristine (7/5): Good - Great location, close to Fontana di Trevi with a 5 minute walk inly. Close to many amenities, shops, restaurants and the historic objects. The room was not the one what was listed and we had to travel to another place, no window in the room and the entry/exit into the apartment was a cage door covered with glass which was not safe at all. The owner of the place doesnt speak English so it was hard to communicate. £7 tax was paid upon the arrival
• Haughton (1/5): Avoid this place most rancid ant infested dirty place imaginable .AVOID AVOID AVOID !!! - DONT STAY HERE Nothing, location seemed ideal untill around 5am when they started cleaing the street and you all you hear for hours is the sound of bottle bins been emptied DONT STAY HERE Where do I start this is an ant infested apartment . The apartment stinks of surage which is masked by the fact that the person that let's you in has all the windows open when you arrive . I turned over my particular pillow and found blood stains on the pillow case . The duvets are not even covered they just placed on the sheets on top. Pulled back the sheets and found dead ants in the bed . Needless to say everyone slept in there clothes on top of the sheets . This place is horrendous tiles missing in the bathroom. I actually don't know why booking.com allow such a hell hole on the site. The only bonus is the 5am- 9am as the street cleaning and the smell has you running out here as the earliest opportunity. I can't stress enough how bad this place is. ANTS SMELL OF SURAGE TILES MISSING IN THE BATHROOM EXPOSED ELECTRICAL CABLES
• Jessica (5/5): Passable - Worst smell ever!!
• Akram (1/5): Bad -
• Paul (6/5): it was ok - lots of beds. great for a bigger family Wifi worked for only 3 hours out of our two day stay. it wasn’t good.

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