Arbio I Design Studio near Charlottenburg Palace

Location: 67 Zillestraße, Berlin, de

Star Rating: 8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Terrace
• Non-smoking throughout
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  Featuring a private entrance, this apartment also is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the fully equipped kitchen that has a refrigerator, an oven and a toaster. This apartment features a washing machine, a tea and coffee maker, a flat-screen TV with streaming services and a terrace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Andres (10/5): -
• Minha (10/5): -
• Hartmann (1/5): -
• Mike (1/5): Dangerous- probably illegal- do not stay here period. - This property is not an acceptable place to stay and despite anything the staff will tell you- it is possible to be completely locked out all night with no recourse even after you tell them you have a medical condition and are freezing. This is dangerous- DO NOT STAY HERE. Dangerous- staff repeatedly lied and left me in danger and locked out.
• Martin (1/5): A Nightmare - Nothing Check in was not possible since there were no keys in the designated key box. After contacting the customer service, it took 30 minutes to get a response for them to tell us that the issue was being investigated and that they had no back up key. It took a total of two hours for the company to tell us that we could not check in and that they would offer us another place to stay (this place however it was only a complete other side of the city, way smaller with Bunk beds, and without the kitchen). Booking customer service, however, was very helpful and gave the company an ultimatum of 45 mins to resolve the issue, by which they couldn’t help us so booking stepped in and helped us find another stay (which however, was not with the help of Arbio). I wouldn’t recommend this apartment since the organization is very bad and contacting the host is very difficult since they operate a lot with underdeveloped AI supported customer services. Even 16 days later, I haven’t received my money back, which is another problem. Do not book and do not listen to the reviews which indicate that there is a backup key with which you would be able to enter the facilities.
• Nino (10/5): -
• Ganna (8/5): Гарна маленька квартира для 2-х осіб - Чисто, є весь необхідний посуд, чай та кава. До метро 5 хвилин. Було досить складно попасти в апартаменти. Але проблему швидко вирішили
• Nomeda (6/5): - A lot of utensils for the kitchen. Nice garden, quiet apartment. Its our 2nd time in this apartment, we thought we will give it a 2nd chance but not sure if we will come back for a 3rd time. We asked for extra pillows prior to our arrival ( only 1 extra pillow was left, however we asked for both people) when contacted, response was that they will check with the cleaning team, came back to us saying that cleaning team left under the bed ( when it was not there 120% and we've checked prior to messaging) then after that I've asked to double check again , and after that we've never received any response back what will happen with the pillows and never received them. Also again ( 2nd time) we had an issue to check in - pin lock was not working, and they had to change the code and it worked literally the same minute ( same thing happened last time). One more annoying thing that we've expected for this place to do slightly better since last time I left a review mentioning those things but - no change. Also this time we were in colder season - apartment was very cold, heating is not working very well in there and a small electric heater that is provided is not enough for the whole apartment and almost heats nothing. Thanks God we found an extra duvet under the bed. Very dark apartment as well and not much light comes from the windows. The price that we've paid its way too high for what you get, and communication is not the best. Also the properly was ready earlier as we were close to the apartment ( we didn't see anyone -cleaner leaving) or so and even we've requested an early check in and to let us know when earlier we can check in - never received any message even tho properly was already ready earlier than 3pm. And last thing TV is very slow/wifi on TV is not working great, and to put on a movie/netflix takes such a long time sometimes.
• Armin (8/5): -
• Abbas Ali (8/5): In all stay was pleasant with very good support from the staff related to any queries - The location is very good with the market nearby and all other services very nearby No microwave
• Veysel (10/5): -
• Vorbrodt (5/5): Schöne Einzimmerwohnung - falls man reinkommt - Lage zu den öffentlichen und ruhige Lage im Hinterhof Schlüsselübergabe war sehr unklar beschrieben, Pin an der Wohnungstür hat nicht funktioniert. Wohnungsverwalter war nicht erreichbar (Callcenter im Ausland).. Gleiches Problem hatten auch Gäste der Nachbarwohnung und bekamen nach 2 Tagen erst den Code für den Back-up Schlüssel den sie uns freundlcherweise weitergaben. Nur so konnten wir selbst auch in unsere Wohnung. Verwaltung meldete sich erst ein Tag später. Die Terrassentür der Wohnung konnte nur angelehnt aber nicht geschlossen und verriegelt werden, als Einbruchsicherung haben wir die Jalousien herunterlassen müssen. Schloss würde nach 2 Tagen repariert.
• Nomeda (8/5): - All things that you need in the kitchen. Also iron/washing machine and dryer available. Quiet property and nice place to sit outside in the garden. We've enjoyed our stay , however there are few small things that slightly annoyed us. 1. We've questioned whether the bed is a double bed with one mattress and not 2 separate single mattresses and we've been told before our arrival that yes it it a double bed with one mattress and not 2. However this was not true which really disappointed us as we've questioned this before and it it's one of the most important things for us when we are choosing our stay. 2. We've requested for an early check in and been told that this will depend on the availability on that day and how soon the apartment will be cleaned, which is understandable, however after 3pm our place has not been ready yet, we've entered the apartment while cleaner was still cleaning and told us that it's not ready so we have to wait , I believe we have checked in at about 3:15 pm which is not a massive issue however since we requested and early check in which was not possible, we would of expected that flat is ready by 3 pm sharp according to the rules. 3. We had some issues with the door code which was not working at first and we've been telling this through the messages and was keep getting the links to the same instructions even tho we've said many times that we've followed all instructions and still can't get in. Finally after 30mins of trying, someone called us and changed to a new code so we entered straight after that, which could of been done earlier. 4. We've originally added some extra days to our trip and booked 2 nights extra on top of our original dates - we've been advised that it's not a problem and we don't have to worry about as we are the same guests staying the whole stay so we don't have to check in or check out again, however cleaner came to us at 10am asking when we will check out, so we had to explain that we are not leaving.
• Nicha (10/5): Exceptional -
• Asya (5/5): Passable - Two reasons why our stay in this apartment was turned into a nightmare. 1. When we arrived at the apartment, the key was not in the agreed place. It took about four hours of non-stop negotiations to find out where the spare key was. 2. The apartment was very cold. The heating, which was carried out through the floor, did not cope. We were forced to sleep dressed.
• Thierry (7/5): Good city trip in Berlin. The accommodation was correct - Accommodation very well located for a city trip, very close to a major metro line. The neighborhood is quite quiet while still being near shops. Some elements of the description are not accurate. There is no bath, and the sofa ("canapé") is actually a small armchair for one person, which is not practical for accommodation meant for two. There is no "seating area"; the armchair is positioned right next to the bed. There is no desk. Accessibility for a wheelchair seems critical, based on our experience, especially to enter the bathroom. There was no lighting in the entrance vestibule
• Dmitry (10/5): Perfect stay for singles or a couple. - Good location, very well connected with a lot of nice restaurants, cafes, bars, and supermarkets walking distance away. The kitchen was stocked with everything you need. There was a garden with a table and chairs which was great for enjoying breakfast. The bathroom is very nice, and the building is very quiet at night. The pillows were a bit uncomfortable.
• Moign (9/5): Attending a conference from a cosy location - I was in Berlin for a conference and made the wise decision of staying close to the venue. It was a very good decision for a number of reasons such as transportation strike that brought public transport to a halt. However, it was also a very good decision because this flat is very cosy and has all the amenities that you'll need when on a short trip in Berlin. It is also very close to metro stations such as Bismarckstrasse and Deutsche Oper. The flat itself is spacious enough and the toilet is nicely done, especially the shower. Special thanks to the host for being receptive and clear with communication. Will definitely consider staying here again should opportunity present itself. Part of floor (towards the table) needs a bit of a scrub. Addition of a microwave would be really handy.
• Julia (9/5): Good stay, clean and nice location - Had everything we needed and two entry points The washing machine was a little loud but i guess thats why it was in the doorway/hallway
• Keret (9/5): Superb - Relaxed and quite place. Everything was clean and at hand. Yael was very helpful and kind. I felt welcome. Location very good. Loved the terrass as well. Finding the keys can be a bit challenging at first, but the pictures provided help a lot!
• Chris (8/5): Very good -
• Sarah (6/5): Good location and host, but pictures are misleading - Location was good, close to public transport and lots of food options. The host was informative and responsive and the kitchen was well stocked. Pictures were very misleading. The bathroom was not cleaned properly, in particular the shower the full of mould.

Photos