London Central Apartments

Location: Great Cumberland Place, London, gb

Star Rating: 5.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Luggage storage
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Mobile app for room service
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Standard Studio

  This studio has a dining area, a flat-screen TV and a fully fitted kitchen. The bathroom includes free toiletries and towels. Free Wi-Fi is available throughout. Please note that this apartment has no windows.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• Superior Studio

  This studio has a dining area, a flat-screen TV and a fully fitted kitchen. The bathroom includes free toiletries and towels. Free Wi-Fi is available throughout. Please note that this apartment has no windows.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• One-Bedroom Apartment

  This apartment features an electric kettle, DVD player and kitchenware. One extra bed can be added to this apartment. Please see Policies.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

Guest Reviews

• Angela (9/5): Great location made for enjoyable weekend - Location was awesome! Close to Marble Arch subway, pub & many cafes nearby. Staff were super helpful with check in and check out. Stairs in bathroom
• stephvai (6/5): -
• Douglas (1/5): Pessimo - Nada Pessimo
• Napoli (5/5): Location comoda ai servizi, ma poco gradevole la struttura. Senza una finestra. - Poco Manca finestra, non è come presentato in foto
• Rallyarek (10/5): -
• Jose (7/5): -
• Izzy (10/5): Fantastic visit at this property wil be returning on my next trip! - This is a beautiful property in the heart of London! It’s spacious clean everything you need for a nice stay. The host is fantastic and very reasonable price for the location and property. I will be coming back No faults
• David (1/5): -
• ALVA INTERNATIONAL SRL (10/5): -
• gabriel (10/5): -
• Leonardo (10/5): Confortavel - Acima da media Espaco, mobilia, conforto
• Zichen (9/5): -
• Nathan (3/5): Okay for one night, but shabby and no windows. - Easy to find, good communication from the management and was met quickly to get into the room. Location was good, easy to get to Oxford street and not to far from Paddington station. Bed was firm which I like but some people may dislike this. Room was cold, bad odour, broken shower screen, shower was on high step with slippery tiles to get to it. Kitchen has no washing up bowl / towel to dry. Room had no windows. Could hear other guests as there is no sound insolation, I was lucky they were mostly quiet.
• Julien Rousse (1/5): Big poup - Nothing Everynthing
• Akos (8/5): -
• Kristina (9/5): - Lovely homely feeling to the apartment is, all very clean with full use of every facility needed
• Alemet75 (6/5): - You can't rent a flat or a room without a single window....
• Andrew (7/5): - In terms of value for money it was very good. My room had no natural light, however that was not an issue. Good facilities and very clean, in a great Central London location. Unfortunately, not the fault of the venue, however owing to being on the lower ground I had to in the end ask other residents hanging round the corridor talking to keep the noise down!
• Réda (7/5): -
• Mary (9/5): Decent place to stay - Property is decent for its price and at the city centre None
• Nick (3/5): Poor -
• James (1/5): Bad communication - Apartment got cancelled last minute. Emailed to say what time I would arrive. No response. Had to contact booking.com to find out what was going on as the mobile number on the add to contact the owners. Then they just said maintenance issue. Had to find a hotel other side of London and made all of us late for the boxing.
• Alhasani (9/5): Superb -
• Hana (7/5): Good -
• Kruger (5/5): Passable - Not much. I was given i correct address. They place is actually in a back alley. When we arrived, I was told I can't have the room. I booked, as the people that had the room the night before had trashed it. The room I got didn't have a kitchen, for which she gave me a £20 refund. Bed was shody, linen stained, and the room in general was grimmy. I wouldn't recommend.
• Kieran (1/5): I’ve stayed in low budget hostels cleaner and more up to date than this property. - Great location and access to the city. -Outdated pictures, extremely run down from images advertised. -Mouldy shower sealant impossible to feel clean. -Leather sofa big tear in the centre, very uncomfortable. -Loud neighbours banging at all hours, woke us up in the night couldn’t get a full nights sleep. -Henry Hoover left outside room door both night stays.
• Abdirahman (3/5): Was only willing to get through the night and not any longer - Great Location and friendly staff. Photos are misleading. Difficult to get into the room with a pram due to narrow corridor and entrance door opening inwards into it. Bed was uncomfortable. No microwave even though it listed as available. Toilet sink was partially blocked. Totally not value for money.
• Iliaseri (8/5): Very good -
• Tim (1/5): Waste of space. - Nothing. No phone signal, difficulty connecting to Wi-Fi, cold, constant sound of running water, uncomfortable sofa, no tv signal.
• Adele (3/5): Poor - Mohammed. Fridge dirty and not cold; a lack of kitchen utensils, no wine glass, dirty dishes; no sink plug, nowhere to hang dry clothes. Extremely uncomfortable couch. Blocked sink in bathroom, no bathroom cleaning products. The overall cleanliness was poor, as was the overall standard of the room.
• Noel (9/5): Superb -
• Gbire (1/5): Worst holiday stay I’ve ever had - Nothing The address states in your site needs to be amended to the right one. The property needs an uplift. Shower too high and can injure someone. Shower tiles are slippery, rooms have very thin walls so sound from one goes all the way. Toilet sink in didn’t drain properly, furniture is dated and partially broken. Fan didnt work, toiletries were rationed. Everything was wrong
• Justina (6/5): Pleasant - Location No windows
• Gemma (4/5): Horrible do not recommend only think good was the location - Location Everything , there was a hole in the wall , shorter had mould in the shower , floor boards were wrecked , walls were very marked and damaged, couch was so uncomfortable, walls were paper thing and you could hear everything from next door and upstairs.
• Rami (1/5): Bad - I pas 30 [oinf for the for the staff to come ma give ma the key as ai arrived at midnight other that this I could stay at the street even water I couldn't find in the room
• O'dowd (5/5): Value for money but doesn't represent the pictures on booking.com - Listen it needs some decorating and the furniture changed as it looks like someone has collected furniture from a charity shop It's in poor condition 😢 needs upgrading
• Sihan (5/5): Passable -
• Ksenja (3/5): Poor - Location is near bus station and the underground station. We didn’t reserve apartment we got. Photos on Booking aren’t real.
• Laville (5/5): Great location, but dated and a mishmash of old uncomfortable furniture - Location Very dated, and uncomfortable furniture
• Justin (10/5): Exceptional -
• Katie (6/5): Pleasant - The location was great! There was not much cooking equipment to use the oven and cook for yourselves. The washing machine also did not work very well and did not dry things at all. The google maps address was not very helpful to get us there.
• Joshua (5/5): Passable -
• Sarthak (10/5): Exceptional -
• Chiekweiro (5/5): Passable - The staff (Muhammed) is very efficient, nice and supportive. There was always noise from the rooms above me. I never slept well any of nights due to the noise from the rooms above.
• Ashiq (1/5): Bad -
• Marc (1/5): Diabolical. Scammed us for 140 pounds. - Couldn’t tell you as we never got to check in.. thanks again We travelled 4 hours to the property, only to receive no message off the apartment after texting and ringing, regarding us checking in. so they took our money and wasted 8+ hours of me and my partners time and ruined a plan we had for over 6 months.. Tried to contact property but they could only offer us 20% discount off our next stay? What a joke this is, they even admitted they didn’t text back but won’t refund us?
• J-rad (8/5): Triple GGG Great location. Great price great stay - Good honest accommodation at reasonable prices. Location is great close to shops and great restaurants and easy access to Hyde park and under ground lines. The 11:00pm cut off for check in. Well only if you don't call ahead. I talk full responsibly one this, I always forget to reads these things. I assumed it was a hotel style accommodation not actual apartment style with full time reception. So my bad.
• Sharif (10/5): Exceptional - Good Everything?
• Lee-ann (1/5): Terrible. - Terrible No windows. The bathroom was dangerous.
• Mohamed (8/5): I would definitely stay there again - Very good The location
• Natalie (1/5): Disappointing - The property is central to the all the west end shows We had mice running around the property through the night . I messaged the agents - no response and unable to get alternate accommodation at that time
• Jason (1/5): Bad -
• Tasha (7/5): Lovely host, very accommodating, super clean - Easy Super thin walls
• Nick (2/5): Decidedly mediocre - Noisy. No window. No bed light. Tatty.
• John (8/5): Very good -
• Nong (7/5): Good value for money but need to clear the bedbugs - Good location, good enough facility, clean enough too. I had bedbugs bites after staying for 3 nights and messaged the property to warn them but no reply. It wasn’t a lot of bites and I don’t think I brought the bedbugs home either but I think it’s a concern for the property management to look into and have it cleared asap.
• Martin (5/5): Passable - Looked nothing like the photos
• Marc (10/5): Exceptional -
• Bader (1/5): The place like the prison - Nothing Please takeoff the department from booking
• Joshua (2/5): Terrible - Good location Infested with bed bugs and now covered in bites
• Matthew (3/5): Very meh was not what I was led to believe - I wasn’t given this property I was given a upgrade that was like walking into 1999 with the worst shower pressure I’ve ever seen in my life Location
• Ebonka (1/5): Too bad - Non at all It's fraudulent to let out such apartments with olden days facilities exposed septic pipes,,,,dirty/untidy neighbourhood
• Arnoldas (1/5): Bad - AVOID THIS PLACE. The photos do not correspond to reality at all: the room is completely worn out, the furniture is half broken, the smell of moisture and mold on the wall. After seeing the offered room, I moved to another place after 25 minutes. By the way, wifi is only paid.
• Lean (3/5): Met our needs in terms of location and cost, but definitely not what is shown in the pictures! - Location No customer service. No maintenance on room and furniture very aged.
• Xo (4/5): Disappointing -
• Kady (8/5): Everything was very good and enjoyable - Area and Room Phone no connections lost signal sometime
• Макаренко (1/5): Bad -
• Khan (1/5): Bad -
• Luke (1/5): DO NOT STAY HERE WOULD NOT RECOMMEND - The location and size of the room The staff were not helpful. Late to meet us at check in time. The toilet was blocked on arrival at 1pm and was not fixed until midnight, during which time the host, plumber and landlord frequently needed access to our room. When it was finally fixed, we were told someone would be down right away to tidy and clean the bathroom which was now unusable because of the mess in the bathroom that the plumber had made. But despite having to call the host 15 minutes later we still waited for 45 minutes before calling it a night. We ended up doing it ourselves and were only offered a refund of 1/4 of the total price of our booking by the landlord who was intimidating and rude and unapologetic. WOULD NOT RECOMMEND
• Matthew (4/5): it was fine but not what was expected, our upgrade to a deluxe turned out to be a downgrade - french windows Smell of urine in the stairwell
• Alison (5/5): Good location but very basic apartment - Location close to Marble Arch. Fridge and washing machine worked well. Bed was comfortable. Lively pub next door. Walk to Hyde Park and Underground. Different address to the one on Booking.com. Our host arranged to meet us at another address he had directed us to via email, then took us to yet another apartment which was nearby. We knew there wouldn't be a window but expected reasonable air con however we had to have a fan on all the time. It was musty. The ensuite was usable but the door wouldn't shut, You had to be careful not to slip getting in and out of the shower. We (a couple) were only given one small and one large towel and a bath mat. No bowls, spoons, tea towel or microwave in the kitchen which we mainly wanted for breakfasts. We particularly booked it for the washing machine which worked fine, but no dryer or even a clothes rack or airer supplied - in a room with no window or balcony! Not a place you wanted to spend too much time in. It all needed a lot of TLC but even a few little inexpensive things would have made it much better.
• Emil (3/5): Poor -
• Abdulaziz (7/5): Good -
• Anonymous (5/5): Passable - location no windows + bad acoustic, can hear everyone in the building.
• Nicola (1/5): clean decent location but tired and worn out, host was lovely and tried to insure i felt safe. - 1st apartment offered didn't have a window the host was polite and offered me another room he could see the shock on my face. its was clean but over priced for the standard of property, this accommodation needs a complete cosmetic face lift the carpets are worn with cigarette burns bathrooms old just not a decent standard for the money, the glass in the second room window is broken this looks so much nicer in the pictures i was so disappointed
• Susan (1/5): AWFUL - nothing went well Everything. This apartment is not an apartment. It is a windowless box--more like a bedsit. Yes the location is super but that is where the positives end. We had to wait 20 minutes to get our key, during which time I witnessed laundry and towels being delivered out of an old shopping bag. The "apartment" was tiny with 2 beds separated by a partition wall. The toilet had a dingy shower with a cracked mirror on the wall. There was an awful smell in the space. I am very surprised Booking .com approve this accommodation. We did not stay here. We could not stay here. We had to source accommodation elsewhere. DO NOT STAY HERE when in London.
• Angelo (1/5): Bad -
• Ayan (5/5): Not sure about going back to this place again. - Location The confusion around which flat was assigned to me by the host. There was a lot of confusion as it seems a lot of other persons were given the same flat address tk check. Also, my things were packed/touched by the host withiut taking my consent, which was totally not expected.
• Kate (2/5): We would not recommend staying here - N/A Place did not offer luggage storage as advertised, so we could not drop off our luggage and enjoy the location when we arrived. We were told to meet at a given address then taken to another location. After checking in someone came to vacuum the room. There was no toilet paper until hours after checkin. Our room had no windows, the towels provided were old stained beach towels. The duvet was stained. The place just didn’t feel clean, and was noisy when we slept there. Scratching at the walls in the bathroom, and mould. We decided to change hotels the next day at our own cost. Worst hotel/motel experience of our lives (if you can call it a hotel/motel)
• Martyn (5/5): Adequate for the rate. - Location was great. staff we met on check in. Price!! No windows. Would be difficult to safely evacuate in the event of a fire! Sanitary towels left in the bathroom bin.
• Fiona (2/5): Very poor - The location. This room is not as advertised. The room has dirty carpet throughout. It is musty and there are no windows. It is old and not kept well. During our stay someone tried to enter our room with a key. The only good thing is the location. We left early to find better accommodation, losing our money.
• Toni (5/5): Passable - The location was fantastic. It was clean. Only used it to sleep in. The shower was either freezing or scalding. The apartment has no windows, it was a 30 degrees outside and only a single floor standing fan to use. Address is different to what's on here.
• Caroline (1/5): Misrepresentation of accomodation - Nothing about the accommodation but is close to Hyde Park. Poor communication, the guy seemed to have no idea what he was doing. Don't answer the phones. Address not where it states on booking and a different name for multiple bookings. Accommodation dirty, bedsheets dirty. Walls have plaster falling off, burnt out sockets, mirror half rusted in bathroom and no way to use shower it was totally unhygienic. Nothing like the pictures which gives a false representation. This place should be reported on booking and not be allowed to take customers. Don't get me started on the smell...
• Tomas (10/5): like the location and the price - perfect everything nice location I’m will definitely come back I’m recommended
• Mazhar (2/5): Very bad service - is rubbish not cleaning even towel is very dirty we are booked to adults one child they will be provide just a one King side bed I am sleeping whole night and the sofa set they are just provide one blanket no heater working no fan working When was booking the address W1H 7LD when I'm called the gentleman they give me the different address
• John (2/5): unsatisfactory - washing machine misleading, disappointing and safety issue. Address given as Great Cumberland Place, which when viewed on Maps looks a lovely street, however, on arrival we were redirected to Great Cumberland MEWS which is a somewhat seedy looking lane. The shower is on a high narrow platform, you need be extremely careful, if a misstep or fall occurred then serious injury would result. Apartment does not meet its description - it is extremely misleading - and whilst staff did his best we would never recommend this unit.
• Lisa (9/5): Superb -
• Oliwia (1/5): never again. don’t recommend - nothing. a) it looks nothing like the photos. we was supposed to get a big room with a L shaped sofa. b) no toiletries, aside soup, no towels (bearing in mind it did say towels are provided) c) no hand towels, no bowls, cutely were dirty. d) the oven was put in wrong, door didn’t close. e) no spare pillows or duvet, there was three of us and two beds… yet one quilt. f) beds were uncomfortable. g) NO HOT WATER. apart from the shower. h) one toilet roll…. for a 3 day stay. i) the tv stand was cello taped together. j) asked for service the first night getting there, never got a respond, only time he rang me was when he wanted the keys back and he was being very rude!
• Christian (1/5): just never go there, not even to save money - I liked the friendliness of the owner. literally every thing. felt really uncomfortable, like I was staying illegally… can’t put my finger on it but I basically didn’t sleep at all I was that scared it might be a hoax or something. Horrible.
• Anonymous (1/5): Bad -
• Sandra (1/5): Bad -
• Mark (10/5): Good - How close we where to everything we needed I would for 100 % stay hear again Loved that apartment perdefor what we wanted. quite . The host was very pleasant. And so was the cleaners. The flat could do with a little TLC
• Kim (1/5): filthy death trap - nothing everything
• Samuel (8/5): Very good -
• Felix (1/5): Horrible! - There is nothing to like about this properties. The pictures shown on booking.com are fake.
• Jamaal (7/5): Good -
• Sam (8/5): Very good -
• Mihaiela (7/5): Good - Comfortable bed...close to oxford street. Windows...natural light
• Victoria (1/5): Heavy drugs and parties in the premises all night. Not safe for visitors and shouldn't be rented. - I didn't like anything. It was the worst hotel I have ever had in my life. The man who met us to give us the keys was already high or out of his mind by the way he was behaving and talking. The owner of the apartment yelled at us on the phone, when we simply asked if we can come earlier to leave our bags. The fact that there was no windows and practically carton walls among the rooms was already a bad sign. The first night that we stayed it was already unbearable due to loud noises from the neighbors and obvious heavy drug usage and prostitutes for the whole night. We fell asleep only in the morning. The next night turned out to be even worse, because at around 1 am we started hearing noises how someone was tortured and screaming upstairs in the other room number. We were afraid for our safety and immediately booked another hotel and left this horrible place. London Central Apartments is not safe for visitors and shouldn't be rented at all due to health and safety reasons.
• Sultan (10/5): Exceptional -

Photos