London Excel 2 Bedrooms, Reception, Spacious Apartment

Location: Freemasons Road, London, gb

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Three-Bedroom Apartment

  Featuring a private entrance, this spacious apartment also comprises 3 bedrooms, a seating area and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace, this apartment also provides a washing machine, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 7 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Mohammed (1/5): Bad -
• David (10/5): Very convenient for a short visit to London.Only 20 mins into central London - Pleasant location very convenient for DLR into London. Nothing really apart from airport noise
• Bonnie (7/5): Good value for money, great location, basic facilities - Really good location, great value for money and excellent customer service support Very basic (but for the price paid that is expected) The bathroom needs some maintenance (light switch/cord, towel rail, toilet seat) and the beds were not comfortable to sleep in
• Rachael (7/5): Good stay. - Space. Smells and stale air in the foyer, lift and passages
• Stephen (10/5): Exceptional - Good location to excel for events and good transport links into the city centre. Nice clean apartment with underground parking. Communications was A++++ and links sent with instruction videos on how to access the property. Would highly recommend. Nothing, the property was nice and clean and in a great location
• Shehzad (10/5): Sam Peers is an excellent host. He upgraded our booking at no extra cost and him and his team were very helpful from the - It was in a very good location with secure parking too. Nothing
• Michael (10/5): Exceptional - Excellent modern apartment with great facilities, Excellent host Sam Peers who kept in contact all day during our stay which we can only give 5 stars and will definitely be booking again in the near future Not Applicable
• Oconnor (10/5): Exceptional - We was looked after from our joruney down to the day we left with the team going above and beyond to help make our stay as easy as possible. Could not reccomend enough. N/A
• Nicola (8/5): Ideal for what we needed. - Apartment was clean and warm, hosts were very imformative throughout. Shower was broken but useable.
• Lauren (10/5): Would recommend good apartment - Good location the host sam peers was very responsive and helped us with anything. Would recommend.
• Ian (5/5): Passable -
• Nadja (3/5): Great customer service, but uncomfortable stay - Customer Service and Helpdesk, easy check-in and check-out, space for up to 9 persons. Near to LCY and Excel Trade Show venue. Appartment not cosy nor very clean. No equipment to wash dishes, imagine how the cups looked like. Old floors and beds and kitchen. We had everything we needed but didn't feel comfortable.
• Ayobami (10/5): Had a wonderful time with amazing staff named Sam peers,such a wonderful person and helped a lot with everything and mad - The space and rooms,very clean man cozy Nothing
• Adrian (10/5): Exceptional -
• Castelyn (1/5): Stay clear, you can get much better accommodation for same price - It had walls…. But the photos used are from a different flat Just before we arrived they moved us to a different property 25min further walk away from excel.. they called it an upgrade, but when I checked booking.com, it’s actually a £150 cheaper place. And they use the same photos for both flats, indicating to me the use the closer location to elevate the price and then move people to the cheaper flats… their communication on WhatsApp is good, but they circumvent any conversation around the changed location and price difference…
• Kevin (8/5): There are enough bed to comfortably settle all of us, very nice -
• Tania (7/5): Nice enough - Nice property, little bit further from excel than we thought, 20 mins walk. I found the comms a little overwhelming! There was a lot of calls and messages before the stay, it was a lot!! Also the info on obtaining the key was a little confusing when it didn’t need to be. The bombardment of emails prior to stay
• Yuchou (10/5): Good and comfortable. - Including washing machine，microwave oven and so on which create more convenient. None.
• Mary (4/5): Disappointing - The place was clean and an Uber ride away from Excel It was very small and very basic .
• Steven (9/5): Superb -
• Anonymous (7/5): Good - It was clean inside and there were plenty of beds.
• Levi (8/5): Very good -
• Colin (10/5): Easter weekend at the Excel - The apartment was the perfect location for our Easter weekend event at the Excel, and was just a short 20 minute walk away. Our host, Sam Peers and Booking.com kept us well informed at every step of the stay, very happy. Not much really. The apartment was comfortable and secure.
• Wayne (7/5): Good -
• Kate (9/5): Superb - location was fantastic. walking distance to the excel.
• Oluwatoyin (1/5): Shambles, we never stayed but I won’t recommend this property, - I never received the service I paid for so I can’t like this but I need this space to wire the details I got to the address provided at booking but I didn’t see any apparent Appartment, then the property demanded I email over the identification pf my family that were meant to stay at the apartment with proofs of addresses, I tried explaining that was an unreasonable demand given that they only emailed a request for the documents at about 11 am on the day and myself my family visiting from USA had traveled from Manchester to london, we were already in london before the request came through and we were not in a position to provide these I thought the property Managers were not reasonable in their demand , they were equally rude and not logical in their demand My family consisted of 2 aged and vulnerable adults and we were denied acess to the property, We were emotionally distressed having to make alternative arrangements for accommodation though we had a booking at the property, I have flagged this with my bank as a service we paid for but never received The property
• Anh (10/5): Exceptional - Cosy and clean apartment Lack of plug

Photos