Chapter Islington in London

Location: 32-34 Market Road, London, gb

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Lift / Elevator
• Table tennis
• Non-smoking throughout
• Adult only
• Fire extinguishers
• Smoke alarms
• Billiards or pool table
• Free wired internet
• Internet access
• Games

Rooms Available

• Superior Studio

  The studio includes a private bathroom fitted with a shower. In the kitchenette, guests will find a stovetop, a refrigerator, an oven and a microwave. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Oven
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

• Studio

  The studio includes a private bathroom equipped with a shower. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, an oven and a microwave. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Oven
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

• Standard Studio

  The studio includes a private bathroom equipped with a shower. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, an oven and a microwave. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Oven
  • Stovetop
  • Upper floors accessible by elevator
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

• Single Room with Private Bathroom

  The single room's kitchenette is available for cooking and storing food. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Kitchenette
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector

Guest Reviews

• Nargiz (9/5): -
• Amanda (6/5): Good location, poor comfort and amenities. - The apartment is located in an area with good connections to public transportation, and good access to grocery stores and other facilities. The apartment felt safe, as there is 24/7 security. The staff were very friendly and helpful. The kitchen was equipped with basic appliances, plates, cups, flatware, and utensils. 1. For short stays, I didn't really understand why certain aspects were missing. The apartment boasts a kitchen, but the complex provides you no soap with which to wash your dishes, no drying rack to put them on, no tea towels to dry them with/on, nor any oven mitts to take things out of the oven/microwave/grill. There is also no table or dining chairs, so if you use the kitchen, you have to eat your food at a desk or on your bed. 2. There is 0 ventilation in the apartment, and it smelled strongly of shrimp when we arrived. The hallway also smelled strongly of food. This is not normal; I've lived in apartments and share houses, and with proper ventilation, odor is usually pretty minimal. The apartment needed to be aired for a long period of time in order not to make everything in the room and in the hallway smell of food. This meant having to leave the windows open when we weren't in the apartment, which made us really nervous. 3. Although it is a student complex, I wasn't really prepared to have repeated gatherings of 10+ students drinking, smoking, and carrying on extremely loudly on multiple nights until 2+ am . I had to sleep with earplugs in; despite there being security and multiple signs requesting quiet after 10, this isn't respected and the staff doesn't seem bothered to make sure it is either. 4. The shower also does not have ventilation, and it smelled extremely strongly of mildew/mold. It also drained very poorly. We dreaded to shower in this place and it was not relaxing. The bathroom is very tired and does not look anything like the pictures. 5. For short stays, in terms of comfort, the service is extremely flat. The pillows have no substance to them, and they only provide 1 per person. I asked for more, and someone was able to dig out exactly 1. There are also only 1 towel and 1 hand towel per person; no bathmat, no washcloth, etc.
• Ilaria (7/5): -
• Antoni (6/5): - Pojawiliśmy się na miejscu o 15, a klucze do pokoju otrzymaliśmy dopiero po 1,5 h.
• Şeyma (6/5): -
• Yara (8/5): Overall it was a great experience with some small hiccups, but I would still recommend it and will keep it in mind for t - Great location, modern building, efficiently designed studio for the space, comfortable bed, window that opens, not noisy, friendly staff. I was supposed to get my room freshened up during my stay because I stayed for more than 6 nights, but the cleaning was never done, even after I asked a few times at reception. The front desk managed to find a clean towel so I could at least shower, but I would’ve appreciated a change of bed sheets as well. Also, if I’m nitpicking, it would’ve been nice to have hand soap and a small towel to dry my hands on after washing them, as well as some dish soap and a sponge or something to wash the dishes that I had in the kitchenette.
• Tania (3/5): -
• Pietro (8/5): Ottima posizione e ambiente giovanile - Posizione super comoda, vicino a fermate del pullman e della metro. La camera è piccola ma per un soggiorno di qualche giorno non serve niente di più. Il personale della struttura è cordiale e disponibile e l’ambiente è super giovanile e accogliente. Per gli standard di Londra la camera è molto pulita e luminosa Purtroppo abbiamo avuto dei problemi con la struttura per quanto riguarda il check in. Avevamo compilato il link che ci era stato inviato per verificare che fossimo studenti una settimana prima del viaggio. Solo un giorno prima mi hanno avvisato del fatto che mancassero dei documenti e che per questo la mia prenotazione era in fase di cancellazione. Dopo una serie di messaggi e di chiamate con la struttura siamo riusciti per fortuna a risolvere la situazione. Rimane comunque il fatto che non è possibile che ci arrivi un feedback del check in solamente il giorno prima quando per le policy della struttura i documenti devono essere inviati 48 ore prima. Consiglio finale fate attenzione a quali documenti vengono richiesti
• Ruri (2/5): - location my room on the ground floor was facing the yard where all students need to pass by. throughout the nights very noisy and bright (as the light was on in front of my only window and curtain not light blocking) also every few minutes water pipe running right next to your pillow. three sleepless nights, not value for the money since adding 20£ can get you a proper hotel....
• Ruiz (8/5): -
• SIMRAN KAUR SIDHU (5/5): -
• Eleonora (10/5): perfetto ! - personale accogliente e disponibile, con la metro a meno di 7 minuti a piedi, si è collegati benissimo con il centro. Anche il quartiere dove è collocata è davvero tranquillo e pieno di negozi e market.
• Anton (8/5): -
• Pereira (7/5): -
• Iraia (10/5): -
• Mathea (7/5): - Staff were very nice and helpful The water pressure was very bad, and generally the bathroom was dirty and shower not working properly.
• N (1/5): This place may be engaging in misleading or deceptive practices by accepting reservations it cannot reliably honor. - Nothing. I booked this property through Booking.com around three weeks in advance, and it was advertised as student accommodation. I am a student and submitted all required documents through their system, and my reservation was confirmed. On April 28, just two days before check-in (April 30), I was suddenly contacted and told additional documents were needed. I provided them again promptly, but there was no clear resolution before my arrival. When I arrived in London, I went to their office in good faith expecting to check in. Instead, I was redirected to another location nearly an hour away and informed there was only a “spare room” available there. This was disorganised and unacceptable after a confirmed booking. This situation caused significant stress and inconvenience on my first day in London, particularly as a student relying on confirmed and reliable accommodation. Booking.com should investigate this listing and the property’s booking practices, as this experience did not reflect a confirmed reservation made through the platform.
• Renátó (5/5): ONLY STUDENTS BETWEEN SEPTEMBER & JUNE - Foglalásnál nem volt látható helyen feltűntetve, hogy Júliusig bezárólag csak "diákok" vehetik igénybe, majd csak Július és Augusztus között foganak nem diákokat. Így a foglalás előtt 24 órával küldek egy emailt, hogy a "STUDENT CARD REQUIRED" tehát kérnék a tanulói igazolványomat. Hát mondom nekem olyan nincs. Természetesen a foglalásomat már nem tudtam (ingyenesen lemondani) és áthelyezni sem egy másik időpontra így mondhatni lehúztak 200+ fonttal ami kicsit rosszul esett. *3 éve már voltam ezen a szálláson minden gond nélkül Májusban.
• Turki (3/5): - الموقع لا يوجد تكييف
• Maria Lorena (1/5): Nefasto servicio. - No aceptaron mi credencial de fellow condicionando mi estancia a una condición no explicada en los términos de la contratación. Tampoco me devolvieron mi dinero alegando cualquier pretexto. No es una empresa confiable. Se aprovechan de la gente.
• Noelia Belen (7/5): -
• George (8/5): -
• Anna (10/5): -
• zhu (10/5): 非常好的体验 - 地理位置好，设施齐全，性价比高 希望能配备吹风机
• Daniel (8/5): -
• Guest (7/5): -
• Lina (7/5): -
• ANASTASIYA (1/5): - В объект размещения не удалось заселиться, будьте внимательны! Жилье в определенные периоды предназначено только для студентов. К сожалению отель деньги не вернул, кроме того в отеле ведутся технические проверки и в вашу комнату могут зайти без ведома.
• Lubna (6/5): - Central location No water in washroom during night
• Luyuyang (1/5): RUN, don’t even consider it, RUN - Arrived with room not cleaned. Toilet unflushed. Shit in the toilet and Trash in the room. Got another room but also not very clean with hair on the sheets. Shower is of course clogged. Elevator is broken. Then on day 3 the front desk decided to ask security to kick me out 8 in the morning because I’m not supposed to be in that room? They couldn’t communicate that I need to switch room via email or booking message beforehand and just decided to banging on my door while I was a sleep in the morning. When I asked the security why he just yelled open the door like he think he’s the police. Very disrespectful. We know that they offer short stays because they want to save operational cost and no student wants to stay with them long term. I mean I stayed there because it’s cheap as well. But at least I’m expecting cleaniness, good communication and respect. They failed at all. Do not stay here at all cost. It’s very mismanaged, the staff are not trained properly and will not treat you with respect. Feel bad for the students living there.
• Ilenia (5/5): - Buona posizione vicino alle fermate dei bus e della metro Caledonian Road. Ottima pulizia della camera e dimensioni. Il materasso era veramente scomodo e vi assicuro che non si tratta di un'osservazione soggettiva. I cuscini praticamente delle sottilette inesistenti. La luce del bagno aveva il sensore ma praticamente nemmeno tempo di entrare e già si spegneva, quindi per andare in bagno, lavarsi i denti, truccarsi o farsi la doccia dovevi fare dei balletti per non rimanere al buio. Si sentivano tutti i rumori delle altre stanze come l'uso del bagno, la doccia, l'asciugacapelli ecc.
• Nathaly Kealey (10/5): Foi tudo de bom. - Meatendeu em tudoque eu precisei. Não tem vaga para Setembro.
• Léa (6/5): - Had a problem with my room, the staff changed my room and it was much better after. Some stuff isn’t furnished, as soap or sponges for example. Also if you want toilet paper, only one is furnished, if you need more, you have to buy it yourself
• Silvia (10/5): -
• Izadora (8/5): -
• Godet-La-Loi (9/5): Super séjour - L’emplacement était super ! Le personnel également, toujours souriant :) Metro à côté et bus aussi ! Parfait pour les étudiants. Rien tout était parfait
• Ibrahim (9/5): - Almost all the experience! Nothing to complain about. The price, location, stuff, hygiene and almost everything was the best. Thank you! The heating was not working. I couldn't talk about this with a member of stuff as I'm in a mental health crises, and it was difficult for me to communicate with someone. I was hoping that I don't face any issue that requires me to raise it. Therefore, I slept in cold for the 4 days I stayed in the room.
• jorge (10/5): - Muy bien situado y muy limpio
• Gabriela (7/5): I felt safe during my stay. The price was very good. -
• Luiz Carlos (10/5): - Ambiente seguro, confortável e amigável. Do elevador quebrado
• Dr Nasser (7/5): -
• serra (10/5): -
• Anja (10/5): -
• Teresa Claudia (8/5): - Accoglienza e posizione
• María (5/5): Buena relacion calidad precio - Me gustó la cocina y la cama era cómoda No venía equipado para limpiar absolutamente nada. Pedimos papel higiénico varias veces porque no reponían.
• Rodríguez Cabezas (10/5): Mi estancia fue cómoda, agradable, con buena ubicación y los servicios esperados más que cubiertos. -
• Valentina (8/5): Overall, it's a great place to stay, whether for a shorter or longer trip! - The location was great because it was less than a block away from the Tube station so it was very easy to get in and out of the city. The beds were also very comfortable and the rooms were spacious. I did not use any of the extra services since I was not there for long but you could rent out different electronic devices, cleaning supplies etc. The bathroom was small and the water pressure was not great. There wasn't any counter space either so be prepared for that if you need that when getting ready in the morning. However, despite this the bathroom was still clean and it provided what I needed for my stay, which is all I could have asked for.
• Micaela (10/5): 100% recomendable - Un sitio excelente para conocer Londres como estudiantes. Cómodo y acogedor. El personal siempre dispuesto a ayudar. Super limpio y con todo lo que se necesita para una estancia. Un poco de ruido en los pasillos
• Kateřina (7/5): -
• Maria (6/5): -
• arede (2/5): - The snooker and gym The accommodation was poorly organized and lacked basic cleanliness. Upon arrival, we found that towels, shampoos, and other essentials were not provided. Despite requesting these items multiple times on the first day, nothing was supplied, and we were unable to shower until late in the evening. For two guests, only one large towel and one hand towel were provided, which was insufficient. Additionally, only one bottle of shampoo and a single hand soap were given, leaving us without adequate supplies. Toilet paper was also insufficient. We received one roll initially, and subsequent requests for additional rolls were repeatedly postponed. Staff changes and miscommunication further delayed resolution, creating ongoing inconvenience. Overall, the property demonstrated poor organization and lack of attention to guest needs. Improvement in basic service provision and staff coordination is strongly recommended.
• Marco (8/5): -
• Yuxiang (5/5): -
• Russo (5/5): -
• Dr Nasser (8/5): -
• Rhys (1/5): Don’t recommend -
• Pablo (10/5): -
• H (1/5): - nothing very noisy neighboors, staff not friendly, and difficult to get package when deliver at the hotel.
• FERNANDA (8/5): -
• Lenka (1/5): -
• Sulkova (7/5): -
• Chaudhary (8/5): -
• Fabiana (8/5): The staff is outstanding. Very helpful. - It was very silent. The property was clean and the room was warm. The bedsheets were not changed for all my stay (5 days)
• Carreón (10/5): - The room was perfect for two people and the number of nights we stayed in the city. The help from staff was also very good! No issues
• Mateusz (8/5): -
• Lopez (10/5): -
• KAMAL HISHAM JAAFAR (3/5): Think twice. Double check if it is worth it and has all you need - THE LIFT IS NOT WORKING FOR THE NEXT 2 MONTHS (note if you need it) - this is false advertising which hasn't been updated. The walls are very thin, you can hear even the vibration of your neighbour's phone. If I can attach a video to this review I would. You will hear footsteps, every time someone turns on the water tap or flushes, you will hear it too and your sleep will get disrupted. This is when you start regretting to book. Sometimes the other residents (who are all students) run around drunk at 3am or knock on the door and run. I can hear them doing it from the floor above me but the walls are so thin it's as if they are in the room with me. I can't tell you how many times I have woken up thinking someone is knocking on my door. This place was not worth the price. There was one day there was no wifi at all. They do room inspections but without informing you beforehand. It takes forever and multiple messages through booking.com and email yet they push off and delay responses. I don't know why it takes multiple contact just to get through to them. The towels are very thin like paper and the once per week room clean is very minimal, you should expect to do everything yourself. They said they offer bedding cleaning every week, but I'm not sure this is true. You can save your money to get a room with a kitchenette elsewhere. I am also not entirely sure how safe the area is considering it is surronded by prisons. One resident told me they release a few in one day. Also, the bathroom's extractor fan does not work and there is no window so it can be quite stuffy.
• Maurice_N.00 (6/5): Schimmel, sonst ok - Die Abwechslung im Eingangsbereich war erfrischend. Das Personal war nicht besonders schnell bezüglich zusätzlicher Anfragen. Das Bett war kleiner als die Matratze. Im Bad war großer schwarzer Schimmel an der Decke
• Julia (7/5): - La ubicación
• Maria (10/5): -
• pablo (1/5): -
• Guieu (4/5): - En ce qui concerne l'appartement c'était confortable, bien positionné avec le métro et bus a proximité afin de pouvoir se déplacer dans Londres aisément. Alors en ce qui nous concerne nous avons des problèmes d'eau comme l'impossibilité de tirer la chasse d'eau et d'avoir de l'eau froide ou tiède donc nous avons dû se laver à l'eau bouillante. Ce problème a été résolu le dernier jour où nous sommes partis. Mais cependant membre du personnel de nuit nous a aidé.
• Eva (10/5): -
• Julianne (10/5): -
• Ataş (7/5): -
• Alicja (10/5): -
• Kacper (9/5): -
• Maria (10/5): - Tutto
• Cristian (6/5): -
• Yaiza (10/5): -
• gustav (3/5): -
• Martinez (10/5): -
• Laura (2/5): -
• Beatriz (2/5): - A localização Tive problemas com a reserva, reservei nada me disse que era só para estudantes depois afinal tinha de apresentar um comprovativo de estar a estudar e depois no final, eu tinha razão porque tinha reservado antes de uma data, mantendo se a estadia. No entanto com isto tudo acabei por ter de reservar outro hotel que acabei por perder o valor de reserva, porque não havia forma de reembolso.
• Julianne (10/5): -
• Miroslava (6/5): - The place is in a quiet area, close to King’s Cross and only a short distance from Camden Town and the city centre. Caledonian Road Underground Station is just around the corner. The place is right next to a park. Good place for running. Safe area. The room was smaller than we expected. The first night we had a problem with the bed – the mattress was very uncomfortable. The second night we solved it by turning the mattress, and it was actually really comfy (a tip for you if you have the same problem!). There weren’t enough towels for three days and two people. It was a bit draughty by the window. Cooking smells from other apartments came through the kitchen hood and were hard to air out. There was only one key card for the door. We couldn’t switch off the light in the bathroom – it stayed on all night. The heater didn’t work (we were there in November).
• ORMAECHEA ALEGRÍA (10/5): -
• Jonas (2/5): - Dreckige Bettwäsche, dreckiger Boden, kaputte Türen
• Keisha (10/5): -
• Cevat Anıl (7/5): - Hello, It is not sufficient for the trash in the shared kitchens to be collected only once a week. In my section, six people were using the shared kitchen, so the trash bin filled up quickly. For this reason, we had to leave the garbage in bags around the bin. The trash could be collected 2 or 3 times a week instead.
• Chris (5/5): fit for short stay, staff friendly, helpful and room and clean - There was no breakfast Room was small for two adults. Did not have a shower .. water was boiling and struggled to turn off .. very minor burns on arm trying to turn off boiling shower
• Dora (10/5): -
• Abeenayan (1/5): Bad - Service at reception desk Cleanliness was awful There was hair on the toilet and stains The sink was dirty The shower hasn’t been cleaned properly The towel had a long piece of hair which wasn’t mine
• Thelma (1/5): It was not so good - It was okay, but my room was dirty My shower didn’t have any hot water and I continuously kept calling the reception and they kept putting in a different room for me to shower on my last day there I had to ask a lady who is in a different room to shower in a room so I could leave as I had to get to the airport
• Harry (7/5): Redelijk goed, ben tot rust gekomen. - Het was erg stil binnen en buiten en het personeel was aardig. Het bed was ook goed. Ik denk dat er op managementniveau een betere aansturing moet komen. Het personeel was aardig en ter zake kundig, maar er zijn meerdere verbeterpunten. Zo wordt er kleding ingezameld in bakken die op de begane grond in een vluchtweg staan, stond de bmi deels in storing, deed de ventilatie op de kamer het nauwelijks, was de incheckprocedure onduidelijk en langdurig, was de bevestiging van de wc-bril op de pot onvoldoende en was het onduidelijk welke voorzieningen er ter plaatse waren.
• Tomasz (6/5): Fair enough for the price. - The property was rather clean, the location is great, the room was quiet. The reception staff were very unprofessional, the online check in was incredibly confusing and intransparent, we were threatened via email with our reservation being cancelled for not submitting scans of ID before arrival, and the property did not even bother calling us to avoid this. The beds are Queen size (4') which is fine but could have been clearer on the website. The windows barely opened and it was difficult to ventilate the room. The common areas were very badly kept.
• Mariusz (5/5): -
• Alyssa (7/5): -
• emma (10/5): - parfait pour des étudiants, proche du métro ainsi que des arrêts de bus, quartier sympa je recommande vivement !
• Steven (8/5): Fabulous, would definitely stay here again. - Staff where exceptional, couldn't be more helpful and welcoming. My room was a great size, clean and the location was excellent just one stop to kings cross. Also the gym was an added bonus! Close to local shops. It was warm the first couple of nights. No air con but this isn't unusual for accomodation in Britain.

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