Fraser Place Canary Wharf

Location: 80 Boardwalk Place, Trafalgar Way, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access

Rooms Available

• Deluxe One-Bedroom Apartment

  Offering city views, this smart, modern apartment has a double bedroom, a lounge and a fully equipped kitchen.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• 2-Bedroom Deluxe Apartment

  With a separate lounge and 2 modern bathrooms.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• Deluxe Studio

  A queen-size bed is included in this studio, as well as an iPod dock, a flat-screen TV, a microwave oven, a fridge and an private bathroom with complimentary toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• Executive Studio

  A queen-size bed is included in this studio, as well as an iPod dock, a flat-screen TV, a microwave oven, a fridge and an private bathroom with complimentary toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• Premier Studio

  This apartment has an iPod docking station, flat-screen TV, fully equipped kitchen, and a bathroom with bathtub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• Premier One-Bedroom Apartment

  Featuring views of Canary Wharf and the O2 Arena, an iPod docking station, and a flat-screen TV, this apartment also has a fully equipped kitchen, bathroom (with shower or bath)

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cots

• Penthouse Apartment

  This spacious apartment features 1 living room, 3 separate bedrooms and 3 bathrooms with a hairdryer and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• Musa (10/5): -
• Amanda (9/5): Very comfortable and convenient - Clean, friendly staff, comfortable bed
• Anum (5/5): - Good location close to Canary wharf. There was a lot of hidden dust and dirt. The dyson fans were blowing dust everywhere and the washing machine and dishwasher smelled funky. My daughter's allergies were triggered by something in the bed despite getting the sheets changed.
• Ana (10/5): -
• John (8/5): -
• Franck hervé (8/5): -
• Evelyne (4/5): Déçue - Les deux Sdb et finalement assez proche de tout Fenêtre chambre à coucher casser impossible à ouvrir. Pas de sèche cheveux, petit déjeuner vraiment limité devoir avoir pendant 4 jours la même chose et doit un croissant d de oit un petit pain au chocolat, vous n’avez pas toujours respecté notre demande . Je crois que pour le prix vous pourriez mettre une bouteille d’eau par jour et il serai bon de réparer ce qui ne fonctionne plus
• Unali (7/5): -
• Salvatore (8/5): -
• Alexandre (9/5): Très bon séjour, je recommande ! - RAS, appartement très bien équipé et correspondait parfaitement à la description. Rien à dire, très bien ! Petit bémole, les toilettes qui sont dans la salle de bain qui se trouve dans la chambre… Le matelas du canapé lit pas très confortable.
• Ranya (8/5): -
• Gilbert (10/5): -
• S ManE14 (5/5): -
• Anniee (5/5): -
• Harry (1/5): Awful hotel experience! - Location was great for the O2. That was the only good thing about our stay. Booked a room with a balcony which is clearly stated on the website ("this room comes with a balcony"). Our room did not have a balcony and had two small windows instead. Raised the problem immediately with front desk and was told that it was the fault of booking.com. They said even if you book a balcony room you're not guaranteed a balcony and it's luck of the draw. No other rooms were supposedly available and we were essentially told to suck it up with no compensation offered. The room was also extremely hot, looked nothing like the pictures and smelt like it had a sewerage problem. Further raised the dispute with booking.com due to not receiving the room we booked, stating that if we knew this was going to be the case we never would have booked this room in the first place. Booking.com then reached out to the hotel and told us that the hotel is refusing to cooperate with them so there is nothing they can do. I'm pretty sure this goes against your statutory rights, so bad business practices there. See other bad reviews for people experiencing the exact same thing and the hotel replying and denying the responsibility for any problems. Will not be staying here again.
• Stewart (10/5): -
• McKee (10/5): Marathon Weekend In London. - Location, friendly staff. Good facilities too. Very clean and comfy. Nothing to note.
• Sveva (7/5): - Bellissima la piazzetta davanti all ingresso verso l interno Migliorerei la colazione
• Murat (9/5): -
• Olívia (7/5): - Nice apartment and amazing view. The sofa was terrible. It was very uncomfortable with springs sticking out and a big dip in the middle. If the apartment is for four people, the sofa bed should be usable.
• Jakub (10/5): -
• Arkadiusz (9/5): - Lokalizacja czystość w budynku i.okolicy Śniadania przenoszone przez obsługę do pokoju zapakowane w zasadzie jak ze sklepu, lepiej zrezygnować ze śniadań i 500 m jest market i przygotować wszystko samemu
• Jonna (10/5): -
• Dąbrowski (10/5): -
• Fayemi (10/5): I really want to extend my staff, it feels like home - Clean and nice views, well trained staffs at the lobby
• Murat (1/5): - niet veel ontbijt is tegenvaller. het is geen ontbijt. het zijn goedkope supermarkt gekochte simpele broodje en sappen. flinke tegenvaller en niet duidelijk vermeld op de website!
• Niamh (7/5): Nice hotel apart from the smell - Nice rooms, good location, really nice shower, easy access The room smelt really bad, told staff and they said ‘oh no’
• David (8/5): Ideal for our London Marathon stay. - Well equipped apartment, comfortable bed, car parking, good location and a great shower. Easy to prepare meals if you needed to stay in. Communication with staff was excellent. A little road noise but outside their control. We had a room overlooking Billingsgate, rooms over the canal basin maybe quieter.
• Julio (6/5): Convenient location - Good location and super friendly staff Windows not well insulated and you could hear the noise from the street even from the 10th floor
• Manpreet (7/5): - Goo location and good size Fridge had mould growing Bathrooms need rework/ tiling / grout etc
• Paraskos (7/5): I would try another hotel next time . - The property was clean and well located for the O2 arena. The owners are quite miserly , not even prepared to supply enough coffee pods for our duration and the breakfast continental options were lacking .
• Mehul (10/5): Good breakfast and very convinient place - Excellent property, great location especially for the London Marathon. The staff don’t know the roads behind the property and around the area. This is very surprising!
• Danielle (8/5): -
• Ruth (7/5): - Noisy by the road and blinds didn’t block out the bright lights from Canary Wharf
• Alison (7/5): - location perfect for marathon weekend. Being able to sort own food. would stay again. Window locks broken so couldn't open them. Our booking was a Premier room,, not sure whether it was? No access to balcony which we saw on the photos.
• Christian (7/5): -
• Peter (9/5): -
• Selahattin (10/5): Die Lage ist super das Hotel ist sauber aber es kostet auch sehr viel Geld. - Die Lage war super. Es gibt einen grosse schöne Balkon und leider darf man keine Zigarre rauchen sehr schade.
• Jane (5/5): -
• Ben (1/5): -
• Martin (7/5): -
• David (10/5): -
• Christoph (3/5): Vielleicht für andere OK, für mich nicht. - Zentrale Lage nahe an Canary Wharf und der DLR Station sowie London City Airport Gepäck wird ungesichert und offen an der Rezeption aufbewahrt – beim Abholen keinerlei Identitätsprüfung, kein Mitarbeiter hat aufgeschaut. Ob CCTV vorhanden ist oder nicht: eine aktive Kontrolle hat nicht stattgefunden. Jeder hätte mein Gepäck mitnehmen können. Check-in schleppend; Kreditkartendaten wurden manuell ins System getippt. Eine Kreditkartengarantie ist branchenüblich – manuelle Eingabe statt digitalem Terminal ist es nicht. Das Frühstück muss am Vorabend vorbestellt werden – pro Kategorie nur ein Item wählbar, kein frisches Obst, keine Eier, Zimmerlieferung frühestens ab 7:30 Uhr, was sehr spät ist. Diese Einschränkungen waren auf Booking.com bei der Buchung nicht ersichtlich. Mag sein, dass das Hotel das als „klar kommuniziert” betrachtet – für mich war es eine Überraschung bei der Ankunft, zu einem Zeitpunkt, zu dem eine Stornierung nicht mehr möglich war. Blutflecken auf der Bettdecke, fremde lange Haare auf dem Bettzeug, sichtbarer Staub an der Decke, Schimmel im Badezimmer. Die Mängel habe ich abends entdeckt – beim / nach dem Duschen und Auspacken, zu einem Zeitpunkt, zu dem ein Zimmerwechsel nicht mehr zumutbar gewesen wäre. Wer um 22 Uhr Blut auf seiner Bettdecke findet, zieht nicht nochmals mit dem Koffer durch die Lobby. Ich habe alles beim Auschecken vollständig geschildert. Die Reaktion der Rezeptionistin beschränkte sich auf ein „Ohhhh” – kein Protokoll, keine Entschuldigung, kein Angebot. Sollte das Hotel behaupten, es seien keine Mängel gemeldet worden: doch, sie wurden gemeldet. Dass intern nichts dokumentiert wurde, liegt nicht in meiner Verantwortung. Wer bei £180 pro Nacht Sauberkeit, Transparenz bei der Buchung und einen gesundes Frühstück möchte, ist hier falsch.
• Jitka (10/5): -
• Zara (10/5): - Spacious and clean
• Ged (9/5): Excellent stay would definitely stay there again. - Clean spacious rooms. Complimentary tea and coffee and space to sit with friends was a bonus. Excellent location The fitting of the balcony doors were not great which did mean it was a bit noisy to sleep but overall the apartments are excellent
• Bernd (9/5): -
• Jennifer (10/5): Amazing would come back - Amazing service. N/A
• LIN (9/5): 不错 - 位置很好，距离地铁站比较近。
• Michaela (8/5): -
• Leah (8/5): - Good location, comfortable room. Staff friendly. Good price for London. Quite noisy on the road side of the building, even at night. Plus the sofa bed (needed for our little one) was broken. Bedding not provided for it until we asked.
• Lopez (9/5): -
• Loreta (10/5): -
• Ceraso (7/5): Lovely - La posizione, struttura moderna con tutto l’occorrente per un soggiorno confortevole, personale disponibile e cortese. Magari un po’ più attenzione nella pulizia della camera.
• Kateřina (10/5): -
• Mónica (9/5): Óptima localização, zona muito segura e as condições do apartamento são muito boas - Os funcionários foram sempre muito prestáveis e o apartamento é bastante funcional
• Joanne (8/5): Lovely stay and will book again if they change the check in time. - Really nice location and looked after apartments. I think it’s wrong that you can’t check in until 4pm. Needs to be earlier.
• Amritpaul (7/5): -
• Kristina (6/5): -
• Jenny (8/5): Uns hat es insgesamt sehr gut gefallen und würden wieder buchen. - Gute Anbindung, modern eingerichtet, guter und netter Service, viel Platz Schlafcouch war für Kinder zum Übernachten noch ok aber etwas unbequem, keine Garderobe, etwas laut an der Straße
• Kenneth (8/5): - location to canary wharf was a 3min walk cheap parking good vibe to be honest there was not nothink to dislike
• Cinzia (10/5): - Posizione e vista eccezionale. Appartamento comodo e funzionale. Staff gentilissimo. Unico appunto, probabilmente una svista, che in un appartamento per tre persone ci fossero solo due forchette!!
• Maria (10/5): Volveré - Todo bastante limpio, ubicación perfecta y persona muy agradable La cama del salón un poco incómoda
• Azmy (8/5): - Confort de l’appartement Calme et reposant Le petit déjeuner livré à l’appartement est correct À proximité du centre commercial canard Warf
• Orlen (8/5): -
• macey wilson (8/5): -
• Abdeslam (10/5): - Das Hotel war sehr schön und gut gelegen, in der Nähe von allem. Alles war sauber und komfortabel. Wir haben unseren Aufenthalt sehr genossen. Ein sehr schöner Aufenthalt, wir kommen auf jeden Fall wieder! 🤩
• Anamaria (7/5): Un sejur bun, locație buna. - Mi-a plăcut amplasarea, faptul ca a fost aproape de mijloacele de transport si de mall. Apartamentul frumos, curat, dotat cu tot ce e nevoie. Canapeaua din living este foarte slaba, vine inclinata si din această cauza dormi forte rau. Trebuie schimbata pentru ca este un mare minus. Ar trebui ca check in sa se faca macar la ora 14:00. Ora 16:00 este muuult prea tarzie in contextul in care sunt zboruri spre Londra dimineața devreme.
• Daniela (8/5): Mamma mia che vista!!! - Ottima qualità/prezzo, posizione vicina ai mezzi e al supermercato.. Appartamento spazioso, con una vista dalla camera veramente impagabile.. spettacolare!! Se dovessimo tornare sarebbe la nostra prima scelta!! Grazie di tutto Consiglierei di cambiare il materasso del divano letto.. un pò scomodo.. Mancanza delle capsule del caffè una volta terminate..
• Jörg (8/5): -
• Nicole (8/5): Sehr angenehmer Aufenthalt. - Die Appartements sind sehr sauber und schön eingerichtet. Alles sehr modern und neu. Nach 2 Tagen wurde sogar gereinigt und wir bekamen neue Handtücher und Bettwäsche. Das es kein Frühstücksbüffet gegeben hat, konnte man aus dem Angebot nicht erkennen. Es gab alles in Tüten aufs Zimmer gebracht. Müllberge ohne Ende. Und leider auch nie das, was wir bestellt haben. Angeblich wurde der Lieferant gewechselt. Das ist nicht optimal gelöst und verbesserungswürdig.
• Ba (9/5): -
• Nathalie (8/5): -
• Vladimir Orient (6/5): - Overall good value for money for an acommodation at Canary Wharf area I stayed there for 3 nights, after the 2nd night I asked at the reception if the cleaning will be done today. I was assured that it will be done, But when I arrived to the room late in the evening nothing was cleaned, though I have seen the cleaning lady earlier at our floor. On the checkout I have just got "I am sorry and I will talk to the stuff". Really disappointing experience this time. I stayed here 3 times before and never faced this.
• Bailey (10/5): Amazing - Beds are comfortable and so much space and shower and bathroom was very nice and view was nice Nothing
• Guest (9/5): -
• Anja (5/5): Lage & Zimmergrösse top - Zimmerzustand, Sauberkeit und Gastpflege eher Flop - Die Lage des Hotels ist top - am Wasser gelegen, inmitten des modernen und lebendigen Stadtteils Canary Wharf. Fußweg zu U-Bahn oder Zug jeweils etwa 5-10 Minuten und somit auch super Anbindung ans Stadtzentrum. Die Ausstattung des Zimmers bzw. dessen Zustand ließen sehr zu wünschen übrig: Abfluss des Waschbeckens im Bad funktionierte nicht störungsfrei, einzige vorhandene Schublade im Badschrank ließ sich nicht schliessen. In der Küche sehr lockere Amaturen, das Bedienfeld des Herdes kam einem beim Bedienen regelmäßig entgegen - wurde nur noch gehalten durch die Kabel/Stromkabel. Teile der Schränke ließen sich nicht vollständig schließen. Generell war der Zustand der Küche alles andere als sauber. Die Ausstattung eher spartanisch - jeweils nur 4 Teller, Schüsseln etc. Unserem Wunsch nach einer zweiten Decke fürs Doppelbett im Schlafzimmer (vorhanden war eine gemeinsame Bettdecke zum Teilen) wurde entgegnet, dass dies nicht vorgesehen sei. Alternativ hat man uns lediglich einen Topper für die Matratze als zweite Bettdecke zur Verfügung gestellt. Wir haben den General Manager (Ricardo) des Hotels auf die besagten Mängel angesprochen - dieser entschuldigte sich mit dem Verweis auf das Versagen bzw. die Verantwortung des Facility Management. Er bot uns als Entschädigung für 2 Tage Frühstück auf Kosten des Hotels an. Die darüber hinaus versprochene Flasche Wein sowie in Aussicht gestellte Entschädigungszahlung haben wir bis heute nicht erhalten. Insgesamt somit eine gemischte Erfahrung - die Lage des Hotels sowie Größe der Zimmer sind wirklich top für eine Reise nach London. Der Zustand der Zimmer jedoch und das Entgegenkommen bei ‚Sonderwünschen‘ wie einer zweiten Decke sowie Behebung von Mängeln sprechen eher gegen dieses Hotel.
• Erasmo (9/5): -
• Eamonncarthy (10/5): Lovely apartment and great location - ITs was a lovely apartment. Found the staff to be very nice and friendly. I would definitely stay again. The location is perfect one stop to the O2, short tube to central london. Little bit of city centre noise but you in the city I dont know what people expect.
• Salau (10/5): -
• Debbie (9/5): - Central to explore different parts of the city Nothing really
• Nicola (9/5): Well appointed apartment for families who want that bit of space and proximity to the o2 - Clean, tidy, well equipped, nice staff, warm, comfortable bed Sofa bed was uncomfortable
• Jennifer (10/5): Volveremos - El apartamento super bonito y comodo. Tiene todo lo necesario para una estancia perfecta.
• Natalie (9/5): - Rooms were huge and hotel was quiet at night, views over the docks were great too Nothing, I will be staying here again!
• Jon (8/5): Very good value for money. Clean and tidy. Lots of space. 7 mins walk from Jubilee line. - Size of apartment. Value for money within London. Bed was a little too soft and creaky. Bed-side lights didn't work.
• John (7/5): - Good location and facilities Unfortunately 1 of our rooms was not ready until 17.30.
• Aimee (9/5): -
• Holly (8/5): Great stay with fabulous views - Great space and good views I had a balcony off the bedroom but it couldn’t be accessed. It was also very hot! The sofa bed was very uncomfortable.
• Rauf (3/5): Ruined our holiday, rooms should not be advertised as can sleep x6 people. - Clean rooms, good living space and great location. Sofa bed was not fit for purpose. Room publicised as sleeping x6 people, however the sofa bed was impossible to sleep on. You can feel the metal frame, slats and all springs in the mattress. Staff solution was to add extra quilts as a cushion! We slept x3 to a bed one-night and for those who tried the sofa bed on second night, still have back pains.
• Cristiana (9/5): -
• KAROLINA (9/5): -
• Rahat (1/5): -
• Michele (7/5): -
• Lam (10/5): -
• Martin (1/5): Nightmare - My father in law died, but that is no reason for canceling. Worst service ever. I think that even when you die yourself, you still have to pay.
• Natalie (9/5): -
• Adriano (10/5): -
• ihsan (9/5): -
• Ian (10/5): Definitely use again - Clean and secure. Good location and excellent price. Staff v friendly and helpful. Nothing
• Diana (10/5): -

Photos