Santo Stefano Apartment

Location: 2993 San Marco, Venice, it

Star Rating: 7.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Fire extinguishers
• Invoice provided
• Shared stationery like menus, pens are removed
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Apartment

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, a tea and coffee maker, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Key access

• Apartment - Ground Floor

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Key access

Guest Reviews

• Jennie (8/5): -
• marta (1/5): - Solo merece la pena la ubicación teniendo siempre en cuenta que no es la que aparece en el anuncio es en la calle la botella y hay que ir a buscar las llaves a otro sitio. El dueño es un impresentable un chulo altivo y un maleducado. No te contesta ni uno solo de los mensajes ni llamadas incluidas las que realiza el propio booking para ponerse en contacto con el. Pasada la hora del checking te manda un mensaje escueto con un nombre de una calle para que le des los dni. Le importa una mierda que viajes con niños y te recorras media venecia además de que aunque buscas un alojamiento sin barreras arquitectónicas para coger la llave tienes que subir un piso en unas escaleras empinadas donde no cabe un carrito. Por otro lado la casa aunque es planta baja la puerta está medio rota no abre casi y meter un carrito de bebe es casi imposible. Carece de salón y de limpieza en general. La cama está dura como una piedra. Tiene unas cortinas con mucho pollo genial para alérgicos. Carece de calefacción o aire acondicionado. La ducha está medio rota. A las 8 y media de la mañana te tocan el timbre todos los días. Pretenden que tires la basura cuando sorpresa no hay basurero en la cocina. Un horror de sitio huid.
• Tetiana (7/5): - удобное расположение,в апартаментах есть всё необходимое
• Natasa (10/5): Straordinario - Tutto
• Sonia (6/5): -
• Gioele (8/5): Nonostante gli imprevisti, se curato meglio é semplicemente il top - Posizione fantastica, quartiere San Marco dal quale puoi raggiungere tutto a piedi. Pazzesco Consigliatissimo ma… Non rispondeva nessuno per la consegna chiavi al check in. Dopo aver contattato diversi numero, mail e strutture finalmente sono riuscito a contattare il receptionist via chat Booking. É assurdo perché se fosse stato qualcuno poco pratico con i dispositivi elettronici, non sarebbe riuscito ad accedere all’appartamento… ridicolo. La notte inoltre faceva freddo, i condizionatori non funzionavano in quanto il telecomando non aveva batterie cariche e il termosifone e lo scaldino elettrico non potevano essere collegati alla presa perché non c’erano adattatori a sufficienza.
• Hui (6/5): -
• Yuliana (10/5): -
• Giovanardi (1/5): - Appartamento pulito e la pozizione è ok Appartamento freddo, in una stanza lo split rotto, mobili datati, bagno minuscolo e anche la cucina praticamente è un corridoio.
• Males (9/5): -
• Sabine (5/5): Liegt toll, sollte jedoch renoviert/repariert werden! - Lage Top! Leider sehr kalt! Klimaanlage, Kasten, Fenster im Bad kaputt! Kaum Warmwasser ( für 4 Personen unmöglich zu duschen, war für 1 Person nicht genügend Warmwasser)
• Marika (1/5): - La struttura era fatiscente, sporca, scomoda e gli utensili molto sporchi, abbiamo trovato dei piatti rotti nella credenza, una caffettiera con all'interno della muffa e quindi non utilizzabile, microonde sporchissimo, puzza di muffa dappertutto nelle stanze, prese non funzionanti. Insomma non lo consiglio, si può trovare altro con lo stesso prezzo, pure camminando 5 minuti in più.
• Aleksandra (8/5): - Blisko centrum
• Desirée (1/5): -
• Fabio (10/5): -
• Aitor (1/5): La peor noche - La alarma de humos no dejaba de sonar y no dormimos en toda la noche. Lo peor es que el anfitrión no te hace caso ni te ayuda. Le avisamos temprano para que pudiera hacer algo y no lo hizo, así que no dormimos. La mañana siguiente le escribimos nuevamente y nos dejó en visto. Además, tened en cuanta que las llaves están en un edificio y el apartamento está en otro.
• Lidia (3/5): -
• Bria (1/5): - Purtroppo nessuno ci ha accolto , ci siamo dovuti andare a prendere noi le chiavi per poi dirigerci verso l appartamento. Non siamo stati identificati. Lo spazio era piccolo per 4 persone , in una stanza un solo piccolo armadio per 4 persone .Le coperte sporche e rotte , i materassi terribili pieni di gobbe e un letto addirittura era con assi rotti sotto il materasso ,non è stato un appartamento accogliente , il bagno piccolissimo con saponette e schiume docce da uso albergo , proprio tirchi . Mancava il bidet che per noi italiani è essenziale dal momento che teniamo all igiene personale . Il prezzo è alto per l immobile che viene consegnato ad un turista .
• Lenara (6/5): - I really liked everything, we got a little lost while looking, but it’s not a big deal.
• Giovanni Murante (4/5): - la posizione era buona bagno minuscolo prese della corrente distrutte asciugacapelli non funzionava
• Maria Natalia (10/5): -
• Manar (5/5): -
• Vasyl (8/5): -
• Alejandra A. Garay (10/5): - La ubicación era buena. El secador de cabello no funcionaba, la cocina no era muy nueva ni muy cómoda. El resto todo bien.
• Haleema (3/5): Would never recommend or return to this property - Nothing - location wise not too far from St marks squre but difficult to find and can be very easily lost Air conditioning barely works. You have to collect the key from a different adress and property is located in a differ location, addresses were misguiding . We went fir key collecttion in the evening and it git darker to find the property , first time in Venice you can be easily lost and when called the property management number , rather than reassurance he hung up the phone sayibg have a good day . Thanks to some local who helped us find it . No one to show you where things are , so air conditioner main power button was off and we called the mangement to ask if they know why air conditioner not working but no reply . They only replied the next day where the power button was - the first night spend , warm and humid and loads mosquitos as had to keep windows open . The next day air conditioner worked but it barely worked / cooled . Do not choose the property as air conditioning does not work , hard to find property and rude staff . Do not watse money on this property
• Karl (6/5): - Location The odd slat missing from bed Mould in shower Cracked tiles No sink plugs
• Rudolf (7/5): -
• Ranjit (6/5): It was ok but checking at different location and staying location were different which is difficult with your luggage. - It was apartment for individual family Bathroom was small for average person to take shower. I forgot my water bottle at checking location which I went to pick up but there was no one to give access at 7.00 am.
• Tarik (2/5): - Que l'appart soit propre, surtout les oreilles, les draps, et fenêtres La saleté
• Nimake (8/5): -
• Yuliia Aleinikova (7/5): -
• Wojciech (9/5): -
• Hychka (9/5): -
• Azim (1/5): -
• JUNKO (1/5): - シャワールームが狭く、コバエが沢山いて気持ち悪かった。
• Turgut (8/5): San Marco'da konaklama - Konumu çok iyi. Uzun yürüyüş istemeyenler 1-2 günlük deniz otobüsü bileti alarak kolayca ulaşım sağlayabilir. Banyo havalandırması çalışmıyor.
• Sandra (7/5): - Los pisos son muy viejos, pero para pasar una noche o dos tienen todo lo necesario!
• Sönmez (9/5): -
• Taha (8/5): C’était bien - Emplacement et la propreté Peinture des murs a refaire d’urgence
• Ionut (10/5): It was great , very friendly , they gives us great information. -
• Mindaugas (7/5): Good - In the heart of Venice Bad air conditioning, no coffee or tea, it was empty.
• Olena (9/5): Superb - Convenient that everything is available, kitchen, kettle, microwave, dishes. And there is a door between the room and the kitchen. In the room disgusting odor to vomit, was with children, children almost poisoned gr odor, everywhere stench just unbearable, dark very, darkness presses on the head, more days I would not stay there. The room is stupid to spend the night and leave. to leave. Very low voltage. When I turned on the stove, the lights went out in the whole room. I had to unplug absolutely everything to at least cook food. The stove took about 40 minutes to heat up, it's horrible.... Everything is in a very poor state, everything falls on your head, curtains fall on the floor, very cramped. The bed is walking, almost fell down on it. The chairs are also falling apart. The address in the ad does not match the address of the room, keep in mind when planning your trip.
• Jan (5/5): Good location - Clean, good location, shower good. Not the same as the pictures at all. The man at reception seemed annoyed to have to bring us to different locations where the apartment was. No conversation or real interaction
• Abon (7/5): Good -
• Effrosyni (9/5): Very pleasant - We only stayed for a night but we really liked it. The location was perfect, straight in the heart of Venice. Ideal for a group of friends.
• Nimish (8/5): Very good -
• Cinel (10/5): Exceptional - top location! very clean and very nice staff
• Vivienne (6/5): Good location.a bit date ok for shirt stay - Good location Lack of facilities. No communal area
• Giacomo (5/5): Passable - For that price I will be able to find a different hotel even cheaper than that.
• Joney (8/5): Very good -
• Carlos (9/5): Nice confortable stay with great location - We were very comfortable, for a family of 4, great location. It was a little dusty
• Rebeca (10/5): Exceptional - Very nice place in the center of Venice!! Staff was very friendly and available. All very cleaned
• Brandon (10/5): Exceptional - very central location and very nice apartment
• Brandon (10/5): Exceptional - great location, very quiet apartment
• Georgi (10/5): Exceptional -
• Kevin (1/5): Bad - Nothing Room nothing like beautiful pictures online No heat. Many things broken. Shower so small couldn't stand in it
• Hana (10/5): Amazing - Flexible service We asked the reception about the gondola, which was the top of our wish list at Venezia, then Jack, one of the staffs reserved it for us immediately for the time we wanted. It was fantastic. We don’t see any bad points.
• John (9/5): Excellent location - Location was excellent 150m to S.Angelo pier for airport transfer. Small kitchen for self catering if required. Great WiFi
• Halyna (10/5): Exceptional -
• Imi (8/5): Very good - Tbe location
• Sandra (1/5): Disgusting and unprofessional do not stay here. - Nothing We were unable to get the room we had paid for as another guest accessed our room prior to our arrival and we were stranded at 11pm with no room. After speaking to the manager and he was aware of the issue he refused to answer our calls and another employee said she can not help as she was on vacation. The response from the manager was to throw the other guest belongings out of the room and put our stuff in.
• Sheehan (5/5): Lovely for a night - Property was very central and, in a lovely location Facilities did not meet expectations, definitely underwhelming. Very difficult to find lobby, address isn’t accurate you must search the hotel name instead
• Mcknight (9/5): Superb -
• Atmakuri (10/5): Excellent - Peaceful and nearby eateries and restaurants. A bit away from transportation facilities
• Grace (3/5): Pretty crumby apartment...extremely small - Location Tiny apartment for 4 people, no living area at all...only two people could sit in the tiny kitchen at once
• Haylee (9/5): Superb -
• Sorcha (8/5): Good location, clean apartment - Location is very good and the apartment is a good price The check in was a bit confusing
• Bongiovanni (5/5): Was ok, but would not go back - Very soft bathroom towels Hard to find, confusing as the Apartment wasn’t where I was sent to pick up keys No wifi instructions
• Kumavat (8/5): Very good -
• Alaa (10/5): Exceptional -
• Hernan (7/5): Good - Location Terrible service and not welcoming at all.
• Ravi (6/5): Pleasant - Nothing While booking was told apartment in same building but got it in two different locations. No proper directions shared to reach apartment which are apart from each other
• Jyothirmaye (4/5): Disappointing -
• Divya (3/5): Poor - Location Small rooms, keys were kept in another house I had to collect it before I go to house I was given to stay
• Teimurazi (1/5): Bad - You have to take keys in 500 meter from the apartment, disgusting smell in the house, full with mosquitos, you can't use any kitchen facility even knife, pore quality Internet, blankets on the bedroom is dirty and torn.
• Veronica (10/5): Exceptional - It was close to the city center. It was very clean. We were in the apartment on the ground floor which was renovated. The kitchen was with old cabinets but we were in Venice and didn’t cook. There is trattoria near the place.
• Praveena (9/5): Superb -
• Margarita (6/5): Pleasant -
• Wesley (7/5): Nice apartment, good location, but check in instructions were inaccurate and extremely frustrating. - nice apartment, good location Apartment was pleasant but not the same as described in text or photos. I understand that the owners have several apartments, but I believe that the listing should have indicated that the property would be similar to the description but not identical. The address and instructions for checking in were inaccurate and confusing. After 3 hours of phone calls and searching, we found the office for checking in, only to learn that the "early check in," which we had been promised only meant that we could pay our money early and that we still had to wait several hours before we could access the actual apartment.
• Mohammed (4/5): Disappointing - Close to the visiting spots. No hot water. Very disappointed.
• Amy (5/5): Passable - Great location. Very central apartment. We had a few issues with the apartment. Firstly there was an ant/bug infestation on arrival to the apartment. The ants got into our luggage and all over one of the beds. It was late on our arrival, so we had to strip the bed, clean the floors and spray disinfectant around the whole apartment. They kept coming during the stay. We could not use one of the four beds due to bugs. On the second night, the other single bed collapsed into itself while one of the guests lay reading. She is small and fell right into the frame. The frame legs were obviously bent over time; two legs completely bent and two without any screws to hold the legs in place! The curtain rail above the bed fell on top of the guest when the bed collapsed. This was not securely fitted. We could not put on the air conditioning, as there was an awful smell of mold. There was mold visible in the air conditioning unit. One of the guests has asthma and began to cough within 5 minutes of turning it on. Really needs a filter change or clean. Really warm weather overnight, so hard to sleep with multiple guests packed into one double bed due to two beds down! On informing the hotel reception, we were passed on from one number to another. We were told it was too late (9pm) for them to fix the issue.therefore, 3 adult guests had to sleep on one double bed. We did not receive a proper apology, any incentives or money off the booking. Really great location, would have been all you need and excellent value for money if we did not have these awful issues. Not too happy with this stay for a 30th birthday celebration.
• Anonymous (5/5): Basic apartment, needs updating, was in a good location - Location was good, Wi-Fi good, beds comfortable. hotel staff showed us where it was that was helpful on the first day. Apartment is a bit run down, smaller than expected, front door only locked with key, wardrobe door broken so can’t use, hair dryer overheats. Wallpaper peeling off. Kitchen and shower very small. Little contact from the host on things such as how to get to the hotel and how to get to the airport using local transport.
• Caleboc (8/5): Very good -
• Sayandeep (10/5): Exceptional -
• Graham (7/5): Fit for purpose but not luxury - It was a weekend and Venice was busy and I think this is the going rate, especially when we booked late. The place was conveniently located, its quite an old and basic property on the ground floor but it had what we needed for a simple overnight stay. After checking out we were able to leave our bags in the B&B where we dropped off the keys which was handy. It was a bit difficult to find our way to the place where we had to collect the keys and we needed help with the navigation but the host was good at communicating over WhatsApp
• Alisher (8/5): Very good -
• Thibaut (10/5): Exceptional -
• Karolina (6/5): Pleasant - Impression od dirty place (and environement); even if very properly cleaned - the “fresh smell” (of the detergent) was even too strong (seemed like trying to hide some natural smell of the place… And of the Venice generally. (I was actually a bit disappointed from the city itself generally; sonit is maybe not a fault of this appartement that the area is so dirty and dark.)) The old-fashioned looking apartement from the first photo on Booking.com is fake; the real apartement looks completely different; but this is something I have already expected (thanks to the comments of people previously accomodated there). What can be really confusing is the asdress od the reception, which is unknown to some map-apps (but googlemaps know it and show you the right way!;)).
• Hofmann (3/5): Poor - We've been given an incorrect address and it wasnt easy to find the correct one. We got a wet, stinky apartment, different from the one in the pictures. If we had to stay there for two or more nights we would have to find something else. Wifi worked fine.
• Hsi-yun (8/5): Very good - Good value and good location, thought it took us more than 30 mins to find out where it actually was. The Google address is NOT CORRECT. You really should follow the text instruction of hotel. Also most lights in the apartment were not working.
• Anonymous (10/5): Nice place - Very clean and close to San Marco Square. Wi-Fi works well and the staff is very friendly
• Anonymous (10/5): Everything works very good - Possibility to leave the lugguage before check in and after check out. All cleaned and good space for eat.
• Michael (1/5): WARNING, DO NOT STAY HERE. - A truely terrible experience, apartment full of mould and damp, a real health hazard. Old broken furniture, dirty, walls full of dead mosquitos. Never saw the owner, very unhelpful, when we complained to booking they informed us that the owner wouldn't accept any responsibility. Booking then offered us a partial refund, the next thing we found was that the owner took an extra payment (exactly the same amount as the refund offered by booking) off my credit card - beware. Totally illegal. This apartment should not be on this website. The worst property we have stayed in in our lives by far. If you don't want the same to happen to you then stay clear of it.
• Marija (8/5): Very good -
• Lalchand (2/5): Disappointed. - Except for location being 5 mins away from a water bus station nothing was pleasant about this property. Not justified as an apartment, kitchen was not equipped (dirty pots, pans, no dishwashing liquid, empty wine bottles in cabinets). There was hardly any space to cook anything in the kitchen space, neither to sit and eat comfortably. Bath cubicle was extremely tiny and mouldy. Entrance had debris from walls. It was dark and gloomy not as bright as portrayed in images. people could see through all the windows even with the curtains drawn. Staff was rude. Requesting for an iron and dishwashing liquid was such a pain during working hours at 5pm. The experience was just horrific, it was claustrophobic.
• Satvir (8/5): Worth the money - We collected the keys for our accommodation at a reception desk. The instructions were clear and easy to follow. The receptionist then took us to where the accommodation was. He was very kind and gave us some recommendations on where to go. The room was what we expected and was worth the money. We were very glad to see there were no stairs and that it was on ground level. It made life very easy for us as we had a lot of luggage. The accommodation was also very close to everything. There were some tools that were left in the kitchen area when we checked in. It didn't really inconvenience us as we did not use that area and the receptionist took them away immediately. However just something to note.
• Nick (8/5): Great location. Brilliant for a few nights in Venice. -
• Simone (8/5): Very good -
• Kimberly (8/5): Very good -
• Frederic (7/5): Just ok - Location It was difficult to find the apartment. The address was not corresponding to the apartment (there are several apartments rented by the owner). After an hour or two….our contact finally sent us an instruction to find our way…..

Photos