Sole & Luna apartments

Location: Cannareggio 4575 (Check-in takes place at Ca' D'Oro Water bus stop), Venice, it

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  With wood-beamed ceilings, this larger apartment offers a flat-screen TV, air conditioning and a seating area. Towels are included in the private bathroom. WiFi is free.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  With wood-beamed ceilings, this apartment offers a flat-screen TV, air conditioning and a seating area. Towels are included in the private bathroom. WiFi is free.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Aaron (4/5): not bad but not great either, good location, nice restaurants nearby - Good location, clean lack of resources in the kitchen, we had an issue with insects and bites. I have stayed in Venice before and don’t recall having this problem? Expensive for what it provided.
• Noelia (8/5): Buena calidad-precio, lugar tranquilo - Apartamento limpio y con lo necesario para pasar unos días visitando la ciudad. Barrio tranquilo, supermercados y restaurantes próximos, buena ubicación para moverte a pie o en vaporetto por la ciudad, cerca del vaporetto para ir a las islas. Buena comunicación con el personal. Posibilidad de dejar el equipaje antes del checkin y después de dejar el apartamento Por decir algo...hay que tener cuidado cuando se abren las ventanas por los mosquitos. El agua caliente tarda en llegar a la ducha del baño de la habitación
• Fabiana (8/5): - Posizione ottima, appartamento pulito e accogliente. Dovrebbero mettere delle zanziere, troppe zanzare e i muri sporchi in alcuni punti, soprattutto nelle stanze dove è probabile che gli ospiti per schiacciare le zanzare e ucciderle ,perché sono davvero tante, sono costretti a macchiare i muri. Basterebbe davvero poco , un consiglio.
• Stephen (9/5): -
• Francesca (7/5): - Casa spaziosa. Posizione eccelente, vicino Rialto e supermercato. Vicina anche la fermata vaporetto per le isole. Agenzia ci ha concesso di anticipare il check in al mattino. Addetta al check in molto disponibile e cordiale. Pulizia sufficiente ma non top. Nota negativa più grande sono le zanzare, quelle piccole rumorose che ti tengono sveglio tutta la notte. I bambini sono stati massacrati. A Venezia soprattutto, gli appartamenti dovrebbero essere dotati tutti di zanzariere e qui non ce n'erano. Altra nota dolente, nella doccia del bagno in camera non funzionava acqua calda. Ultima nota negativa, avevo chiesto se la casa fosse dotata di bagnoschiuma e shampoo e mi hanno risposto di sì ma poi in casa non abbiamo trovato niente a parte sapone mani nel dispenser.
• CHARALAMPOS (10/5): -
• Magdalena (10/5): - Bardzo komfortowy apartament w super lokalizacji.
• Lynda (10/5): Raccomandato! - Appartamento in una posizione strategica, grande e accogliente. Ben fornito Mancava solo una scopa, per il resto tutto perfetto
• Norma (9/5): Excelente recomendado - Muy buena ubicación Si tiene más utensilios para la cocina
• nadine (9/5): Excellent. We will come back. - Easy communication Lack of possibility to leave luggage
• Albert (9/5): Spent really good time here - Big Space Nope
• Yonas (5/5): - It’s clean and neat in top of that it’s fully furnished. The stairs. I didn’t aware of it, it’s quite uncomfortable when kids in prams are around.
• Soniya (6/5): - Location was excellent. Property was clean and good size Amenities were missing like shower gels,shampoo, creamers etc. We had to ask for it for a couple of times but received it too late. Otherwise good hosts
• Christine (8/5): Perfect location - Very spacious and in a great location. Comfortable and clean.
• Cynthia (8/5): Good place - Great location Really hard to find
• KYRYLO (10/5): -
• Alessandra (8/5): -
• Helga (8/5): - Sehr schöne, gut eingerichtete Küche. Bettmatratze auch sehr gut, nur das Auszieh Sofa war sehr durchgelegen. Sehr schöne und ruhige Gegend. Auch im Bad alles bestens. Mit Giorgia sehr gute Kommunikation im voraus. Für den CheckInn am Anreisetag sollte ich einen Tag vorher eine Nachricht von einem Matteo bekommen, welche ich nicht bekam. Nach Telefonat mit Giorgia hatte ich dann die Nummer von Matteo und wir trafen ihm im Apartment. Leider war das dritte Bettzeug beim checkin nicht da. Matteo hatte es dann am Abend unten ins Haus gelegt und wir mussten selbst beziehen und das schlafsofa aufklappen. Dieser Service war nicht so gut. Da das ,Schlafzimmer' in der Dachwohnung nur durch halbhohe Wände getrennt war, sind die Räume nicht abgeschlossen und man hört alles.
• Federica (5/5): - Ottima posizione, accoglienza dell’host Pulizia poco accurata
• Arnaldo (10/5): Overall it was a great stay! - Clean close to everything and quite at night. The many steps to carry luggage up but hey it was worth it. Clean kitchen, bathroom and bedroom.
• Villani (7/5): -
• gil lazaro (8/5): Una estancia muy agradable - Fue genial Demasiadas escaleras
• Paolo (8/5): -
• Kamil (9/5): -
• Lorenzo (10/5): -
• Lorenzo (10/5): -
• Christian (9/5): -
• leonardo (8/5): - Buon alloggio, buoni servizi, appartamento silenzioso nonostante la posizione centrale, l'ampio open space dell'appartento di sopra permette di condividere gli spazi anche con gli ospiti del piano di sotto. Comunicazione lenta e carente, sto ancora aspettando le quietanze dei pagamenti delle tasse di soggiorno
• Tiffany (9/5): Spacious and comfortable. Excellent communication. - The location is perfect, and very spacious. Walkable to all the main sights but not in a very crowded area, it’s perfect. Very good communication with the host really put me at ease from the beginning. I am really thankful at how responsive they were to all my questions, requests for towels, etc. Thanks so much for a perfect time in Venice. Also, the view over the garden is wonderful. It would be great if we didn’t have to take out the garbage and if that was included in the cleaning fee.
• Pin (10/5): Nice stay - Super spacious Stairs
• Susan (8/5): Very good - It is a very good and well located appartment. There were mosquitos I got bitten each night. Could leave some insect spray or repellant in the appartment
• Darren (10/5): Exceptional -
• Klaudio (9/5): Superb -
• Andrzej (8/5): Very good - The place is stunning. only for fit people. no lift.
• Natalie (9/5): Great stay - Great apartment - all the facilities you need Great location in the city Enough hot water There is a bit of narrow and steep stairs to get up if you are carrying heavy suitcases
• Daria (8/5): I would recommend this place and would stay there again once in Venice - The apartment is very spacious and overlooks a beautiful garden which is not so common for Venice. The area is not very touristy, so you can enjoy a quiet Venice experience. I am quite picky on beds and mattresses, so wish the bed was a little comfier, but still was good enough for an airbnb:)
• Sara (8/5): Spacious and bright apartment in the heart of Venice - Lovely location in the heart of Venice. Spacious and bright flat, comfortable. The host let us leave the luggage since we had a late flight and were able to enjoy Venice all day long before departure. Some confusion about the payment. Apart from that, all good.
• Anne (6/5): With more attention to details and replacement of worn out furniture, this apartment would be great! - Location was in a nice neighborhood and really close to a grocery store. It was very nice to have coffee, cooking oil, salt and vinegar provided. When we had a problem with the hot water heater we appreciated that the management was able to fix the problem, even on a work holiday. The kitchen lacked lids for the pans. It’s hard to make water boil without this. There were only two pan lids. As far as utensils, there was no vegetable peeler or paring knife. There were no kitchen towels or dishwasher soap. There was, however, liquid dish soap and paper towels. There was a problem with a badly stained sheet on one of the beds. That does not give one confidence about the cleanliness or care given to the apartment! The shower head in the bathroom off the kitchen needs a cleaning, as it sprays everywhere but down! I suspect calcium deposits are blocking the holes. The baby bed was outdated. Potential safety issue. The bed in the bedroom with the hanging closet needs a new mattress. Half the mattress has sunk. The second bedroom with en-suite bathroom has no hanging closet and the dresser drawers do not open and close easily. The sofa in the living room has a large white stain and one of the arms is ready to fall off. It’s also rather dark in the living room space with only one floor lamp. The living room could also use a chair or two.
• Daina (9/5): Spacy, comfortable apartments in the good location of Venice, but at the quiet place. - Perfect location, quiet place, any noise from street Little cold in bathroom, despite warm radiators
• Rodrigo (7/5): Cool apartment, bad luck with other guests and opportunities of improvement for the host - The apartment where we stayed for 2 nights was cool and spacious. The location of this accommodation is a highlight - a quick walk and you reach lots of interest places in Venice! General communication with the host was also a good thing. When we arrived there was a strike in the national transport system - the host was patient and understood our late arrival. We had problems during our stay at the accommodation: we booked the Sole apartment, but other guests that had booked the Luna apartment arrived earlier than us and took our apartment. This was terrible! Although I understand that it was the other guests' fault, the management of the keys could be done in a safer way - why did they have access to the keys of my apartment? As I had paid for something that I couldn't use, I expected more support from the host - mainly related to future compensation. Unfortunately they didn't help me with this topic - I received a voucher only after talking directly and insistently to Booking support. Otherwise, nothing would have happened. Finally, the host accused me of not leaving the money for local tourist taxes, what was not true. I had all the pictures to prove it. Later they realized it was a mistake of someone else.
• Jane (9/5): Amazing - loved everything about Venice and location was lovely. - Great location. Handy for all the amenities Knowing it was up 3 flights of stairs and no lift. We had a big heavy suitcase and not all suitable for travelling around Venice but especially for the apartment.
• Sophie (8/5): Very good - Great location and lots of space in the apartment
• Anna (10/5): Exceptional -
• Mazin (9/5): Superb -
• Eric (10/5): Exceptional - Juts brilliant
• Vijayalakshmi (7/5): Good - Good location, clear instructions on how to self check in Garbage disposal, no or limited hot-water, no coffee machine and left over groceries
• Olga (9/5): Very nice thank you - Everything was very nice Everything was nice
• Marilyn (6/5): Andrea, manager, was very helpful. - The manager, Andrea, was extremely helpful & responsive. Without his assistance we could not have stayed here. The apartment needs fixes: hair dryers didn’t work, lamp in bedroom needs repair, window shades need repair and cleaning. More dishes, glasses needed. Dish soap needed.
• Manuela (10/5): Exceptional -
• Paul (8/5): Spacious and full of potential - Great location, space, and comfortable bed. The staff were very helpful and allowed me to drop off my bags earlier as I was already in Venice. It's a lovely apartment and could be a great place to cook and relax. However. the kitchen was poorly equipped. Basics were missing, like knives for chopping, utensils, and wine glasses, There was even no corkscrew! And no dishwasher tablets, either... In addition, the bathroom is spacious, but the shower is poorly lit.
• Mark (1/5): Bad - My wife and I arrived at three o'clock in the morning to collect the key to the apartment exactly according to the instructions of the owner of the apartment Georgia, unfortunately for us there was no key, we called her and there was no answer, until this morning we looked for a room in the hotels, but the occupancy was full, when we contacted the owner of the apartment C Verjaya she apologized but refused to return the money, advise you not to trust this place for accommodation
• Debbie (7/5): Lovely - Spacious apartment Rooms large Good location Very steep staircase to enter apartment difficult with suitcases Didn’t leave any supplies to clean crockery ect
• Cheng (3/5): Poor - The owner didn’t care to mention on booking.com, where I booked the apartment, that the apartment was on the 3rd floor with only tiny stairs up. Didn’t mention that Luna and Sole share the same entrance. Which made it alarmingly dangerous for us and would’ve made us look for other accommodations if we were informed on the booking.com website. As for the interior facilities provided, the air conditioners are so weak that even with the help of two other fans, we still find it difficult to fall asleep. There was even an unmentioned notice telling us that there’s a time limit for the usage of the air conditioner. We booked informing there will be three person staying, but the apartment didn’t provide any fitted sheet for the sofa bed, nor did they give us the cover for the extra pillows and the linen sheets. The apartment floor wasn’t clean either, nor was the shower. It didn’t feel sanitary at all when using the bathroom. When we are checking out, the owner misinformed mr. Matteo(we guess he’s the agent)that we stayed for three nights, but in actuality we stayed for two, and required us to pay for 3 nights of city/tourist tax.
• Elviojf (9/5): Superb - Good! Very big and complete apartment
• Amy (10/5): Exceptional -
• Leticia (8/5): Perfect Location - The location was just perfect. Nearby everything but in a quiet street. The apartment has an excellent size and well equipped. We had an excellent time there and the check-in/checkout process was really easy. The apartment has some space for improvement. One of the two bathrooms (ensuite) could not be used to shower as the water pressure is low and the hot water didn't come to it and the shower tray was not very clean in the corners. The curtains and the sofa need some cleaning as well. The space after the gate has a really strong smell of humidity which is not a big deal but should be considered if you have some kind of rhinitis. It seems there is a rule in Venice about the Aircon usage timings, so it felt a little hot at night and as we left the windows open there were a lot of mosquitos because of that.
• Sarthak (9/5): Superb -
• Inga (8/5): Very good -
• Jones (8/5): Perfect location, lovely apartment. - Very central, light and airy apartment with lovely view. The sleeper couch wasn't the most comfortable
• Jarek (10/5): This rental space in Venice is perfectly located, well-maintained. The landlord is incredibly helpful and accommodating, -
• Anonymous (7/5): Good -
• Agnes (8/5): convenient easy access .. and quick check in and check out process - Master Bathroom heater was no working..
• Lori (8/5): Venice is one of our favorite places in the world… we will be back! - The apartment was in a good location for accessing Rialto Bridge, and Vaporetto stops. It was very clean and sufficiently appointed. The beds were very comfortable. Had a lot of trouble locating initially… took a couple of hours to connect with manager to get into apartment. However, that got resolved and manager was very apologetic and showed us around the apartment and answered all questions. No soaps, shampoos, etc., were provided, a heads-up would have been helpful. The bedroom we stayed in was missing window covering ( looked like a curtain rod had been there but had fallen down) so no privacy. The shower door wouldn’t seal correctly in the common bathroom so water would get on the floor.
• Paweł (3/5): Poor -

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