Hostmate - Venezia - Piazza San Marco

Location: Sestiere di San Marco, Venice, it

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Soundproof rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The apartment is furnished with a desk and a seating area and provides soundproof walls and a tea and coffee maker. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Key access
  • Window

Guest Reviews

• Maria Claudia (8/5): Excelente localização e suporte da equipe - Fomos muito bem recebidas e tivemos toda ajuda, orientações e informações sobre como chegar, aonde ir, o que fazer e como se deslocar em Veneza antes e durante nossa estadia e todas as vezes que precisamos. A localização é perfeita, próxima às principais atrações e de bons restaurantes. A acomodação é confortável, limpa, silenciosa e bem equipada. O banheiro não tem um boxe separado, nossa sugestão é que coloquem, pelo menos uma cortina, para que não molhe todo o banheiro quando se toma banho. Sugerimos também que melhorem a qualidade da internet, os pacotes de dados dos nossos celulares eram consumidos mesmo estando conectados ao Wi-Fi da acomodação. Mesmo sabendo que a acomodação tinha escadas, subir até o quarto andar com as bagagens foi um desafio.
• riviere (9/5): - L'accueil à la remise des clés. L'emplacement de l'appartement et son calme. La configuration de l'appartement. Des manquements dans l'équipement cuisine : des casseroles toutes petites et un grille pain qui ne fonctionne pas. Il serait aussi utile de mettre un allume gaz au lieu d'un briquet pour allumer les brûleurs de la gaziniere, on se brûle les doigts...
• Gaelle (10/5): Calme paisible dans un cocon douillet - Le charme atypique, j’ai une l’impression d’entrée dans un petit appartement d’auteur. La douche
• Enrico (7/5): -
• Renan (2/5): Horrível, pior experiência na Europa e é uma fortuna para o que oferecem. - Apenas a Localização era boa, perto do Teatro Fenice. Efetuei minha reserva com este local e segui as instruções conforme me orientaram por e-mail. Me foi solicitado o preenchimento das informações no site deles, o "The Venice Neighbours" para que pudéssemos combinar o check-in e assim foi feito. Dentro desta solicitação, podíamos escolher se o transporte, a partir da Piazzale Roma seria feito por nós ou pelo Hostmate e, como não conhecemos o lugar, pedimos para que fosse feito por eles. Foi me informado que o motorista entraria em contato comigo no dia e isso NUNCA aconteceu. Em paralelo a isso, tivemos um atraso da companhia de ônibus, fazendo com que chegássemos na cidade por volta de 19:30. Quando informei o novo horário, me disseram que para liberar o check-in após às 20:00 precisaríamos pagar um adicional de 40 EUROS, sendo que isso não havia sido mencionado em nenhum lugar. Chegando na estação Santa Lucia de Veneza às 19:45, não havia nenhum táxi prometido pelo Host, o que nos permitiria chegar antes das 20:00, então pegamos o Vaporetto e chegamos às 20:20. Pedimos para que não fosse cobrada a taxa porque, além de não ter sido culpa nossa o atraso, eles faltaram com o acordo de arranjar o táxi e não foram flexíveis com o atraso de 20 minutos, sendo que avisamos o tempo todo. Foi uma péssima experiência com esse cliente, não recomendo com ninguém e queremos reaver os 40 euros que foram injustamente cobrados. Temos todo este relato documentado. Além disso o Wi-FI era péssimo e não funcionava de jeito nenhum.
• Agnieszka (10/5): Ok - Wszystko dobrze Nie ma
• Feddah (9/5): Alles war super. - Die Lage ist super. Die Wohnung ist sehr sauber. Die Ausstattung ist sehr gut.
• Ghezi (8/5): Un accueil et une serviabilité incroyable a un emplacement tout aussi incroyable ! - Emplacement fantastique, charmant petit appartement dans une bâtisse de caractère La cuisine pourrait être un peu plus pratique, manque de prise, cafetière, grille pain qui fonctionne mal..
• Fabienne (7/5): - La localisation Il manque quelques équipements et il y a un pb d'odeur dans la salle de bain
• anthony (8/5): Good & bad - Cosy and centrally Toaster was bad and it was not replaced and to make it worse , the agent said that we damaged it.The stairs is over 40 steps and really difficult. We were not allowed in before 3pm, though apartment was available.
• Paula (8/5): -
• Leonardo (5/5): - La ubicación y el confort de las instalaciones. Que esté en el último piso y no tenga un ascensor para subir maletas. También me cobraron por la supuesta rotura de algo en el baño como 99 euros. El cual no se realizó en mi turno.
• Yener (8/5): - Konumu harika, otantik bir yaşam alanıydı. Özellikle yatakların biraz daha konforlu hale getirilmesi gerekiyor. Olanaklar biraz daha iyileştirilmeli.
• Varlamov (7/5): -
• sara (5/5): No repetiría - Cercanía. El baño es horrible. Las camas incómodas. Todo sucio. 3 planta sin ascensor para maletas. Cocina con cosas utilizadas.
• Marco (10/5): - It is very close to Piazza San Marco, by the campo of Fenicia Theatre. A real venetian experience, with everything we need all around. The apartment is a well equiprd and cozy attic. It's a hard climb. Third floor
• Andrew (7/5): - Central location Could do with proper blinds. Linen/beds not that comfortable. Would be helpful to have something in the flat to combat mosquitos
• Clara (4/5): Un 4 por la ubicación, si no sería 0 - La ubicación. El apartamento era cómodo y agradable. El día que llegamos no había agua caliente ni calefacción . Se lo dijimos a quien nos entregó las llaves y nos dijo que iría al día siguiente a arreglarlo. Lo del agua caliente se solucionó pero lo de la calefacción no. Puesto que no lo arregló le dijimos que nos dejaran al menos un radiador eléctrico aunque fuere pequeño. Su respuesta? Que 18 grados no era frío y que si al día siguiente seguía sin funcionar, lo hablarían con el dueño. Resultado: 1/4 días sin agua caliente y 4/4 sin calefacción, con 18 grados (con suerte) y sin ningún tipo de explicación a mayores. Obviamente no volveremos.
• Marjorie (10/5): -
• Urtzi (6/5): - La ubicacion. Que era un cuarto sin ascensor. Los olores. Y las mosquiteras no llegaban hasta abajo. El piso necesita reforma, cuidarlo mas.
• Noémia (8/5): -
• Ciapparelli (1/5): - La ubicacion No tiene aire y un ventilador viejo que funciona a medias y otro que no funciona para el calor que hace mas alla de los 4 pisos que subir por escalera con los equipajes
• Brown (8/5): Very good - We appreciated that the host sent someone to meet us to take us to the apartment. I fear that if they hadn't we would have never found it! Having never been in Venice I really appreciated that. As well the location was very nice. Close to everything that we wanted to be able to experience and in a neat little area of Venice. We very much enjoyed exploring and getting lost during our stay. My only complaint is that the shower literally is just a shower head in an open bathroom. There is no way to prevent water from going literally everywhere so that was kind of unexpected, though in looking back at the pictures I suppose I should have seen that this is the case. At any rate if you have bathroom issues that might be something to be aware of before you book. It definitely made showering and all a little uncomfortable.
• Kirsten (9/5): Authentic with a fantastic location - Very authentic apartment seconds from Fenice theatre. Fantastic location. It was very clean, and well equipped. I love to buy and eat the amazing local produce and you can’t do that in a hotel. The communication with the hosts was excellent and they were very friendly and informative. Detailed directions too. I would definitely recommend and would book this apartment on return to Venice. (There is so much I still want to see). I found the stairs a bit challenging after a lot of walking but would still stay here again despite that.
• Amita (1/5): Bad - Location Very many stairs, not suitable for me as i have a disability and mobility problems. No mention this was a top floor flat. Lack of proper fans made the flat impossibly hot, every surface covered in carpet.1 socket didn't work in the kitchen, the shower temperature was very difficult to manage. Had to leave after 1 night. No space to move around, dining table uncomfortable
• Violeta (8/5): Very good -
• Darren (10/5): Exceptional -
• Seweryna (7/5): Great location. Apartment clean and cosy. Apartment located at 3rd floor without lift. - Great location and super easy key take over. Cosy place. Clean. Useful kitchen. Vintage fit out and furniture. Mattresses very soft. It would be nice to change plastic plates for ceramic :) and glasses for real ones.
• Sebastian (3/5): Poor - The location is good but the property is at a very poor standard poor standard property, it requires investment, it should not be rented, the property is full of bed bugs, my all family was bitten by them including me.
• Ekta (8/5): warm stay! - the location was super good! close to the city centre that the apartment was at 4th floor and we had to climb up
• Mauro (8/5): Very good - "Cozy and warm". Agree!!!!!!!!!! Washing machine broken
• Elizabeth (3/5): Fair to poor - Convenient location The shower curtain was non functional, 2 of the 3 chairs were broken, the lighter for the stove was empty, no pan that was clean was available to heat up hot water. Washer didn’t work. Beds were not comfortable. The listing doesn’t state that you have to walk up to the 3rd floor
• Ditte (8/5): We had a wonderful time in Venice. - The building was a little bit run down and could use some maintenance. The mosquito nets on the window need to be repaired because we were eaten alive by mosquitos.
• Sebastian (7/5): Good -

Photos