AM-Residence No. 19

Location: 56 Alxingergasse, Vienna, at

Star Rating: 5.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Terrace
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• First aid kit available
• Property cleaned by professional cleaning companies
• Express check-in
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Internet access
• Golf cart

Rooms Available

• One-Bedroom Apartment

  Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a washing machine and a terrace. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Vujičić (8/5): -
• Pavol (10/5): -
• Luca (7/5): - Appartamento all ultimo piano silenzioso e caldo, letto comodo, wifi e netflix funzionante, quartiere popolare ma tranquillo. Mancanza finestra e comodini nella camera da letto, pulizia non profonda, cuscini troppo bassi.
• Belous (1/5): 1 й раз в жизни пишу такой отзыв. НЕ РЕКОМЕНДУЮ. Хозяин непорядочный человек - Это самый ужасный опыт за все 30 поездок с букинга. Хозяин просто оставил нас посреди чужого города без жилья! Мы ночевали на улице. При этом деньги снял сразу за все дни проживания. Наш телефон заблокировал. Пришлось выбивать деньги через букинг. НЕ РЕКОМЕНДУЮ. Если не хотите остаться посреди чужого города без жилья и денег
• Oliver (4/5): Could have been better - Die ursprüngliche Intention eines der Besitzer, eine (im positiven Sinne) aussergewöhnliche Unterkunft zu haben. Nicht direkt unser Geschmack, aber eigentlich ganz ok. Die Reinigungskraft war sehr nett. Wc-Schüssel war neu und qualitativ hochwertig. Wir waren ca. 1,5h nach der geplanten Ankunft am Appartment, mussten aber noch 20min warten, bis alles gereinigt war. Das Ganze ist ziemlich abgerockt. Jalousien alle defekt. Brandlöcher im Kunstleder des Sofas und auf dem Tisch. Kühlschrank ist ausgefallen und hat nachts eine Pfütze hinterlassen (man sieht der Wohnung an, dass das nicht das erste Mal war). Abfluss in der Dusche stinkt. Wlan hat erst nach „Reset“ funktioniert. Vermieter sehr kurz angebunden und nicht wirklich freundlich (allerdings auch nich wirklich unfreundlich.
• Kateryna (1/5): Bad - We stayed for two nights and were disappointed. There were serious cleanliness issues: the fridge still had food left by previous guests, and there were old slippers on the balcony. The towels were not fresh and didn’t look clean. The Wi-Fi didn’t work, and no one responded to our request for the password. Before our arrival, we were informed via Booking that a deposit would be required, but the person who handed us the keys didn’t mention anything about it. This gave the impression of disorganization and a lack of care for the guests. Unfortunately, we cannot recommend this place.
• Samy (7/5): Pretty good appartement for a short stay - The host is nice, we had a problem with the toilets and he repaired it quickly. He is very reactive and responds fast. He was also very flexible on the check-in hour. The house has the most important stuff and public transports are 5min away. The AC makes a lot of noise (impossible to stay on while sleeping). The listing mentionned a dryer but the house isnt equiped with one, also the drying rack is so small it can only fit 2 or 3 clothes. There wasnt enough toilet paper, no laundry liquid and no manual dishwashing liquid. We had to buy huge bottles to only use a little.
• 배 (1/5): Don't choose the damn place folks. - Staying here would be like a curse. There is only one pot, and when I ask for even a frying pan, the owner says that such things cannot be provided, and even writes that the wifi is free, and says that it is not his responsibility, and when I tell the owner about it, he tells me to leave if I don't like it, and makes racist comments and stays in the early morning. This is a place where they send you a message at 3 o'clock and tell you to leave your keys and leave in the morning, asking why you haven't left yet. We were so scared and afraid that we couldn't sleep, and even though we complained to the place that kicked us out and talked to Booking.com, they didn't even give us a refund. They sneered and ignored us, saying you wouldn't get anything, and they still don't give us a refund. And Booking.com just says it's not their business and they can't give you a refund. Please never use this place. They say there's an air conditioner, but it doesn't, and the room next to the bed room doesn't have curtains, so you can see the inside from the window, and the elevator can't go in with one person and two luggage. Never stay. I will stay here until the end and get a refund, I will tell many people about what happened here, and I will receive an apology from the owner of this place. Also, a broken bathroom mirror was placed next to it and a sign saying 100 Euros was placed next to it. Even if I didn't break it, I may be charged a repair fee. This is a place that makes you think very dangerous thoughts. Staying here would be like a curse. There is only one pot, and when I ask for even a frying pan, the owner says that such things cannot be provided, and even writes that the wifi is free, and says that it is not his responsibility, and when I tell the owner about it, he tells me to leave if I don't like it, and makes racist comments and stays in the early morning. This is a place where they send you a message at 3 o'clock and tell you to leave your keys and leave in the morning, asking why you haven't left yet. We were so scared and afraid that we couldn't sleep, and even though we complained to the place that kicked us out and talked to Booking.com, they didn't even give us a refund. They sneered and ignored us, saying you wouldn't get anything, and they still don't give us a refund. And Booking.com just says it's not their business and they can't give you a refund. Please never use this place. They say there's an air conditioner, but it doesn't, and the room next to the bed room doesn't have curtains, so you can see the inside from the window, and the elevator can't go in with one person and two luggage. Never stay. I will stay here until the end and get a refund, I will tell many people about what happened here, and I will receive an apology from the owner of this place.
• Grant (1/5): AVOID!!!! AVOID!!!! AVOID!!! - The only good thing about this apartment is the location, apart from that you should avoid booking AM-Residence No.19 or No.7 at all costs. AVOID!!!!! When we arrived, we were taken to apartment No.7, even though we had booked No.19. We later found out that No.19 had been let out long-term. The facilities that we paid for that were not available in No.7, were flat-screen TV (not connected to network), no radio, washing machine (broken), no landmark view (though judging from the area that is a fantasy), no tea/coffee maker, no hairdryer, no microwave, no safety deposit box. There were only limited blinds in the one room. The apartment was filthy, and the towels smelt like they had been doused in perfume. We bought cleaning materials to clean the bathroom and kitchen areas, and also towels. When I called and whatsapped the owner, his response was basically take it or leave it, even though it was 7 PM at night. When I complained to booking.com, they offered me the ridiculous sum of 25 Euros. AVOID this property , and read the other reviews too. This is not an isolated case. This seems to be the norm for this property owner. I think this property owner shouldn't be allowed to let out any property at all, he is a thoroughly nasty piece of work!!!!! Now I'm waiting for booking.com to refund me in full for this fiasco.
• Dushica (7/5): Good -
• Aleix (8/5): Very good - Nice apartament near of centrum all clean and new!
• Marta (1/5): I'm really disappointed. - The apartment is heavily neglected. When we came there it smelled like someone was smoking cigarettes there. In the kitchen the cooker hood and power plugs underneath were yellow because of fat. The stove plate wasn't cleaned and when we were cooking something, it smelled like smoke. We found cigarette ashes in the dishes, so everything had to be washed first. The shower drain smelled like something had died in there. In addition, we got one roll of paper for the entire stay. There was no hair dryer or clothes dryer in the apartment. When we asked (twice) the owner for a hair dryer, he replied that he would bring it to us tomorrow (we didn't get it for all 5 days!!). I don't recommend this flat.
• Stevan (8/5): Very good -
• Mr. (4/5): On the pics it looks great, much more cleainng needed! - Pro: The flat is cosy. Without it's dirty mess it could have been very nice. Location, transport is ok. Our impressions: Huge disappointments. 1. Just stepped into the flat: the smell was disturbing. Later figured out it was mixed smell of left rubbish/cigarette smoke and fried oil. We had to buy an air re-freshener, it was just a little help. 2. Really dirty kitchen. All the surfaces were slippery, I think it was cooking oil, we had to clean it our self, even the dishes, table, everything you touched your hands got slippery, juicy had to handwashing a lot. The fridge also contained used stinky stuff. 3. Bathroom rubbish was extremely disgusting smelly we put out to the balcony. 4. Minor thing: one leg of the small table was broken For days we didn't get reply for email and booking.com questions, we had to call them to ensure we can go inside.
• Kirsty (1/5): awful service be aware they are trying to scam money for damages that you do not cause - the people who own it, trying to blame us for damage when we left it excatly how we found it!! really unprofessional rude owners!! just trying to scam money from us, left keys under the mat and we didn’t have anyways to get inside the complex to get to the apartment.
• Ilze (8/5): Very good - The owner was very kind. At first we planned to be at the appartment from 7pm until 8pm but due to our flight got delayed for 2,5 h we were there very late. The owner figured out a way for us still to get the keys as he could not wait for us any longer due to personal matters. My son and me are very thankful for that to him! :) There was no toilet paper when we arrived there very late in the evening. But that is a minor thing. The owner offered to bring it to us the next day but we decided to buy it ourselves. :)

Photos