Royal Swan Skyline, Wien

Location: Schnirchgasse 11, Vienna, at

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Kids' outdoor play equipment
• Heated pool
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Security alarm
• Mobile app for room service
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Playground on site
• Self parking (surcharge)
• Free pool cabanas
• Pool sun loungers
• Internet access
• Games
• Private picnics
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Charcoal grill
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  The pool with a view is a top feature of this apartment. Boasting 2 bedrooms, this spacious apartment has 1 bathroom with a bath, a seating area and terrace where you can relax. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, parquet floors as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Rooftop pool
  • Heated pool
  • Pool towels
  • Cots
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Stefan (7/5): toll um Wien zu erleben - Schöne Wohnung in guter Lage, Nähe zu öffentlichen Verkehrsmitteln und Supermarkt perfekt ABER: wir hatten eine 2 Zimmer-Wohnung gebucht. Enttäuschend fanden wir eine Wohnung vor die nur ein Schlafzimmer hatte, so daß unsere Tochter auf dem Schlafsofa im Wohnzimmer schlafen mußte. Dies war so nicht geplant... auf Nachfrage hin beim Vermieter wurde uns mitgeteilt das dies ein Fehler bei booking.com sei. Eine Verlegung in eine andere Wohnung war nicht möglich ... so haben wir das Beste draus gemacht. Letztlich fühlten wir uns allein gelassen. Die Wohnung ist ausschließlich eine Wohnung mit einem Schlafzimmer, Wohnzimmer mit Kochnische. Auch fehlt der Abstellplatz für Geschirr. Für zwei Personen völlig in Ordnung, für mehrere Personen nicht zu empfehlen. P.S. auch kann man nicht bei offenem Fenster schlafen da der Verkehrslärm -trotz 13. Stockwerk- viel zu laut ist.
• Sterling (4/5): - Although the Flat is spacious and clean, this is not a 2 bedroom property as advertised. It is a one bedroom. There is a sofa bed in the living room but that doesn't mean that's a 2 bedroom. Also, all manuals are not in English so there's no way of even reading and knowing what's written. Although the host was helpful quickly responding to queries, unfortunately, we didn't have a good time as the apartment was extremely cold. Very! When we enquired we were told it takes hours for the underfloor heating to come on, which again was not written anywhere. It didn't work ! Spent 2 days freezing for a birthday trip which left a sour taste for me!
• Kravtsov (10/5): -
• Héctor (10/5): Great plce to stay. - Everything, very complete property with an amazing view. .
• Joanna (9/5): ok - Jeśli chodzi o widok na miasto to ładny ale pod warunkiem że nie ma mgły. Blisko metra to jest duży plus. Problem mieliśmy z zameldowaniem bo dostaliśmy stare kody dostęp.Przy rezerwacji otrzymaliśmy linki do bezsensownych aplikacji żeby otrzymać kody dostępu a i tak później na miejscu się okazało że nie działały. Po kontakcie otrzymaliśmy prawidłowe kody dostępu. Kuchnia jest wyposażona, w łazience jest wanna. Jeśli chodzi o czystość to ok, ale poprzedni lokatorzy zostali naczynia w zmywarce. Widać po aparacie że dużo turystów gości, warto pomyślę o odświeżeniu go i porządnych porządkach. wszystko wyżej opisałam
• Olha (10/5): - Очень тёплые апартаменты, зимой можно смело ходить в нижнем белье! Очень чисто!!! Всё абсолютно новое! Я давно не была в новой арендованной квартире с таким шикарным ремонтом!🥹 Персонал - волшебный! Каждый день интересуются всё ли в порядке, всё ли есть. Если что-то необходимо - приносят. Честно, за вид и удобства обычно мы платили в 3 раза больше, а здесь просто шикарные условия!!! Цена и качество - 100 баллов! Вид на миллион!
• Delphine (8/5): Je recommande ce logement ! - Propre & sécurisé Calme avec une belle vue Proche du métro
• Betina & Per Munch (6/5): Vi brugte det nærmest kun til at overnatte, da der bestemt ikke var hyggeligt at være der. - Det manglede noget hygge. Og sengen, puderne og sengetøjet var virkelig ringe. Der var ikke gjort ordentlig rent da vi ankom. ☹️
• Tomomi (3/5): 不衛生 - 地下鉄から近く、行動しやすかった。 1階にスーパーがあるので、便利だった。 部屋からの眺望は抜群で朝焼けも、夜景も素晴らしかった。 場所の便利さと眺めの良さ以外は、正直おすすめできない。 まず、トイレットペーパーホルダーが付いていなかった。 付けてほしいと連絡したら、「過去のゲストが何度も壊したので付けない」と言われてびっくり。 壁には接着剤の跡だけ残っていたので、ネジ止めできるホルダーを付ければ良かっただけでは？と思った。 その結果、用を足すたびに後ろの棚からペーパーを取らなければならず、子どもは背が届かず、毎回手伝う必要があって本当に不便だった。 オーブンの中には、前の利用客が使ったクッキングシートがそのまま残っていた。 冷凍庫は壊れていて使えなかった上、水の入った製氷トレーナが放置されていた。 過去のレビューを見ると、夏の時点で同じ苦情が書かれていたので、修理せず放置しているのでは？ 食器用洗剤やボディソープは明らかに水で薄められていてシャバシャバ。 自宅でもこんなレベルで水を足したことがなく、不衛生だと感じた。 清掃があまりに酷かったのでクレームを入れたら、 「翌日スタッフが行きます」と言われたので、 荷物をまとめて外出した。 しかし、宿に戻っても何も改善されていなかった。 そのくせ、「チェックアウト時間を守れ」「ゴミは地下に捨てに行け」といった注意だけはメッセージで来て、呆れた。 さらに、ドライヤーのアタッチメントが本体と全く合わず、そもそも取り付けすらできなかった。最低限の設備が普通に使えない宿は初めて。 その後は連絡も途絶えたので、現在はBooking.comにトラブル対応を依頼している。 この宿を検討している人には、他の宿を強くおすすめする。 Apart from the good view and convenient location, I cannot recommend this place. There was no toilet paper holder installed. When I asked the host to install one, I was told that previous guests had broken it, so they would not replace it. This had nothing to do with us. Because of this, we had to take the toilet paper from a shelf behind us every time. My children could not reach it while sitting, which was very inconvenient. The oven and freezer were dirty, and the freezer did not work at all. After checking past reviews, I found that guests had already reported the freezer was broken in the summer, so the problem was never fixed. The dish soap and body soap were clearly diluted with water and were almost unusable. It felt unsanitary, especially for a family with children. I complained about the cleaning issues and the host said a cleaner would come the next day. We packed our belongings and went out to make room for the staff, but when we came back, nothing had been done. However, the host still found time to send messages telling us to be on time for check-out and to take out the trash. It was frustrating. The hair dryer attachment did not fit the dryer at all, so we could not use it. I have never stayed at a place where such basic equipment did not work.
• Светлана Альб (10/5): - Прекрасная квартира с великолепным видом и удобствами. Бесконтактное заселение.
• Pungs (9/5): Excellent apartment, beautiful view and close to public transport. - Easy access to the apartment and the existence of a grocery store right in the building - Bila. A beautiful view not only from the apartment but from the rooftop. What we couldn't understand is that in the pictures available at the site, there is a fireplace on the rooftop, but we couldn't find it. A chair on the terrace was broken, but it leaned against the wall so that you couldn't see it. I sat and crashed on the floor, could have been hurt. The drainage in the shower/bathtub needs some care; it is very clogged. The checkout is very early, 10 AM, and I had to wait to go to the airport. Unfortunately, it was a Sunday and everything was closed. I didn't have the option for WiFi access. The receptionist told me, "Only for owners". I stayed 10 days and had my kids, all adults, coming for the weekend and asked for a new set of towels. The charge is pretty hefty, 4 towels for 40 Euros. Even if I had bought new towels at the shop, it would have been cheaper. In all previous apartments that I stayed in Vienna over the years, if you stay longer than a week, a replacement of towels, bedding and sometimes a cleaning is included.
• Gina (8/5): - A great location and great views. We had read other complaints and expected the same. Scrimping on little things to save money at the time, effort, and cost to their customers. For example; a 4 night stay with 3 people and we were only allocated one and one half rolls of toilet paper. They also really grind on the point of "we have a full accounting of what is in the room and will know if you steal something" and "the room had better be clean when you leave". I don't know about you, but I don't think that I should have to clean, take the garbage out or provide my own toilet paper.!
• Carole (8/5): -
• Hailah (5/5): لم تكن مريحه حيث وجدت الغلايه بها املاح غير نظيفه - اطلالته كانت الوسائد والاسره غير مريحه وجود حشره على وسادة غرفة النوم
• Oosthuysen (10/5): Best place to stay in Vienna - Everything. Place was we'll located, easy to access, Nice pool, was one of the best 👌
• Carol Reilly (3/5): - Location and Roof pool We booked a 2 Bedroom apartment for my daughter and I. It turned to be 1 Bedroom and pull down sofa. The bathrooms were dirty. The floors uncleaned freezer completely frozen over. Isat on a chair in the balcony and it collapsed. The extractor fan was clogged with dirt. The toilet roll holder was hanging off.
• Tracy (7/5): Lovely apartment overall.lovely city - It was spacious, lovely views. Lots of facilities. Nice roof top pool. I did think from the description the pool was individual to the room. On the first day/second day we had no hot water. This was from arriving to around midday on the Friday. We was told this was affecting floors 10-31. Then we were told it was a ‘global issue’. This was very inconvenient and stopped us from venturing out as we needed to freshen up from arriving the night before. Having only got two full days to venture out, this reduced our time. The freezer wasn’t accessible because the drawers were frozen solid. So we couldn’t open the drawers. It would have been helpful to have been advised prior to booking in Vienna for those dates, that on the Friday there is not much open as it was a national holiday. So I feel like we really lost a full day. Bit disappointed with that.
• andreas (10/5): Toll für Stadtaufenthalt im Sommer - Tolle Aussicht, Nähe zum Prater zum Joggen, Billa beim Haus, Restaurant beim Haus, Fahrradraum, Pool am Dach ! —
• Kate (9/5): Definitely worth booking! You won’t be disappointed!! Absolute gem of a find!! - What a beautiful apartment in a stunning location. Looking out onto this view morning & night & how different they looked was a dream come true. The facilities are great, everything was easy to use & the apartment was beautifully clean. Our holiday was a mum & daughter break, mum had the bedroom with the double bed & I had the double sofa bed. Both sleeping spaces were extremely comfortable. A couple of teething problems were resolved quickly - the second bed wasn’t made up & the hairdryer didn’t work. All was sorted quickly & without fuss. The TVs you can use with your own accounts for Netflix, Disney+ etc. The wrap around balcony was superb and the underfloor air conditioning that comes from the canal is brilliant. The location is quiet and only a 5 minute walk up to the main transport link for the metro and underground as well as trams/buses. We went for the city travel card which was ace and more than paid for itself. 4 stops on the underground & you are in central Vienna! There is a lovely Italian just a 30 second walk from the block & a stunning seafood restaurant attached to the block. There is a fab supermarket next to the block, so it’s all super easy. The real gem was the rooftop pool - what a treat as we had temperatures of 35+ so amazing to cool off and unwind. The loungers up there are ace & the residents, really lovely people who enjoy the company of respectful guests. The host allowed us to check in early which really helped off an early flight! Real little gem of a find & we’d stay again!! All good!
• Schünemann (8/5): Schöner Aufenthalt in Wien - Gute Lage, gute Ausstattung, gute Anbindung an den ÖPNV Liegt oberhalb der Autobahn… mit offenem Fenster schlafen ist echt laut… ansonsten aber top isoliert
• Tom (10/5): -
• Denis (10/5): Exceptional -
• Sandroliistro (10/5): Exceptional - The apartment was big and so nice made . The view 180° was just incredibly beautiful, especially during sunsets and sunrises . The terrace on 33 floor was so relaxing and the view was amazing. The staying in the apartment was very comfortable and we slept very good, because the matrass was excellent. We really enjoyed the accommodation. There was any shampoo or shower gel
• Vincenzo (10/5): Wonderful apartment with amazing views over The Prater - The location is very good, close to the metro for reaching the city centre. Supermarket inside the same bulding was really convenient especially with the bad weather. The view from the apartment is amazing! The apartment is large enough for a couple and a baby. The balcony is huge and again with wonderfull view over The Prater :) General cleaning could be better. Especially the bathroom should have needed more attention (the bathroom extractor was full of dust, it seemed not to have been properly cleaned by long time).
• Susan (7/5): Lovely one bedroom apartment in good location for sight seeing Vienna. - Great position and close to the U Bahn so easy to visit all of Vienna’s attractions. Was lovely to have a pool and terrace with sun-loungers though was very windy at times! This is a ONE bedroom property not 2 as advertised where it says it has 2 bedrooms as well as a sofa bed. There is only one double bedroom and then a double sofa bed and single bed sofa in the living area. This did not go down well with my teenagers as we had one room less than we expected.
• James (9/5): An amazing roof top pool with 360 degree views and a very modern apartment. - The views were nice and the apartment is very modern with an incredible pool on the roof. We thought there were 2 bedrooms, but there was only 1 with the lounge having a sleeper bed couch.
• Dace (10/5): I do recommend! - Host was very helpful and very quickly reacted to our needs!
• Bogdan (7/5): Good - Good location and view. Heat was topped ar 22 degrees. We were with a child and it was very cold. It has only one bedroom not two.The fold out couch is impossible. No shower gel only some Hand soap.
• Sven (9/5): Superb -
• Nadezhda (9/5): Superb - Very comfortable apartments, excellent location. We would definitely choose this option again next time in Vienna. Some small obvious things were missed: hand soap, shampoo, dishwasher pods.
• Eduardkarulis (9/5): Very nice apartment with a fantastic view. Everything you need is in the apartment. Very good owner. - Very nice apartment with a fantastic view. There is a shop and restaurant on the ground floor. Everything you need is in the apartment. Very good owner, answers very quickly, and helps with any questions.
• Nick (9/5): Nice location, clean Appartement - Nice stuff at reception. Special thanks to Nora, she was particularly helpful and friendly. Check-in was only possible at exactly 3 p.m. If you are traveling with small children, this should be taken into account. It really wasn't a good experience, otherwise everything was OK. On the last day there were fire alarms twice and we had to run down the 13th floor with children. It can be happen, but according residents it's not uncommon 😐.
• Jide (10/5): Simply a beautiful place with an excellent host! - A very clean and beautiful apartment, clearly better than what any four star hotel can offer. Hence, I rate this a five star!
• David (10/5): I loved the holiday in the royal swan from start to finish. The views were spectacular - The royal swan skyline,Wien has been the perfect stay from start to finish. The host is amazing with quick response. We loved the easy access to the apartment. The 360 ‘ views of the city are amazing from the room and balcony. We enjoyed every minute. It was quit hot when we visited from Ireland and was so happy to come back to a nice air-con apartment. The roof top swimming pool was amazing and we used it every day . I can’t recommend this place enough . None
• Ron (8/5): Stunning apartment with amazing views over Vienna - A modern and well equipped apartment with a stunning view over Vienna and Praterpark (and the Ernst Happel stadium). It is on the 13th floor of a skycraper which goes to level 31...And level 31 is the rooftop with a nice and clean swimmingpool, sunterrace with even better views over Vienna! Simply amazing and long open in summer from 8.00 till 22.00 hours. Everything works very easy with codes for entrance and using the elevators/lifts! The location is super-B and easy in reach with the Vienna public transport system. The metro-, tram-, bus-station is only 5 min. walk (station Slachthausgasse). Or you can use an E-step. At the groundfloor you find a Billa supermarkt, tabacconist, reception and restaurants nearby. Communication is via app, so they respect your privacy! We really enjoyed our stay in Vienna and this apartment! Take in consideration: In the case you have a fear of heights, this apartment might not suitable for you...Also the winds on the balcony can be very strong! In the bathroom i missed a shower-mat. So watch out showering it can be slippery!
• Ewan (10/5): Very luxurious apartment, amazing views. Perfect! - Great views of the city, I will stay there again for sure.
• Veronika (9/5): We liked the stay. - Good location, nice view, very good choice of dishes, pool in the floor 31 There was no shower gel, under the bed there was lots of dust, the dishes were still in washing machine
• Krzysztof (9/5): Very good time in Viena (stay in the Royal Swan Apartments) - quick responses from the staff (booking, whats'up); no problems with entering the parking; clean room with everything needed and great view of Vienna from the windows/large balcony; fairy close to the metro station and tramp (500m not to far to use the city transportation for traveling througn the city. nothing to say here - all good
• Emma (10/5): Great location for a city break - Fully equipped kitchen. Excellent shower. Clean and spacious. Close to U-Bahn Wien
• Rubytubes (10/5): Wonderful place to stay to enjoy Vienna - Location, quality of the apartment, infinity pool and excellent communication throughout. Just a little pricey but it was a special occassion
• Hosni (1/5): Bad -
• Albedaiwi (1/5): Bad - Only the view was good. I would rate the property zero if I could. So much heat in the appartment It Does not have A/C as they were not being clear about it. THEY LIE ABOUT THE AC! I DID NOT LIKE THE HEAT!

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