Dream Lagoons by Andiani Travel

Location: 5 Avenida La Rioja, Cancun, QROO, 77535, Cancun, MX

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Garden
• Wheelchair accessible
• Free self parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Apartment

  1 King Bed and 3 Twin Beds

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker

  Bathroom - 2 bathrooms, a hair dryer, towels, and shampoo

  Practical - Iron/ironing board

  Comfort - Air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Kitchen
  • Toilet paper
  • Shampoo
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap

• Family Apartment

  1 Queen Bed and 2 Double Beds

  Layout - 2 bedrooms

  Internet - Free WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator and microwave

  Bathroom - 2 bathrooms, a hair dryer, towels, and shampoo

  Practical - Iron/ironing board

  Comfort - Air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Toilet paper
  • Shampoo
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap

Guest Reviews

• Aldo (1/5): - Me cancelaron 2 horas antes de hacer check in por motivos segun de daño de estructura cuándo eso no fue cierto, según lo dicho por Booking Me cancelaron 2 horas antes de hacer check in por motivos segun de daño de estructura cuándo eso no fue cierto, según lo dicho por Booking
• Evert Maarten de Jong (8/5): Prima appartement - Het hele complex is prachtig met een mega zwembad. De instructie om het appartement in te komen werd ruim van te voren doorgegeven en was heel duidelijk. 2 aandachtspunten: Het water bij het douchen was niet warm. En op de grote slaapkamer drupt de airco, waardoor 1 persoon helemaal aan de rand van het bed moet liggen, anders krijg je steeds druppels op je hoofd.
• Manuel (6/5): - Habitacion pequeña
• M. (10/5): Perfect apartment for Cancun stay - Very nice apartment and good communication even with our last minute reservation (4 hours prior) Everything you need is there plus huge pool(never seen such a pool) gated community,
• Venus (8/5): Very good - Had a flight cancelled due to hurricane Beryl. They were Flexible on same day bookings. The pool looked awesome although we were unable to use due to weather. The door didn’t have a latch which made it feel unsafe. The air conditioner in the main bedroom leaks in the bed so we had to move the bed to sleep.
• Miguel (4/5): Disappointing -
• Marquise (7/5): Good - Spacious. Walking distance to Walmart. Great value WiFi was spotty. Bathroom sink pipe was broken. Microwave plate doesn’t spin.
• Kofi (1/5): No hot water. Bad communication. Avoid - The property was not that clean when I arrived. The sofa was riddled with dirt. Check in time was extremely late 4pm but check out was 11am. The shower DID NOT WORK FOR 2 DAYS and he is refusing to give me a refund. No HOT water in shower or sink for 2 days so I was trapped and couldn’t go outside. Communication was terrible and he took a long time to send someone to fix it. They came and didn’t fix it the first time. Claimed they did. I am chasing a refund which I have been promised but not delivered. Awful. Avoid
• Xian (3/5): Not satisfied - Clean No hot water for shower, cannot take shower especially for seniors Construction nearby make very loud noise start from 7am. This is never been notified
• Viktoriya (8/5): Very good -
• Adams (9/5): In all my stay was definitely enjoyable with my family, - The view was beautiful from the balcony and the house was clean the kitchen was well furnished, had everything you could need to cook. Wifi was strong the elevator was safe. The pool was definitely big and amazing beautiful place ro relaxe. I was just confused of the building i was supposed to stay in because each building had a name and the parking I was given was in front of a building I thought was ours. But definitely didn't take me long to realize that.
• Guru (5/5): Bed experience - Pool security location Behave of owner no responsibility AC not working till ist day I repeated request to Him but never reply. Both toilet choke ist day. Then I contacted him through another number and then he sent mechanic to fix but the mechanic said to come back within 2 hours and he didn’t come. We book for 6 adult and due to Non AC we stay only 2 person in the property I fixed up toilet myself after buy accessories from Walmart
• Evelyn (7/5): Overall was OK and smallness of unit wouldn’t have been a problem if prepared for 7 people - Pool was wonderful We booked for 4 adults and 3 teenagers but the room had bedding and towels for only 5 people. We had 2 days and nights there before the additional bedding arrived and the pool towels never did. We were able to mange using some of the bath towels provided as the missing sheets and used the spread off one bed as the blanket for the bed that had no bedding. No pillows. We asked for some kind of compensation, such as transportation to our next resort, but received no response.
• Neasha (10/5): Exceptional - Property was clean and spacious
• Norma (9/5): Great center point to our daily destinations - Perfect size for our group Only one entrance to lagoon.
• Ansari (10/5): Beautiful apartment with great host - The apartment was clean and spacious. Beautiful view. About a 2 minute drive from Walmart, Starbucks, and restaurants! The host was very attentive 😊 great price!
• Jaimy (8/5): Very good - Nice pool, big rooms, clean kitchen, walmart nearby Accessibilty, check-in at 16:00.
• Ricardo (4/5): Promising pictures but disappointing reality - The photos in Booking. We felt terrified when as a welcome we received a long list of fines and warnings about out stay on the day of our arrival. The apartment was very basic and the furniture looked very cheap and ready to fall apart. Having read all the penalty info we were scared to touch anything. The main bedroom was missing curtains and there were no sheets for the fourth bed. We were offered fixes but we were not disposed toward waiting for maintenence people during our vacation time or leaving the key with our bags inside the apartment. We think those fixes should have beed done before our arrival. The beds in the smaller room smell of urine and they have plastic covers under the bedsheets. Your body extra sweats when you sleep on them. That was particularly a problem as the air conditioning did not work properly in that room. We informed the host but nothing he told us worked. Again, we did not feel like spending our only day in Cancun on waiting for maintenance so we just embraced the heat and cooled off in the shower, as there was no hot water in the apartment. Last thing, the location. The apartment is REALLY far from everywhere. Even if you have a car. As I said, the apartment is very basic. There was nothing to feel us welcome. Not a bottle of water or a can of spray for cockroaches (there was one really huge one!) We have left Baygon on the table. I hope our donation will feel the next tenant more welcome.
• Sze (8/5): Warm and cozy place - The dream lagoon is really nice for families for the big pool to just relax. The apartment has everything you need, full kitchen, washer. It is very clean and comfortable. Walmart, bakery are just very close by. You definitely need a car to move around. It is quite a distance from the hotel zone. You will need to have transportation. The back door to the utility room needs a rubber guard on the bottom to block the hot air and insects coming into the apartment.
• Jose (10/5): Exceptional -
• Barb (9/5): Superb - Loved the view and the pool/lagoon Unit was spacious and clean Close to airport
• Sanchez (7/5): Good - The apartment was clean when we arrived, the beds were comfortable, the pool key, TV and AC were working perfectly. Host left some dishes, microwave and fridge were very helpful, also life vest in the closet, Pool was nice and security guards very friendly. unfortunately the courtain in the living room was too thin and you could feel the heat in the morning if using the sofa bed to sleep, also the drainage had a bad smell in one of the bathrooms, I put some bleach and it helped a little bit, we had an issue with the water heater and Miguel came in short time to fix it, the location is very quiet and secure but far from hotel zone, I recommend to rent a car.
• Patricia (9/5): We had a good time. - It had a kitchen, blow dryer, iron, and everything for a long stay. It was very comfortable the parking was relatively close. The parking is very compact. We saw 2 roaches inside the living room and only killed 1. The pool closed early at 8pm. The elevator didn't work.
• Kathryn (10/5): Exceptional -
• Juan (9/5): Superb -
• Monter (10/5): Exceptional - Everything Everything is was fine
• Robert (10/5): Exceptional - The concierge Isaac was exceptional and worked hard to help us with anything that we needed.
• Joana (8/5): 😁 👍 - Quick response The reminder of my check out at the beginning of my first day 😜

Photos