Emma & Olga Apartments -In the city Centre-

Location: Borgo Ognissanti 49, Florence, it

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Key access
• Free wired internet
• Internet access

Rooms Available

• Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features tiled floors, a seating area, air conditioning, a tea and coffee maker as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector

• Apartment

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a coffee machine, a dining area, as well as a wardrobe. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Ilja (8/5): -
• Belinda (5/5): Pretty basic decor - not particularly welcoming. Noise from other flat. - Good location. LOTS of stairs buth that wasn't a problem. Good kitchen and bathroom facilities. This flat has a living room/bedroom wall with boarded up interconnecting door. Noise travels easily through from the other property and was very disturbing.
• Iveta (8/5): -
• Valerie (8/5): - Laura est vraiment une personne extrêmement gentille, serviable , super ! L'emplacement centre ville est juste merveilleux 😍🥰 Une seule chambre plutôt grande et lumineuse. Mais ce n'est pas le duplex que nous avions choisi .. Déco moyenne, 2eme chambre vraiment tres petite donnant sur une cour intérieure avec des odeurs de gastronomie chinoise toute la journée et soirée....une horreur car mon amie dort fenêtre ouverte donc je vous laisse imaginer ! Tout l'appart sentait mauvais 😏😬 Un stricte mini d'ustensiles cuisine pour se préparer un petit déjeuner mais impossible de cuisiner un peu. Les 2 chambres étant occupées, pas de salon pour papauter en rentrant et se detendre
• Guido (9/5): -
• Vito Armando (5/5): Non soddisfatto del rapporto qualità/prezzo - La posizione Tre piani senza ascensore. Bagno minuscolo. L’host non ci ha fatto trovare nemmeno una bottiglia di acqua nel frigo. Le immagini non corrispondono a quello che è disponibile su Booking.
• Alice (8/5): Excellent location - Excellent location. The apartment was very clean and well maintained. We were there on Easter Sunday and got to see the parade pass right by the apartment block There is no elevator but we were aware of that before booking.
• Lenka (8/5): - Ubytování Emma v klidné části, zařízení dostačující pro pár nocí. V dostupnosti 6 min tramvaj, vlakové nádraží, náměstí, kavárny, restaurace. Hostitelka předala instrukce přes Whatsapp. Nutné si při navigaci do apartmánu dávat pozor na umístění čísel popisných v bílé a černé barvě. Sprchový kout s úzkým (30 cm) otvorem pro vstup/výstup navazující na umývadlo. Samostatný sprchový kout velmi malý.
• Anna (9/5): -
• daddaborromeo (7/5): un buon alloggio che con pochi accorgimenti potrebbe diventare perfetto - alloggio a 10 minuti dalla stazione, molto comodo e con diversi ristoranti e negozi proprio sotto casa. Il centro si raggiunge a piedi con una piacevole camminata di circa 15 minuti. Proprietaria gentile e disponibile. la struttura porta un po i segni dell'usura, soprattutto sui muri. Il WiFi funziona bene ma solo in metà appartamento, in camera da letto non arriva il segnale. Una pecca la mancanza di TV
• Salvatore (8/5): -
• Caixia (1/5): 有老人小孩千万别住，太累了 - 地理位置可以 付完款后收到邮件才知道没有电梯要走这么多的楼梯，前面是看不到的。付完款后也不能够退订了，只能接受，说是三层楼，其实应该是3层楼之后再上个阁楼，对于家庭来说，要搬三个皮箱上去，真的非常痛苦，楼道小而且陡，住楼道特别的长，晚上起来有点害怕，建议大家慎重选择。
• Richard (9/5): -
• Gian Luca (7/5): Great location, helpful host - The place was clean and with all kitchen indispensableZ The bialetti and the coffee grounded was a great addition. The bed and pillows were to soft for our personal opinion
• Elena (9/5): - The host communicated well and gave clear instructions on how to access the property. The location is convenient, being close to the station, restaurants and supermarket. Whilst it is sated in the listing, I did not notice it, the apartment is on the 3 floor and there is no lift. It was ok for us but please be aware of that if you would struggle to get your baggage to the 3d floor and walk up-and done the stairs all the time. The apartment is also over two levels and both the toilet and kitchen are on the second floor. Once again it was not problem for us but might be for other people.
• Kevin (5/5): - Rooms we're cold even with the air-conditioning on . Blankets where very thin and old. If we hadn't already paid we would have gone elsewhere..
• Nico (7/5): Firenze - Die Lage der Ferienwohnung. Die Größe von Schlafzimmer, Essküche und Zimmer 2. Das Bad war sehr klein, die Dusche für kräftigere Personen sehr beengt. Kein TV in der gesamten Wohnung.
• BERNARD (8/5): Superbe ville, tous les musées ou sites remarquables sont accessibles à pied - À une distance à la fois proche du centre-ville pour pouvoir y accéder à pied et suffisamment éloignée pour garantir la tranquillité. Les glaçons dans le congélateurs, l'eau fraîche dans le frigo. Les instructions très claires par WhatApps Pas de micro-ondes pour réchauffer un plat traiteur ou un mug de thé, ni de machine à café—seulement deux petites cafetières italiennes. Le four est présent, mais aucun plat adapté n’est disponible. Hôte très réactif sur WhatsApp, mais ceux qui privilégient les échanges en personne pourraient être déçus.
• Celia (8/5): - Muy cerca del centro de la ciudad. Cómodo para llegar paseando y bien conectado con el aeropuerto. Hacía frío. Nos indicó la ducha que por normativa de Florencia no podía ponerse más de 20º la calefacción, pero no podíamos ajustarla nosotros. Estaba encendida durante el día y se apagaba al rato de llegar nosotras. Íbamos equipadas con pijamas de invierno y PASAMOS FRÍO.
• Guillaume (7/5): Simple et efficace, cet appartement à deux pas du centre de Florence manque un peu de lumière - Appartement Propre et fonctionnel le manque de lumière.
• cecilia (8/5): - Muchas escaleras y el Internet solo llegaba a la cocina.
• Paola (8/5): -
• Marvin (8/5): Good value in a great location - Nice clean apartment, with everything you need, good location There is a door to the adjoining apartment covered by a picture, you could hear every word from the people there, better soundproofing would help. There are 66 steps up to the apartment, no elevator
• Johnston Moffat (10/5): Lively apartment close to all sights and the river bridges short walk to Ponte Vechio supers highly recommend - Lovely apartment well equipped great location everything is walkable 5⭐️
• Valery (10/5): Everything was great! - Absolutely great apartment and location! The apartment is surprisingly large and super clean and recently updated. It was not a problem for me or my wife, but be aware that the apartment is located on the top floor of the building, and there is no elevator.
• IRAIA (10/5): No importa subir las escaleras - La situación era excelente, el apartamento estaba muy limpio y las camas muy cómodas. Y nuestra anfitriona Laura un encanto y muy atenta El baño es un poco pequeño, pero para una pareja es suficiente
• Kathleen (7/5): - Ligging was goed Fotos zijn niet allemaal van het appartement..
• LAURA IRINA (9/5): - Very good location, between the train station and the main tourist attractions, quiet, excellent communication with the owner, very easy check-in
• Anna (8/5): -
• Sean (10/5): - Great stay, nice, modern renovated apartment, very comfortable for our stay, easy walking distance to the attractions in Florence. No lift/elevator but if you are in good shape to climb stairs no problem
• Julie (10/5): - Amazing location with all mod cons, including aircon. And Laura was very helpful The stairs, but we knew about them and they kept us fit!
• Josef (10/5): - The apartment was clean, nicely furnished, and in a good location close to the center. We were warned about the number of stairs and were prepared for it. Communication with the owners was smooth. We would love to return to beautiful Florence someday and stay here again. Thank you!
• Sinead (10/5): -
• Bridget (8/5): The apartment was fine and in a good part of the city -
• Ruby (8/5): -
• Tia (9/5): Would stay again:) - The apartment was equipped with everything you would need in the kitchen and laundry. You can cover the skylights at nighttime to ensure a nice sleep in also. Everything was very lovely and we very much enjoyed our stay here. There seemed to be a lot of rules (more so than other places) here with signs telling us what not to do, what not to touch, and to watch our toilet paper usage as there were limited rolls. We did have to start using tissues by our 4th night unfortunately! But this wouldn't stop us from staying again, it was overall a very great place.
• Leah (10/5): Exceptional -
• Vikki (10/5): Greta location great apartment just what we needed - Great instructions very clear great communication Nothing it was all great
• Muhammad (9/5): Superb - Nice and tidy cosy apartment. Helpful host. Ideal location. No lift. But the host had informed in advance and was very forthright about it.
• Sonia (4/5): For the energetic and fit wanting to climb stairs - Location I wish I read properly that there was no lift so after 69 steps, it was discouraging to want to leave or come back home. Then to rest after the 69 steps, you need to go up more steps to the bedroom. The bathroom and kitchen were also upstairs. Too many steps!! Bathroom basin too small. Only windows were in the kitchen. Very stuffy. Only positive thing was the location.
• Raj (7/5): Nice apartment at a good location - Laura and staff are super friendly and helpful. Responds to any query quite fast. I couldn't give city tax in cash, so I have asked for an online payment and they accepted it gracefully. The apartment is also quite big and was like home for us. Very nice location, just 9mins walk to Firenze SMV and also has a bus service just opposite to the apartment. Very few but really makes a difference if these are handled better. 1. The towels were rusty and bad, seems they forgot to replace the towels. 2. If there was a TV in the apartment, it would have been good. 3. Shower door is not getting closed properly. So there is always a spillage or leakage of water in the bathroom area. 4. Some of the kitchen items were not cleaned properly. Hence we couldn't even use them. 5. MOST IMPORTANT OF ALL, THE 4TH FLOOR (no lift) apartment was told to us only after the payment completion and booking confirmation received. If this information was given in the booking.com description well in advance, it would have been better. It was a bit tired for us to climb the mountain of stairs after a long day touring and outing.
• Eileen (5/5): Excellent location but small and dark with 4 floors of high stone steps to climb - Excellent location as very near the train station Disappointing as did not have large window as advertised. We had not know there were 2 flats in advert and we got the small, dark, inconvenient one.
• Bakhtiarizadeh (8/5): Very good -
• Esmaeil (7/5): Good - the bed was not comfy at all and made too much noise. You feel like every second it is going to collapse! I am only 66kg, imagine what would happen if you are a big guy.
• Jan (9/5): Superb - Great hosting with a perfect location to explore the city.
• Gongonkom (5/5): I don't recommend staying here in winter or during the cold season. - The kitchen is well-equipped. There are especially a lot of pots and pans. There are also plenty of towels. The management company staff responds promptly. The heating doesn't work at all, only the bathroom is warm The heating is installed in five places: the kitchen, the hallway, the bathroom, the master bedroom, and the small room, but the only places that can actually be used are the kitchen, the bathroom, and the unused small room. The bedroom heating has a "do not touch" sign on the control panel, so it is turned off. During my stay, the temperature dropped to 0℃-5℃ every night, so it was really cold. The fact that the bedroom heating is turned off is not related to the Florence government's regulations, but is the management company's deliberate action. There is no elevator, and although the Booking.com page states that the room is on the fourth floor, the stairs are narrower and higher than any other apartment I've stayed in in Florence, so it's much harder to climb the stairs to the fourth floor of an ordinary building. I definitely don't recommend this place for people with weak legs. The stairs are very steep, so be careful when climbing. I chose to stay at this apartment because the map on the Booking.com page showed it was located next to one of the best hotels in Florence, but it is actually located in a completely different place. If I had known the exact location in advance, I would not have rented this apartment. The management company notified me of this fact after the free cancellation period for the reservation had expired. Many other guests have also pointed out this issue. The old one is more than four years ago, so I can conclude that the wrong address is a deliberate and malicious act by the management company. The shower basically alternates between hot and cold water, so you can't set it to the temperature you want. It was really difficult because the temperature dropped to 2°C that day. This problem never improved until the end, and in the latter half of the day, it was often the case that only cold water came out.
• Petra (7/5): Good - the appartment is nicely setup, very pretty and clean in an ideal location. The host pointed out that it's on the 3rd floor - I think it might be the 4th actually. Just a warning if anyone in your group is not good on foot: These stairs are very steep!
• Ádám (6/5): Pleasant - Nice location, big flat with good kitchen appliances It was very cold (the heaters were off) and the beds were bad We had to leave the city tax in cash, without any receipt, that seems sketchy
• Daphne (7/5): Good - Location was good, could walk to all the attractions. Apartment was spacious. Shower was very small, shower curtain not good. Basin in bathroom couldn't hold any water.
• Ahmad (9/5): Superb -
• Andrew (10/5): Great Stay - Great location and really easy to check in and out I was two minutes late checking out at 10am and I got a text to check out. The reason I was 2 minutes late was simply cause it takes more then 2 minutes to get a whole family and luggage down 3 flights of stairs
• Chiara (7/5): Convenient location - Central location, close to railway station and city center. Clean apartment, wirh well equipped kitchen. Comfortable beds. Quiet. Common parts, such as main entrance and common stairs in dire need of maintenance. Inner court looks delapidated.
• Robert (9/5): great place in Florence near all the attractions and train station - Nice location only a few blocks from the main train station.
• Hugh (8/5): Very good -
• Ana (9/5): Nice loft apartment very close to the river - The property was really ample, plenty of space for 4 and even 6 people. It was centrally located and nicely decorated, It was close to the river, but in a quiet neighbourhood, with plenty of cafes and restaurants around, with better prices than town. It was a 5th floor with no lift. The kitchen was not super equipped. The bathroom was small for 4/6 people
• Teodor (10/5): The Perfect Florence Stay - Excellent flat and had everything you needed. The aircon was a saviour! The location is top notch, right in the city centre, walking distance from all the tourist attractions and bars/restaurants. They sent us detailed instructions on check in/ check out and was super easy to follow. There is a huge car park opposite on the same street, opposite the flat entrance, which is super convenient. Be wary of Florence's ZLT zone as the flat falls in the zone and if you drive through it without permit you can get fined. Normally big car parks give you a permit so check with them. No lift in the building and you need to walk 3 stories up to the top floor on steep stairs, but it's bearable.
• Trevor (8/5): Very good - Good location. Roomy apartment with all facilities. A few minor repairs are required.
• Gisel (10/5): Exceptional - The host was amazing!! She was available 24/7 for us, she attended to our every request and was super kind and lovely. The apt is as in the photos, super clean and comfy. Location is perfect!
• Ron (9/5): Great location, clean, comfortable and good value. We will stay again! - The location was great and value for the money was good. It was a very nice spacious apartment. The correspondence with the manager was very good. The bathroom needs some shelves for toiletries and another towel hanger for large towels. Although, the stairs were not a problem for us and we knew from the description there is no elevator and the apartment is a few floor up, it could be a challenge for some with mobility issues and/or heavy luggage.
• Vera (10/5): Exceptional -
• Tamsen (5/5): Reasonable - Location. Quiet at night. The shower curtain instead of a door. Shower is very small. No window in the bedroom that can open for coll air (only an aircon). No microwave. A lot of stairs to climb to the 3rd floor. A bit expensive for what you get (in comparison with the apartment in Bologna that offered more and cost less per day and no tourist levies).
• Shane (7/5): A good place for a short stay - Location excellent, hosts were very prompt with communication and fixed a problem with the shower as soon as they could. Kitchen well stocked, the bathroom is very modern. Air conditioning in every room was really good. Instructions to arrive and get checked in were very thorough. The apartment only has the old Italian type L plugs – I think this should be written on the description, as we arrived at late at night with very little phone battery, with only the standard EU type C/F plug adapters (ones we have used throughout Italy without problem). We had friends staying in the apartments on the second floor of the building which had type C plugs. I think the owners should replace the sockets with the type C/L multisocket if they're keen to keep the L sockets. Otherwise floors were dirty (you could tell from our socks each night; this is quite bad considering there is a €50 cleaning fee), WiFi only reaches the side of the apartment closest to the front door (not the main bedroom) – not sure why guests aren't given access to the wifi extender in the second bedroom. Be wary of the stairs, they are quite steep. Images show a TV in the second bedroom which there is not. I would suggest the owners split the images (or label the images) on the booking so you can tell which apartment is which.
• Lambros (9/5): A very nice stay in Florence - The apartment is in a very good location, not far from the city center. It is very well equipped and is perfect even for a family. The only downside is that it is in the third floor with no lift but the host made sure that we knew that beforehand. Recommended!
• Kim (8/5): Very good - The location was close to the metro with easy access to the main tourist locations. There is a great little restaurant on the corner of the street. Apartment was spacious and cosy. Finding the correct door to the apartment was confusing. A photo of the door would help. Would have been great to have milk for tea and coffee supplied.
• Katherine (8/5): Very good - Location, neat no elevator
• Catherine (8/5): Very good - Large, good ammenities. Lovely staff. Great location. The airconditioner in the master wasn't working effectively and the room was quite warm. The lack of lift is incredibly challenging with suitcases. The staircases are narrow and steep.
• Barry (9/5): Would stay again - Great location
• Steinar (6/5): Decent apartment in a beautiful city - The location of the apartment was good, it is both in short walking distance from the Duomo, near the surrounding canal and train station but still a bit away from the busy tourist streets. Just across the street there is a grocery store and bakeries where you can buy your breakfast. The living area is spacious with decent size bedroom, kitchen and bathroom. All rooms had AC which was good in June heat. The location of the apartment is not accurate. Booking points to a house where the house number is located near the square but it is not the residents house number which is located further up the street. The host is probably getting better street pictures from Google search by that so it has not been changed. The stairway up to the apartment could do with some paint and cleaning up. The apartment is on two floors, and the upper floor is actually in the attic where there are only sky windows and small windows looking directly over the tiles on the roof. There are bars for the windows which was a concern to us since the apartment is on top floor with no fire alarms or fire extinguishers. We brought attention of this to the host which said it was not in the room facilities list and nothing was done about it although this is not safe. The wall between the two apartments on the floor is obviously thin as we could hear what guests in the next apartment were talking about in the evening.
• Donna (8/5): Very good - Spacious, extremely clean and spacious apartment in a fantastic location. If a washing machine is important for you, confirm in advance exactly which unit you will be staying in, as the Olga unit does not have a washing machine. The building owner should maintain the staircase better and provide adequate lighting in the staircase.
• Prateek (9/5): Superb - Spacious apartment at a great location. Overall the stay was good The AC in the master bedroom could have been more effective, rest all was good
• Tovkach (9/5): Superb -
• Sara (7/5): A well located, comfortable stay. - The apartment was very well located with easy access to all the main areas of Florence including the train station The wifi only worked really well in the kitchen - it didn’t function at all from the bedrooms. The beds were quite hard but we were so tired from sight seeing that we still slept well! It would have been a welcome addition to have a TV. Traveling as a family, the kids could have enjoyed a little tv in the evening. Not a deal breaker and not a necessity for everyone, just something that would have been a nice little extra.
• Alex (10/5): Exceptional -
• Murat (9/5): Superb -
• Gail (8/5): Very good -
• Christina (7/5): Clean and modern apartment - Apartment was modern and clean The apartment is on a split level so if you are sleeping downstairs you have to climb a set of stairs to the upper level to use the bathroom and kitchen. Very little light and small window with no view so it felt very claustrophobic. I knew it was on the top floor with no lift but it would be a struggle for some.
• Amber (7/5): Good - Spacious in good location close to the Ponte Vechio and train station. Only one towel per person for 4 nights, not enough toilet paper. Very limited for kitchen supplies. Does have a washer but no detergent to wash clothes. Bed is quite uncomfortable.
• Guram (10/5): Best place in my experience -
• Rick (10/5): Exceptional - Absolutely magnificent stay! Yes you are on the top floor with no lift, so not for everyone. Laura was a great hostess. VERY responsive and kind. The location is very nice to main attractions and plenty of nearby restaurants & shops. A short walk from the train station
• Yasmin (8/5): great place I would stay again, thank you - location, communication, facilities and cleanliness some noise from neighbours/outdoors late at night
• Hayk (10/5): Exceptional -
• Cory (10/5): Amazing stay! The apartment was great, the location was fantastic, and Laura was a very sweet, kind, attentive host. We - Great location! A block down from the river, close to a lot of restaurants, and near all of the main sites to see. We loved that the apartment had two floors. I stayed there with my mom, so she used the first floor as her bedroom and the bedroom upstairs was mine. Nice to have the separate space. The apartment had coffee, which was great and a full kitchen. The whole place was very clean! We absolutely loved Laura our host. We never met her, but she always responded right away to any questions or concerns we had. She’s amazing. Not a lot of windows. There are two skylight windows, which is nice, otherwise there are just two small windows in the kitchen. Wasn’t a big deal for us though. We were very happy with our stay.
• Vezuli (8/5): Good - Our recent stay in Firenze had some pros and cons. We stayed at the apartment on the top floor. The apartment was in a great location - close to many popular sights and restaurants, which was very convenient since almost everything was at a walking distance. It was also clean, quite spacious and had all the basic amenities we needed. Laura was very nice and attentive. The self check-in and check-out was very practical. While the apartment had its good points, there were many rules and regulations in place. While I understand the need for some rules to ensure a safe and pleasant stay for all guests, it was a bit like walking on eggshells. For example, there were rules about how to use the appliances, you couldn't use more than three appliances at a time because the power went off. You couldn't use the AC except only during June to September and the internal heating had "do not touch" at every heater, and most of them were set at 0°C, as a result the house was pretty cold. Another rule was to keep noise to a minimum between 10pm to 9am, which might be understandable since the soundproofing of the house wasn't that good and you could hear everything coming from the neighbors. If you are someone who is comfortable with guidelines and rules, this apartment may work for you. The Wi-Fi reached only half of the apartment. Also the stairs where quite high and narrow, wouldn't recommend for couples with little children and strollers, or for people at a certain age.
• Witosław (7/5): Florence is worth the effort. - Excellent location a 5-minute of walk from SMN Railway station. The apartment is huge. Nice bathroom, well-equipped kitchen. They are very helpful landlords. The top floor location means a very long way up on the steppe staircase. Not for older or disabled people! Despite swetch on heating, a little bit to cold , even for people from the nord :)
• Robert (8/5): A clean, well-located apartment in such a beautiful city! - Centrally located - everything is walking distance. No elevator and no real mention of that fact in the listing. Too many stairs for most people.
• Robert (8/5): Location was convenient to shops and restaurants and far enough away from the tourist areas. - Everything we wanted to see in this beautiful city was in easy walking distance, and Laura, the host, was helpful and easy to contact. Like most European buildings, there was no elevator, and it was on the top floor.
• Gayle (7/5): Good -
• Sarah (8/5): Nice ,clean apartment but check what you are booking. - Hi the apartment was very clean on arrival, bedrooms were spacious, managed to check in early which is great when you are pulling cases around. Be careful what you book, the main photos show you different apartments, I didn't realise that and thought we were getting a lounge area with an upstairs area. When selecting an apartment type you have to click on the i to show you what you are actually booking. So we only had a small kitchen area and bedrooms, seats in kitchen not comfy but wifi only worked in that area. Also due to issues with electric in Florence you can only plug in 2 appliances at any one time. Main double bed you could feel the springs through the mattress, single bed my daughter said was great. Location was good for the train station but not as central to other things as we would have liked but thats our error. It was also up 3 flights of stairs which was hard work to be honest.
• Samuel (8/5): Very good - Location, pretty quiet, clean Washer made our clothes dirty
• Tünde (7/5): Good -
• Lisa (10/5): Our favourite accommodation in Italy! - We liked everything! Two story apartment which was nice for our family to have some space. Big rooms and a well equipped kitchen and laundry. Very close to grocery and main part of Florence. Super close to river and gelato places Host was very responsive and helpful
• Sean (7/5): Good - Apartment was very spacious with great air con for the very warm temperatures during our stay. It had everything we needed and was very comfortable for our stay. The stairs were difficult as the apartment was on top floor and building did not have an elevator. A person with reduced mobility might struggle to climb the stairs.
• Cindy (7/5): Good clean apartment. walking distance to station. Not recommended if you have luggage, no lift. - Laura provided clear instructions on how to get to accommodation and access to property keys. Very helpful Lack of lift and some drainage issues in the bathroom shower and sink.
• Stelab (9/5): A wonderful place to stay in Firenze for a family. - The place is brand new renovated and comfortable. Extremely clean and well maintain bathroom. It has local character as well. The rooms with air conditioning are comfortable to stay during hot weather. The host was timely and responsive, provided all necessary details on getting to the place and self check in. There are a few parking garages, one less than a minute away (EUR 25/day). Lack of air con in the main bedroom is a minus. Probably needs to be advertised that it is top floor without elevator. although we did not need it, for families with young children and strollers and lot of luggage, needs to be factored in the decision making.
• Walter (8/5): Great spot if you don’t mind 4 flights of stairs - Location was great, clean and spacious Too many stairs
• Rebecca (9/5): A great stay in the center of Orvieto for our family of 4! - The apartment is in the center of everything! Lots of space for our family of 4.
• Hajnal (10/5): Exceptional -

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