Bsj Apartment

Location: Borgo San Jacopo 5, Florence, it

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Invoice provided
• Free wired internet
• Internet access

Rooms Available

• Deluxe Apartment

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access

Guest Reviews

• Antonio (10/5): -
• Emilia (6/5): -
• Anna (9/5): - Отличное месторасположение, все локации в пешей доступности. Большая квартира для семьи 4-5 человек. Все необходимое для проживания есть. Есть рядом гараж для авто, по предварительной записи. Необходим ремонт в душевой кабине. И уборка должна быть лучше
• xia (7/5): 出行方便 - 地理位置很好 就在老桥边上。但是公寓室内有点老了
• Massimo (10/5): - La posizione e l'appartamento
• Francesca (8/5): - La casa è in posizione perfetta, anche andare in macchina è stato semplicissimo nonostante la ZTL perchè accanto c'è un garage comodissimo. Semplice il check-in e lo scambio delle informazioni. Due camere comode con grandi armadi, biancheria di buona qualità, e il resto dello spazio in casa comodissimo. Ho sempre trovato un piccolo benvenuto nelle case, fossero due cialde del caffè o una bottiglia di acqua, una volta anche una lattina di birra. Qui non c'era nulla e mi è dispiaciuto, sono piccoli gesti che non costano.
• Graciela (7/5): Buena recepción y Buenas indicaciones para nuestra estadía en Florencia - La ubicación La falta de agua caliente y en algunos horarios falta total de agua. Reclamé pero no lo Solucionaron. Ofrecieron un reembolso por el inconveniente pero aún no se ha efectivizado
• Sonia (8/5): - L’appartamento è in una posizione molto comoda, è suddiviso molto bene tra camere e bagni, arredato in modo confortevole completo di tutto. Ci sono due/tre cose da sistemare ma ha un ottimo rapporto qualità prezzo Sono molto disponibili per qualsiasi esigenza , lo consiglio.
• Tajgir (5/5): most important is that Property didnt have smart TV and youtube. -
• Yaa (10/5): We loved staying here. Thanks so much! - We were met at the door by Matteo, who kindly arrived earlier than planned. He walked us through the apartment to ensure that we were made aware of everything that we needed to know. The location of the apartment was perfect - near so many sites, restaurants and a great little supermarket and we'd definitely like to stay again as we didn't have much time in Florence unfortunately. The apartment contains everything that you need when away from home. I couldn't seem to work the blinds in the living room and the dining area and so privacy was a little lacking during our time. I didn't want to force and potentially break them, so just had to ensure that we were fully clothed at all times.
• Nathalie (10/5): Very nice stay, great and helpful staff - first time we had a person actually check us in and walk us through everything - Great location! The bedroom facing the street is nosy, of course given it’s prime location. The other bedroom is not nosy but it does get bright starting at 6am.
• John (5/5): Passable - The location was great The apartment was dark, many of the lights didn't work and the shower was rubbish. Alot of effort was put into making the olqce look good, but nothing seemed to work!
• Alan (1/5): I would never go back. I question if it is even legal habitation. - The location was on a busy noisy street but very close to the Ponte Vecchio and within walking distance to most of historic Florence. For a quieter night's sleep we chose to sleep in the back bedroom which did not overlook the street. More on that bedroom below... The apartment was in desperate need of attention to safety, repair, and cleaning. One of the worst places I have ever stayed overnight. Booking.com lists it as a 4 star accommodation which is beyond belief! I rate it as 0 star. I will let the photos I took speak for themselves. Low points were: Shower that barely drained so we showered standing in cold soapy water. The shower had clearly overflowed many times previously and warped the wood floor to the point that wood strips were warped and loose and a trip/slip hazard. Management must have been aware of the overflow problem as there was evidence of bodged repair work to the wood floor. Washing machine did not work and had exposed wiring. Unrepaired damage to walls. Broken shelving in closet. Tired soft furnishings like blinds falling apart, torn leather, etc. All of this for nearly €200 a night in September! I sent the manager a message about the shower not draining and never got a reply. In my opinion, BSJ apartment should immediately be inspected by Booking.com. I will seriously question 4 star ratings from Booking.com in the future. Pictures include: soapy pool of water in bottom of shower; warped wood floor in bathroom and the evidence of the previous attempt to glue the boards back down; tiny filthy exhaust fan in the bathroom; broken washing machine with exposed wiring; lamp in bedroom with nasty looking broken glass lampshade; blinds that were falling apart; "courtyard view" through bedroom windows (same view from the kitchen/dining area windows); unrepaired dings in walls; loose mains plugs in bathroom mirror with exposed wiring; broken electrical light fitting over the bed....I would include more pictures but it seems Booking.com has mercifully limited me from adding any more. I apologize that the pictures are not in the order I selected them.
• Melissa (7/5): Good - Excellent location and the apartment has so much potential. It just needs some TLC from management. They were responsive when I suggested a solution for my complaint but I feel that the things that needed fixed had been like that for some time due to other reviews. We own and manage other properties of our own and would have loved to have had the opportunity to share with ownership what we saw that could be improved because this apartment is truly a nice apartment that is missing the mark on a few items that would make it a excellent choice for most travelers. If repairs were done and small improvements were made, we would love to stay again. We truly hope this review is helpful to management and ownership since we did not have an opportunity to share our honest feedback, as we truly wish to see the owner succeed in this rental. We would love to share with ownership directly.
• Prashant (1/5): Worst Experience - This is in an individual building which was very quiet and Access was provided remotely to the apartment.. Location is walking distance to key attractions. 1. Not a great place for family, very isolated feeling within the building. 2. They were just interested in taking all the payments and not making sure that all the essential things are in order. 3. Bedrooms do not have Air Con so if you are traveling in Summer then stuffed like us. Moreover they had standing fans in each bedroom and one of them didn't work. 4. Emergency contact provided didn't answer for the first 3 attempts and at the 4th time said they can't come and fix the issue and will attend tomorrow when we are checking out. The funny part is I was given advice to keep the bedroom door open for both the rooms and turn on the AC in the corridor which will cool all the rooms. Such a service. 5. The washing machine was out of order
• Rhoda (4/5): The location is good but with poor maintainability, sanitation and modiocre staff service, so there is a trade off. - It is convenient to get to any shops and restaurants as it is the city centre of Florence. It has enough space to fit 4 people to live. The property had low maintenance and sanitation, with algae growing onto the walls of the shower room, it was so dirty which we had to wear sandals to use the shower room. The sofa was dirty, the washing machine was broken, fans with loads of dust on them, hence we were unable to use them, the filtering net inside the AC was full of dust, the dishes and cutlery were dirty like they were not cleaned previously. The staff member didn’t tell us the washing machine was out of order until we found out about it. Though he let us claim the money for the washing and drying machine as compensation. And he ignored simple requests like asking for toilet paper.
• Seda (3/5): Poor - Location It was a airbnb . No housekeeping , and the building was under construction and work started at 8 am. There’s was no complimentary even a coffee.
• Anne (8/5): Comfortable but noisy - The location was perfect, the apartment was comfortable and easy to get to most places from there. The maintance man was wonderful replacing blown light globes and showing us how to control the heating. If noise is not a factor the apartment is very comfortable with lots of space and well appointed and we cooked in the kitchen which had quality utensils. The noise level, some days and nights the street noise was very loud and impacted on the quality of the stay. Some small maintenance issues, light bulbs burnt out, wood plank missing in bathroom and difficulty in controlling the heating. The young lady who met us and gave us the key did not explain anything, she was glued to her phone which was disappointing.
• Natasa (10/5): Perfect location - Great location, clean, great for a family of 4. Would come back any time!
• Tara (7/5): Good -
• Jungwoo (4/5): Location is so great. But the detail of the facility was worse. - Location is so great. And it's quite quick response back to me when I ask. Capable of having 4 people family. There are a couple of pain points here. First, the sync in the shower booth was not drained well. (But when I asked to fix it, it was done so quickly.) But the water smelled like bleach. And the pot and pan in the kitchen was surprisingly not clean. The temperature controller in the main bedroom was not working well. (The battery shall be replaced to new.) And finally there are unvisible bugs in the room so my son has been bitten by those.
• Silviu (10/5): Exceptional -
• N. (10/5): Exceptional -
• Linfang (10/5): Excellent！ - The room is big and very suitable for family！
• Umesh (6/5): BSJ apartment - Location. Staff took care that entry was okay. They have check out at 10 AM. Too early. Also they closed the door at 10 electronically even after agreeing to 11 AM check out. Could not get in at 10.10!! Also, they didn't pick up phone at 10.10. They say Cookies, but no cookies. Also, they say additional bathroom, but it is only a half bathroom and not a full one.
• Sheri (10/5): Exceptional - This was a great property, perfect location, very comfortable, clean, modern. The beds were great, quiet location. The only think I would suggest you bring your own coffee.
• Nicole (8/5): Perfect location for exploring Florence! - Paolo was wonderful at checkin and answered any questions we had. Good value for the size of the apartment. There were plenty of options for brekafast/lunch/dinner in the area and the supermarket was close by. Minor things - The apartment is fairly modern however some could use a bit of maintenance. We needed a WiFi connection to contact the host at checkin via WhatsApp.
• Peggy (9/5): Superb - The location was excellent! It's very noisy all day and night.
• Elizabeth (8/5): Perfect spot but bathroom ruined what could have been a perfect place to stay - The location was prefect for exploring Florence The bathroom, in particular the shower is disgusting. Extreme mould issue and flooring lifting. Had to shower in shoes.
• Hasna (6/5): Pleasant - we found all the equipment elevator
• Ramazi (10/5): Exceptional -
• Marianella (9/5): Superb -
• Fadi (8/5): Very good -
• Liza (9/5): Perfect location, great apartment, friendly host - Very convenient location, close to Ponte Vecchio, pretty spacious apartment with nice touches and design, very clean rooms! Very comfortable layout and lots of space for all of your belongings. Friendly and helpful host, easy access to the apartment with either key or code. Dish washer, washing machine and bathroom amenities 👍🏻 One of the bedrooms’ windows overlook the busy street and it was noisy very late at night and early morning.
• Sherri (10/5): Great air-conditioned apartment with a central location! - This apartment was amazing! It was spacious and had every amenity needed!! Two large bedrooms with closets and big comfortable bedding! Two air-conditioning units that we were so grateful for! They even had a toaster oven so we could reheat our pizzas for snacks! The bathroom had 2 sinks and the shower was quite large. It was located on a street that had a ton of restaurants, shopping and little markets plus the end of the street was the Ponte Vecchio!! Nothing! It was perfect!
• Domenic (8/5): Very good - excellent location property features were dating
• Shannon (8/5): Very good -
• Kathy (10/5): Exceptional -
• Karin (5/5): A nice stay except for the staff trying to charge me more than the quoted amount. Makes me hesitant to use the service a - A nice property. The staff member tried to charge me double the quoted amount. Only after I pulled up my own receipt did she charge me the correct amount.
• Wai (8/5): great hospitality, clean apartment - loacted in the heart of the city, easy access to attractions would be perfect if there are 2 bathrooms, slow wife
• Slavi-dimitrov (10/5): Exceptional - The location was great. The hearth of the old town. All the major landmarks are on walking distance. The host send us a detailed list with places to eat and parking where we can leave our car. There is a paid parking 30 meters from the apartment. It was 32 to 38 eur0 per night depending on the car size. One of the bedrooms was a bit noisy but this is normal for the location (the city center). Tourists area moving around 24 hours. Everting else was perfect.
• Pierrette (9/5): The ease of access to the city center and many other parts of the city were very easy to access. Great restaurants in th - Very clean nice space Easy to access many different parts of the city. Street side bedroom was very noisy both late night and early morning. Orher bedroom much quieter.
• Setareh (7/5): perfect location, but heating system was a problem - the location is perfect, the apartment is spacious and has elevator the apartment was very cold and the thermostat didn’t go upper than 19 c the house is in a busy street and the windows are not sealed so from the early morning you have lots of noise from outside
• Danielle (7/5): Great location, closed too all the points of interest. - Nice apartment. and Cosy. Host was fully available! Great but the heating system was impossible to adjust.

Photos