Key Plaza Cataluña Bliss

Location: Carrer balmes 9 - entresuelo - 2, Barcelona, es

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Free wired internet
• Internet access

Rooms Available

• Apartment with Balcony

  This spacious apartment includes a kitchen, a seating area, 4 separate bedrooms and 3 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a washing machine, a tea and coffee maker as well as a balcony with city views. The unit has 7 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Key access

Guest Reviews

• AGNIESZKA (1/5): Nie polecam - lokalizacja Bardzo brudne i śmierdzące mieszkanie. Grzyb na ścianach. Okna wychodzące na tyły budynku gdzie był brud, śmierdziało. Okropny hałas z restauracji poniżej, do 2-3 w nocy. Zmywarka brudna, zardzewniała, śmierdziała okropnie. Klamka w łazience odpadła. Łazienki zniszczone. Zdjęcia w ofercie są sprzed wielu lat. Lodówka z połamanymi szufladami, zardzewniała, zniszczona. Kanapa brudna, poplamiona, lepiła się. Brak telewizji. Dwa okna wychodziły na zaplecze restauracji gdzie był składzik i śmierdziało.
• Paul (1/5): Apartment should not be shown as 3 star - description and photos are a deception - Location The apartment was fithy, furniture is a disgrace, beds disgusting, common areas fithy, noisey bolier and neighbours, NOT AS DESCRIBED
• Michele (8/5): -
• Ayesha (6/5): -
• Romain (7/5): -
• La Fleur (7/5): - Appartamento grande, posizione perfetta Odore di scarico
• Héctor (6/5): Publicidad engañosa. - Las vistas. Nula atención al cliente, pésimo servicio de electrodomésticos e instalaciones eléctricas, anunciaba televisión y no servía, no había llaves extra, no había agua caliente, no servía la cocina
• Andrea (1/5): - Nulla, pessimo appartamento L'appartamento NON HA I BAGNI INDICATI!! ATTENZIONE!!
• Antonio (9/5): - Bien situé Lumineux
• Cristina (4/5): -
• Franciscus (5/5): - Centraal gelegen. Twee minuten lopen van Plaça Catalunya Verouderd interieur, beetje viezig, oncomfortabele bedden
• Ciok06 (8/5): -
• Maud (6/5): - Emplacement Équipement au plus bas. Même pas de cafetière fonctionnelle. Récupération des clefs à 2 km de l'appartement
• Magrini (8/5): - Tutto casa fantastica
• Borja (6/5): Un lugar para dormir y poco más - La ubicación. Las instalaciones están muy mal acondicionadas. Los baños bastante regular y la cocina sin apenas utensilios.
• Sollazzi (6/5): Bel palazzo, l'appartamento è molto carino ma poco curato nei particolari. - Ottima posizione Pulizia non troppo accurata. Manutenzione da rivedere.
• Salvatore (8/5): Struttura e posizione ideale per visitare Barcelona -
• Carlevaris (7/5): -
• Alexandre (2/5): Heureusement c’est derrière nous ! - L’emplacement Objet : Réclamation concernant un séjour inacceptable – Key Cataluña Bliss, Barcelone Madame, Monsieur, Je me permets de vous adresser cette lettre afin d’exprimer ma profonde insatisfaction à la suite de mon séjour de deux nuits dans votre établissement Key Cataluña Bliss à Barcelone. Dès notre arrivée, les désillusions se sont enchaînées :    •   La cruche de la cafetière était absente, rendant son usage impossible.    •   La propreté générale du logement était déplorable : le pommeau de douche était recouvert de calcaire, le sol de la terrasse collait sous nos pieds, manifestement jamais nettoyé.    •   Le lave-vaisselle contenait de l’eau stagnante, dégageant une odeur nauséabonde.    •   Des relents d’égouts se faisaient sentir régulièrement dans l’appartement.    •   Les draps étaient tachés, ce qui laisse supposer un manque évident d’hygiène.    •   Aucune télécommande n’était disponible pour les deux téléviseurs, rendant leur usage impossible. Et pour couronner le tout, le manque de respect total du personnel : alors que l’heure de départ était fixée à 11h, l’agent de nettoyage s’est permis de sonner à 10h50 pour ensuite entrer dans l’appartement pendant que nous étions en train de rassembler nos affaires, nous poussant littéralement vers la sortie. Tout cela est inadmissible pour un établissement censé accueillir des voyageurs dans des conditions correctes. À aucun moment nous n’avons eu le sentiment d’être dans un lieu prêt à recevoir des clients. Ce séjour a été entaché par des négligences inacceptables et un manque de professionnalisme criant. Je vous demande donc un dédommagement à la hauteur des désagréments subis et une prise de responsabilité immédiate concernant l’entretien de votre logement. Dans l’attente d’une réponse rapide et appropriée, Veuillez agréer, Madame, Monsieur, l’expression de mes salutations les plus agacées.
• Peacock (10/5): -
• Ismael (10/5): Exceptional -
• Rachel (8/5): Very good -
• Giuseppe (10/5): Exceptional -
• Uri (7/5): Good - Great location. Big apartment. Lots of space. Terrace with street view. Beds, sofas, showers, towels , toilets- all are very basic.
• Maria (3/5): Disappointed - The Good location which is perfect for a few days exploring Barcelona The arrangement for key collection was ridiculous. The round trip from the train station cost us 23.55€ as opposed to a 9€ fare from the apartment to the train station. The apartment looked very tired. Furniture was old, worn and damaged as shown in attached images. The kitchen was poorly equipped. Only one shelf in the icy refrigerator, dented old rubbish bins and limited crockery, cutlery and cooking equipment. The bedding left a lot to be desired. Most of the beds only had a bottom sheet, top sheet and very thin throw. My bed had no top sheet with a small piece of fabric which didn’t even cover my uncomfortable single bed. We had one small pillow each. The beds were of basic quality. We were six guests, four of us over the age of 65 and were cold during the night. When we contacted the company, asking for more blankets we were told that they did not have any more blankets to give us and the controlled temperature in the apartment should be more than comfortable for us. It was not . We were cold at night. We would have expected to have duvets on the beds, it was mid March after all. No effort was made to address our complaint. We were cold !! The shower room smelt of dirty drains, had a dented old bin and a very old and noisy pump under the sink. Dirty all books were left on the shelf of an old desk along with a filthy old instruction sheet with threatening warnings about loss of deposit should we make any noise after 10pm. One of the group, a 61 yr old lady was alone in the apartment until we returned at 0130am. Before our return she received an unpleasant warning by text telling her that neighbours had made a complaint about the noise in our apartment. She was very distressed when we returned as she had been home alone, reading quietly in her bed. We think this could have been a ploy to retain our deposit. We paid quite a lot extra for two additional guests, 221.28€, but were only provided with two sets of keys which proved to be a logistical nightmare.
• Claire (9/5): Superb - Needed more pillows and blankets and maybe some laundry detergent, but otherwise it was great
• Alessandro (8/5): Very good -
• Erlendur (5/5): Disapointment - Location To collect the key's fara away, nose, underground train nobody sleept very well not comfy beds,
• Gordon (1/5): Horrendous - Location Everything else, foul sewage smell when we arrived so we couldn’t stay, grubby wall stained apartment that needs some TLC, host no good, refused to help, refused refund cost us €3400 for hotel for 4 nights… disgusted! Look elsewhere also if managed by same company I would advise avoiding,
• Paul (7/5): Good -
• Rose (7/5): Location was great and apartment was roomy. Check in process is very inconvenient. -
• Kate (1/5): Very poor & unsafe. I have raised a complaint and awaiting a response. - The location of the Property was very good. The pictures on Booking.com did NOT reflect the apartment, I feel we have been mis-sold. The windows in the property opened directly into a Youth Hostel that was full of people, that then had direct views into your Bathroom and Bedroom and could actually put their hands through the bars and steal your things. We were 2 Families with our children staying in the apartment and as a women without her husband I did not feel safe for my family. This set up with the Youth Hostel being able to have access to the apartment if you open a window should have been disclosed. I only realised it this morning as I opened the window in the bathroom to get some air and looked directly into someone’s bedroom! If I’d known this before, I would have left. Further more, the property was dirty, oven not clean, doors creaking, broken furniture dumped in one of the rooms, horrible entrance, Damp growing on the walls, cracked paint, Shower leaking, shower head broken etc It was not as per the advertised pictures which is false advertising.
• Elena (8/5): Very good -
• Samar (10/5): Exceptional -
• Wessel-berg (6/5): Fantastic location - Location, location, location The apartment lacked certain items; hand towels wine opener,
• Lawrence (8/5): Very good -
• Wendy (9/5): Great place for a family trip to Barcelona- ideal location. - Location was great. Spacious for 8 of us. Clean & had air con which was good.
• Stefan (9/5): We would book this appartement again. - Great balkony. Watching the people and traffic at the crossing late in the night was a great and funny experience. Very gentle staff at check-in.
• Martin (8/5): Very good -
• Madelyn (7/5): Good location, big apartment, the bathrooms smelt bad though. - Very spacious apartment, lots of private rooms. Very good location, walking distance from major streets and shops. One of the toilets weren't working 100%, and there was a mould problem, the bathrooms had a bad odour. Was a bit of a hassle collecting keys for the room and finding the room, as there was no one there to help you and the key collection reception desk was a 5 minute drive away.
• Nir (7/5): got value for money - the location and the price. the location was pretty Amazing, close to plaza Catalunya and the ramblas. a lot of good restaurants and Starbucks really close. the apartment was very big and fit to all of our family. there was a laundry machine which help us a lot. it was not that clean the hot water was only for short showers. every day we needed to wait for the hot water and even than it was not enough for everyone. the communication with the host was terrible. I tried to reach him because we needed a late check in and the office is closed at 18:00. and he kept declining my request for it. i had to close another hotel for not sleeping in the streets when i'll arrive with my kids. and 4 days before we arrived he contact me and told my that He can leave the key in a box at the apprtment. if he would told me it before I was not book another hotel and pay extra 600 Euros... the office is pretty far. you need to get a taxi to collect the keys... it not that comfortable...
• Anonymous (10/5): I highly recommend this lovely and spacious apartment in a safe, bustling part of Barcelona. - The apartment was very large, in a wonderful location, safe, and well appointed. I absolutely loved the balcony overlooking a popular intersection. Though it was in “the middle of everything” it was extremely quiet at night. Having a washer and dryer to use was an amazing perk. We lacked for nothing and would stay here again, and recommend it to family and friends, in a heartbeat. This is a fantastic apartment! Nothing, it was wonderful.
• Joe (8/5): keys too far away - the pick up location is quite far from the actual apartment. It is a 35 minute walk or 20 minute drive which is very impractical.
• Scott (7/5): It was ok - The location was excellent. The rooms were clean. When we arrived at the apartment we had to get a cab over to get the keys. Upon entering our accommodation the 2 back rooms smelt of sewage not pleasant. Those at the front of the apartment were woken up on the first night by occupants staying in the block opposite ( Hostel) making a nice by the front door. This went on for a few hours. We visited the hostel the second night and complained.
• Vela (10/5): Exceptional -
• Minh (8/5): Very good -
• Andrea (9/5): spacious and centrally located - very spacious, perfectly located, withe everything one needs the quality of the furnishings was not very good, but considering the price then it is perfectly fine
• Michael (8/5): Very good -
• H (9/5): Great location and spacious apartment with a few oddities to deal with. - The location was ideal and the spaciousness for the 8 of us was excellent. The master bathroom was a bit odd - a large lovely shower, and a good sink area, but no toilet, but it had a bidet!! None of the bathrooms had adequate counter space and no hooks for hanging towels, nor shelves for putting accessories. There are some unusual doors/cabinet like doors throughout the apartment, some leading to outside roof areas, and others to inside the walls, and others to nowhere. It is a renovated apartment in many ways and maybe the renovation is still just continuing. It was a bit uncomfortable to get to our floor dragging our suitcases up because our particular floor had no elevator access but there is an elevator.
• Michal (9/5): Superb -
• Elaine (8/5): fabulous stay in Barcelona - would recconebd - ideal location - fabulous sized accommodation due to late flight resulting in late check in, it wasn’t made clear collection of keys were a 10 minute drive away.
• Albina (9/5): Superb - beautiful living space, perfect for hanging out. location is perfect. you got everything you need even for a longer stay. not very clean, certainly the showers/toilets. smells fried food (there is a restaurant downstairs) in the bedrooms down the hallway.

Photos